# Page 10 | Kylas Sales CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 10 - Is Kylas Sales CRM the right CRM solution for you? Explore 573 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/210630/Kylas/reviews --- Kylas Sales CRM 4.8 (573) [View alternatives](https://www.capterra.com/p/210630/Kylas/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 10 - Reviews of Kylas Sales CRM ## Showing most helpful reviews Showing 226-250 of 573 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use PB Prafull B. Presales Security Computer Networking Used the software for: 1-2 years ### "Very Good Product " May 23, 2023 5.0 Increase sales productivity and help grow business Pros Single dashboard for All activities very Customizable option available Cons Currently not find any cons as off now we will update later Review Source Response from Kylas June 1, 2023 Thank you for your feedback, Prafull! We are so happy that Kylas CRM's dashboard is helping you manage your daily activities and that you like customization options as well. It's also great that Kylas is helping you increase sales productivity and grow your business. We are updating our feature set and will soon send you updates about the same. MN Micky N. Managing Director Hospitality Used the software for: 6-12 months ### "Best CRM in market" February 16, 2023 5.0 Pros All the functionalities like Lead Management, Lead capturing, automations to send periodic whatsapp and SMS to customers. Cons There should be a dedicated person who can get all your implementation in one go which happens in bits and parts Review Source Response from Kylas February 24, 2023 Hey Micky, thank you so much for sharing your valuable feedback with us! We are glad that you highly thought of lead management, lead capturing, and automation. We are improving our feature set and will update you soon regarding the same. NP Nasir P. CRM HEAD Hospitality Used the software for: 2+ years ### "Nasir Patel CRM Head Byke Hospitality " February 17, 2023 5.0 Pros This is perfect product that i want to use for my company daily needs, support team is also good and revert on time with resolution Alternatives considered [POS Nation for Retail](https://www.capterra.com/p/59952/POS-System/) Review Source Response from Kylas February 24, 2023 Thanks for sharing your valuable feedback with us, Nasir! We are happy that Kylas works well for your company and that you appreciate our customer support services. We will update you soon regarding our new features. DO Dhiraj O. General Manager Financial Services Used the software for: 2+ years ### "Kylas feedback " June 8, 2023 5.0 Pros This software has no bugs and it is convienient to use Cons This software goes down sometimes when their team is developing something Review Source Response from Kylas June 16, 2023 Hey Dhiraj, we are glad that you shared your feedback with us! Thanks a lot for this! it's great to hear that you find our software bug-free and convenient to use. We apologize for any inconvenience caused by occasional downtime during our development process. We strive to continuously improve our software and appreciate your patience during these periods. Our team is dedicatedly working on the features and will soon update you about the same. MD Manish D. Manager Business Supplies and Equipment Used the software for: 6-12 months ### "Customised & Automated" August 25, 2023 5.0 Excellent and very Happy. Pros Excellent CRM specially when you want all thisngs Customised & Automated. Cons Caller Log is not working properly. Have to Sync several times. Alternatives considered [LeadSquared](https://www.capterra.com/p/130199/LeadSquared/)[Privy](https://www.capterra.com/p/146537/List-growth-tools/) Reason for choosing Kylas Sales CRM Customised & Automated Review Source Response from Kylas September 28, 2023 Hi Manish, thanks a lot for sharing your valuable feedback with us! We're thrilled to hear that you appreciate our platform for its customization and automation features. We're actively working to improve our features including the call log to ensure a seamless experience. We will soon update you about our new features. AK Abhay K. Manager- HRD Financial Services Used the software for: Less than 6 months ### "Gratitude for Exceptional Support: A Note to the Kylas Software Team" January 31, 2024 4.0 Pros I wanted to express my appreciation to the Kylas software support team for their exceptional assistance during our recent onboarding process. Their prompt responses, clear instructions, and proactive approach were instrumental in ensuring a smooth transition for our team. The support team's professionalism and dedication have truly exceeded our expectations, and we look forward to continuing our partnership with Kyla's software. Thank you for your outstanding support! Cons Reporting Structure and some features- Some of the features are still not available in Kylas which we have already highlighted to the support team. Hope Kylas backend team is working on the same and help us with the resolution. Review Source Response from Kylas June 7, 2024 Thank you for your heartfelt appreciation, Abhay! We're thrilled to have provided exceptional support during your onboarding process. We're delighted that our team helped you with a seamless transition. Our team is