# Page 3 | Kylas Sales CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Kylas Sales CRM the right CRM solution for you? Explore 573 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/210630/Kylas/reviews

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Kylas Sales CRM

4.8 (573)

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Last updated March 13th, 2026

# Page 3 - Reviews of Kylas Sales CRM

## Showing most helpful reviews

Showing 51-75 of 573 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JM

JEYAGANESAN M.  
Relationship executive  
Banking  
Used the software for: 6-12 months

### "Good to use "

March 2, 2026

5.0

Pros

Sales management generating report easily.Easy to use and showing data on user friendly.Good and speedy response to Access my data online

Review Source

SG

Subhodeep G.  
Recruitment  
Education Management  
Used the software for: 1-2 years

### "Fantastic Experience with kylas."

June 27, 2025

5.0

Very Good Experience , Highly Recommended to others who want do their work with a very short of time & follow their team progress as well.

Pros

I would to like to share my experience with kylas , its very much User friendly & we can do our work very easily with the help of Kylas. Thank you Team.

Cons

Using last 3 years but till now did not get any negative experience & The team kylas is so much efficient , if any problem persist they can solve it immediately.

Review Source

VR

Verified Reviewer  
.  
E-Learning  
Used the software for: Less than 6 months

### "Smooth and Efficient CRM for Sales Management"

November 6, 2025

4.0

Overall experience with Kylas Sales CRM is good — it’s easy to use, helps manage sales efficiently, and saves time.

Pros

Easy-to-use CRM with great automation, clear dashboards, and smooth integrations for efficient sales tracking.

Cons

Sometimes automations don’t work properly and need manual updates, which slows down the workflow a bit.

Review Source

BA

Bhavya A.  
FO manager  
Retail  
Used the software for: 1-2 years

### "Product needs to be improved"

October 16, 2025

4.0

Pros

The service being provided by the team is really good and they try to resolve the requirements that we need

Cons

there are a lot of features that should be there in the product which are not there and should be developed

Review Source

KJ

Kailas J.  
Marketing Manager  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Kylas CRM - Budget Friendly Growing CRM "

March 10, 2025

5.0

Kylas CRM is a solid choice for startups and SMBs looking for an affordable, easy-to-use sales CRM. However, larger businesses may find its features limited.

Pros

User Friendliness and Costing part - Costing depends on Records and not depend on User logins. Best support team and minimal time to tackle queries. In addition to that we can set up various pipelines for multiple workflows.

Cons

Lacks advanced features for enterprises and limited third party integrations for automation.

Review Source

OR

Om R.  
Junior Developer  
E-Learning  
Used the software for: Less than 6 months

### ""Powerful, User-Friendly CRM That Drives Sales Success""

November 14, 2024

5.0

My overall experience with Kylas Sales CRM has been outstanding! The platform is incredibly intuitive, making it easy to onboard my team quickly. The user-friendly interface, combined with powerful features like lead management, pipeline tracking, and analytics, has streamlined our sales process and boosted productivity. The customer support team is responsive and genuinely helpful, ensuring we maximize the platform's potential. Kylas CRM has not only helped us stay organized but has also given us valuable insights into our sales performance. I would highly recommend it to any team looking to scale and optimize their sales efforts!

Pros

What I love most about Kylas Sales CRM is how truly intuitive and user-friendly it is. From the moment you start using it, you can feel how much thought has been put into making sales processes smoother and more efficient. The platform combines robust functionality with a clean, easy-to-navigate interface, allowing teams to get up and running quickly without a steep learning curve. The automation tools and customizable workflows have been game-changers for us, helping to streamline repetitive tasks so that we can focus more on building relationships and closing deals. Plus, the reporting and analytics features provide powerful insights, giving us a clear, data-driven view of our pipeline and sales performance. Another standout is Kylas' customer support team, who are always responsive and genuinely committed to helping us make the most of the platform. Kylas Sales CRM feels like it’s built not only to support our sales goals but to grow with us, and that’s invaluable. I highly recommend it to any team looking to take their sales strategy to the next level!

Cons

While Kylas Sales CRM has been fantastic overall, one area with a bit of room for improvement is the customization options. Although the existing features are solid and cater to a wide range of needs, having a bit more flexibility for tailoring certain workflows or reports to our specific preferences would make it even better. That said, the CRM team has been very receptive to feedback and consistently updates the platform with new features and enhancements. I’m optimistic they’ll keep fine-tuning it, making Kylas an even more versatile and powerful tool over time!

