# Page 3 | Kylas Sales CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Kylas Sales CRM the right CRM solution for you? Explore 574 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/210630/Kylas/reviews --- Kylas Sales CRM 4.8 (574) [View alternatives](https://www.capterra.com/p/210630/Kylas/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Kylas Sales CRM ## Showing most helpful reviews Showing 51-75 of 574 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AS Aakash S. BDE Media Production Used the software for: Less than 6 months ### "Honest Review" June 27, 2025 5.0 What I appreciate most is its focus on simplicity and user-friendliness, making it quick to adopt for sales teams. The unlimited user model at a flat cost is a significant differentiator, allowing businesses to scale without worrying about escalating per-user fees. Features like lead management, customizable pipelines, and workflow automation are robust and genuinely enhance productivity by streamlining repetitive tasks. The reporting and analytics capabilities also provide valuable insights for informed decision-making. Pros user-friendly interface and comprehensive feature set, especially for growing businesses. It simplifies crucial sales processes like lead and deal management, making it easy to track opportunities from start to finish. The automation capabilities for tasks and communication are a huge time-saver, boosting team productivity significantly. Cons my primary concern would be occasional reports of performance issues, such as slowness or lag. While not consistently reported, such instances can disrupt workflow and impact user productivity, especially for sales teams who rely on real-time updates and quick navigation. Review Source VR Verified Reviewer . E-Learning Used the software for: Less than 6 months ### "Smooth and Efficient CRM for Sales Management" November 6, 2025 4.0 Overall experience with Kylas Sales CRM is good — it’s easy to use, helps manage sales efficiently, and saves time. Pros Easy-to-use CRM with great automation, clear dashboards, and smooth integrations for efficient sales tracking. Cons Sometimes automations don’t work properly and need manual updates, which slows down the workflow a bit. Review Source BA Bhavya A. FO manager Retail Used the software for: 1-2 years ### "Product needs to be improved" October 16, 2025 4.0 Pros The service being provided by the team is really good and they try to resolve the requirements that we need Cons there are a lot of features that should be there in the product which are not there and should be developed Review Source RO Ranjan O. Counsellor Automotive Used the software for: Less than 6 months ### "Best Kylas CRM " November 7, 2025 5.0 My overall experience with Kylas Sales CRM has been very good. It’s easy to use, helps in managing leads efficiently, and improves overall sales productivity. Pros The best thing about Kylas Sales CRM is its simplicity and powerful features like lead tracking, follow-up reminders, and reports. It helps our sales team stay organized and close deals faster. Cons Nothing major, just a few minor improvements needed in speed and customization. All Functions good And Review Source AA Alisha A. Business consultant Staffing and Recruiting Used the software for: 6-12 months ### "Nice all things " June 20, 2025 5.0 Wonderful experience with kylas sales CRM . I like all over things in KYLAS CRM very very much I love kylas Pros I have got a lot to write but for starters,-it helped me organize my leads-it helped me with a report-I can track the pipeline stage and also automate the tasks. Cons All things I like in kylas CRM wonderful application I like most of the same here. I like very much all other things Review Source AKS Anil Kumar S. Gold Loan Financial Services Used the software for: Less than 6 months ### "Mixed Feelings: Kylas CRM Delivers Simplicity but Lacks Depth" November 12, 2025 5.0 Overall experience with Kylas Sales CRM is Smooth, intuitive and reliable-great for small team sales management and tracking Pros I love Kylas's simple drag and drop pipeline, smart follow-up automation, and mobile first design makes sales tracking effortless and fast. Cons Limited advanced reporting options, occasional UI lag on older devices and built-in telephony make it less smooth. Review Source FS Foziya S. Admission Counselor Import and Export Used the software for: 1-2 years ### "Managing Sales Made easy with Kylas CRM" May 22, 2025 5.0 One of the things I really like is how customizable it is. You can tweak the sales pipeline to fit your process, which makes it feel like it’s built for your business. Pros Super easy to use,Also helps with team collaboration-Assigning tasks,tracking lead&keep everyone on same page is a lot easier Cons The Mobile version could be smoother,it works but its not as polished or fast aa the Desktop version plus you need internet connection to Access your data Review Source AS Abinash S. ISM Building Materials Used the software for: Less than 6 months ### "Best used CRM" November 28, 2025 5.0 All is good The work we do in it is very nice and its a user friendly app to work with. Very easy to understand Pros The tasks overdue part is good. We come to know whom to connect first.The page becomes slow sometimes. Cons Lead source should be showing in the first page before going inside the lead.After completing a task it should automatically get removed. Review Source RP Rudra P. RSM Banking Used the software