# Page 2 | Bitwarden Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Bitwarden the right Identity Management solution for you? Explore 213 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/210695/Bitwarden/reviews --- Bitwarden 4.7 (213) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Bitwarden ## Showing most helpful reviews Showing 26-50 of 213 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Daniele D. Freelancer Computer Software Used the software for: 2+ years ### "Un password manager compatibile, versatile e affidabile" March 27, 2026 4.0 Nel complesso, la mia esperienza con Bitwarden è stata positiva. Ho apprezzato in particolare il supporto multipiattaforma, la disponibilità dell’estensione per la maggior parte dei browser e la presenza di diverse funzioni utili, come il salvataggio delle password, le note private e la condivisione sicura dei file. Un altro aspetto che considero molto valido è la possibilità di utilizzare un server proprietario self-hosted, anche se i server offerti direttamente da Bitwarden mi sono sembrati comunque stabili e affidabili. Tra gli aspetti meno convincenti segnalo invece il comportamento dell’estensione browser, che a volte risulta invasiva e può richiedere il ricaricamento della pagina per tornare a una visualizzazione normale. Inoltre, l’associazione dei servizi alle credenziali in base al solo dominio può creare un po’ di confusione quando si gestiscono accessi diversi su più sottodomini dello stesso sito. Pros Supporto multipiattaforma, presnte anche l'estensione browser per la maggioranza dei browser incommercio. Grande quantità di funzioni come salvataggio password, note private, condivisione file sicura. Possibilità di utilizzare un server proprietario selfhostato invece di quelli proposti da bitwarden, che risultano comunque essere validi e stabili. Cons Invasività delle finestre dell'estensione, spesso si aprono e bisogna ricaricare la pagina per rimuoverle, inoltre un servizio viene associato ad salvataggio password solamente tramite il dominio, dunque se sono presenti più elementi d'accesso per diversi sottodomini di un dominio principale verranno proposte tutte le voci d'accesso. Switched from [iCloud](https://www.capterra.com/p/204717/iCloud/) Possibilità di selfhostare il server di gestione delle password Review Source RH Raphael H. IT-Systemadministrator Civic & Social Organization Used the software for: 2+ years ### "Reliable, Secure, and Administrator-Friendly Password Management" October 20, 2025 5.0 My overall experience with Bitwarden has been excellent. It’s a very reliable and secure password management solution that gives me full confidence in how my data is protected. The application is intuitive and easy to use, making both everyday access and administration straightforward. Whether managing passwords personally or across a team, everything works smoothly and efficiently. Bitwarden combines strong security, great usability, and dependable performance — exactly what you need from a professional password manager. Pros What I liked most about Bitwarden is its outstanding customer support — every time I reached out, I received a helpful and friendly response within just six hours. That level of responsiveness is rare and greatly appreciated. Additionally, the password management system itself is excellent, especially for businesses. The value you get for the price is exceptional, and it’s genuinely enjoyable to work with as an administrator. Bitwarden’s intuitive interface and simplicity significantly improve daily operations, making password management easy and efficient for both administrators and employees across the organization. Cons What I liked least about Bitwarden is the lack of automatic login detection in the desktop application. It would be great if Bitwarden could automatically recognize and fill in credentials for local-only applications, not just web-based ones. Additionally, I’d appreciate more granular role management — for example, a role dedicated only to viewing or downloading invoices. Currently, you need the owner role to access billing information, which grants far more permissions than necessary for that purpose. Adding a more limited billing or finance role would improve security and make role-based access much more practical for organizations. Review Source GE Gage E. Information Security Analyst Banking Used the software for: 6-12 months ### "Bitwarden Review 4/5 Stars" September 8, 2025 4.0 Bitwarden has been a very helpful tool to provision with the organization i'm a part of and I recommend it as the best free password manager, and would even recommend it if it was a monthly cost. The encryption of passwords is also a very nice thing to have in the sense of security. Pros The user UI is very intuitive, other than the specific actions of adding new fields. That function is very limited but its a lifesaver when you need it. The SCIM provisioning functionality is very nice to have when provisioning an entire org, and the guides/documentation to use as resources is very nice to have as an administrator for the org. Customer support has been very helpful in our endeavors from misprovisioning some users with them getting put onto a bounce list. The support specialist i worked with came up with an idea such that i wouldn't have to keep emailing and solved an issue that would've come up many more times. The granular controls provided Bitwarden to manage certain users is also a very enjoyable tool to have with all of the different kinds of functionalities provided. Cons With the misprovisioning came the issue of the emails getting put onto a bounce list. This has become a prevalent issue with our org and the way we make users, so I wish there was a self-sufficient way to remove said emails from a bounce list. This could be an isolated issue and not prevalent, though the functionality of an API enpoint to possibly do this automatically would give us the opportunity to keep the support team's eyes on more prevalent issues. Review Source CV Carlos V. CISO Banking Used the software for: 1-2 years ### "Excelente servicio del baúl de contraseñas" October 27, 2025 4.0 Excelente me gustaría investigar mas algunas cuestiones de como agregar los usuarios como también la implementación de API para utilización de tokens. Pros Que podemos enviar a nuestros usuarios las contraseñas de manera seguras también manejar cuales son las contraseñas por vencer. Cons Es que cuando hago la búsqueda de mis contraseñas salen todos los baúles, otro tema que seria de utilidad tener el historial de creación de contraseñas. Switched from [RoboForm](https://www.capterra.com/p/152208/RoboForm/) Vi que bit tenia la funcionabilidad de enviar a usuarios que no tenga instalado y que pueden ver su contraseñas enviadas Review Source DC Devin C. IT Support Tech Telecommunications Used the software for: 1-2 years ### "Ease of