Review Source

AKS

Anil Kumar S.  
Gold Loan  
Financial Services  
Used the software for: Less than 6 months

### "Mixed Feelings: Kylas CRM Delivers Simplicity but Lacks Depth"

November 12, 2025

5.0

Overall experience with Kylas Sales CRM is Smooth, intuitive and reliable-great for small team sales management and tracking

Pros

I love Kylas's simple drag and drop pipeline, smart follow-up automation, and mobile first design makes sales tracking effortless and fast.

Cons

Limited advanced reporting options, occasional UI lag on older devices and built-in telephony make it less smooth.

Review Source

FS

Foziya S.  
Admission Counselor  
Import and Export  
Used the software for: 1-2 years

### "Managing Sales Made easy with Kylas CRM"

May 22, 2025

5.0

One of the things I really like is how customizable it is. You can tweak the sales pipeline to fit your process, which makes it feel like it’s built for your business.

Pros

Super easy to use,Also helps with team collaboration-Assigning tasks,tracking lead&keep everyone on same page is a lot easier

Cons

The Mobile version could be smoother,it works but its not as polished or fast aa the Desktop version plus you need internet connection to Access your data

Review Source

SS

Sawai S.  
FOUNDER  
Financial Services  
Used the software for: 6-12 months

### "PRIMESCORE's review for KYLAS "

June 19, 2025

5.0

Our experience with Kylas Sales CRM has been very positive. The platform is user-friendly, efficient, and well-suited for managing our growing sales pipeline. It has helped streamline our operations and improve team productivity. As our organization continues to expand, we plan to onboard more users to the Kylas platform.

Pros

I have been using kylas from last 6 months for my Company named PRIMESCORE . Kylas CRM is very easy to use and features are amazing

Cons

Least about kylas sales CRM is none to say but if it to be then their can be preview tab for customisation so we can preview what is reflecting after customisation

Review Source

EE

Ekta E.  
Senior Sales Coordinator  
Information Technology and Services  
Used the software for: 6-12 months

### "Awesome Portal"

July 3, 2025

5.0

Overall, my experience with Kylas Sales CRM has been extremely positive. It has simplified our sales process, making lead managementand tracking more organized.

Pros

It was a good experience using crm, it has improved our productivity and streamline the sales process as well

Cons

it takes some time for new users to understand all the features, but the support team helps with onboarding.

Review Source

RP

Rudra P.  
RSM  
Banking  
Used the software for: Less than 6 months

### "Kylas Review"

November 11, 2025

4.0

It’s a good app. I can track and see every thing under one roof. Sales Manager also can track their team.

Pros

I can track all of my team member’s business’s. Also can track daily visit of Ro, Sr Ro, Rm & Sm’s..

Cons

App is ok, but app should reflate date on real time basis. Date and all entries can be seen after 5 min of upation.

Review Source

DT

Divya T.  
Sales executive  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Best crm for sales record "

June 17, 2025

5.0

I like this crm , because its so easy to carry our sale on system.Working smoothly,My sale record safe

Pros

Very easy and smooth also understanding CRM, best. I sugget to every sales department to use this crm.

Cons

Not everytime but sometimes its showing error only that time i like least kylas,Otherwise its best and secure to me

Review Source

PPS

Pragya Priyadarsini S.  
Business Development Executive  
Broadcast Media  
Used the software for: Less than 6 months

### "All your data at one place "

December 17, 2025

4.0

Kylas sales CRM is a better option for data management I am using it from last 6 month kylas need to improve its interface

Pros

Data management and notes section and also different sections of lead management I mostly like the section of leads won

Cons

Most of the time the site become down and no edit option on note so kylas required to add the edit option

Review Source

AS

Abinash S.  
ISM  
Building Materials  
Used the software for: Less than 6 months

### "Best used CRM"

November 28, 2025

5.0

All is good The work we do in it is very nice and its a user friendly app to work with. Very easy to understand

Pros

The tasks overdue part is good. We come to know whom to connect first.The page becomes slow sometimes.

Cons

Lead source should be showing in the first page before going inside the lead.After completing a task it should automatically get removed.

Review Source

MR

Mitul R.  
Support Head  
E-Learning  
Used the software for: Less than 6 months

### "Pricing & Value for Money"

September 16, 2025

4.0

The pricing is considered favourable, especially for SMBs. Features like unlimited users without extra per‑user charges

Pros

Ease of Use / User‑Friendly Interface Many reviewers say Kylas is intuitive, clean, and simple to pick up even for people without a strong technical background. The dashboard and workflows are easy to navigate.

