# VoIP Innovations Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about VoIP Innovations Software - reviews, pricing plans, popular comparisons to other Cloud Communication Platform products and more. Source: https://www.capterra.com/p/210694/VoIP-Innovations --- # VoIP Innovations Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on November 14, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) VoIP Innovations ## What is VoIP Innovations? Cloud communication tool that offers SIP accounts, configuration of phone numbers, voice response system, cloud call center, and more. ## What is VoIP Innovations used for? [Cloud Communication Platform](https://www.capterra.com/cloud-communication-platform-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for VoIP Innovations?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.sangoma.com&name=VoIP Innovations) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### VoIP Innovations 5.0 (1) VS. [4.7 (209)](https://www.capterra.com/p/218251/Wildix/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (1) Ease Of Use 4.6 (14,774) Value For Money 5.0 (1) Value For Money 4.2 (12,195) Customer Service 5.0 (1) Customer Service 4.6 (11,359) ## VoIP Innovations alternatives [4.4 (505)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [4.7 (881)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (467)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.7 (38)](https://www.capterra.com/p/149117/Business-VoIP/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. API Application programming interface that allows for integration with other systems/databases Call Recording Record the audio of phone conversations for quality assurance purposes Call Routing Sends voice calls to a specific queue based on predetermined criteria Chat/Messaging Communicate using direct chat or messages within the system IVR Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response VoIP Innovations 5 features Application programming interface that allows for integration with other systems/databases Record the audio of phone conversations for quality assurance purposes Sends voice calls to a specific queue based on predetermined criteria Communicate using direct chat or messages within the system Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Value for money 5.0 (1) 5.0 Based on 1 reviews ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent ZW Zeckie W. Customer Care Rep Electrical/Electronic Manufacturing ### "Why VoIP Innovations is My Favorite " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 9, 2024 Pros I like the call routing and recording features It comes with amazing chat capabilities Cons With VoIP Innovations, it has been an amazing experience. Switched from [Voiptime Cloud](https://www.capterra.com/p/178440/Voiptime-Outbound-Call-Center/) [Barclay VoIP](https://www.capterra.com/p/10004769/Barclay-VoIP/) [Monster VoIP](https://www.capterra.com/p/182736/MV-Business-VoIP/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.