for: Less than 6 months ### "Kylas Review" November 11, 2025 4.0 It’s a good app. I can track and see every thing under one roof. Sales Manager also can track their team. Pros I can track all of my team member’s business’s. Also can track daily visit of Ro, Sr Ro, Rm & Sm’s.. Cons App is ok, but app should reflate date on real time basis. Date and all entries can be seen after 5 min of upation. Review Source EE Ekta E. Senior Sales Coordinator Information Technology and Services Used the software for: 6-12 months ### "Awesome Portal" July 3, 2025 5.0 Overall, my experience with Kylas Sales CRM has been extremely positive. It has simplified our sales process, making lead managementand tracking more organized. Pros It was a good experience using crm, it has improved our productivity and streamline the sales process as well Cons it takes some time for new users to understand all the features, but the support team helps with onboarding. Review Source PPS Pragya Priyadarsini S. Business Development Executive Broadcast Media Used the software for: Less than 6 months ### "All your data at one place " December 17, 2025 4.0 Kylas sales CRM is a better option for data management I am using it from last 6 month kylas need to improve its interface Pros Data management and notes section and also different sections of lead management I mostly like the section of leads won Cons Most of the time the site become down and no edit option on note so kylas required to add the edit option Review Source DT Divya T. Sales executive Health, Wellness and Fitness Used the software for: Less than 6 months ### "Best crm for sales record " June 17, 2025 5.0 I like this crm , because its so easy to carry our sale on system.Working smoothly,My sale record safe Pros Very easy and smooth also understanding CRM, best. I sugget to every sales department to use this crm. Cons Not everytime but sometimes its showing error only that time i like least kylas,Otherwise its best and secure to me Review Source AJ Arshdeep J. Business Development manager Investment Banking Used the software for: Less than 6 months ### "Kylas review" July 17, 2025 5.0 Overall it is good app and does the work required. But need to work on kylas calling system as it gives issues. Pros User interface in PC is handy and easier to operate. Proper bifurcation of each label id given in the website. Cons Need to work on their phone app it is bit complicated and not handy. Kylas calling always gives issues. Switched from [Salesforce Marketing Cloud Account Engagement](https://www.capterra.com/p/134593/Pardot/) Company change was the reason of choosing Kylas. Review Source MR Mitul R. Support Head E-Learning Used the software for: Less than 6 months ### "Pricing & Value for Money" September 16, 2025 4.0 The pricing is considered favourable, especially for SMBs. Features like unlimited users without extra per‑user charges Pros Ease of Use / User‑Friendly Interface Many reviewers say Kylas is intuitive, clean, and simple to pick up even for people without a strong technical background. The dashboard and workflows are easy to navigate. Cons certain desired features are missing or not fully developed The features are solid, but I found the customization a bit limited Review Source AT Abhishek T. Sr Manager Sales Computer & Network Security Used the software for: 6-12 months ### "A Focused Sales Tool" June 18, 2025 5.0 Pros Kylas Sales CRM enables our sales teams with a streamlined and user-friendly interface that facilitates efficient lead management and deal closure, without compromising on essential functionality Cons An effective Integration with other lead generation platforms required, also deletion of leads which are created by error Review Source BB Bhavya B. Associate Oil & Energy Used the software for: 6-12 months ### "Great tool for effective mapping and tracing businesses' leads and deals" March 5, 2025 4.0 It is a great organizational tool for the lead stage. Also, after the lead is converted into a deal, the tasks associated with the deal can be mapped as well. Pros Multiple integrations (like meetings, tasks, emails, etc.) with one lead/deal Cons The monthly report generation process is complicated since there are so many options while selecting report type, filter, etc. Also, it would be better if the overall CRM could become a little less complicated in terms of filters and lead activities so that every employee of the company who is not tech savvy could also use it Review Source OR Om R. Junior Developer E-Learning Used the software for: Less than 6 months ### ""Powerful, User-Friendly CRM That Drives Sales Success"" November 14, 2024 5.0 My overall experience with Kylas Sales CRM has been outstanding! The platform is incredibly intuitive, making it easy to onboard my team quickly. The user-friendly interface, combined with powerful features like lead management, pipeline tracking, and analytics, has streamlined our sales process and boosted productivity. The customer support team is responsive and genuinely helpful, ensuring we maximize the platform's potential. Kylas CRM has not only helped us stay organized but has also given us valuable insights into our sales performance. I would highly recommend it to any team looking to scale and optimize their sales efforts! Pros What I love most about Kylas Sales CRM is how truly intuitive and user-friendly it is. From the moment you start using it, you can feel how much thought has been put into making sales