Cons

certain desired features are missing or not fully developed The features are solid, but I found the customization a bit limited

Review Source

BN

Balaraj N.  
Assistant Manager - Leads Management  
Real Estate  
Used the software for: 1-2 years

### "A Powerful and Affordable solution for Growing Business."

March 19, 2025

5.0

Kylas Sales CRM helps to streamline the sales process for businesses. It offers a variety of tools for managing leads, tracking customer interactions, automating sales workflows, and gaining insights into sales performance.

Pros

The automation features make follow-ups and pipeline management seamless.

Cons

it takes some time for new users to understand all the features, but the support team helps with onboarding.

Review Source

JR

Jason R.  
Sales Experts  
Outsourcing/Offshoring  
Used the software for: 1-2 years

### "Kylas "The Advance Sales CRM""

February 10, 2025

5.0

Kylas has the most advanced feature with kylas sales CRM . I kept all the information of my clients with date wise details.

Pros

Kylas has great features like the leads categories sections and notes created facilities as per the dates. It's help us to recall our conversation with our client .love it .

Cons

Kylas doesn't show any notification and also its doesn't have any popped up message for new leads while working on other tab on system.

Review Source

AA

Anush A.  
Sales Representative  
Automotive  
Used the software for: 6-12 months

### "Rating Kylas CRM"

July 8, 2025

5.0

Pros

All leads are assigned by category and source. Inbuilt whatsapp access and templates. Has option to call through the app.

Cons

Could have a better UI. Little crowded and plain. Filters don't stay on for the entirety of the usage

Review Source

SK

SANIKA K.  
Head Human Resources and Employee Relations  
Human Resources  
Used the software for: 1-2 years

### "Value for money"

February 14, 2025

5.0

Kylas helps us stay updated on the status of tasks and follow-ups in a timely manner. It also enables me to ensure that the team completes their allocated tasks within the defined timeline.

Pros

Kylas provides a seamless navigation experience with an intuitive, user-friendly interface, ensuring effortless accessibility and efficiency for users of all levels

Cons

The current limitation on custom field options in Kylas can be removed to allow unlimited customization, enabling greater flexibility and efficiency

Review Source

MV

Mohammed V.  
MIS Team Leader  
Accounting  
Used the software for: 2+ years

### "Good Sales CRM"

January 7, 2025

5.0

My experience with Kylas CRM was very good. There is no problem in uploading and extracting data. By using this CRM we can double our sales.

Pros

Kylas CRM is the best CRM platform for sales business which I am using for 2 years now and I have never faced any problem with it till date. The functions of this CRM are very good.

Cons

The best part of Kylas CRM is that we can share internal data with each other and we can customize the reports as per our requirement.

Review Source

SM

Shubham M.  
Wealth Manager  
Financial Services  
Used the software for: Less than 6 months

### "User Friendly"

March 2, 2026

4.0

Pros

Kylas Software I'm using in first time... but I used very friendly... Little bit need some more improvements...

Cons

After completing work on a lead, we cannot easily move to the next lead without going back to the previous screen... same as meetings also in Mobile Application...

Review Source

AC

Akshay C.  
TL  
Capital Markets  
Used the software for: Less than 6 months

### "ITS GOOD FOR SAVING CLIENT DETAILS "

November 12, 2025

5.0

Pros

Its good to save the details like leads deals and contacts also it is time saving and smoothly functioning

Review Source

KC

Karan C.  
Senior Manager Database  
Events Services  
Used the software for: Less than 6 months

### "A Simple and Effective CRM for Growing Businesses"

May 27, 2025

5.0

My overall experience with Kylas Sales CRM was positive—it offers an intuitive interface, helpful automation features, and solid customer support, making it a good fit for small to mid-sized sales teams, though integration options could be improved.

Pros

What I liked most about Kylas Sales CRM is its simple, user-friendly interface and powerful features designed for growing businesses.

Cons

What I liked least about Kylas Sales CRM is the limited customization options compared to more advanced CRMs.

Review Source

PK

PRABIRA K.  
gold loan  
Accounting  
Used the software for: Less than 6 months

### "kylas rivew"

November 12, 2025

5.0

Pros

BETTER & EASSY lead & deal management sales automation real time report analysis mobile assebility

Cons

VERY EASSY & MOBILE APPLICATION IMPROVEMENT .BETTER & EASSY lead & deal management sales automation

Review Source

AS

Anshul S.  
Sr. Sales Executive  
Real Estate  
Used the software for: 1-2 years

### "Kylas Sales CRM"

March 25, 2025

5.0

Pros

Simple to use, newly added features helps to work on CRM smoothly.

Cons

Everything is fine with Kylas CRM, however sometimes it stops working.

Review Source

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