# Page 5 | Kylas Sales CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Kylas Sales CRM the right CRM solution for you? Explore 573 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/210630/Kylas/reviews

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Kylas Sales CRM

4.8 (573)

[View alternatives](https://www.capterra.com/p/210630/Kylas/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 5 - Reviews of Kylas Sales CRM

## Showing most helpful reviews

Showing 101-125 of 573 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DB

Dhanshree B.  
Inside sales  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Kylas is a good platform to use for leads."

July 17, 2025

4.0

Pros

Helps me see things at one place. Limited options, and Phone and desktop versions are very different, Overall experience is good

Review Source

DSS

Davinder Singh S.  
AVP  
Financial Services  
Used the software for: 6-12 months

### "Awesome experience."

December 4, 2024

5.0

Pros

Customer support. Team dedication to resolves queries on real time basis.

Cons

As of now there is nothing to say. No such experience so far.

Review Source

AK

Ankit K.  
Asst. Manager  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Kylas Right for Your Business"

February 13, 2025

5.0

It was an excellent experience with Kylas and it helped a lot too us.

Pros

The pipeline management system & is easy to use and has good functionalities & unlimited user feature

Cons

It helps me a lot to manage the lead data efficiently. Notifications help make the follow-up on time.

Review Source

PK

PURNIMA K.  
Assistant Manager - IT  
Hospital & Health Care  
Used the software for: 6-12 months

### "Review after training"

December 5, 2024

5.0

Overall experience wit Kylas is pretty good.

Pros

The thing that i like most about Kylas is the support from there side. They are super quick to respond to the tickets raised.

Cons

Few features can be added like dependable fields option.

Review Source

RK

Ranjeet K.  
MANUFATRURING  
Building Materials  
Used the software for: 1-2 years

### "most power full "

November 30, 2024

5.0

This is very useful for managing office single hand

Pros

Manage sales meeting and leads at deskboard

Cons

It is not like this. yes some time may be

Review Source

AL

Alberto L.  
CEO  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "Great CRM with most desired functionality for small and medium companies"

February 10, 2025

5.0

i was quite surprise in how fast we were able to deploy it ... all done in less then one month

Pros

higly customizable and very user friendly

Cons

some sequence of working need some improvement like when converting a lead into a deal... I think this part need some revision

Alternatives considered

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Reason for choosing Kylas Sales CRM

pricing much more attractive and and flexibility of customization; important is all help and tutorial available over the Youtube

Review Source

SP

Shreyansh P.  
Marketing Manager  
Textiles  
Used the software for: 1-2 years

### "Best CRM software ever"

October 18, 2024

5.0

Amazing experience, Easy use for Lead management, Lead segregation.

Pros

I like Pipeline stages, Multi-channel sales flow, Sales Reports as per customized, Lead Management

Cons

I haven't seen anything yet, once i faced any problem will definately suggest.

Review Source

TJ

Tina J.  
Sale Manager  
Textiles  
Used the software for: 1-2 years

### "Intelligent Sales CRM "

October 21, 2024

5.0

It was the best experience I have ever had. The software is easy to use and user-friendly, so there is no need for technical knowledge.

Pros

Sales Pipeline Stages, Multiple Platforms Integrations, Report Variations.

Cons

I haven't faced any problems yet, if any received I will discuss

Review Source

VG

Vrushali G.  
CH  
Education Management  
Used the software for: Less than 6 months

### "Amazing and user friendly app."

February 10, 2025

5.0

Overall it very user friendly app. With the admission pipeline stage in the app, communication with the client is sorted accordingly.

Pros

Notes section is nice to comment in detail about the client Exotel call directly connects to clients phone number. Admission pipeline stage to keep us updated about the status of the client

Cons

When back button is pressed it directly goes to the main dashboard.

Review Source

CA

Chinnappa A.  
Regional Head  
Banking  
Used the software for: 6-12 months

### "Kylas makes your life easy"

February 12, 2025

5.0

Its accessibility. Very comfortable working with kylas

Pros

Its easily to access. Documents can be uploaded very easily. Very comfortable working with kylas

Cons

Nothing as such. It would be comfortable if we can download bulk data into excel format for a particular Region

Review Source

AK

Astha K.  
Associate Consultant  
Management Consulting  
Used the software for: Less than 6 months

### "Robust features and seamless integration"

December 2, 2024

5.0

Intuitive interface, with a great interface and robust features. Has helped improve sales productivity and customer engagement.

Pros

Simple UI/UX, smooth and easy to use. Allows to efficiently manage the sales process.

Cons

The customization options have certain limitations.

Alternatives considered

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Reason for choosing Kylas Sales CRM

The CRM has a user-friendly interface and has been easy for our team to adapt and start using right away. Competitive pricing and flexible plans made it an even more attractive option for our business.

Review Source

HP

Hemangini P.  
Sr. Sales coordinator  
Automotive  
Used the software for: 6-12 months

### "Feedback for Kylas sales CRM"

February 19, 2025

5.0

it is easy to use, customer centric, excellent for leads and deals management

Pros

easy access, good tool for storing customer information and notes

Cons

it should be customized as per user requirements

Review Source

VD

Vaibhav D.  
Partner  
Law Practice  
Used the software for: Less than 6 months

### "Excellent CRM"

June 3, 2025

5.0

Pros

Its methodology to input the data and extracting of reports is good. It is helping to track down the pipeline efficiently.

