# Page 4 | Kylas Sales CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Kylas Sales CRM the right CRM solution for you? Explore 573 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/210630/Kylas/reviews

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Kylas Sales CRM

4.8 (573)

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Last updated March 13th, 2026

# Page 4 - Reviews of Kylas Sales CRM

## Showing most helpful reviews

Showing 76-100 of 573 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SR

Susmita R.  
Back End Executive  
Real Estate  
Used the software for: Less than 6 months

### "highly recommend"

December 11, 2024

4.0

Good. Helped in streamlining our process and in identifying the target clients. We're able to track each and everyone's performance in our team and helped our productivity by eliminating all the mundane jobs with automation.

Pros

user-friendly, highly customizable, and offers strong automation features, making it easy to manage sales pipelines and boost team productivity.

Cons

experienced occasional slowness and lag.

Review Source

JM

Jayanth M.  
Digital Marketing Specalist  
Education Management  
Used the software for: Less than 6 months

### " A Game-Changer for Our Sales Team"

April 15, 2025

4.0

Overall, my experience with Kylas Sales CRM has been extremely positive. It has simplified our sales process, making lead management and tracking more organized.

Pros

Kylas Sales CRM improved team collaboration and simplified lead management effortlessly Using Kylas CRM has made my sales team more organized and efficient

Cons

Sometimes the user interface feels a bit clunky, especially when navigating through tasks Would appreciate more integrations with third-party tools for smoother workflow

Review Source

TS

Tejas S.  
Sr Associate Enterprise Sales  
Information Technology and Services  
Used the software for: 6-12 months

### "Kylas- CRM Review"

March 19, 2025

5.0

Overall experience has been smooth and the customer support is also very helpful and pro-active.

Pros

Its easy and has smooth UI to use and work on.

Cons

Sometimes, once a while the data takes long to upload

Review Source

RT

Rahul T.  
Area sales Manager  
Building Materials  
Used the software for: I used a free trial

### "Great Genuine "

November 8, 2025

5.0

Great CRM software

Pros

Kyla’s is the best Tool for the sales person to get the genuine leads from them and it works for the sales

Review Source

dH

dhaval H.  
Selling  
Marketing and Advertising  
Used the software for: Less than 6 months

### "best of the best "

June 17, 2025

5.0

Overall, my experience with Kylas Sales CRM has been positive — it's user-friendly, organized, and helps streamline sales processes effectively. The automation and tracking features save time, though there's room for improvement in integrations and customization.

Pros

Kylas Sales CRM offers smart features, easy tracking, and boosts productivity with smooth automation.

Cons

Some advanced features are limited in the free plan, and integration options could be more extensive.

Review Source

AC

Amol C.  
It  
Banking  
Used the software for: 1-2 years

### "Effortless Sales & Customer Management with Kylas CRM"

February 8, 2025

5.0

Helps streamline our workflow, saving us valuable time.

Pros

good for all things and userfriendly and interface is good

Cons

The platform is simple to navigate, even for those who aren't tech-savvy.

Review Source

OV

Omik V.  
Assistant sales manager  
Biotechnology  
Used the software for: 6-12 months

### "A User-Friendly CRM That Delivers Real Value"

February 20, 2025

5.0

"Yes, the initial setup is comprehensive, and that's a good thing! It allows us to tailor Kylas precisely to your workflows, ensuring maximum efficiency from day one."

Pros

We can call direct from the crm softwares We. Can easliy understand pipeline of customer

Cons

Some users have stated that the initial setup process can be time consuming.

Review Source

PS

Priyal S.  
Business Development Manager  
Education Management  
Used the software for: 1-2 years

### "Fantastic Experience with Kylas "

December 5, 2024

5.0

I have been using Kylas in Transcube overseas for the last 2 years since when I joined the company and it is a very user-friendly experience

Pros

there are new additions which they do regularly like adding whatsapp integration, they have a reporting system also from which we can see the daily work of the team. Reminder for tasks which help us to boost sales.

Cons

We need to pay differently for every addon services

Review Source

PS

Prabhjot S.  
Business Development  
Renewables & Environment  
Used the software for: 1-2 years

### "Kylas Review from Floor team"

February 21, 2025

5.0

Its was great, still exploring and attending seminars to learn more.

Pros

How easy it is to easily accessible data through filters.

Cons

That it is not automated enough as we have to fill in every single details.

Review Source

VR

Verified Reviewer  
Marketing Lead  
Computer Software  
Used the software for: 1-2 years

### "Great for small businesses"

February 7, 2025

4.0

Pros

Offers all the essential features required for early-stage/small businesses. It enables you to manage your leads, contacts, and customers data more efficiently and you can easily drill down to the minute details. In short, makes things simple and hassle-free!

Cons

It meets all the needs of small businesses, so everything's fine.

Review Source

SK

Suraj K.  
Service Engineer  
Chemicals  
Used the software for: 1-2 years

### "Kylas CRM review- Suraj Kale"

February 10, 2025

5.0

Pros

Its very easy to handle, and to access leads. Also complete information of lead available at one destination, so very easy to use

Cons

User Interface can be better. Phone app is not as smooth as desktop version.

Review Source

DK

Dhirendra K.  
Sales Manager  
Packaging and Containers  
Used the software for: 1-2 years

### "So simple and easy to use"

February 11, 2025

5.0

Simple for use and get reminder is so important. I am so happy to use the kylas..

