# Page 7 | Kylas Sales CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is Kylas Sales CRM the right CRM solution for you? Explore 573 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/210630/Kylas/reviews

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Kylas Sales CRM

4.8 (573)

[View alternatives](https://www.capterra.com/p/210630/Kylas/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 7 - Reviews of Kylas Sales CRM

## Showing most helpful reviews

Showing 151-175 of 573 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

NR

Nagabhushana R.  
Business Development Executive  
Apparel & Fashion  
Used the software for: 1-2 years

### "Best CRM and Lead Management software"

April 18, 2024

5.0

Pros

The best part of the CRM is the easy intregration.

Cons

The worst part in CRM is the notification thing.

Review Source

Response from Kylas

May 7, 2024

Thank you for your valuable feedback, Nagabhushana! We are delighted to find that you consider Kylas the best CRM for lead management and integrations. You can check your notification settings in your browser. Also, we are bringing some new features and you will soon be updated about them.

NB

Nivesh B.  
Creative lead  
Design  
Used the software for: 6-12 months

### "Sizzlng review"

May 4, 2024

5.0

Brilliant, amazing service by kylas, staff is also amazing

Pros

Easy, reliable , fast It was easy to learn , setup was easy and management is brilliant

Cons

Nothing, its all good , people are amazing

Review Source

Response from Kylas

May 14, 2024

Thank you so much for sharing your valuable feedback with us, Nivesh! We are glad that you find Kylas easy to learn and set up. It's also great that you appreciate our customer support services. FYI, we are working on our feature set and will soon update you about the same.

SY

Sachin Y.  
Deputy Manager - Sales  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Sales Kylas CRM"

May 2, 2024

5.0

Value for money & user friendly CRM - good to go

Pros

unlimited users and custom dashboard & report

Cons

nothing as of now to report in the kylas crm

Review Source

Response from Kylas

May 7, 2024

Thanks a lot for sharing your valuable feedback with us, Sachin! We are excited to know that you appreciate Kylas's custom dashboards and reports. It's also great to know that you find Kylas value for money and user-friendly. FYI, we are working on some new features and will send you updates about the same.

DR

Datta R.  
General Manager  
Computer Networking  
Used the software for: 6-12 months

### "It is a great business product "

March 6, 2024

5.0

Pros

It helps to track total sales activity ,all customer details in one platform

Cons

All good, till now there nothing as cons

Review Source

Response from Kylas

May 22, 2024

Hey Datta, Thanks a lot for sharing your feedback with us! We are so happy to know that you find Kylas a great business product and that it helps you track your sales activities. Currently, we are working on our feature set and will soon send you updates about the same.

VB

Vishal B.  
Admin  
Accounting  
Used the software for: 1-2 years

### "Best CRM among the other players - efficient lead management"

April 11, 2024

5.0

It was a good experience using crm, it has improved our productivity and streamline the sales process as well

Pros

360 analysis of the data, highly customised report, integration flexibility

Cons

Slowness at sometimes and sometimes the system gets lagged but other than that no concerns

Switched from

[Cronberry](https://www.capterra.com/p/194779/Cronberry/)

Prcing and more features unlimited users options

Review Source

Response from Kylas

May 14, 2024

Hey Vishal, thanks a lot for sharing your wonderful feedback with us! It's great to know that you appreciate Kylas features such as lead management, customized reports, and a clear picture of data. We are also glad that you had a great experience using Kylas. Currently, we are working on our features and will soon send you updates about them.

AJ

Abraham J.  
Sales Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "My Expereince With Kylas Sales CRM"

February 18, 2024

5.0

Pros

With Kylas Sales CRM, lead capture and management is easy It offers an added advantage of being an amazing email marketing tool besides offering competitive CRM features.

Cons

Kylas Sales CRM meets all our set business needs. No complaints.

Review Source

Response from Kylas

June 7, 2024

Thank you so much for sharing your valuable feedback with us, Abraham! We are glad to know that Kylas is helping you with lead management and email marketing. We would also like to mention that we are currently working on our feature set, and you will soon be updated about the same.

CK

Chandan K.  
Admin  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Easy to use CRM "

May 6, 2024

5.0

Pros

Lead management easier to filter out data. Simple integration with multiple Application.

Cons

Sometime system is slow and not running properly.

