# Page 7 | Kylas Sales CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is Kylas Sales CRM the right CRM solution for you? Explore 574 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/210630/Kylas/reviews --- Kylas Sales CRM 4.8 (574) [View alternatives](https://www.capterra.com/p/210630/Kylas/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 7 - Reviews of Kylas Sales CRM ## Showing most helpful reviews Showing 151-175 of 574 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BR Bhaskar R. Marketing Manager Marketing and Advertising Used the software for: 6-12 months ### "Kylas very convenient to use" February 17, 2023 5.0 Go to choose & Best option for lead management CRM Pros Kylas is easy to use, track lead status, available multiple integrations, User integrations are good and also available n number of product or services creation, Cons Some time facing the issue while software updates Alternatives considered [NeoDove](https://www.capterra.com/p/204000/NeoDove/) Reason for choosing Kylas Sales CRM UI lead management & Reports Review Source Response from Kylas February 24, 2023 Hi Bhaskar, you made our day! We are delighted that you highly thought of lead management and user integrations with Kylas. We are ramping up our feature set and will update you when you can start using the same. RS Raunak S. Sr. Property Consultant Real Estate Used the software for: 6-12 months ### "Mirus x Raunak" November 23, 2023 5.0 Excellent. At first we're not sure about the Feature, but now were using it as a tool for us. To have everything Automated and aligned. Pros its Speed, Its friendly Customization, Its easy to understand Cons Only a theme color, please provide a Dark mode as well Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Pricing and friend Customization which makes it much much easier to gain failth for the Product Review Source Response from Kylas June 10, 2024 Thank you for your feedback, Raunak! We're thrilled to hear that you find Kylas Sales CRM speedy, easily customizable, and user-friendly. We've noted your request for a dark mode and will consider it for future updates. Also, we are currently working on some other important features to improve your experience and will update you shortly. HP Hemant P. IT Manager Financial Services Used the software for: 6-12 months ### "Kylas Sales CRM" June 21, 2024 5.0 Pros Unlimited users, custom dashboard, social media integration Cons Nothing as of now that i can point toward Review Source Response from Kylas June 25, 2024 Hi Hemant, thanks a lot for sharing your wonderful review with us! We're thrilled to hear that you appreciate the unlimited users, custom dashboard, and social media integration. FYI, we are updating our features and will soon update you about the same. MD Manjiri D. Customer Success Executive Education Management Used the software for: 1-2 years ### "Amazing Experience " April 22, 2023 4.0 It was awesome Pros Deals is the most useful feature as per the role, easy to access on daily basis, can set up the tracking which is really useful to get the reminder , can not miss the upcoming calls and details from the same. Cons As of now did not find anything which is not useful or really want any change Review Source Response from Kylas June 1, 2023 Thank you so much for sharing your review with us, Manjiri! We're excited to hear that you had an awesome experience using our platform. It's great to know that the Deals feature has been especially useful for your role, providing easy access and the ability to set up reminders for upcoming calls and details. Currently, we are revamping our features and will soon update you regarding the same. vD varma D. BDE Apparel & Fashion Used the software for: 1-2 years ### "Best CRM" November 28, 2023 5.0 Pros Best CRM easy to use and cost effective. Cons Everthing is fine notification is something on which the app needs to work Review Source Response from Kylas June 10, 2024 Hey Varma, thanks a lot for your sharing your valuable review! We're delighted that you find Kylas CRM easy to use and cost-effective. You can change your notification settings in the browser. Also, we are working on some new features and you will soon be updated. RM Rama M. CEO Textiles Used the software for: 6-12 months ### "Kylas Usage" March 1, 2024 5.0 Kylas Sales CRM is a powerful tool designed to streamline sales processes and improve customer relationship management. Users often appreciate its intuitive interface and robust features, such as lead management, pipeline tracking, and analytics. Its customization options allow businesses to tailor the CRM to their specific needs, enhancing efficiency and productivity. However, like any software, the experience can vary depending on individual preferences and requirements. Some users might find certain features lacking or encounter difficulties in implementation. It's essential to thoroughly evaluate Kylas Sales CRM to ensure it aligns with your business goals and workflows before committing to it fully. Pros The user friendly console and the appearence Cons lead pipeline need to be improved its difficult Reason for choosing Kylas Sales CRM Because the indian made product thats why i choose Review Source Response from Kylas June 7, 2024 Hi Rama, thanks a lot for sharing your experience of using Kylas with us! We are glad to know that you find Kylas is helping you improve your customer relationship management. It's also great to know that you mentioned our features such as lead management, pipeline tracking, and analytics. FYI, we are working on improving our features, including the lead pipeline, and will soon update you about the same. RM Rekha M. BDE Apparel & Fashion Used the software for: 1-2 years ### "GooD CRM, Easy to use" December 6, 2023 5.0 Pros The best part in the CRM is lead managment is too