Pros

Daily reminder of Task and meeting. It's so important for sales and its getting easy with kylas.

Cons

After received order no any tag for the same.

Review Source

NS

NIHARKANTA S.  
Deputy Manager Business development  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Outstanding "

June 19, 2025

5.0

It is an Excellent CRM as required tools is available for utility and moreover you can monitor say to day task

Pros

User friendly software with all required details is helpful for sales to monitor their report and assessment

Cons

Sometimes delays in capturing location and if GP calculation for sales is not there which is most for a sales

Review Source

KS

Kaustubh S.  
Dy. Manager  
Online Media  
Used the software for: Less than 6 months

### "Kylas CRM - Essential tool for professionals"

March 21, 2025

5.0

It is easily accessable and very userfriendly on any devices

Pros

Interesting User Interface and the smooth process of adding deals

Cons

Deals or lead which employees can't delete.

Review Source

MB

Mitali B.  
Digital Marketing  
Machinery  
Used the software for: 1-2 years

### "Innovative Flexotech Pvt Ltd"

February 20, 2025

5.0

Pros

well Reporting and Workflow and integration

Cons

Records which we got is not match our requirement so need to buy another records.

Review Source

AG

Ana G.  
Sales Manager  
Entertainment  
Used the software for: Less than 6 months

### "Room for Improvement"

February 12, 2025

3.0

While the CRM excels in many areas, there are some challenges, such as managing follow-up dates with clients. Addressing these issues could further enhance its effectiveness.

Pros

Clean and Organized Layout: The dashboard is well-structured, providing a clear overview of all essential sales metrics and activities. This helps users quickly access important information without feeling overwhelmed.

Cons

Missed Follow-Up Reminders: Users have reported that the system sometimes fails to send timely reminders for follow-up dates, which can lead to missed opportunities and delays in client communication

Review Source

ARR

Ashutosh Rohila R.  
Service User  
Banking  
Used the software for: 6-12 months

### "Awesome Portal"

February 10, 2025

5.0

My overall experience is very good with Kyla's .

Pros

Automation update is very profitable for our daily routine work .

Cons

Easier for daily work routine work. Post using the Kylas Portal manual work reduce for VAN & VC Creation work.

Review Source

DD

Devdatt D.  
VP  
Financial Services  
Used the software for: Less than 6 months

### "Kylas Helps us organize our sales."

February 21, 2025

5.0

Good Software integrates well with all Devises and easy to use.

Pros

Task Flow Management, Reminders and Dashboard.

Cons

Deal Modification is static. Additional feature to add customer feedback can be used.

Review Source

BS

Birbal S.  
Director  
Food & Beverages  
Used the software for: Less than 6 months

### "CRM review"

March 24, 2025

5.0

CRM systems improve sales tracking, follow-ups, and team collaboration, making business operations more organized. However, they can feel time-consuming, costly, and underutilized if not used consistently by the team.

Pros

Sales Pipeline Management Visualize the customer journey and track sales stages. Integration with other tools ERP, Website, WhatsApp, Justdial, IndiaMart, Social Media. Task & Activity Management Assign follow-ups, meetings, calls, and tasks to sales reps.

Cons

Sales teams may find it boring or time-consuming to update leads after every call/meeting

Review Source

EK

Eklavya K.  
Marketing Manager  
Banking  
Used the software for: 6-12 months

### "Good Kylas support"

February 21, 2025

5.0

Amazing. The quick support that is always ready helps us a lot.

Pros

the quick support that is provided which helps with the changes we have made.

Cons

Sometimes it can get tough to do easy things due to faults from CRM

Review Source

JP

Jai P.  
Optometrist  
Hospitality  
Used the software for: I used a free trial

### "Pros and cons working on kylus"

May 9, 2025

5.0

Working with kylus is a wholesome experience and it gives all information on the go..

Pros

Its easy to access and give full knowledge about the content Help us to store our patient which we can review later

Cons

people should be given the right to fill atleast 2 kylus on one register mobile number

Review Source

SJ

Siji J.  
Sales Coordinator  
Chemicals  
Used the software for: 1-2 years

### "User Friendly CRM"

January 28, 2025

5.0

I am happy with the overall experience of customer data management.

Pros

User friendly for customer data management

Cons

Not able to add the sales or purchase invoice

Review Source

PR

PRITI R.  
EXECUTIVE  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "User-friendly and great customer support"

December 6, 2024

5.0

we are using Kylas software since last 1 year and its very easy to use for new users too.

Pros

user-friendly and excellent customer support:

Cons

The internal integration part is quite difficult for anyone with non-technical background. Also, dashboard editing could have some more easy

Review Source

VD

VIJAY D.  
wealth manager  
Accounting  
Used the software for: Less than 6 months

### "i have good sport for my wealth solion products"

February 19, 2025

5.0

sales sport Applica son data looker remainder

Pros

meeting call follow-up update and good sport

Cons

every time balk leads not show technical issue

Review Source

MS

Mrunmayee S.  
Business Development Executive  
Information Technology and Services  
Used the software for: 6-12 months

### "All over the experience on kylas is good "

February 7, 2025

5.0

Overall, my experience with Kylas Sales CRM has been good. I particularly appreciate the filtering options and the promptness of the application, which make it efficient and easy to use.

Pros

The Lead count count filter and the reports which give monthly insights of the business deals

Cons

Sometimes, Kylas experiences a lot of buffering.

Review Source

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