# Page 23 | Kylas Sales CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 23 - Is Kylas Sales CRM the right CRM solution for you? Explore 574 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/210630/Kylas/reviews --- Kylas Sales CRM 4.8 (574) [View alternatives](https://www.capterra.com/p/210630/Kylas/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 23 - Reviews of Kylas Sales CRM ## Showing most helpful reviews Showing 551-574 of 574 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AP Aayush P. Promoter Hospitality Used the software for: Less than 6 months ### "Great product and greater team" February 16, 2023 5.0 Pros API integrations are seamless because of open APIs Cons Nothing at all…it’s all perfect…team supports perfectly Review Source Response from Kylas February 24, 2023 Hi Aayush, we really appreciate your feedback! You made our day. It's great to know that you really like API integrations and customer support. We will soon send you updates regarding our new features. HR Harshita R. Sales Banking Used the software for: Less than 6 months ### "CRM review" September 12, 2023 5.0 Pros I like price that is it is cheap and easy to use Cons There is no call recording without IVR . Review Source Response from Kylas September 28, 2023 Hi Harshita, thank you so much for sharing your feedback with us! We're pleased to hear that you find our pricing affordable and our platform easy to use. You can log a call as an offline call and upload the recording into Kylas. Also, we are updating our features and will soon share the updates with you. AK Amit K. CEO E-Learning Used the software for: Less than 6 months ### "Best CRM for an Edtech company" February 21, 2023 5.0 Pros Ease of use and the multiple customization option is what makes Kylas a great CRM. Cons Few bugs were encountered during our stint with Kylas. Alternatives considered [LeadSquared](https://www.capterra.com/p/130199/LeadSquared/)[Meritto](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/) Review Source Response from Kylas March 7, 2023 Hello Amit, thank you for your feedback! We are happy that you find Kylas easy to use and enjoy customization options. We are updating our features to ensure a better experience in the future. We will update you soon regarding the same. MD Mahendra D. HR Food Production Used the software for: Less than 6 months ### "Best Sales CRM for SMBs" November 15, 2023 5.0 User friendly sales CRM and effective as well Pros Auto reminders of task for follow up for our team Cons pricing is additional for addons and there is no task layout Review Source Response from Kylas June 10, 2024 Hello Mahendra, thank you so much for such a wonderful review! We're delighted you find our CRM effective for SMBs, especially with our auto-reminders for task follow-ups. We are actively working on improving our feature set and the task layout is in our pipeline. We will soon update you about our new features. SP Swati P. Digital Marketing Manager Events Services Used the software for: Less than 6 months ### "CRM that makes work organized " February 21, 2024 5.0 Pros Data can be kept at one place realated to lead management Cons nothing as of now. after exploring will get to know more Review Source Response from Kylas May 22, 2024 Thank you so much for your valuable review of Kylas, Swati! It's great to know that Kylas is helping you keep your work organized and with lead management. Currently, we are revamping our features and you will soon be updated about the same. SC Sunny C. Head business development and Strategy Hospital & Health Care Used the software for: 6-12 months ### "Experience of using the Kylas CRM" November 22, 2022 5.0 Getting all the lead data and information on the move. Pipeline management and meeting information graphs is great. Helps in decision making with minimum cost. Pros It's easy and has Userfriendly interphase. Regular online updates. Problem resolution is very prompt. Unlimited user licences. Cons Could me more customized, as per the industry. Reason for choosing Kylas Sales CRM Cost effective and unlimited users. Review Source Response from Kylas January 5, 2023 Thank you for sharing your valuable feedback with us, Sunny! It's great to know that you are happy with the pipeline management, lead management, and our pricing. We are adding more customizations to our CRM and will update you soon regarding the same sP shradhha P. Senior counsellor Education Management Used the software for: Less than 6 months ### "Very user friendly " January 31, 2024 5.0 Pros \[sensitive content hidden\] is very helpful and understanding with all our queries with CRM Cons Nothing as such that we faced now, so nothing Review Source Response from Kylas June 7, 2024 Hey Shradhha, thanks a lot for such an amazing review! We are glad that you find Kylas user-friendly. We are currently working on some new features and will update you shortly about them. KM Kalen M. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Manage and Foster Growth Easily" April 1, 2024 4.0 Pros It has features that are easy to use and prints user friendly growth charts to evaluate and manage growth Cons It's more costly than competitors but that is easily off-set with expert customer service Review Source Response from Kylas May 15, 2024 Hey Kalen, thanks a lot for sharing your valuable feedback with us! We are elated that Kylas is helping you evaluate and manage your business growth. We would also like to mention that we are working on some new features and will update you about them shortly. PS Peali S. Owner International Affairs Used the software for: Less than 6 months ### "Good " May 24, 2023 5.0 Good Pros Call recordings are good feature in there Cons automations r not that many and thus many reports that i r not customer friendly Review Source Response from Kylas June 1, 2023 Thank you for sharing your feedback with us, Peali! We are delighted that you find call recordings a helpful feature for your requirements. We are updating our features including automation and reports and will soon notify you about the same. JS Julekha S. Administrator Cosmetics Used the software for: Less than 6 months ### "Very Helpfull " February 14, 2023 5.0 It's Save the time and easily create the data as per requirement. Pros It Is very easy to used and understand... Cons Kylas fulfill all the requirement as we want. Review Source Response from Kylas February 24, 2023 Thank you for sharing your review with us, Julekha! We are thrilled that find Kylas easy to use and manage your business activities. We are updating our feature set and will soon update you regarding the same. VS Varsha S. Sales lead E-Learning Used the software for: Less than 6 months ### "Neutral " November 10, 2022 5.0 It was quiet good it work easily Pros Pipeline I used alot in this software it Cons Lost of feature I like in this software Review Source Response from Kylas December 15, 2022 Hey Varsha, it's good to know that you enjoy using our CRM. We are glad that you thought highly of pipeline management. We are ramping up our feature set and will update you shortly on when you can start using the same on Kylas! TS Tanya S. Marketing & Media Relations Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Good Onboarding Experience" November 4, 2022 4.0 Pros Ease of use in terms of the UI and loading time Cons Unable to easily compile personalized information of leads/contacts Review Source Response from Kylas December 15, 2022 Hey Tanya, we are glad that you have had a great time onboarding with Kylas. Thanks for sharing your experience and enjoying the easy user interface. We are working on our customization feature and will update you shortly on when you can start using the same on Kylas! VT Vrushali T. Operations Admin Financial Services Used the software for: I used a free trial ### "User Friendly Software" December 1, 2022 5.0 Pros Creating Leads & capturing all the activities done by all the users; easy to use Cons As of now, all ok. Once stated using will come to know the cons. Review Source Response from Kylas January 5, 2023 Hi Vrushali, we are glad that you shared your feedback with us. We are elated that you highly thought of our user-friendly software and lead capture. We are ramping up our feature set and will update you shortly on when you can start using the same on Kylas! HP Hemant P. Sales Associate Financial Services Used the software for: I used a free trial ### "Nice and user friendly" August 21, 2022 5.0 Pros It is very handy to use and comes with mobile application as well which helps alot as a sales person. Cons Sometimes some functions work delayed which is resolved with the help of support very quickly Review Source Response from Kylas November 22, 2022 Thank you so much for your valuable feedback Hemant! We loved that you thought highly of our mobile app and customer support. We are ramping up our feature set and will update you shortly on when you can start using the same on Kylas! PP Pradnya P. Assistant professor Higher Education Used the software for: 1-2 years ### "Outstanding " February 6, 2024 5.0 Pros It's Features and Lead capture system. Data management Cons Nothing to dislike about Kylas.Its very good Review Source Response from Kylas June 7, 2024 Hi Pradnya, thank you so much for telling us about your experience of using Kylas! We are delighted that you appreciate Kylas features such as lead and data management. Also, we are working on some new features and will soon update you about it. AR Anil R. Proprietor Printing Used the software for: I used a free trial ### "Good and inexpensive cloud based CRM" June 18, 2022 4.0 Pros Easy to understand, simple to use and good pre sales and support team. Cons Some of the important features are missing, like inventory and field tracking. Review Source Response from Kylas July 4, 2022 Thank you so much for your valuable feedback Anil! We loved it that you thought highly of our customer support. We are ramping up our feature set and will update you shortly on when you can start using the same on Kylas! KB Kaustubh B. Founder E-Learning Used the software for: Less than 6 months ### "Excellent product for Startups " May 21, 2022 5.0 Really positive. Look to use it for my CRM needs. Pros Unique pricing strategy Unlimited Users Easy onboarding Cons Pending recommendation and Lead points algorithm. However, its expected soon. Review Source Response from Kylas July 4, 2022 Thank you so much for your valuable feedback Kaustubh! We loved it that you thought highly of our customer support. We are ramping up our feature set and will update you shortly on when you can start using the same on Kylas! SK Sanjay K. Director E-Learning Used the software for: I used a free trial ### "Good software at lowest cost" September 16, 2021 5.0 Good Pros All features in one software at lowest cost Cons Technical support waiting . Please be fast 8n srvice Review Source Response from Kylas May 5, 2022 Thank you so much for your valuable feedback Sanjay! We are extremely sorry for any inconvenience caused. SM Santosh M. BDM Information Technology and Services Used the software for: Less than 6 months ### "Easy to use, implement and customisable CRM" January 24, 2023 5.0 Pros 1\. Unlimited user licenses (no per-user fees)2. Ease of use 3. Contact management system4. Easy integrations5. Customisations Cons There are few bugs, but they are working on it. Also, Alternatives considered [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[SugarCRM](https://www.capterra.com/p/231638/SugarCRM/) Review Source Response from Kylas February 10, 2023 Thank you so much for your feedback, Santosh! We are happy that you find Kylas easy to use and absolutely love the customizations and third-party integrations offered. We are ramping up our feature set for better services in the coming time and will update you shortly regarding the same. TF Tabinda F. Senior Executive Real Estate Used the software for: 6-12 months ### "Great customer support " August 21, 2022 5.0 Pros CRM UI is quite user friendly and easy to use and understand and customer support is very responsive and helpfull Cons mobile application can be improved a little Review Source Response from Kylas November 22, 2022 Thank you so much for your valuable feedback Tabinda! We loved that you thought highly of our UI and customer support. We are ramping up our Mobile feature set and will update you shortly on when you can start using the same on Kylas! RK Ratheesh K. Mr Information Technology and Services Used the software for: Less than 6 months ### "Kylas understand our requirement well." February 24, 2023 5.0 Comfortable and Support friendly. Pros Conceiving our Workflow well and comfortable customization implementation, as per our requirements. Cons Didnt started using the CRM Fully, as we are expecting some more additional integration from our Company Departments. Then only we can comment on the same. Reason for choosing Kylas Sales CRM Comfortable and Support friendly. Review Source Response from Kylas March 7, 2023 Hello Ratheesh, thanks a lot for sharing your valuable feedback with us. It's great to know that you like workflow automation and customizations offered by Kylas. We are ramping up our feature set for better performance and will update you shortly regarding the same. DM Debarati M. Digital Marketing Specialist Education Management Used the software for: Less than 6 months ### "Sales Kylas CRM" April 18, 2024 5.0 Good to go sales CRM and for real time tracking Pros facebook integration, leads getting updated on real time Cons nothing as of now using it for lead generation Review Source Response from Kylas May 7, 2024 Hello Debarati, thanks so much for your review! It's great to know that you appreciate our features such as Facebook integration and lead management. Also, we are working on some new features and will share the updates with you when we release them. AF Arooz F. Analyst Research Used the software for: Less than 6 months ### "Great CRM" August 21, 2022 5.0 Pros it is great in terms of user friendliness and the CRM has very vast range of features Cons pricing is bit competitive compared to other crm but it is worth it since providing vide range of features Review Source Response from Kylas November 22, 2022 Thank you so much for your valuable feedback Arooz! We loved that you thought highly of our UI. We hope you find Kylas value for your money. PK Prerna K. CEO Retail Used the software for: I used a free trial ### "Good CRM for Organisations with large Field Teams" June 28, 2021 4.0 Pros It allows as many users to be added to the same account. Cons New software and hence building advanced features Review Source Response from Kylas July 9, 2021 Thank you so much for your valuable feedback Prerna! We loved it that you thought highly of our customer support and ease of use. We are ramping up our feature set and will update you shortly on when you can start using the same on Kylas! Similar Products Featured ## Related categories [CRM](https://www.capterra.com/customer-relationship-management-software/)[Lead Management](https://www.capterra.com/lead-management-software/)[Sales Tracking](https://www.capterra.com/sales-tracking-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.