currently working on some new features, including the reports, and will soon update you about the same. SM Spoorti M. Flair Mania services private limited Hospitality Used the software for: 6-12 months ### "Flair Mania services private limited " April 10, 2024 3.0 Pros I can confidently say that Kylas app is one of the best CRM solutions available for businesses. From day one, the platform's user-friendly interface guided us through each step, making the onboarding process seamless. Review Source Response from Kylas May 15, 2024 Hello Spoorti, thank you for sharing your feedback with us! It's great to know that you find Kylas suitable for your business requirements. It's also great to know that you find our interface user-friendly. Currently, we are working on some new features and we will soon update you about them. kM khan M. Team Leader Insurance Used the software for: 1-2 years ### "excellent " October 5, 2023 5.0 My overall experience with Kylas Sales CRM is excellent Pros i like most about Kylas Sales CRM task due on given time Cons i like least about Kylas Sales CRM Nothing else Review Source Response from Kylas October 12, 2023 Hello Khan, thanks a lot for sharing your valuable feedback with us! We're delighted to hear that you find the task-due notifications to be an excellent feature. Also, we are updating our feature set and will soon send you updates about the same. AK Anjali K. Sale Executive Health, Wellness and Fitness Used the software for: 6-12 months ### "Kylas" May 6, 2023 5.0 That is very Fantastic. Pros Lead management. Customer order tracking and best is follow up reminder Cons nothing like that what ever I wanted in this system, Igot the same Review Source Response from Kylas May 29, 2023 Hello Anjali, thanks a lot for sharing your valuable feedback with us! We are so happy that Kylas is helping you with lead management and customer order tracking. Also, we are adding new features to our CRM and will soon share updates with you. SV Sujitha V. Business Development Executive Information Technology and Services Used the software for: Less than 6 months ### "Best CRM software " April 29, 2023 5.0 Pros Great features and high performance, together with professional support.User-friendly interface that makes it easy for businesses to manage their data and workflows. Cons Overall I am exteremly happy with KYLAS SALES and all of the Analytics it provides to make my business easier. Review Source Response from Kylas May 29, 2023 Hello Sujitha, thanks a lot for sharing your feedback with us! It's great to know that you appreciate our features like the user-friendly interface and customer support. We would like to mention that we are updating our features to improve your experience and will soon update you regarding the same. PP Pushpa P. Pre Telecommunications Used the software for: 6-12 months ### "Crm software " May 24, 2023 5.0 Good, Very easy and useful Pros Lead create very easy and deal create.I manage very easy all lead, contact and deal. Cons Calling report.I can see daily basis report calling and I can see daily task Review Source Response from Kylas June 1, 2023 Hey Pushpa, thanks a lot for sharing your review with us! We are delighted to know that Kylas is helping you with lead management, deal management, and contact management. It's also great that you are liking our call reporting feature. We are updating our features and will soon update you regarding the same. DG Devang G. Director Education Management Used the software for: 1-2 years ### "Best Price range CRM" October 12, 2023 5.0 Pros custom dashboard can be created and task management is really good Cons there is nothing I disliked in the kylas crm software Review Source Response from Kylas December 8, 2023 Hi Devang, thanks a lot for sharing your review with us! We are happy that appreciate custom dashboards and task management features in Kylas. Also, we are updating our feature set and will soon update you about same. SR Srikala R. Branch Head Education Management Used the software for: Less than 6 months ### "Centralized Lead Management" May 16, 2023 4.0 Pros Kylas CRM likely provides a centralized platform where we can store and manage all our leads' information, including contact details, interactions, and any relevant notes or activities. This can help my team stay organized and have a comprehensive view of each lead's journey.With Kylas CRM, we can likely segment our leads based on specific criteria such as demographics, behavior, or interests. This segmentation allows us to target specific groups with personalized auto messages, increasing the relevance and effectiveness of our communications.Kylas CRM's auto messaging functionality enables us to automate the sending of predefined messages to leads at specific stages of their journey or based on certain triggers. This automation helps save time and ensures consistent and timely follow-ups, improving our lead conversion rates. CRM likely provides tracking and analytics features that allow us to monitor the performance of your auto messages. we can track metrics such as open rates, click-through rates, and conversions to measure the effectiveness of our messaging strategies and make data-driven improvements. Cons one thing that needs to update is in marketplace we need to login every