Review Source

Response from Kylas

May 14, 2024

Thank you for sharing your amazing review with us, Chandan! It's great to know that you find Kylas easy to use and that you can easily filter out data with Kylas. Also, we are updating our feature set and we will soon send you updates about the new features.

mS

manish S.  
Director  
Business Supplies and Equipment  
Used the software for: Less than 6 months

### "A start in the right direction"

April 30, 2024

5.0

positive, will be able to streamline sales pipeline and have better turnaround time and sucess

Pros

Detailed sales pipeline process, very flexible for customization

Cons

Non so far, more use may get something.

Review Source

Response from Kylas

May 7, 2024

Hey Manish, thanks a lot for sharing your valuable feedback with us! It's great to know that you appreciate sales pipelines and customization options in Kylas. We would also like to mention that we are updating our feature set and will soon update you about the same.

tA

tanuj A.  
bde  
Information Technology and Services  
Used the software for: 1-2 years

### "its compabilty"

February 9, 2024

5.0

Pros

User-Friendly Interface ,Customization Options ,Affordability, Integration Capabilities, Customer Support, Mobile Accessibility

Cons

Limited Features, Scalability Challenges, Integration Limitations , Customer Support Issues

Review Source

Response from Kylas

June 7, 2024

Hello Tanuj, thank you so much for sharing your review with us! It's great to know that you thought of mentioning Kylas' features such as the user-friendly interface, customization options, and integration capabilities. FYI, we are currently revamping our feature set to improve your experience and will soon update you about the same.

AA

Ashish A.  
Business Development Executive  
Apparel & Fashion  
Used the software for: 1-2 years

### "Best CRM ever"

April 18, 2024

5.0

Pros

The best feature which is recently added is the Kanban view.

Cons

The notification is the worst thing it disturbs when we are doing some important thing.

Review Source

Response from Kylas

May 7, 2024

Thanks a lot for sharing your review with us, Ashish! We are thrilled to know that the Kanban view is your current favorite feature. As far as notifications are concerned, you must change them in your browser settings. Also, we are working on some new exciting features that will improve your user experience. We will share the updates with you in the coming time.

kG

krishna G.  
Associate  
Financial Services  
Used the software for: 1-2 years

### "The Simplest CRM in india"

April 17, 2024

5.0

Pros

Most affordable and simple CRM. The whole team helped to onboard. They have all integration that are needed. Very easy for the integrations. Have all customizations.

Cons

Nothing, Almost have all features and we are all happy with the setup. We are using from the long

Switched from

[Zoho Social](https://www.capterra.com/p/159351/Zoho-Social/)

Easiness, Integrations and Simple UI for the use

Review Source

Response from Kylas

May 7, 2024

Hey Krishna, thank you very much for sharing your valuable feedback with us! We are glad that you find Kylas affordable and easy to use and like the integrations and customization options it offers. Also, we are coming up with new features in the coming time and we will soon send you updates about it.

vP

vijay P.  
marketing  
Financial Services  
Used the software for: Less than 6 months

### "Vijay Herald"

March 6, 2024

5.0

Onboarding assistance and dashboard looks as per expectations.

Pros

Databs management, Reports for analytical purpose looks as expected

Cons

Have to yet come across, though duplicate leads reassignment can be worked upon

Review Source

Response from Kylas

May 22, 2024

Hi Vijay, Thank you so much for sharing your feedback with us! We are delighted to know that you appreciate Kylas features such as database management, reports, and analytics. Currently, we are revamping our feature set and will soon update you about the same.

IK

Inamuddin K.  
Director  
Wholesale  
Used the software for: 1-2 years

### "Excellent CRM for SME"

November 17, 2022

5.0

Our overall experience is good.

Pros

As a growing SME we were looking for an appropriate CRM for our organisation. Other options were too costly and implementation looked to be tedious. With Kylas CRM it was easy implementation and useful for us.

Cons

We desire more detailed Reports, for analysis.

Alternatives considered

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Reason for choosing Kylas Sales CRM

The most important point was pricing along with the necessary features of a CRM especially the integration with Indiamart, Justdial, Myoperator, Gmail.

Review Source

Response from Kylas

January 5, 2023

Thanks for your valuable feedback, Inamuddin! It's great to know that you are happy with our pricing structure and features. We are constantly working on improving our customer's experience and will update you soon regarding the new reporting features.

AB

Abdul B.  
Manager CRM Team  
Education Management  
Used the software for: Less than 6 months

### "Good Support- Kylas Sales CRM "

April 18, 2024

5.0

Overall experience is good . Nothing that soughs to complaint about. Works every well & userfriendly

Pros

Every things we require is in the software to handle customers and no limits for Users

Cons

Nothing as such quite fine so far ,completely fine.

