--- title: "VoIP Innovations Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about VoIP Innovations Software - reviews, pricing plans, popular comparisons to other Cloud Communication Platform products and more." source_url: "https://www.capterra.com/p/210694/VoIP-Innovations/" page_type: "product" language: "en" --- # VoIP Innovations Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) VoIP Innovations ## What is VoIP Innovations? Cloud communication tool that offers SIP accounts, configuration of phone numbers, voice response system, cloud call center, and more. ## What is VoIP Innovations used for? [Cloud Communication Platform](https://www.capterra.com/cloud-communication-platform-software/)[VoIP](https://www.capterra.com/voip-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for VoIP Innovations?[Manage this product listing](https://www.g2.com/products/sangoma-wholesale-carrier-services/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### VoIP Innovations 5.0 (1) VS. [4.7 (209)](https://www.capterra.com/p/218251/Wildix/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (1) Ease Of Use 4.6 (14,871) Value For Money 5.0 (1) Value For Money 4.2 (12,283) Customer Service 5.0 (1) Customer Service 4.6 (11,446) ## VoIP Innovations alternatives [4.4 (512)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.4 (468)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [4.7 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/247901/Google-Workspace/) [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [4.6 (14,682)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) ## Features AI summary Based on 491 Cloud Communication Platform reviews Capterra data shows that buyers of cloud communication platforms rank the following features as their top priorities: - **Call Routing** (**62%** of reviewers rated this feature as critical) - **Mobile Access** (**62%**) - **Alerts/Notifications** (**51%**) VoIP Innovations supports **Call Routing**, which is one of the most requested capabilities in this category. However, it does not include **Mobile Access** or **Alerts/Notifications**. Instead, it offers **API** (**52%**), a feature that can help businesses connect communication workflows with other systems and build custom processes around their calling environment, providing teams with more flexibility in how they manage and route communications. API Application programming interface that allows for integration with other systems/databases Call Recording Record the audio of phone conversations for quality assurance purposes Call Routing Sends voice calls to a specific queue based on predetermined criteria Chat/Messaging Communicate using direct chat or messages within the system IVR Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response VoIP Innovations 5 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Chat/Messaging: Communicate using direct chat or messages within the system - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response --- Get Advice We can help you find the software with the features you need. Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) ### Starting price Free trial not available Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent ZW Zeckie W. Customer Care Rep Electrical/Electronic Manufacturing ### "Why VoIP Innovations is My Favorite " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 9, 2024 Pros I like the call routing and recording features It comes with amazing chat capabilities Cons With VoIP Innovations, it has been an amazing experience. Switched from [Voiptime Cloud](https://www.capterra.com/p/178440/Voiptime-Outbound-Call-Center/) [Barclay VoIP](https://www.capterra.com/p/10004769/Barclay-VoIP/) [Monster VoIP](https://www.capterra.com/p/182736/MV-Business-VoIP/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.