time we visit that can be automated or auto login can be done Review Source Response from Kylas June 10, 2024 Hey Srikala, thank you for sharing such a thorough review! We're thrilled to hear you appreciate the centralized lead management capabilities of Kylas CRM and how it enhances your team's organization. FYI, we are currently working on our feature set and will soon update you about it. VS Vishwesh S. Sales Leisure, Travel & Tourism Used the software for: 1-2 years ### "Good beginner CRM" July 10, 2023 5.0 Pros Dynamic report system, which is really helpful for knowing the progress on the targets. Custom Dashboard which i would like to have it in my own design. Cons Miner bug issue while converting the deals on Mobile, for which i would have to use the computer version again for it. Review Source Response from Kylas August 7, 2023 Thanks a lot for sharing your valuable feedback with us, Vishwesh! We're delighted that you find Kylas to be a good beginner CRM and that our report system helps you track progress towards your targets effectively. We are updating our features including the mobile app and will soon update you about the same. SS Sanjay S. Digital Marketing Manager Consumer Services Used the software for: Less than 6 months ### "Excellent service provided by Kylas sales CRM" October 12, 2023 5.0 Very good experience Pros Every things we require is in the software to handle customers and their leads. Cons Pricing can be more competitive, and as this will help is reaching more clients. Reason for choosing Kylas Sales CRM All the tools are their in the software to handle customers and leads Review Source Response from Kylas December 8, 2023 Hi Sanjay, thanks a lot for the review! We are glad that Kylas is helping you handle your customers and leads effectively. We try to offer the best CRM features at the best price possible. FYI< we are updating our feature set and will soon send you updates about the same. PB Puneet B. Associate Real Estate Used the software for: 1-2 years ### "Great CRM with great support" February 6, 2024 5.0 Pros no additional charges for users and task management, unlimited user with no additional cost & custom dashboard Cons Everything is excellent, noting to duslike Review Source Response from Kylas June 7, 2024 Hi Puneet, thank you so much for sharing your experience of using Kylas with us! We are glad that you like Kylas's task management. It's also great to know that you appreciate that Kylas offers unlimited user licenses. We are currently working on new features, and you will get the updates shortly. VR Verified Reviewer Manager Banking Used the software for: Less than 6 months ### "Kylas review" May 7, 2023 5.0 Pros Unlimited users, pricing, custom dashboard Cons Cross entity report, company layout, teams filter Review Source Response from Kylas May 29, 2023 Hey Kylas user, thank you for sharing your feedback with us! We are elated that you like Kylas features like unlimited users and custom dashboards and affordable pricing. For cross-entity reports, you will soon be able to install the marketplace app, Power BI. As far as it is about the company layout, we will introduce it soon. We will update you regarding the same soon. AR Akshay R. Chief Sales & Marketing Officer Information Technology and Services Used the software for: 1-2 years ### "Good CRM for small scale companies in almost every segments." November 17, 2022 5.0 As a startup, the major concern will be the cost of a service. It was a great journey with kylas so far. They have added a lot of features throughout the journey. And we are happy with their customer service and prompt responses. Kylas helped us manage the inbounds and outbounds generated through the marketing team. They have added several integrations to capture the leads & payment portal integrations to receive the payments directly from the customer. For the price and service they offer, they are always a helping hand for any mid-sized company. Pros Ease of access and simple interface helped us a lot in productivity. Anyone with the least experience in CRM can still use it easily. Cons For the price they offer, they provide everything for a mid-size company. Review Source Response from Kylas January 5, 2023 Hi Akshay, you made our day with your feedback! We are elated that you like our pricing, customer service and integration. We are constantly working on improving our features for great service at all levels. MV Meghana V. Customer Support Mechanical or Industrial Engineering Used the software for: 6-12 months ### "Kylas CRM Usage Review" March 6, 2024 5.0 Pros The tracking of day-to-day activities, reminders, and process automations, which we previously handled manually, are among the best features I've experienced in Kylas CRM. It is highly beneficial for sales tracking purposes. Cons As of now, I have not experienced any issues with Kylas. Review Source Response from Kylas May 16, 2024 Hi Meghana, thanks for sharing such an amazing review with us! It's great to know that Kylas is helping you track your day-to-day activities. It's also great to know that you like Kylas features such as reminders, process automation, and sales tracking. Also, we are working on some new features and will soon update you about them. TM Tarun M. Business development Health, Wellness