easy. Cons We cannot open the lead once we have marked order done and converted. Review Source Response from Kylas June 7, 2024 Thank you for your positive feedback, Rekha! We're thrilled to hear that you find Kylas CRM easy to use, especially for lead management. You can attach a new pipeline or move it to the desired stage indicating the Open status. Also, a lead can be converted into an order more than once and as many times as you wish. Also, we are working on our features and will soon update you about them. TM Tejaswi M. Business Development Manager Information Technology and Services Used the software for: Less than 6 months ### "Efficient Sales CRM" September 29, 2023 4.0 A proper seamless sales management system can set up with Kylas Pros Deal management in Kylas is good and contacts can be attached there. Dashboard is very useful for performance evaluations and for generating all kinds of sales reports. Cons Overall the CRM is good, but there will be few glitches at times and options doesn't work at the moment again after reaching out to the support it will work fine. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) Reason for choosing Kylas Sales CRM We have chose Kylas over those products is we are aware of Zoho before and we felt few operations specific to sales are not present in it and Zendesk is good but it is very expensive. Review Source Response from Kylas October 12, 2023 Hi Tejaswi, thanks a lot for sharing your valuable review with us! We're pleased to hear that you find our deal management effective and appreciate the ability to attach contacts. We're actively working to address your issues and improve our features. We will let you know when our new features are ready. Alisha B. Social Media Associate Financial Services Used the software for: 1-2 years ### "Kylas Review" May 25, 2023 5.0 Over its great to use Kylas as you can assign leads systematically to sales team and get its timely review Pros Kylas has many options of filter and sorting to find the data that I need Cons It is difficult to delete leads sometimes Review Source Response from Kylas May 29, 2023 Thank you for sharing your valuable feedback with us, Alisha! We are glad that you like lead management and the filters we offer for easy data management. We are updating our feature set so that you don't face any glitches again and we will send you updates regarding the same soon. VB Vishal B. Admin Accounting Used the software for: 1-2 years ### "Best CRM among the other players - efficient lead management" April 11, 2024 5.0 It was a good experience using crm, it has improved our productivity and streamline the sales process as well Pros 360 analysis of the data, highly customised report, integration flexibility Cons Slowness at sometimes and sometimes the system gets lagged but other than that no concerns Switched from [Cronberry](https://www.capterra.com/p/194779/Cronberry/) Prcing and more features unlimited users options Review Source Response from Kylas May 14, 2024 Hey Vishal, thanks a lot for sharing your wonderful feedback with us! It's great to know that you appreciate Kylas features such as lead management, customized reports, and a clear picture of data. We are also glad that you had a great experience using Kylas. Currently, we are working on our features and will soon send you updates about them. GS Gagana S. Manager - Special Projects Consumer Services Used the software for: 6-12 months ### "Testimonial for Kylas" July 5, 2023 5.0 When we have 1000 tasks in our mind, it is very difficult to remember each one of them. Kylas has made our life easier through the expanded features and tools which are available. Pros Kylas Sales CRM is one of the most unique Client Relationship Management module we have worked through, it has made things for us on the day to day basis. Cons Some of the fields can be more feasible than it appears now. Auto-pop of the fields can be enabled. Review Source Response from Kylas October 10, 2023 Hello Gagana, thank you for telling us about your experience of using Kylas! We're delighted to have had such a positive impact on your day-to-day operations. It's heartening to hear that our expanded features and tools have made your life easier in managing tasks and clients. We would like to tell you that we are updating our features and we will soon send you updates about the same. HG Hemashree G. Business Development Executive Apparel & Fashion Used the software for: 1-2 years ### "Best CRM to Use" December 5, 2023 5.0 Pros The lead automation is the best thing KYLAS. Primary we do manually but now all things were directly coming to CRM. Cons The on going notification is the worst thing which I feel. Review Source Response from Kylas June 10, 2024 Thank you for your valuable review, Hemashree! We're delighted that you love our lead automation feature. You can change your browser settings to avoid unwanted notifications. Also, we are currently revamping our feature set and will soon send you updates about it. NC Neelima C. Executive Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Kylas CRM - Innomet" September 1, 2023 5.0 Very great and supportive, they also arranged offline training on request Pros Th Sales tracking and Pipeline management features are best and very useful in understanding ageing Cons Slowness and lag sometimes, other than that no issues faced till date Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Reason for choosing Kylas Sales CRM User unlimited option, Easy UI Review Source Response from Kylas September 28, 2023 Thanks a lot for your valuable review, Neelima! We're pleased to hear that you find our Sales tracking and Pipeline management features to be valuable for your business requirements. We actively working to enhance our system's performance and will soon send you updates about our new features. TW