--- title: "Kylas Sales CRM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Kylas Sales CRM Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/210630/Kylas/" page_type: "product" language: "en" --- # Kylas Sales CRM Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 28, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Kylas Sales CRM ## What is Kylas Sales CRM? "Kylas is an enterprise-grade sales CRM uniquely designed and engineered for growing businesses. It is built and priced for collaboration, allowing businesses to onboard unlimited users and work seamlessly with their entire team on board." It offers: • Deal, Contact and Company Management • Lead Management • Communication Tracking • Task and Activity Management • Reporting and Analytics • Workflow Automations • Collaboration and Sharing • Field Sales Management • Mobile App ## What is Kylas Sales CRM used for? [CRM](https://www.capterra.com/customer-relationship-management-software/)[Lead Management](https://www.capterra.com/lead-management-software/)[Sales Tracking](https://www.capterra.com/sales-tracking-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 614 user reviews Reviews sentiment Positive 98% Neutral 1% Negative 1% Pros & cons Boosts daily business efficiency Efficient sales pipeline tracking Occasional system slowness issues Starting price $250 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - CRM / 2026 - Lead Capture / 2025 - Lead Management / 2025 - Sales Tracking / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Kylas Sales CRM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://kylas.io&name=Kylas Sales CRM) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Kylas Sales CRM 4.8 (614) VS. [4.7 (738)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting Price $250 Flat Rate, Per Month Starting Price $7 Per User, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (614) Ease Of Use 4.8 (4,376) Value For Money 4.8 (591) Value For Money 4.7 (3,507) Customer Service 4.8 (596) Customer Service 4.5 (3,516) ## Kylas Sales CRM alternatives [4.3 (6,987)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [4.8 (654)](https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) [4.5 (4,475)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152373/HubSpot-CRM/) [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) [4.4 (18,798)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/61368/Salesforce/) [View all alternatives](https://www.capterra.com/p/210630/Kylas/alternatives/) ## FAQs about Kylas Sales CRM Overview ### What problems does Kylas Sales CRM solve? Kylas Sales CRM solves scattered lead data, missed follow-ups, unclear pipeline stages, and manual sales admin by centralizing contacts, tasks, reminders, email and messaging, and customizable dashboards. Sales reps, managers, startups, and growing mid-sized teams benefit most from faster onboarding, clearer deal tracking, and better daily coordination. Answer based on 276 reviews Overview ### Which roles and teams benefit most from Kylas Sales CRM? Kylas Sales CRM is most used by sales teams, business development staff, and sales managers who need to capture leads, track pipelines, and follow up faster. Marketing managers use it to align campaigns with conversions, while directors, founders, and CEOs rely on visibility into team performance, customer activity, and revenue progress. Answer based on 607 reviews Overview ### What company size and industries is Kylas Sales CRM built for? Kylas Sales CRM is built for growing small businesses, with 80% of reviewers from small companies and Education Management and Financial Services tied as the top industries at 9% each. It also serves midsize businesses at 16% and enterprise teams at 4%, with additional adoption in Information Technology and Services at 5%. Answer based on 607 reviews Features and Usability ### What are the key features of Kylas Sales CRM? Kylas Sales CRM includes core lead management and sales pipeline management features such as lead capture, deal tracking, and drag-and-drop pipeline stages. Reviewers also highlight workflow automation for follow-ups and reminders, customizable dashboards and reports, WhatsApp and email integrations, and role-based permissions for team visibility and control. Answer based on 194 reviews Pricing ### How much does it cost and what fees or limitations are included? Kylas Sales CRM starts at $250/month with the Elevate plan, a flat-rate option for unlimited users. It also offers a free version and free trial. Reviewers often highlight no per-user fees and good value for SMBs, but some say pricing feels less competitive for smaller budgets and record-count limits can be frustrating. Answer based on 81 reviews Integrations ### Which third-party tools and platforms does Kylas Sales CRM integrate with? Kylas Sales CRM supports over 20 integrations, with reviewer-cited connections for WhatsApp, Facebook Business Suite, Gmail, Zoho Mail, Razorpay, Exotel, and Zapier. Official integrations expand coverage to communication and marketing tools such as Mailchimp, Aircall, ActiveCampaign, Google Ads, Gallabox, and Knowlarity. Answer based on 95 reviews Getting Started and Support ### How easy is it to onboard and train a team on Kylas Sales CRM? Kylas Sales CRM is quick to onboard for most sales teams, with live online sessions, webinars, documentation, and videos supporting adoption. Reviewers say everyday users and nontechnical staff often learn it with little training, while admins and first-time CRM users may need more time for workflows, pipelines, customization, and new features. Answer based on 18 reviews Getting Started and Support ### What customer