and Fitness Used the software for: 6-12 months ### "kylas Product review " February 21, 2023 4.0 Helping us in lead management and capture. Also helping us in geo position tagging of field executive Pros Customize according to need. Give user permission as per requirement..Easy to use and understand..Work fine on both Mob app and desktopMarket place has also good software to use Cons Some features are still in development phase.. waiting them to update and develop soon.. therefore can use full use of application. Review Source Response from Kylas February 27, 2023 Hi Tarun, thank you for sharing your valuable feedback with us. We are glad that you find Kylas easy to customize as per your needs and like features like lead management and geotagging. We are ramping up our feature set and will update you when you can start using the same. MR Muthukumar R. Head Marketing Furniture Used the software for: Less than 6 months ### "Easy & Economical" April 8, 2023 5.0 Excellent back end support, atleast during our implementation process. Pros Very easy even for first time users, Reports are awesome, Integration made easy because of excellent support from the implementation team. Cons Call logger app - can be better, too much of modifications required in the user's mobile, ideally setting controls should be within the mobile app. Also it should be have a provision to add a lead on any outgoing / incoming call. Whatsapp / SMS / email Integration - ideally they should have white label integration instead of integrating third party apps like interact / Mailchimp and face the customers dissatisfaction.Rarely app is not accessable. Reason for choosing Kylas Sales CRM Unlimited users, very very economical, implementation cost, reports. Review Source Response from Kylas May 30, 2023 Hey Muthukumar, thank you for sharing your review with us! We are glad that you mentioned the ease of use, reports, and integrations as your favourite Kylas features. We would like to mention that we have plans of introducing the "add lead" option during outgoing/incoming calls and white label integration in the coming time. We will soon update you regarding the same. SA Sowmya A. Sales representative Real Estate Used the software for: 6-12 months ### "Positive outcomes with the usage " May 3, 2023 5.0 It has been a very seamless experience with Kylas as it has helped me and my team in various ways in terms of creating a new data, tracking, exploring and execution of our plans accordingly. Pros Helpful in every way as the process to learn the CRM is not complex.Provides assistance spontaneously as per my job role and requirements. Cons App function and wifi/internet connection optimisation. Review Source Response from Kylas May 30, 2023 Thank you for sharing your valuable feedback with, Sowmya! It's great to know that you found it easy to get started with Kylas and that you appreciate our customer support. We are glad that Kylas is helping you execute your plans successfully. FYI, we are updating our feature set and will soon update you regarding the same. PM Priya M. Customer Relation Officer Financial Services Used the software for: 6-12 months ### "CRM Software & Onboarding implementation" January 24, 2023 5.0 Indeed a must have CRM for sales team.Kylas CRM is a complete sales force automation platform that boosts the productivity of our sales team and helps us to close more deals in a better way. Kylas CRM helps us in many ways. Like data management, allocating leads. Pros Easy UI., Smooth onboarding, helpful for data management, maintain data, allocate leads. Cons delete option for inactive fields. slow sometimes Review Source Response from Kylas June 10, 2024 Hi Priya, thanks a lot for sharing your amazing review with us! We're thrilled you find Kylas CRM essential for your sales team. It's good to know that you highly thought of mentioning our easy UI, smooth onboarding, and data management capabilities. FYI, we are working on our feature set to improve your experience and will soon update you about it. AR Ayushi R. Software Engineer Information Technology and Services Used the software for: 2+ years ### "Great Sales" September 12, 2023 5.0 Pros Their management, their leading sector. I found it great to utilise Cons Nothing, everything is so good here . I have been part of it from a very long time Review Source Response from Kylas September 28, 2023 Hello Ayushi, thank you so much for sharing your feedback with us! It's good to hear that you've had a great experience with our sales management and leading sector. FYI, we are working on our features and we will soon update you about the same. Nishith S. Project Manager Information Services Used the software for: 6-12 months ### "Kylas CRM" May 26, 2023 5.0 Pros unlimited users and pricing is also good for SMBs Cons products custom fields is not available in reports Review Source Response from Kylas June 1, 2023 Hi Nishith, thank you so much for sharing your valuable feedback with us! We appreciate your input and are glad to hear that you find the unlimited users and pricing suitable for your requirements. We would like to tell you that we are planning to introduce product custom fields on deals, quotations, and reports in the future. We will soon update you about the same. Similar Products Featured