Tejas W. Asst. Manager (Digital marketing) Consumer Electronics Used the software for: 6-12 months ### "Good CRM with amazing feature at best price" September 26, 2023 5.0 Pros Lead + Deal management, Integrations, and APIs, Easy to customize Cons UI/ UX could be better for sales and non technical team members like HubSpot Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Because Kylas was better at 15K price Review Source Response from Kylas October 12, 2023 Hey Tejas, thanks for your review about Kylas! We're elated that you find our CRM to be good with amazing features at a competitive price. We would like to mention that we are working on our CRM including the UI/UX and will soon update you about the same. VK Viraj K. Marketing Head Real Estate Used the software for: Less than 6 months ### "Best Budget CRM for every industry " May 25, 2023 5.0 Affordable pricing - Quick support - Unlimited users Pros Reports and customization is very impressive Cons Lead Capacity in 100000 which is quit difficult to maintain Alternatives considered [Sell.Do](https://www.capterra.com/p/151826/Sell-Do/)[Totality](https://www.capterra.com/p/65090/Totality/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[Runo Call Management CRM](https://www.capterra.com/p/214472/Call-Management-CRM/) Reason for choosing Kylas Sales CRM Affordable pricing & Unlimited Users Review Source Response from Kylas May 29, 2023 Thank you for sharing your valuable feedback with us, Viraj! It's great to know that Kylas fits rightly into your budget and that you like our features for customizations and reports. FYI, additional records are available on our add-ons and you can easily purchase them. Also, we are updating our feature set and will soon share updates with you. GA Gopinath A. Business Development Telecommunications Used the software for: Less than 6 months ### "Unleashing Business Potential using Kylas CRM" December 6, 2023 5.0 In conclusion, Kylas Sales CRM user-friendly interface, customization options, automation capabilities and excellent customer support make it a top choice for any business looking to elevate its customer relationship management game. I wholeheartedly recommend Kylas CRM to anyone seeking a reliable, efficient, and feature-rich CRM solution. Pros The best part is Automating routine tasks such as email campaigns, lead scoring, and follow-ups has not only increased our team's productivity but has also improved our overall customer engagement. The analytics and reporting tools further empower us to make data-driven decisions, allowing us to optimize our strategies for better results. During the onboarding process, Tech Genius in Action: A Grateful Nod to \[\[sensitive content hidden\]\] in Kylas CRM Journey" Cons While purchasing license for sales department, need minimal access or usage in Kylas Marketplace also. Alternatives considered [LeadSquared](https://www.capterra.com/p/130199/LeadSquared/) Review Source Response from Kylas June 7, 2024 Hi Gopinath, thank you for your wonderful review! We're thrilled to hear how Kylas CRM has boosted your team's productivity and customer engagement. Your feedback on the need for minimal access in Kylas Marketplace during license purchases is valuable. We are currently working on updating our feature set to improve your experience and will soon update you about the same. GP Gajanan P. Team Leader Financial Services Used the software for: 2+ years ### "Lead management kylas" June 3, 2023 5.0 Pros This website offers budget friendly plans and has multiple good features which makes this as a great CRM Cons Application gets down once in two weeks for sometime Review Source Response from Kylas June 9, 2023 Hi Gajanan, thanks a lot for sharing your valuable feedback with us! We are glad that Kylas CRM fits your budget and that you like its features like lead management. We apologize for any inconvenience caused by rare instances of downtime during development. We constantly strive to improve our software and ensure a seamless user experience and we will soon update you about new features. HP Himanshi P. Marketing and Sales Construction Used the software for: Less than 6 months ### "Kylas CRM review " October 19, 2023 5.0 Pros Linkage between Leads, Deals, Company, Contacts, meetings and tasks Cons Company is the last module to get software updates Alternatives considered [LeadSquared](https://www.capterra.com/p/130199/LeadSquared/) Reason for choosing Kylas Sales CRM Cheap compared to other CRMs and provides multiple features for the price point Review Source Response from Kylas December 8, 2023 Hi Himanshi, thanks a lot for sharing your valuable review with us! We are so happy that you appreciate the linkage between Leads, Deals, Companies, Contacts, meetings, and tasks in Kylas CRM. Currently, we are working on improving our feature set and you will be updated shortly about the same. SK Satendra K. BDE Apparel & Fashion Used the software for: 1-2 years ### "Best CRM to use" December 6, 2023 5.0 Pros Overall all the features are good and liked the interface as well Cons Notification issue is a big issue work got stopped if notification starts Review Source Response from Kylas June 7, 2024 Hello Satendra, Thank you for your positive review! We're thrilled to hear that you find Kylas CRM to be the best option for your needs, and we're glad you appreciate its features and interface. You can change your notification settings in the browser. Also, we are working on some new features and will update you shortly. HA Haidar A. Manager Health, Wellness and Fitness Used the software for: I used a free trial ### "Wonderful supporting" November 17, 2023 5.0 If you buy any product or service, if the supporting team is right then you do not understand the problems. Thank you Kylas team specialy \[sensitive content hidden\] Pros I