# Page 5 | Kylas Sales CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Kylas Sales CRM the right CRM solution for you? Explore 574 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/210630/Kylas/reviews --- Kylas Sales CRM 4.8 (574) [View alternatives](https://www.capterra.com/p/210630/Kylas/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of Kylas Sales CRM ## Showing most helpful reviews Showing 101-125 of 574 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use PR PRITI R. EXECUTIVE Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "User-friendly and great customer support" December 6, 2024 5.0 we are using Kylas software since last 1 year and its very easy to use for new users too. Pros user-friendly and excellent customer support: Cons The internal integration part is quite difficult for anyone with non-technical background. Also, dashboard editing could have some more easy Review Source MS Mrunmayee S. Business Development Executive Information Technology and Services Used the software for: 6-12 months ### "All over the experience on kylas is good " February 7, 2025 5.0 Overall, my experience with Kylas Sales CRM has been good. I particularly appreciate the filtering options and the promptness of the application, which make it efficient and easy to use. Pros The Lead count count filter and the reports which give monthly insights of the business deals Cons Sometimes, Kylas experiences a lot of buffering. Review Source DSS Davinder Singh S. AVP Financial Services Used the software for: 6-12 months ### "Awesome experience." December 4, 2024 5.0 Pros Customer support. Team dedication to resolves queries on real time basis. Cons As of now there is nothing to say. No such experience so far. Review Source CA Chinnappa A. Regional Head Banking Used the software for: 6-12 months ### "Kylas makes your life easy" February 12, 2025 5.0 Its accessibility. Very comfortable working with kylas Pros Its easily to access. Documents can be uploaded very easily. Very comfortable working with kylas Cons Nothing as such. It would be comfortable if we can download bulk data into excel format for a particular Region Review Source AK Ankit K. Asst. Manager Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Kylas Right for Your Business" February 13, 2025 5.0 It was an excellent experience with Kylas and it helped a lot too us. Pros The pipeline management system & is easy to use and has good functionalities & unlimited user feature Cons It helps me a lot to manage the lead data efficiently. Notifications help make the follow-up on time. Review Source PK PURNIMA K. Assistant Manager - IT Hospital & Health Care Used the software for: 6-12 months ### "Review after training" December 5, 2024 5.0 Overall experience wit Kylas is pretty good. Pros The thing that i like most about Kylas is the support from there side. They are super quick to respond to the tickets raised. Cons Few features can be added like dependable fields option. Review Source VD Vaibhav D. Partner Law Practice Used the software for: Less than 6 months ### "Excellent CRM" June 3, 2025 5.0 Pros Its methodology to input the data and extracting of reports is good. It is helping to track down the pipeline efficiently. Cons Nothing as such. It is good for use. It is helpful only. It can be seen that how it can be more easy to use. Review Source RK Ranjeet K. MANUFATRURING Building Materials Used the software for: 1-2 years ### "most power full " November 30, 2024 5.0 This is very useful for managing office single hand Pros Manage sales meeting and leads at deskboard Cons It is not like this. yes some time may be Review Source HP Hemangini P. Sr. Sales coordinator Automotive Used the software for: 6-12 months ### "Feedback for Kylas sales CRM" February 19, 2025 5.0 it is easy to use, customer centric, excellent for leads and deals management Pros easy access, good tool for storing customer information and notes Cons it should be customized as per user requirements Review Source AL Alberto L. CEO Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "Great CRM with most desired functionality for small and medium companies" February 10, 2025 5.0 i was quite surprise in how fast we were able to deploy it ... all done in less then one month Pros higly customizable and very user friendly Cons some sequence of working need some improvement like when converting a lead into a deal... I think this part need some revision Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Kylas Sales CRM pricing much more attractive and and flexibility of customization; important is all help and tutorial available over the Youtube Review Source VG Vrushali G. CH Education Management Used the software for: Less than 6 months ### "Amazing and user friendly app." February 10, 2025 5.0 Overall it very user friendly app. With the admission pipeline stage in the app, communication with the client is sorted accordingly. Pros Notes section is nice to comment in detail about the client Exotel call directly connects to clients phone number. Admission pipeline stage to keep us updated about the status of the client Cons When back button is pressed it directly goes to the main dashboard. Review Source AK Astha K. Associate Consultant Management Consulting Used the software for: Less than 6 months ### "Robust features and seamless integration" December 2, 2024 5.0 Intuitive interface, with a great interface and robust features. Has helped improve sales productivity and customer engagement. Pros Simple UI/UX, smooth and easy to use. Allows to efficiently manage the sales process. Cons The customization options have certain limitations. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Kylas Sales CRM The CRM has a user-friendly interface and has been easy for our team to adapt and start using right away. Competitive pricing and flexible plans made it an even more attractive option for our business. Review Source RR Rittin R. Senior sales manager Information Technology and Services Used the software for: Less than 6 months ### "Highly User Friendly " February 18, 2025 5.0 Very informative, liked working in the platform. Pros User friendly, covering minute details for the user Cons Main screen take some additional seconds to load , sometimes. Review Source iB ishaan B. wealth manager Financial Services Used the software for: Less than 6 months ### "personal review" March 4, 2025 5.0 i would really recommend everyone to use this Pros the interface was great and the was very user friendly Cons nothing to dislike about it. everything was good Review Source SP Shreyansh P. Marketing Manager Textiles Used the software for: 1-2 years ### "Best CRM software ever" October 18, 2024 5.0 Amazing experience, Easy use for Lead management, Lead segregation. Pros I like Pipeline stages, Multi-channel sales flow, Sales Reports as per customized, Lead Management Cons I haven't seen anything yet, once i faced any problem will definately suggest. Review Source TJ Tina J. Sale Manager Textiles Used the software for: 1-2 years ### "Intelligent Sales CRM " October 21, 2024 5.0 It was the best experience I have ever had. The software is easy to use and user-friendly, so there is no need for technical knowledge. Pros Sales Pipeline Stages, Multiple Platforms Integrations, Report Variations. Cons I haven't faced any problems yet, if any received I will discuss Review Source KD Krina D. Visa Counselor Education Management Used the software for: Less than 6 months ### "Happy to use Kylas CRM" December 5, 2024 5.0 Kylas CRM has been a reliable and efficient platform, making daily operations smoother despite minor drawbacks. It’s a solid choice for business growth. Pros Easy to navigate, Highly customizable, Great automation tools, Insightful reports Cons Needs more integration options, Slight delays with bulk data Review Source PK Piyush K. Senior sales executive Logistics and Supply Chain Used the software for: Less than 6 months ### "overall kylas experience is excellent." February 17, 2025 5.0 overall experience is good , I dont found any problem by using it Pros We are able to keep the track of the visits and store data for future references. Cons for me it is ok , i have found no complexities till now Review Source PP Pranav P. CRM Manager Education Management Used the software for: Less than 6 months ### "Kylas CRM Review" November 12, 2024 5.0 Pros User friendly interface and Technical support. Cons There is nothing to mention as a con so far. Review Source KK Komal K. Assistant Manager Furniture Used the software for: 1-2 years ### "Excellent Platform" September 28, 2024 5.0 Kylas is great. All our leads are now at one place. Its easy to manage our stores in PAN India and track all of them at one place. All the features are very easy to use. Pros It is very easy and convenient to use for everyone. Cons The limitation on number of records only. Review Source SP Supriya P. CRM executive Furniture Used the software for: 1-2 years ### "Time saver" September 28, 2024 5.0 Its a great time saver and user friendly platform Pros Its very easy to use with multiple choices Cons Work efficiency has increased due to task reminder and notifications Review Source JP Jagdish P. Asst. Sales Manager Furniture Used the software for: 1-2 years ### "Excellence in Customer service " September 29, 2024 5.0 Experience was good with timely updates. Pros Ease of working and Accessibility to data. Cons Report generation process should be simplified Review Source SS Shailesh S. Manager in sales E-Learning Used the software for: Less than 6 months ### "Lack of user interface" September 3, 2024 2.0 Overall experience was not good. Every counselor got frustrated due to lack of user interface. Pros Lead disposition took seconds. Just if we're using it over laptop it is a matter of second. Cons Glitched and glitch all the time. Sometimes not able to find the lead as well Alternatives considered [Cronberry](https://www.capterra.com/p/194779/Cronberry/) Reason for choosing Kylas Sales CRM During the first presentation by the employee of kylas it was looking okay okay but when used it was much uneasy. Switched from [Meritto](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/) Lack of user interface. Not able to handle properly. Review Source PB Payel B. Brand Stategist Airlines/Aviation Used the software for: Less than 6 months ### "Excellent Training Support" August 16, 2024 4.0 Pros Kylas offers impressive customization options, allowing you to tailor the platform to meet your specific business needs. The training provided is also top-notch, making it easy to understand and navigate the system effectively. Overall, it's a great tool for businesses looking for flexibility and ease of use. Cons One aspect I liked least about Kylas Sales CRM is the need to book slots for meetings to resolve every issue. This process can be time-consuming, and when handled via email, the communication can sometimes be unclear. Switched from [LeadSquared](https://www.capterra.com/p/130199/LeadSquared/) Pricing is too high that's why we switched from that product to here Review Source VR Verified Reviewer Deputy Manager Human Resources Used the software for: Less than 6 months ### "THUMBS UP TO KYLAS!!!" August 1, 2024 5.0 One of the best CRM software that I have come across in my entire career. Would recommend other to use it. Pros Easy of use and quick updating. easily linked with the outlook which helps us with all the follow ups Cons Nothing as of now, everything going well Review Source Similar Products Featured ## Related categories [CRM](https://www.capterra.com/customer-relationship-management-software/)[Lead Management](https://www.capterra.com/lead-management-software/)[Sales Tracking](https://www.capterra.com/sales-tracking-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.