Review Source

Response from Kylas

May 7, 2024

Hey Abdul, thank you so much for sharing your valuable feedback with us! We are so happy that you like our customer support services and that we allow you to onboard unlimited users. FYI, we are revamping our features and will soon update you about the same.

PH

Pavithra H.  
Business Development Exceutive  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Ease of using"

April 19, 2024

5.0

Pros

The good thing about CRM is it's really easy to use

Cons

The thing which i don't like about CRM is the notification thing

Review Source

Response from Kylas

May 7, 2024

Thanks a lot for sharing your valuable feedback with us, Pavithra! We are elated to find that you find Kylas easy to use. You can change your notifications settings in your browser. Also, we are updating our feature set and will soon update you about the same.

AR

Amit R.  
Marketing Manager  
Textiles  
Used the software for: Less than 6 months

### "A great CRM for running a business smoothly"

September 12, 2023

5.0

Pros

The lead capturing and allocation to different salesperson reduces our manual work. The integration with indiamart, Tradeindia, Google ads, meta Ads helps to directly capture the leads. The automation part helps us to engaging with our customers on a continuous basis without manual interference.

Cons

AI based conversation bots can be introduced for the conversation for new leads captured.

Review Source

Response from Kylas

September 28, 2023

Thank you so much for sharing your feedback with us, Amit! We're delighted to hear that our lead-capturing and assignment features have helped streamline your business operations. We'll surely consider your suggestion about AI-based conversation bots. Also, we are updating our feature set and will soon update you about the same.

AA

Arpit A.  
Manager Corporate Sales  
Computer Software  
Used the software for: Less than 6 months

### "Best Sales CRM experience"

April 26, 2023

5.0

Pros

I've been using Kylas Sales CRM for several months now, and I must say it's been a game-changer for our business. The platform's ease of use, customizable features, and powerful analytics capabilities have allowed us to streamline our sales processes and improve our overall business performance.What I love most about Kylas Sales CRM is its user-friendly interface and the ability to customize it to meet our specific needs. We've been able to automate many of our processes, which has freed up more time to focus on other important tasks. The mobile app is also a great feature, as it allows us to access the platform on the go.In terms of security and compliance, Kylas Sales CRM has never let us down. We've never had any issues with data breaches or compliance violations, and we feel confident that our data is always secure.Overall, I would highly recommend Kylas CRM to any business looking to improve their sales processes

Cons

According to me Kylas sales CRM can be more effective if it can manage sales expense as well

Review Source

Response from Kylas

June 1, 2023

Thank you very much for your review, Arpit! We really appreciate your input that you find Kylas easy to use and like its features like analytics and automation. We are also glad that you highly thought of mentioning our mobile app and data security. FYI, we are updating our features and planning to introduce the expense field to help users set and track their expenses. We will soon update you regarding the same.

DK

Divyanshu K.  
Engg Manager  
E-Learning  
Used the software for: Less than 6 months

### "Very Good CRM"

May 10, 2024

5.0

Pros

ver good crm with custom field, report, sales tracking, calling report all in one solution

Cons

some more feature need to be addon which will be helpful in future

Review Source

Response from Kylas

May 14, 2024

Hi Divyanshu, thanks a lot for sharing your valuable feedback with us! We're glad that you like our features such as custom fields, reports, and sales tracking. We would like to mention that we are working on our feature set and we will soon update you about the same.

NM

Nazia M.  
Inside Sales  
Information Technology and Services  
Used the software for: 6-12 months

### "Excellent Application, It is user friendly, very good support "

January 30, 2024

5.0

Amazing, we can use very easily without any difficulty and track the leads stages

Pros

We can track the missed call back leads by setting reminders and we easily track the sales closure each and every day where the leads stage is day by day. And obviously good customer support makes me to use very easily.

Cons

as of now, there is no cons, it is good

Alternatives considered

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)

Reason for choosing Kylas Sales CRM

It is very affordable( cost effective), user friendly to use, we can track and set the reminders to close the leads

Review Source

Response from Kylas

June 7, 2024

Hello Nazia, it's fantastic to know that features like tracking missed call-back leads and sales closure stages have been beneficial for you. Thank you for highlighting our user-friendly interface and excellent customer support. We are updating our features and will soon tell you about them.

rA

ritesh A.  
Co-owner  
Real Estate  
Used the software for: 1-2 years

### "Kylas is very effective crm with lot of features"

December 14, 2022

5.0

Over all experice is good, purpose is fully solved , as each and every lead is now under our control, and leads are getting distributed automatically and i am fully able to check of what activity is taking place to our leads,