liked the best dashboard of kylas CRM Cons I don't want to write anything special right now, what we have done so far is better and after giving some time, maybe I will like it better. Reason for choosing Kylas Sales CRM Because I liked its features and we got a good deal Review Source Response from Kylas June 10, 2024 Thank you for your review, Haidar! We're thrilled you appreciate our CRM dashboard and find our support team wonderful. We're glad to have met your expectations so far. We're committed to continuously improving our product and service and will soon update you about the new features that we are currently working on. DM Danish M. BDE Apparel & Fashion Used the software for: 1-2 years ### "Best CRM to use " December 6, 2023 5.0 Pros The best part is pipeline stages and customized dashboard as well. Cons The worst part is the ongoing notification it irritates the most. Review Source Response from Kylas June 7, 2024 Hey Danish, thank you for your feedback! We're glad to hear you appreciate the pipeline stages and customized dashboard in Kylas CRM. You can change your notification settings in the browser. Also, we are working on some new features and will update you soon. aG arvind G. Director Sales Education Management Used the software for: 6-12 months ### "A CRM which will give you peace of mind and Pocket friendly too. " December 9, 2022 5.0 Happy user. currently i am handling remote team through Kylas. it has helped me to track all sales team and performance. Pros Everything is super easy to setup. Most of the automation can be done through API. Call Tracking FeatureWhats app AutomationMultiple source lead connectivity.connectivity with Razaypay for online paymentPerfect for Business for remote team with online sales.Connect everything to one app. and run your business on go. Cons Nothing as of now. Might be adding post sales services also help.Adding sales target vs achievement will help as sales leader. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[SugarCRM](https://www.capterra.com/p/231638/SugarCRM/)[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) Reason for choosing Kylas Sales CRM customer support is always available. Switched from [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) Ease of use and Customer Support Review Source Response from Kylas January 5, 2023 Thank you for your feedback, Arvind! We really appreciate that you are enjoying automation and an easy setup with Kylas. It's also good to know that you are able to track your team's performance. We will update you soon about our new features. GS Gurukeerat S. PRE Telecommunications Used the software for: Less than 6 months ### "best Kylas CRM and user Friendly" May 24, 2023 5.0 The software also has a robust reporting system that allowed me to analyze my sales data and customer behavior, providing me with valuable insights into my business operations. Pros Kylas CRM also provides detailed analytics and reporting, giving you insight into your business performance and areas for improvement. The software's automation capabilities help to reduce manual tasks, freeing up time for more important business activities. Cons One of the standout features of KYLAS CRM software is its ability to centralize all of my customer data in one place. This made it extremely convenient for me to access and manage my customer interactions, as well as track progress and sales. Review Source Response from Kylas June 1, 2023 Hey Gurukeerat, you made our day with your kind words! Thanks a lot for your feedback! We are so glad that you like our features like reporting and analytics and automation that help you improve your business performance. It's also great to know that Kylas is helping you keep your data organized in one single place. Also, we are improving our features and will soon update you regarding the same. KC Komal C. BDE Apparel & Fashion Used the software for: 1-2 years ### "Good Product easy to use" December 6, 2023 5.0 Pros Everything in the CRM is perfect, No need for more customizing. Cons As I have mentioned above everything is perfect. Review Source Response from Kylas June 7, 2024 Thanks for your wonderful feedback, Komal! We're delighted to hear that you find Kylas CRM easy to use and well-equipped with all the necessary features! Currently, we are updating our features and will soon update you about the same. RY Ritesh Y. Sales Excutive Insurance Used the software for: 6-12 months ### "User friendly CRM " October 5, 2023 5.0 Pros One of the standout features of KYLAS is its user-friendly interface. Navigating through the system is intuitive, making it easy for both beginners and experienced users to access the tools they need. The clean layout and well-organized menus contribute to a seamless user experience, ensuring that your team can focus on tasks rather than struggling with the software. Cons For users unfamiliar with CRM systems, the initial learning curve might be steep. Despite its user-friendly interface, mastering all the features and customization options could take time, which might impact immediate productivity. Review Source Response from Kylas October 12, 2023 Hey Ritesh, we are so happy that you shared your valuable feedback with us! We're glad that you find our user-friendly interface to be a standout feature, making navigation and access to tools intuitive for users of all levels. We understand your point about a potential learning curve and will consider it. FYI, we are updating our feature set and you will soon get updates about the same. Similar Products Featured ## Related categories [CRM](https://www.capterra.com/customer-relationship-management-software/)[Lead Management](https://www.capterra.com/lead-management-software/)[Sales Tracking](https://www.capterra.com/sales-tracking-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.