# ClearTouch Operator Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ClearTouch Operator Software - reviews, pricing plans, popular comparisons to other Auto Dialer products and more. Source: https://www.capterra.com/p/210685/Cloud-Contact-Center --- # ClearTouch Operator Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 23, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ClearTouch Operator ## What is ClearTouch Operator? ClearTouch's auto-dialer system streamlines outbound calling by automatically dialing numbers from a preloaded list. Its smart filtering ensures that only answered calls are routed to live agents, while unanswered calls, voicemails, and busy tones are skipped. By connecting agents only to live calls, it reduces idle time, boosts productivity, and expands lead reach. Fully integrated with CRMs and list management, ClearTouch’s auto-dialer not only automates sales and marketing outreach but also tracks call outcomes and follow-ups, enabling higher engagement, improved conversions, and enhanced contact center efficiency. ## What is ClearTouch Operator used for? [IVR](https://www.capterra.com/ivr-software/)[Auto Dialer](https://www.capterra.com/auto-dialer-software/)[Predictive Dialer](https://www.capterra.com/predictive-dialer-software/) Top alternative Featured Overall rating Based on 36 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ClearTouch Operator?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.cleartouch.in/&name=ClearTouch Operator) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ClearTouch Operator 4.6 (36) VS. [4.2 (984)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting Price Contact vendor Starting Price $61 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (36) Ease Of Use 4.0 (952) Value For Money 4.5 (36) Value For Money 4.2 (775) Customer Service 4.8 (36) Customer Service 4.0 (747) ## ClearTouch Operator alternatives [4.2 (458)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting price $40.00 Per User, Per Month [4.1 (223)](https://www.capterra.com/p/157853/JustCall/reviews/) Starting price $29.00 Per User, Per Month [4.4 (268)](https://www.capterra.com/p/182004/CloudTalk/reviews/) Starting price $19.00 Per User, Per Month Highest Rated [4.7 (859)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting price $29.00 Per User, Per Month ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Call Recording 4.6 (29) 58.62% of 29 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes Call Routing 4.4 (29) 48.28% of 29 reviewers that rated this feature as important or highly important Sends voice calls to a specific queue based on predetermined criteria Call Center Management 4.6 (27) 48.15% of 27 reviewers that rated this feature as important or highly important Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. IVR 4.5 (25) 36.00% of 25 reviewers that rated this feature as important or highly important Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Chat/Messaging 4.3 (21) 33.33% of 21 reviewers that rated this feature as important or highly important Communicate using direct chat or messages within the system Audio/Video Conferencing 4.2 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Audio/Video Conferencing ClearTouch Operator 19 features Application programming interface that allows for integration with other systems/databases Audio/Video Conferencing System that automatically dials calls Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Record the audio of phone conversations for quality assurance purposes Sends voice calls to a specific queue based on predetermined criteria Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Shortcuts for inputting frequently used messages Communicate using direct chat or messages within the system Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Access previous interactions or concerns to maintain customer relationships Assembly of graphs and charts for visualizing and tracking statistics/metrics Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Manage contacts across multiple mailing lists Ability to chat online in real time Observe and track the demand, usage, progress or quality of a system, product, or user Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) System calls multiple numbers at once and connects the agent to the first number that answers A set of processes to optimize the productivity of its employees Get Advice We can help you find the software with the features you need. Features 4.5 (36) 4.5 Based on 36 reviews ## Pricing Value for money 4.5 (36) ### Starting price Contact vendor for pricing Free trial available Value for money 4.5 (36) 4.5 Based on 36 reviews ## Integrations [ Freshdesk](https://www.capterra.com/p/124981/Freshdesk/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (36) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (36) 4.8 Based on 36 reviews ## User reviews Overall rating 4.6 Based on 36 reviews Filter by rating 5(21) 4(15) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SG Selva ganesh c. management trainee Financial Services ### "Review of cleartouch cloud contract contact center platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 10, 2023 Pros 24/7 customer support with multilingual capabilities, it is the only one platform with no long term contract,seamless integration with CRM and other systems. reporting and analysis is best when compared to other. ease of use is very high. Cons Get regular feedback from customer to improve the service. Numerous spam calls are made to the number, and it is difficult to take callbacks. Quick call-missed alerts via SMS or email can assist representatives reach customers. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AJ Aravinthbabu J. Sr. Data Analyst Financial Services ### "Feedback - Cleartouch Cloud (a) TCN" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 9, 2023 Pros Automated self service help us to provide the information to the customer very quickly also easy to tracing report easy user inrface. Cons unable to create large number of templates and at a time. it took huge time. If the option is avaiable it help us to save the time for template creation Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Vignesh C. Lead Financial Services ### "Cleartouch-Best Could Call center" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 August 9, 2023 TCN is the most suitable gateway for performing end-to-end calling capability. It simplifies our process of completing dialer uploads and receiving customised responses through API in the manner we desire. Aside from execution, we can anticipate good help from their support crew. Pros Both Auto dailer and predective dailer are the best features that the platform has.The accessibility aspect is equally impressive. Geographical barriers are no longer a concern, as agents can seamlessly connect with customers from anywhere in the world. This not only enables businesses to tap into a global talent pool but also guarantees uninterrupted service, even during unforeseen disruptions. Cons Mass template making is the only con that we see right now, if that is fixed this will be a walk in water Switched from [WebEngage](https://www.capterra.com/p/143401/WebEngage/) For easier integration Alternatives considered [WebEngage](https://www.capterra.com/p/143401/WebEngage/) Reasons for choosing ClearTouch Operator For the flexibility & Price Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RN Rakshith n. Manager Financial Services ### "ClearTouch one of the best call center management!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 August 9, 2023 TCN is the most suitable gateway for performing end-to-end calling capability. It simplifies our process of completing dialer uploads and receiving customised responses through API in the manner we desire. Aside from execution, we can anticipate good help from their support crew. Pros The LMS function on the TCN portal is one of the greatest. It reduces our lengthy manual efforts and mistakes. For example, instead of uploading 100 bases and assigning them to 100 templates, we were able to submit only one file thanks to this preconfigured LMS capability. The bases will be assigned to the calling agent automatically based on the predefined criteria. The most notable aspect of the TCN programme is the prompt assistance from my CSM with all types of issues. Cons The site has a few features that might be improved. But this is not the case. For example, there is no possibility for making mass templates. If the option is available, we could complete hundreds of template creation operations in minutes. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MK Manikandan K. Team Lead Financial Services ### "Cleartouch Cloud application/TCN usage in the dialing shop" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 August 9, 2023 TCN is the best portal for running the end to end calling functionality. It makes our process easier in terms of executing the dialer uploads and getting the customized feedback through API in our required format. Apart from the execution part, we can also expect excellent support from their support team. Pros The best appreciatOne of the best things on the TCN portal is the LMS feature. It reduces our extreme manual efforts & errors. For instance - Instead of uploading 100 bases and assigning it to 100 templates, this predefined LMS feature led us to upload only one file. Based on the refixed criterias, will assign the bases to the calling agent automatically. And the most appreciable thing in TCN application is the quick support from my CSM for all kinds of troubleshooting. able thing in TCN application is Cons There are few features that can be enhanced in the portal. But it is not happening. For example - there is no bulk template creating option. If the option is there means we could have complet our hundreds of template creating processes in minutes. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SG Samyuktha G. Training Manager Financial Services ### "The best dialer for our day to day calling solutions" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 24, 2023 Overall its a great dialling software. The best support team available to offer help for help anytime. Pros The dialling solution are great. Customised and automated reports available. Call recording backup available. Cons Right now we are restricted to using only with the dialling options, could have served the purpose better if we had chat,whatsapp and message options integrated to it as the same is more the need of the day to stay connected with customers sooner and better Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JL Jagadeeswaran L. Tech Lead Financial Services ### "Platform suits for Cloud Telephony " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 3, 2023 They are good in customer support. When ever we need a new technology, they are ready to do as per our requirement. Pros Platform is highly developed for multi level sales organisation. They are having pre module sales structure using for newly startups. Cons We expect API Service with all futures integrated to any kind of CRM. Now it is available in testing environment. Once implemented it going to rock in BPO industries. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 25, 2023 Our APIs are easy to integrate and secure through Oauth 2.0. We would request you take advantage of our APIs. We will have our team reach out and help you through Integration. PT Prince T. Deputy Manager Banking ### "Good to use, Easy to Handel" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 31, 2023 Fabulous Pros Everything is fantastic , call barging facility is also good Cons Sometimes lag on customer voice, Also sometimes we didn't getting the customer voice Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SA saurabh A. Team Leader Health, Wellness and Fitness ### "Feedback" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 29, 2023 Overall experience is good customer service is also very active and problem-solving staff. Pros Management Login and their features are very useful for me its user friendly and easy to use. Agent Dashboard is also very attractive and easy to use. Cons The Call Recording feature need to extend their days from 30 days recording to 90 days. And the Analytics dashboard data is also to extend their days from last 15 days to 30 days. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 25, 2023 Thank you for your valuable feedback and for voicing your concerns. We will have our team connect with you to recommend the best solution. AG Akansha G. COLLECTION OFFICER Financial Services ### "Every thing is very good about the system " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 29, 2023 messages is helping me for giving information to customer Pros messages and chats quality i like most about cleartouch cloud cantact center platform Cons we can not heart proper voice from customer Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/210685/cleartouch-operator/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)