# Quadient Impress Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Quadient Impress Software - reviews, pricing plans, popular comparisons to other Document Management products and more. Source: https://www.capterra.com/p/210679/Quadient-Impress --- # Quadient Impress Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Quadient Impress ## What is Quadient Impress? Quadient Impress is a user-friendly, cloud-based intelligent multi-channel document automation and delivery software solution. It automates your entire customer communication workflow and enables you to simplify the preparation and distribution of business communications. Quadient Impress gives you the flexibility to prepare, send and track all documents, whether ad hoc or batch, via any combination of channels (print or digital) depending on your customers' preferences, all at your own pace. ## What is Quadient Impress used for? [Direct Mail Automation](https://www.capterra.com/direct-mail-automation-software/)[Document Management](https://www.capterra.com/document-management-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/) Top alternative Featured Overall rating Based on 12 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $9.99 Usage Based, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Quadient Impress?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.quadient.com&name=Quadient Impress) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Quadient Impress 4.4 (12) VS. [4.2 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting Price $9.99 Usage Based, Per Month Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (12) Ease Of Use 4.0 (28,846) Value For Money 4.1 (11) Value For Money 4.2 (20,434) Customer Service 4.3 (12) Customer Service 4.0 (18,469) ## Quadient Impress alternatives [4.7 (9,342)](https://www.capterra.com/p/121506/Docusign/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (4,199)](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/reviews/) Starting price $19.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (5,189)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [Google Docs](https://www.capterra.com/p/160756/Google-Docs/) [4.7 (28,923)](https://www.capterra.com/p/160756/Google-Docs/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/160756/Google-Docs/) [View all alternatives](https://www.capterra.com/p/210679/Quadient-Impress/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Contact Database 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. Credit Card Processing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Accept and process credit card transactions Customizable Invoices 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Invoices that can be tailored according to company's branding, payment terms and personalized information Customizable Reports 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Alter the layout and content of reports Payment Processing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Reporting/Analytics 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Quadient Impress 56 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes A record of all activities within the system, including user access, changes made, etc. Send messages, notifications, or documents to an entire customer base at the same time Evaluate the accuracy of address matching software Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Centralized database of stakeholders and their contact information such as names, address, phone number etc. Accept and process credit card transactions A collection of customer information such as contact details, demographics, previous interactions, etc. Add customized logos and colors to align with company branding Invoices that can be tailored according to company's branding, payment terms and personalized information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Automated or logic-based workflows that assist in the creation of electronic documents Scan, move or upload electronic files within the software's repository Assign categories, labels, tags, or attributes to documents for organization, search and storage Custom forms to streamline repetitious aspects of a document Store, manage, and track all electronic documents in a centralized location Review and analyze existing information across documents Store and organize documents in a centralized system Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file Assemble applications and processes by dragging over and arranging pre-built components Convert files to a different format Store, manage and track all forms in a centralized location For sorting and tracking mails and letters Allow the audience to interact or engage with the content Manage and track all job information and associated tasks Premade examples of mailings, such as cards, brochures, etc. Outsource mailing services to a third party Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage and handle various international currencies Manage and support multiple languages Generate personalized communications upon request to meet customer needs Sorting mails, letters & packages in compliance with PAVE program Accept, record, and reconcile financial transactions Adjust communications based on previous interactions or personal preferences Helps control, track and monitor printing processes Outsource printing services to a third party Active reporting of data and metrics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Send messages via SMS Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.3 (12) 4.3 Based on 12 reviews ## Pricing Value for money 4.1 (11) Basic $9.99 Usage Based,Per Month Value for money 4.1 (11) 4.1 Based on 11 reviews ## Integrations [ Docusign](https://www.capterra.com/p/121506/Docusign/)[ DocuWare](https://www.capterra.com/p/220466/DocuWare/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (12) 4.3 Based on 12 reviews ## User reviews Overall rating 4.4 Based on 12 reviews Filter by rating 5(7) 4(4) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent JB Jacob B. IT Specialist Health, Wellness and Fitness ### "Quadient Impress: Very specialized, impressive, and helpful service" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 2, 2025 Customer Service has been incredible, getting the system setup initially and fixing any issues we've encountered in a timely manner. Since it was setup, it has been mostly set-and-forget. It just works. Pros Its ability to merge multiple PDFs into a single large PDF of an impressively small size, the barcoding that can be done for USPS presort bulk mail, and the automatic generation of cover pages. Cons The user interface is much too complex for our mailroom staff. They often disable production unknowingly. Is has improved slightly recently, but I would love to have a much simpler interface for our mailroom staff to use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Mike M. Credit Department Manager Wholesale ### "Credit Depramtment Manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 26, 2023 Pros Easy to use and helps streamline month-end closings. Integration with our existing business smoothly. Cons Our company had multiple issues with the envelope inserter. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AT Alexandria T. Foreclosure Coordinator Legal Services ### "Document Generation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 5, 2023 Pros The ease of how to operate the software to assist in our firm's mailing schedule. Cons At this time, the is no down sides to this software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SM Sandy M. Paralegal Manager/Manager of Legal Services Law Practice ### "Quadient streamlined our needs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 5, 2023 We have been able to save costs on supplies, reduced our copier demand, and postage meter needs. Support staff was able to be reduced by more than half saving on costs and benefits Pros Before Quadient, our mass mailings were done in-house and took several individuals to complete the process. We now do not have to worry about machine breakdowns, manpower, and security. Cons A better billing invoice would be nice which could breakdown each mailout with the total itemized for each Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AF Ashley F. Project Administrator Assistant Construction ### "Great Product and Service!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 14, 2023 Pros Quadient is a great service! All of the tools, like customizable invoices/reports have bene very useful in our company. With a change of people it is easy to keep organized! Cons Quadient is a great service and worth the money; However, the price is expensive compared to other companies. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CM Cameron M. Manager, CEO Office Marketing and Advertising ### "If you have Impress Automate, you have no accounting burden and you can breathe a sigh of relief!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 2, 2021 Almost all the essential things you need for your accounting transactions are in one platform.. And the convenience of having easy access to it is priceless. Pros This software makes my daily accounting work very easy. I love the ability to manage our invoices in use while controlling the expenses of our business. Good solution for billing and maintenance of basic accounts. I also liked that it has good mobile compatibility which helps get things done quickly and easily. Impress Automate handles every aspect of my company's finances. This product makes it easy for you to create estimates and invoices, capture invoices and expenses, and monitor business health. The multi-user feature allows the business to track expenses and movement of funds between departments and business teams. I use this product to get rid of my accounting burden and it does not let me down, it is a solution for me. Cons I did not encounter any aspect that I did not like, I am very satisfied with the service I received. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TW Troy W. Software Engineer Hospital & Health Care ### "Useful but at Times Frustrating" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 May 7, 2021 Overall my experience is ok as it does a lot of processing, both in terms of what's done (information taken off cover pages, barcodes added for stuffing), and how many files it processes. Pros This is useful for file/document processing, including adding and removing content on pages, but also combining files as well. Cons Older versions used to have a 'Quality Tool' in which you could give an input file and see how it's processed and why, but it seems to have been removed from the latest version of Impress Automate (v1.2). Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JP Jessica P. Owner Marketing and Advertising ### "Very “impress”ed " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 21, 2020 Great overall Pros I really like the way that this program operates in general. Really gets done everything I need very easily. It’s very simple to understand how to change the documents around if necessary. I also love how undeliverable addresses are removed and it saves my company money on postage and supplies. Cons How long it took to get it going and also the battle I had to fight in order to get training on how to use it, but now since we are over that hill everything is fine so far Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RD Rosie D. Accounting Manager Wholesale ### "Has potential" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 2/10 December 16, 2020 Like I mentioned above, I still have not been able to use the service that I'm being billed for monthly. I have had to run the contracted service along with machine rentals because I still have to do it myself in office. I believe the service has potential I just haven't experienced it yet. Pros The ability to queue up large number of prints and be able to track it. Cons I have had the service for over 2 months now and we have not been able to get help to setup our normal statements run that we send out monthly to our customers. It appears the setup and membership team were motivated to have us sign up however the after service has been poor. Reasons for choosing Quadient Impress We were already working with the company renting machines. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 6, 2021 Rosie, we're so sorry you've encountered issues with your monthly statement setup. We want to make this right for you. Tracy, our Customer Success Manager, will reach out to you right away. - The Quadient Team MW Marsha W. Chief Financial Officer Farming ### "The set up process is grueling. Only start this project when you have a lot of time to commit to it." 4.0 Overall Rating 4.0 4.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 December 16, 2020 So far, all of our questions have been addressed. I think we are over the hump and things will improve from here on out. The staff is very knowledgeable and professional. Pros I like they automation so we have less people involved in multiple page mailings. I like that the mailing addresses are verified prior to mailing and that we can save money on the bulk mailing rates. Cons It is COMPLICATED. The person in our office in charge of setting it up had used it before so thankfully had a good idea of how everything was supposed to work. We still experienced hiccups along the way. If I had been trying to do this myself, I honestly wonder if the project would have been completed. Reasons for choosing Quadient Impress My employee had prior experience with this product . Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/210679/Quadient-Impress/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)