Cons

Nothing as such. It is good for use. It is helpful only. It can be seen that how it can be more easy to use.

Review Source

RR

Rittin R.  
Senior sales manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Highly User Friendly "

February 18, 2025

5.0

Very informative, liked working in the platform.

Pros

User friendly, covering minute details for the user

Cons

Main screen take some additional seconds to load , sometimes.

Review Source

KK

Komal K.  
Assistant Manager  
Furniture  
Used the software for: 1-2 years

### "Excellent Platform"

September 28, 2024

5.0

Kylas is great. All our leads are now at one place. Its easy to manage our stores in PAN India and track all of them at one place. All the features are very easy to use.

Pros

It is very easy and convenient to use for everyone.

Cons

The limitation on number of records only.

Review Source

KD

Krina D.  
Visa Counselor  
Education Management  
Used the software for: Less than 6 months

### "Happy to use Kylas CRM"

December 5, 2024

5.0

Kylas CRM has been a reliable and efficient platform, making daily operations smoother despite minor drawbacks. It’s a solid choice for business growth.

Pros

Easy to navigate, Highly customizable, Great automation tools, Insightful reports

Cons

Needs more integration options, Slight delays with bulk data

Review Source

iB

ishaan B.  
wealth manager  
Financial Services  
Used the software for: Less than 6 months

### "personal review"

March 4, 2025

5.0

i would really recommend everyone to use this

Pros

the interface was great and the was very user friendly

Cons

nothing to dislike about it. everything was good

Review Source

SP

Supriya P.  
CRM executive  
Furniture  
Used the software for: 1-2 years

### "Time saver"

September 28, 2024

5.0

Its a great time saver and user friendly platform

Pros

Its very easy to use with multiple choices

Cons

Work efficiency has increased due to task reminder and notifications

Review Source

PK

Piyush K.  
Senior sales executive  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "overall kylas experience is excellent."

February 17, 2025

5.0

overall experience is good , I dont found any problem by using it

Pros

We are able to keep the track of the visits and store data for future references.

Cons

for me it is ok , i have found no complexities till now

Review Source

PP

Pranav P.  
CRM Manager  
Education Management  
Used the software for: Less than 6 months

### "Kylas CRM Review"

November 12, 2024

5.0

Pros

User friendly interface and Technical support.

Cons

There is nothing to mention as a con so far.

Review Source

SS

Shailesh S.  
Manager in sales  
E-Learning  
Used the software for: Less than 6 months

### "Lack of user interface"

September 3, 2024

2.0

Overall experience was not good. Every counselor got frustrated due to lack of user interface.

Pros

Lead disposition took seconds. Just if we're using it over laptop it is a matter of second.

Cons

Glitched and glitch all the time. Sometimes not able to find the lead as well

Alternatives considered

[Cronberry](https://www.capterra.com/p/194779/Cronberry/)

Reason for choosing Kylas Sales CRM

During the first presentation by the employee of kylas it was looking okay okay but when used it was much uneasy.

Switched from

[Meritto](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/)

Lack of user interface. Not able to handle properly.

Review Source

JP

Jagdish P.  
Asst. Sales Manager  
Furniture  
Used the software for: 1-2 years

### "Excellence in Customer service "

September 29, 2024

5.0

Experience was good with timely updates.

Pros

Ease of working and Accessibility to data.

Cons

Report generation process should be simplified

Review Source

PB

Payel B.  
Brand Stategist  
Airlines/Aviation  
Used the software for: Less than 6 months

### "Excellent Training Support"

August 16, 2024

4.0

Pros

Kylas offers impressive customization options, allowing you to tailor the platform to meet your specific business needs. The training provided is also top-notch, making it easy to understand and navigate the system effectively. Overall, it's a great tool for businesses looking for flexibility and ease of use.

Cons

One aspect I liked least about Kylas Sales CRM is the need to book slots for meetings to resolve every issue. This process can be time-consuming, and when handled via email, the communication can sometimes be unclear.

Switched from

[LeadSquared](https://www.capterra.com/p/130199/LeadSquared/)

Pricing is too high that's why we switched from that product to here

Review Source

VR

Verified Reviewer  
Deputy Manager  
Human Resources  
Used the software for: Less than 6 months

### "THUMBS UP TO KYLAS!!!"

August 1, 2024

5.0

One of the best CRM software that I have come across in my entire career. Would recommend other to use it.

Pros

Easy of use and quick updating. easily linked with the outlook which helps us with all the follow ups

Cons

Nothing as of now, everything going well

Review Source

SC

Santanu C.  
SR BDM  
Airlines/Aviation  
Used the software for: Less than 6 months

### "Great experience "

August 1, 2024

5.0

Pros

Easy to use interface , with good support

Cons

1\. Filters ... 2. User friendly interface

Switched from

[LeadSquared](https://www.capterra.com/p/130199/LeadSquared/)

Looking for better alternative ..........

Review Source

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