processes smoother and more efficient. The platform combines robust functionality with a clean, easy-to-navigate interface, allowing teams to get up and running quickly without a steep learning curve. The automation tools and customizable workflows have been game-changers for us, helping to streamline repetitive tasks so that we can focus more on building relationships and closing deals. Plus, the reporting and analytics features provide powerful insights, giving us a clear, data-driven view of our pipeline and sales performance. Another standout is Kylas' customer support team, who are always responsive and genuinely committed to helping us make the most of the platform. Kylas Sales CRM feels like it’s built not only to support our sales goals but to grow with us, and that’s invaluable. I highly recommend it to any team looking to take their sales strategy to the next level! Cons While Kylas Sales CRM has been fantastic overall, one area with a bit of room for improvement is the customization options. Although the existing features are solid and cater to a wide range of needs, having a bit more flexibility for tailoring certain workflows or reports to our specific preferences would make it even better. That said, the CRM team has been very receptive to feedback and consistently updates the platform with new features and enhancements. I’m optimistic they’ll keep fine-tuning it, making Kylas an even more versatile and powerful tool over time! Review Source PK PRABIRA K. gold loan Accounting Used the software for: Less than 6 months ### "kylas rivew" November 12, 2025 5.0 Pros BETTER & EASSY lead & deal management sales automation real time report analysis mobile assebility Cons VERY EASSY & MOBILE APPLICATION IMPROVEMENT .BETTER & EASSY lead & deal management sales automation Review Source AC Akshay C. TL Capital Markets Used the software for: Less than 6 months ### "ITS GOOD FOR SAVING CLIENT DETAILS " November 12, 2025 5.0 Pros Its good to save the details like leads deals and contacts also it is time saving and smoothly functioning Review Source BN Balaraj N. Assistant Manager - Leads Management Real Estate Used the software for: 1-2 years ### "A Powerful and Affordable solution for Growing Business." March 19, 2025 5.0 Kylas Sales CRM helps to streamline the sales process for businesses. It offers a variety of tools for managing leads, tracking customer interactions, automating sales workflows, and gaining insights into sales performance. Pros The automation features make follow-ups and pipeline management seamless. Cons it takes some time for new users to understand all the features, but the support team helps with onboarding. Review Source JR Jason R. Sales Experts Outsourcing/Offshoring Used the software for: 1-2 years ### "Kylas "The Advance Sales CRM"" February 10, 2025 5.0 Kylas has the most advanced feature with kylas sales CRM . I kept all the information of my clients with date wise details. Pros Kylas has great features like the leads categories sections and notes created facilities as per the dates. It's help us to recall our conversation with our client .love it . Cons Kylas doesn't show any notification and also its doesn't have any popped up message for new leads while working on other tab on system. Review Source SK SANIKA K. Head Human Resources and Employee Relations Human Resources Used the software for: 1-2 years ### "Value for money" February 14, 2025 5.0 Kylas helps us stay updated on the status of tasks and follow-ups in a timely manner. It also enables me to ensure that the team completes their allocated tasks within the defined timeline. Pros Kylas provides a seamless navigation experience with an intuitive, user-friendly interface, ensuring effortless accessibility and efficiency for users of all levels Cons The current limitation on custom field options in Kylas can be removed to allow unlimited customization, enabling greater flexibility and efficiency Review Source MV Mohammed V. MIS Team Leader Accounting Used the software for: 2+ years ### "Good Sales CRM" January 7, 2025 5.0 My experience with Kylas CRM was very good. There is no problem in uploading and extracting data. By using this CRM we can double our sales. Pros Kylas CRM is the best CRM platform for sales business which I am using for 2 years now and I have never faced any problem with it till date. The functions of this CRM are very good. Cons The best part of Kylas CRM is that we can share internal data with each other and we can customize the reports as per our requirement. Review Source dH dhaval H. Selling Marketing and Advertising Used the software for: Less than 6 months ### "best of the best " June 17, 2025 5.0 Overall, my experience with Kylas Sales CRM has been positive — it's user-friendly, organized, and helps streamline sales processes effectively. The automation and tracking features save time, though there's room for improvement in integrations and customization. Pros Kylas Sales CRM offers smart features, easy tracking, and boosts productivity with smooth automation. Cons Some advanced features are limited in the free plan, and integration options could be more extensive. Review Source RT Rahul T. Area sales Manager Building Materials Used the software for: I used a free trial ### "Great Genuine " November 8, 2025 5.0 Great CRM software Pros Kyla’s is the best Tool for the sales person to get the genuine leads from them and it works for the sales Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.