support options does Kylas Sales CRM offer, and how do users rate the experience? Kylas Sales CRM offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users generally describe support as responsive, knowledgeable, and helpful during onboarding and issue resolution, with quick ticket handling. Some users report slower response or resolution times, limited proactivity, and occasional post-purchase communication gaps. Answer based on 150 reviews Lead management ### How well does Kylas Sales CRM handle lead management? Kylas Sales CRM makes lead management easy for most sales teams with clear tracking, follow-up reminders, and organized pipelines. Small businesses and growing teams often like the simple interface, bulk lead upload, and visibility into sales activity, though some users mention mobile sync issues, slower loading, and setup complexity in certain workflows. Answer based on 194 reviews ## Who uses Kylas Sales CRM? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Boosts daily business efficiency 95% positive reviews out of 41 Most reviewers find business productivity improves through intuitive design, easy task management, and streamlined daily operations. Prajakta M. Sales and marketing associate , 51 - 200 employees. "Kyla's CRM simplifies tasks, boosts productivity, and enhances user experience seamlessly." Occasional system slowness issues 74% negative reviews out of 31 Most users comment on performance and speed problems, mentioning slow loading, lag, and interruptions during important tasks. SHEETAL G. Placement Coordinator, 51 - 200 employees. "experienced occasional technical issues, such as slow loading times or errors" Efficient sales pipeline tracking 98% positive reviews out of 41 Most users report pipeline management simplifies lead tracking, automates workflows, and centralizes sales data for clarity. Aakash S. BDE, 11 - 50 employees. "It simplifies crucial sales processes like lead and deal management, making it easy to track opportunities from start to finish." Seamless team onboarding experience 100% positive reviews out of 21 Most reviewers describe the onboarding process as smooth, highlighting helpful support, clear guidance, and user-friendly setup. ## Features AI summary Based on 14,670 CRM reviews Capterra data shows that buyers of CRM software rank the following features as their top priorities: - **Contact Management** (**44%** of reviewers rated this feature as critical) - **Sales Pipeline Management** (**43%**) - **Lead Management** (**44%**) Kylas Sales CRM supports all three of the features reviewers value most: **Contact Management**, **Sales Pipeline Management**, and **Lead Management**. Together, these capabilities help businesses keep customer records organized, track deals through each stage of the sales cycle, and manage new prospects more effectively, allowing teams to improve follow-up, maintain visibility into opportunities, and drive more consistent sales performance. Contact Management 4.8 (330) 54.85% of 330 reviewers that rated this feature as important or highly important This aspect helps you organize, track, and communicate with contacts efficiently. Some users say integrations with email, calendars, and social media streamline communication, while filters and automation simplify follow-ups and segmentation for better customer management. Sales Pipeline Management 4.8 (324) 60.49% of 324 reviewers that rated this feature as important or highly important It gives you a visual and customizable way to monitor deals and pipeline stages. Users think the clear status updates, automation, and analytics help them track progress, improve follow-ups, and plan sales activities more efficiently, saving time and supporting better decision-making. Lead Capture 4.8 (314) 54.78% of 314 reviewers that rated this feature as important or highly important Kylas Sales CRM offers seamless lead capture from multiple sources, including websites, property portals, Facebook, and IVR systems. Some reviewers find integrations with platforms like 99acres, housing.com, and social media especially helpful for automating follow-ups and ensuring no leads are missed. Data Import/Export 4.7 (128) 69.53% of 128 reviewers that rated this feature as important or highly important Import and export data to and from software applications Task Management 4.8 (80) 60.00% of 80 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Lead Management 4.8 (322) 55.90% of 322 reviewers that rated this feature as important or highly important With this capability, you can track, categorize, and prioritize leads in one place, making follow-ups easier and ensuring no opportunity is missed. Reviewers appreciate how it streamlines lead tracking, enables workflow automation, and supports bulk imports for efficient management. Kylas Sales CRM 89 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Schedule appointments via a calendar Assign issues and tasks based on availability or required skills Create and automatically send premade copy in response to customer messages Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Notifications/alerts for upcoming events or tasks Collects essential call data such as call origin, call destination, call length, and other transaction details Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Communicate using direct chat or messages within the system Provides a channel for team members to share AI models, media files, communicate, and work together Leave comments and notes on documents for others to view You benefit from a centralized, user-friendly contact database that organizes customer data with custom fields and tags. Reviewers indicate it’s easy to search, update, and access information, helping them manage outreach, maintain relationships, and securely store large volumes of data. This aspect helps you organize, track, and communicate with contacts efficiently. Some users say integrations with email, calendars, and social media streamline communication, while filters and automation simplify follow-ups and segmentation for better customer management. Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Process of dividing customers into groups based on common characteristics Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Automatically retrieve and pull information from documents, websites, images, data sets, and other sources Import and export data to and from software applications Protect sensitive data for digital privacy Defines specific deal parameters to negotiate and secure deals Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Digitally sign online documents Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Pre-made examples and templates for emails Track delivered, received, and opened emails Predefined actions automatically performed on the occurance of specific events Caters to sales teams Designed for small businesses Form predictions based on past and present data/trends Store, manage and track all forms in a centralized location Establish measurable goals and objectives and track their progress over a specific period of time Track interaction history by documenting conversations for contacts Visualization tool to organize and optimize tasks and track their status at every stage of workflow Kylas Sales CRM offers seamless lead capture from multiple sources, including websites, property portals, Facebook, and IVR systems. Some reviewers find integrations with platforms like 99acres, housing.com, and social media especially helpful for automating follow-ups and ensuring no leads are missed. Route and distribute your leads to third party buyers Manage the process of attracting and converting business prospects into leads With this capability, you can track, categorize, and prioritize leads in one place, making follow-ups easier and ensuring no opportunity is missed. Reviewers appreciate how it streamlines lead tracking, enables workflow automation, and supports bulk imports for efficient management. Real-time alerts or notifications that inform teams about new leads or prospects Engage with a lead throughout the sales process by actively providing information Score a lead on their quality or likelihood to buy based on certain behaviors Score a lead based on quality or likelihood to buy/convert based on predetermined criteria Divide leads into buckets based on predefined criteria and routing rules Access software remotely via mobile devices Access the system via a mobile application Observe and track the demand, usage, progress or quality of a system, product, or user Manage multiple campaigns in one system Create new forms and/or use ready-made online form templates Track all opportunities for potential sales and convert them into recurring revenue A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Tools designed to streamline the process of lead generation and management for sales teams Generate quotes or estimates for customers Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports. It gives you a visual and customizable way to monitor deals and pipeline stages. Users think the clear status updates, automation, and analytics help them track progress, improve follow-ups, and plan sales activities more efficiently, saving time and supporting better decision-making. Reports specific to sales analysis for trends and strategies Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Search and filter data across systems to locate required information by entering keywords or certain criteria Group leads or contacts based on their specific characteristics Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Use your computer as a phone device to make calls over the internet Create, manage and track all task activities and progression Create, save, and re-purpose templates for emails, forms, etc. Organize customer data and accounts by user or geography Set up connections to third-party platforms to improve business processes Transfer queries and organize messages between agents Web form that allows users to enter data that is sent and processed for different reasons SaaS, web-based, online deployment Streamlining repetitive tasks and activities through automated and predefined workflows Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.7 (614) 4.7 Based on 614 reviews ## Pricing Value for money 4.8 (591) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/210630/Kylas/pricing/) Elevate (Unlimited Users) $250.00 Flat Rate,Per Month It includes: - Unlimited users - 100000 records Exceed $1,250 Flat Rate,Per Month Value for money 4.8 (591) 4.8 Based on 591 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Brevo](https://www.capterra.com/p/132996/brevo/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (596) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (596) 4.8 Based on 596 reviews ## User reviews Overall rating 4.8 Based on 614 reviews Filter by rating 5(513) 4(89) 3(8) 2(2) 1(2) Mentioned topic Sorted by most recent NG Namrata G. Sales Manager Transportation/Trucking/Railroad ### "5 Star Exellent" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 27, 2026 over all experience is excellent. user friendly and easy to understand. Recommendable to anyone. Excellent application. Pros Sales target account tracking, deiatls of lead and deals. Exact understanding on how much i need to work on which lead. which deal i can close faster Cons we are not able to delete any entry in lead and deal both in case of duplication. it might can be because of rights restriction but of correction purpose we should have these field to be on place. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DS Drashti S. senior sales team leader Education Management ### "Excellent CRM for Organizing Sales Pipelines" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 24, 2026 Overall, my experience with Kylas Sales CRM has been very positive. It helped our team streamline lead management, track customer interactions, and ensure timely follow-ups. The intuitive interface made it easy for new team members to adopt, while the sales pipeline and reporting features improved visibility into our sales process. It contributed to better team productivity and helped us manage leads more efficiently. Although there is room for improvement in advanced reporting and mobile performance, Kylas is a reliable CRM for small and medium-sized sales teams. Pros Easy to use, excellent lead management, automated follow-up reminders, customizable sales pipeline, and good reporting. It helped our team improve lead tracking, follow-ups, and overall sales productivity. Cons Limited advanced customization, reports could be more detailed, and the mobile app can be faster and smoother. Overall, these are minor improvements rather than major issues. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Gold Loan Financial Services ### "GAME CHANGER CRM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 23, 2026 Great features, but steep learning curve.Powerful tool that requires some patience.Good value. Thanks. Pros Sales Management, Incredibly intuitive and powerful CRM. Kylas CRM is an absolute game-changer for growing teams. It offers enterprise-grade pipeline tracking and automation at a fraction of the cost, making it the ultimate value-for-money choice for SMBs." Cons Game-changer for our sales pipeline! The ultimate tool for client management. Kylas CRM delivers excellent core features and unmatched value for small teams. While the mobile app and advanced reporting still have room for growth, its ease of use makes it a very solid investment." Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AL Alberto L. Director Mechanical or Industrial Engineering ### "Good CRM - simple but not entry level" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 July 22, 2026 Implementation was quite fast; the person assigned to me knew the software very well and overall we went live in just 3 months Pros Easy to use; you can customized a lot of things; we do not use in all it potential but it is perfect for us , a samll company where we need to keep track of the offer we do Cons it has som limitation for example on filters; but it a software that is improving day by day so I'm expecting this will be resolved in coming release Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VS Vinay S. Program Success Manager E-Learning ### "Simple and Effective Sales CRM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 22, 2026 Overall, my experience with Kylas Sales CRM has been positive. It has helped streamline lead management, improve follow-ups, and keep customer information organized. It is a good CRM for small and growing businesses. Pros Easy to use with a clean interface. Lead management and follow-up reminders help keep sales activities organized. The reports are useful for tracking performance. Cons Some advanced features take time to learn, and the mobile app could be smoother. More customization options for reports would be helpful. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SN Sukriti N. Branch Head Financial Services ### "User-Friendly CRM for Efficient Sales Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 22, 2026 Overall, my experience with Kylas Sales CRM has been positive. It is easy to use, helps manage leads efficiently, and simplifies the sales process. While there is room for improvement in customization and mobile app performance, it has been a valuable tool for improving productivity. Pros The easy-to-use interface, lead tracking, and follow-up reminders make Kylas Sales CRM simple and effective for managing sales. Cons Some features are not very intuitive, and the mobile app performance could be improved.Limited customization, occasional app lag, and a slight learning curve for new users. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SF Sheikh F. Marketing Head Education Management ### "Excellent CRM for Lead Management & Sales Growth" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 21, 2026 Our overall experience with Kylas Sales CRM has been excellent. It has helped us organize leads, automate follow-ups, monitor the sales pipeline, and improve team collaboration. The platform is reliable, easy to implement, and offers great value for money. We have seen noticeable improvements in lead tracking and customer engagement since adopting Kylas. We highly recommend it to startups, small businesses, and growing sales teams looking for an efficient and scalable CRM solution. Pros Kylas Sales CRM has significantly improved our sales process. The platform is user-friendly, easy to navigate, and offers excellent lead management capabilities. The automation features save time by reducing manual tasks, while the customizable sales pipeline helps us track every opportunity efficiently. The reporting dashboard provides valuable insights, and integrations with WhatsApp, email, and web forms make communication seamless. Overall, it has increased our team's productivity and improved lead conversions. Cons So far, our experience has been very positive. The platform meets our business requirements well, and the Kylas support team has been responsive whenever we've needed assistance. We look forward to seeing even more new features in future updates. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PK Purushotam Kr S. Intern Health, Wellness and Fitness ### "Unbeatable Value for Growing Teams, but Held Back by Minor Performance Speedbumps" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 21, 2026 Kylas can be described as highly cost-effective and user-friendly, but slightly restricted by its scaling capabilities. Pros Flat-rate pricing with unlimited users, highly intuitive user interface, and robust built-in communication tools. Cons Limited integration pool, occasional sluggish performance, lack of advanced customization for larger enterprises, and a complex initial workflow setup that lacks adequate self-service training documentation Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JD Jeenali D. Digital Marketing Manager Hospitality ### "A Valuable CRM for Sales Tracking and Follow-Ups" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 21, 2026 Our overall experience with Kylas CRM has been very positive. It has helped us streamline our lead management process, maintain accurate customer records, ensure timely follow-ups, and track revenue and activities efficiently. The platform has significantly improved our team's productivity and visibility across the sales process. While the CRM is still evolving, the responsive product team and their willingness to incorporate user feedback make it a promising and continuously improving platform. Overall, Kylas CRM has been a valuable tool for our business and has positively contributed to our sales and customer management processes. Pros Kylas CRM has been extremely helpful in streamlining our lead management and sales process. It enables us to efficiently connect with leads, maintain detailed records, and ensure timely follow-ups. The CRM also provides valuable insights through revenue analysis and activity-wise tracking, helping us monitor performance and make better business decisions. Overall, Kylas has significantly improved our sales team’s productivity, organization, and follow-up efficiency. Cons Since Kylas CRM is still evolving, there are certain features and functionalities that are currently under development. However, one of the biggest positives is that the product team is highly receptive to user feedback, and most of the suggestions and feedback shared by us are actively considered and implemented. Switched from [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) Very limited features so we were fining something for entire automation Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) [LeadSquared](https://www.capterra.com/p/130199/LeadSquared/) [TOGGLE](https://www.capterra.com/p/200059/Toggle/) Reasons for choosing Kylas Sales CRM Cost effective, easy to use and everything in on place Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PK Prem K. Software engineer Education Management ### "Best platform for having entire work in single platform " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 3, 2026 Pros It's good for holding everything in a single platform, to resolve the data sylos problem. Where it helps to view the data from different dept and helps to take better decision. Cons Filter conditions and search options, In search it would better if it give similar values or suggestions. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/210630/Kylas/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [HubSpot CRM vs Kylas Sales CRM](https://www.capterra.com/compare/152373-210630/HubSpot-CRM-vs-Kylas)[Salesforce Sales Cloud vs Kylas Sales CRM](https://www.capterra.com/compare/61368-210630/Salesforce-vs-Kylas)[Bigin by Zoho CRM vs Kylas Sales CRM](https://www.capterra.com/compare/204998-210630/Bigin-by-Zoho-CRM-vs-Kylas)[Meritto vs Kylas Sales CRM](https://www.capterra.com/compare/210630-250169/Kylas-vs-Comprehensive-Admission-Suite)[Zoho CRM vs Kylas Sales CRM](https://www.capterra.com/compare/155928-210630/Zoho-CRM-vs-Kylas)[noCRM vs Kylas Sales CRM](https://www.capterra.com/compare/132752-210630/You-Don-t-Need-a-CRM-vs-Kylas)[Nutshell vs Kylas Sales CRM](https://www.capterra.com/compare/144340-210630/Nutshell-vs-Kylas)[Pipedrive vs Kylas Sales CRM](https://www.capterra.com/compare/132666-210630/Pipedrive-vs-Kylas)[ActiveCampaign vs Kylas Sales CRM](https://www.capterra.com/compare/79367-210630/ActiveCampaign-vs-Kylas)[monday CRM vs Kylas Sales CRM](https://www.capterra.com/compare/210630-245800/Kylas-vs-Monday-CRM) [Brevo vs Kylas Sales CRM](https://www.capterra.com/compare/132996-210630/brevo-vs-Kylas)[Mailchimp vs Kylas Sales CRM](https://www.capterra.com/compare/110228-210630/MailChimp-vs-Kylas)[ExtraaEdge vs Kylas Sales CRM](https://www.capterra.com/compare/184015-210630/ExtraaEdge-vs-Kylas)[Dynamics 365 vs Kylas Sales CRM](https://www.capterra.com/compare/157279-210630/Dynamics-365-vs-Kylas)[Less Annoying CRM vs Kylas Sales CRM](https://www.capterra.com/compare/118921-210630/Less-Annoying-CRM-vs-Kylas)[Corefactors vs Kylas Sales CRM](https://www.capterra.com/compare/153366-210630/Corefactors-vs-Kylas)[Claritysoft CRM vs Kylas Sales CRM](https://www.capterra.com/compare/123868-210630/Claritysoft-CRM-vs-Kylas)[Freshsales vs Kylas Sales CRM](https://www.capterra.com/compare/155563-210630/Freshsales-vs-Kylas)[Seamless vs Kylas Sales CRM](https://www.capterra.com/compare/207295-210630/Seamless-AI-vs-Kylas)[Insightly vs Kylas Sales CRM](https://www.capterra.com/compare/130671-210630/Insightly-vs-Kylas)