Pros

Lead capture via diffrent sources of portals, Integration is very good in kylas, Pipelines to categories leads, Workflow is very effective for lead distributions, Automated emails & SMS to executives for notifications so that they respond on time, Notes making are very user friendly. all of them at such price is amazing , and best part is they have very prompt customer support & Regular upgrade. the CRM Which i purchased 1.5 years back , and what it is now is completely different, they have added lot of features which was not part of crm initially

Cons

This software does not allow direct emails from the crm , Few more things colour marks, lead ratings are yet to come

Reason for choosing Kylas Sales CRM

Only Crm which was offreing me workflow at such price, Secondly they commited me to integrate with all my lead source, which they really did, Seconly i wanted a very simple crm, which i think kylas is .

Switched from

[LeadSquared](https://www.capterra.com/p/130199/LeadSquared/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Lead squareyard support was not upto mark and it was expensive for me also, Hubspot is very expensive and people charge lot of money to custimise .

Review Source

Response from Kylas

February 15, 2023

Hi Ritesh, you made our day! Your feedback means a lot to us. We are glad that you highly thought of lead management, pipeline management, workflow automation, and customer service. We feel excited to tell you that you can now send direct emails from the CRM as we have recently introduced a bulk emailing feature. We are also ramping up our feature set and will update you shortly on when you can start using the same on Kylas!

PS

Priya S.  
Business Manager  
Management Consulting  
Used the software for: Less than 6 months

### "Kylas CRM has been a game changer for our sales team."

February 3, 2023

5.0

Overall, I am very impressed with the software and what it has to offer. Using the centralized system, we can manage customer data and interactions in one place, which is user-friendly and intuitive. Keeping track of my pipeline has been made easier with features for lead and opportunity management.Additionally, the reporting capabilities have helped me identify areas for improvement and gain valuable insights into my team's sales performance.Moreover, my team appreciates the customization options and integration options available, which allow us to tailor the software.Finally, I highly recommend Kylas CRM software to anyone looking for a comprehensive and efficient CRM solution.

Pros

The intuitive interface and customizable dashboards have made it easy for us to track and manage our leads and deals efficiently. Our operations have become more efficient and effective because we can import and export data seamlessly. Our business has experienced a significant improvement in the administrative process through the intuitive user interface. As a whole, we're extremely satisfied with Kylas CRM and highly recommend it to other companies.

Cons

We were facing issues with the pipeline stages. Despite this, we appreciate the efforts the team has made to improve the software in this area. We appreciate your dedication to continuously improving your product and providing the best experience for your users. Thank you for your hard work.

Reason for choosing Kylas Sales CRM

Our decision to choose Kylas CRM was based on several key factors. In addition to lead and opportunity management, contact management, sales forecasting, and reporting, the software offered comprehensive features that met our needs.Additionally, it was easy for our team to adopt and use the software on a daily basis thanks to its flexible interface and customization options. Our decision was further influenced by the level of integration with other business tools and systems, which helped streamline our workflows.Furthermore, we appreciated the level of customer support provided by the Kylas team.Finally, after carefully weighing all the options and thorough evaluation, Kylas CRM was the best choice for our business, and we look forward to continuing to utilize it.

Review Source

Response from Kylas

February 24, 2023

Hi Priya, thank you very much for telling us how you feel about using Kylas sales CRM. We are elated that you highly thought of the user interface and customizable dashboards. It's good to know that you really like lead management and opportunity management with Kylas. We are ramping up our feature set and will update you soon regarding the same.

PS

Priya S.  
General Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Kylas CRM has completely transformed our sales process."

February 17, 2023

5.0

Support from Kylas CRM has been great. We appreciate their knowledge, responsiveness, and willingness to go the extra mile.Overall, we're very happy with our decision to switch to Kylas CRM. It has improved our productivity, streamlined our sales process, and helped us grow. We highly recommend this platform to companies needing a top-of-the-line CRM.

Pros

Its user-friendly interface and powerful tools have helped our team track deals, manage leads, and close more sales. With the customization options, we can tailor the system to meet our specific needs, and real-time analytics provide valuable insights.

Cons

The CRM has many features, which took some time to understand. However, we frequently received help from the support team.

Alternatives considered

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)

Reason for choosing Kylas Sales CRM

Thanks to its flexible interface and customization options, our team easily adopted and used the software. The level of integration with other business systems and tools further influenced our choice.

