# VoIP Innovations Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about VoIP Innovations Software - reviews, pricing plans, popular comparisons to other Cloud Communication Platform products and more.

Source: https://www.capterra.com/p/210694/VoIP-Innovations

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# 

 VoIP Innovations Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on November 14, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

VoIP Innovations

## What is VoIP Innovations?

Cloud communication tool that offers SIP accounts, configuration of phone numbers, voice response system, cloud call center, and more.

## What is VoIP Innovations used for?

[Cloud Communication Platform](https://www.capterra.com/cloud-communication-platform-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for VoIP Innovations?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.sangoma.com&name=VoIP Innovations)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### VoIP Innovations

5.0 (1)

VS.

[4.6 (14,520)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

Starting Price

Contact vendor

Starting Price

$14.99

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (1)

Ease Of Use

4.6 (14,626)

Value For Money

5.0 (1)

Value For Money

4.5 (12,066)

Customer Service

5.0 (1)

Customer Service

4.4 (11,227)

## VoIP Innovations alternatives

[4.4 (501)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/)

Starting price

$0.01

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.5 (243)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

Starting price

$350.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (855)](https://www.capterra.com/p/169627/RingOver/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

API

Application programming interface that allows for integration with other systems/databases

Call Recording

Record the audio of phone conversations for quality assurance purposes

Call Routing

Sends voice calls to a specific queue based on predetermined criteria

Chat/Messaging

Communicate using direct chat or messages within the system

IVR

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

VoIP Innovations 5 features

Application programming interface that allows for integration with other systems/databases

Record the audio of phone conversations for quality assurance purposes

Sends voice calls to a specific queue based on predetermined criteria

Communicate using direct chat or messages within the system

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

Features

4.0 (1)

4.0

Based on 1 reviews

## Pricing

Value for money

5.0 (1)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

5.0 (1)

5.0

Based on 1 reviews

## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

ZW

Zeckie W.

Customer Care Rep

Electrical/Electronic Manufacturing

### "Why VoIP Innovations is My Favorite "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 9, 2024

Pros

I like the call routing and recording features It comes with amazing chat capabilities

Cons

With VoIP Innovations, it has been an amazing experience.

Switched from

[Voiptime Cloud](https://www.capterra.com/p/178440/Voiptime-Outbound-Call-Center/)

[Barclay VoIP](https://www.capterra.com/p/10004769/Barclay-VoIP/)

[Monster VoIP](https://www.capterra.com/p/182736/MV-Business-VoIP/)

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Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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