Review Source

Response from Kylas

February 24, 2023

Hi Priya, you made our day! We are delighted that you find Kylas user-friendly and like features like lead management and easy customizations. We are ramping up our feature set for better business management and will update you soon regarding the same.

HW

Harshita W.  
HR Executive  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Kylas Review By a HR"

May 25, 2023

4.0

My overall experience is by far good with Kylas, Starting with the Kylas Support Team to Kylas CRM. The CRM has helped us set the PSS of our Work. Now I can see what my team is doing how is their Performance in a day and overall. So as an HR it has helped me in Performance Management. As a BDE Team lead it has helpedme in tracking my sales lead and what y team is doing with those leads.

Pros

The first and foremost reason to choose Kylas is that it was customizable. before Kylas I have seen more than 20 CRM, but nothing was able to solve our concerns but Kylas CRM was quite easy to use. Once you get to know how to use it makes a lot of tasks easy. Prior to kylas we were doing all the things manually, though we had a CRM, but it was not performing up to our expectations. By far kylas has helped streamline our process & work flow. Previously I use to generate all the reports either through excels or manually, but now is not the case.

Cons

There are a lot more features which we need. As of now we are managing we still be needing it in future as the team size will grow. The reports and dashboard frequently get disturbed, don't know how. I have to alter the reports on my dashboard every time a new employee has joined. Kylas team must resolve these concerns at the earliest. I can upload the documents but the thing is I have to download it to read it. There must be a option of View with downloading.

Alternatives considered

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)

Reason for choosing Kylas Sales CRM

Because it was customizable, cost effective and the Kylas representative (Makdoom & Siddhant, Anushree) were always there to solve our concern and they gave all the answer to our queries. What ever I ask for that this I want is to be done in the CRM, They made it possible or at least tried to raise the same to their product team.

Review Source

Response from Kylas

May 31, 2023

Hello Harshita, we are so glad that you shared your review with us! We are delighted that Kylas is helping you streamline your business processes easily. We greatly appreciate that highly thought of mentioning customizations, workflow and reports. Also, we are updating our feature set to improve your experience and will soon update you regarding the same.

AV

Aradhna V.  
PRE  
Telecommunications  
Used the software for: Less than 6 months

### "Review for KYLAS CRM Software"

May 24, 2023

5.0

Kylas CRM software is a robust and user-friendly solution for managing customer relationships. With its easy-to-use interface and powerful features, Kylas CRM can help streamline your business operations and improve communication with customers.

Pros

I recently had the pleasure of using KYLAS CRM software and I must say, it exceeded my expectations. The software is incredibly user-friendly and intuitive, making it easy to navigate and utilize all of its features.

Cons

The software also has a robust reporting system that allowed me to analyze my sales data and customer behavior, providing me with valuable insights into my business operations.

Review Source

Response from Kylas

June 1, 2023

Thank you very much for sharing your feedback with us, Aradhna! It means a lot to us to know that Kylas has exceeded your expectations and you find it user-friendly and intuitive. It's also great to know that you like our reporting system and that Kylas is helping you streamline your business operations and improve communication with customers. Also, we are revamping our feature set and will soon send you updates about the same.

AK

Anil K.  
LOGISTICS  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Writing a positive review for your CRM company"

November 7, 2023

5.0

"We have had an exceptional experience working with KYLAS CRM COMPANY to take our business online. Their team's expertise in implementing a wide range of features, even for our non-technical team, has been nothing short of amazing. Their commitment to excellence and attention to detail has transformed our online presence, making our journey smoother and more successful than we ever imagined. We wholeheartedly appreciate the incredible support and services provided by \[CRM Company Name\]. Thank you for being an invaluable partner in our business's growth!"

Pros

I like most about the KYLAS CRM is that Very Convenient Team and Service. Quick and best support for all kind of queries and help to setup our business

Cons

Everything is Great. there is no least point about KYLAS CRM

Alternatives considered

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Reason for choosing Kylas Sales CRM

Budget Friendly, price not per user, great support, Implementation process is great, we think every new customer must try for KYLAS CRM to grow sales and making operation simple and a lot of reasons we cannot explain in words

Switched from

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)

ZOHO CRM is More expensive and Not friendly to implement with non technical person and one to one support

Review Source

Response from Kylas

May 7, 2024

Hey Anil, your review made our day! Thank you so much for sharing your experience of using Kylas with us! We are so glad that you like Kylas team's support and find our software budget-friendly. It's also great to know that it simplifies your sales and marketing operations. We would like to mention that we are updating our feature set and will soon update you about the same.

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