Use for Bitwarden" September 5, 2025 5.0 Overall my experience with Bitwarden has been very positive with all aspects. Very easy to save passwords for any website. It is a very user friendly platform and if you do have an issue you can reach out to the helpdesk and they will respond in a time efficient manner. Very easy for all users to learn and use. Pros The fact that whatever platform my customers use Bitwarden on it is very user friendly and easy to sync whether its the app or the browser extension. Cons If a user has autofill turned on prior to an update it will need to be turned on again after the update has been deployed. Another thing is when creating passwords for certain websites the auto update password feature will save the wrong password. Very few sites have this issue but it stumbles my customer when they have to change certain passwords. Review Source IS Ivan S. IT Manager Consumer Services Used the software for: 1-2 years ### "Bitwarden password manager" October 31, 2025 4.0 It's easy to manage and. However, the sub-level delegation is limited somehow. Specially, when someone gets a new phone the MFA resetting is too complex. Pros The ability to save info under a personal section and global for everyone w/ access to manage. Saving data to password restricted access is very useful. Cons Not able to have an active site link other than putting it on the additional options Notes. There should be a section for setting a site's main page for logins. Alternatives considered [Keeper](https://www.capterra.com/p/10012825/Keeper/)[LastPass](https://www.capterra.com/p/151988/LastPass/) Reason for choosing Bitwarden It seemed less expensive and more functions. Review Source KI Khalid I. Technical Alignment Engineer Computer & Network Security Used the software for: 1-2 years ### "Bitwarden Wonderful service" October 29, 2025 5.0 I like it and I use it everyday and as an MSP we always pushing hard to our client to utilize the tool Pros We’re excited to share some of the advanced capabilities available in the Enterprise version. It offers a wide range of Single Sign-On (SSO) integration options, making it simple to connect with your preferred identity providers for seamless and secure access. In addition, you’ll enjoy enhanced security tools such as password and passphrase generation, ensuring strong credentials for your users. Another standout feature is the ability to securely share files up to 100 MB, providing a safe and convenient way to exchange sensitive information without compromising security. These features are designed to streamline workflows while maintaining the highest standards of protection for your organization. Cons There is nothing really that we don't like in Bitwarden. However we will like to have a feature where we can request a client to upload a data through a secure link. Review Source VR Verified Reviewer Head Of Development Information Technology and Services Used the software for: 2+ years ### "Does what it says on the tin" January 11, 2026 5.0 Pros Super simple to setup and does everything you need from a password manager. We rolled it out in our organisation within a day or so Cons We are on the Enterprise plan so it's starting to get a little pricey as we grow in staff members but we do pay annually to reduce the cost. Review Source KZ Krysti Z. President Construction Used the software for: 2+ years ### "Bitwarden if great" September 24, 2025 5.0 Have had a great experience. Support is helpful when you need them. The articles online are helpful as well. Pros I like the security of having all passwords in one place. I like that it provides information on whether passwords are secure. Cons Resetting the account. I understand why it is difficult, having to keep it secure. But when something gets forgotten it is really difficult. Switched from [LastPass](https://www.capterra.com/p/151988/LastPass/) There was a security breach with Lastpass, so we felt the need to find something more secure. Review Source LC Lexie C. Centralized Services Technician Information Technology and Services Used the software for: 2+ years ### "Password Management Made Easy" October 24, 2025 5.0 Pros Great support, and I've used it both personally and professionally! It has great generation, easy use, and it is great with password storage, which is exactly what I'd hope a platform like this would do! I'd recommend this over other password managers just for the support alone. The extension is great, and for the cost, it's wonderful! Cons I don't have anything that is particularly bad about Bitwarden, the only downside is the blacklisting of email addresses if they bounce. However, that isn't a bug, its a feature. We occasionally have some folks that don't set up users correctly, so that's on us. Review Source MD Matthew D. Systems Engineer Information Technology and Services Used the software for: 2+ years ### "Bitwarden, easy password management!" September 2, 2025 5.0 Bitwarden has been great! I'm able to access all my passwords and company passwords quickly. No complaints! Pros I like Bitwarden for its ease of use and the security I feel when using it. It's nice to have my passwords stored and department passwords stored for login and identity verification. I've only used customer support 1 time and they were very quick to resolve my issue. With so many service accounts it's nice to have a great user management tool to organize them. Cons I don't really have anything bad to say about Bitwarden. Sometimes the update box stops me from entering my password when I need to get to it quickly. Thats the only thing I can think of. Review Source CS Casey S. Director of Integration Computer Software Used the software for: Less than 6 months ### "Great Onboarding and Customer Support" October 6, 2025 5.0 Excellent. I had some questions in the beginning and my Channel Manager gave me some great best practice recommendations; she even jumped on a call with me to review my questions. I also attended a few webinars. Support is very quick to respond to questions, friendly, professional, and knowledgeable. Pros New user of Bitwarden, but so far it has been pretty easy to roll out to our team and Support has been EXCELLENT! I also like that our company subscription allows users to setup Bitwarden Families. It's a nice additional company benefit that we can offer. Cons Not a con, but with our Vault we are using a lot of Custom Fields, and I would like the ability to make that a template so I don't have to create every field manually for every client. It was a bit of a heavy lift for me in the beginning to setup. I asked about a template for this and was told it has been added as a feature request. It's nice that they accept feedback. Alternatives considered [LastPass](https://www.capterra.com/p/151988/LastPass/) Reason for choosing Bitwarden Previous personal experience with Bitwarden personally, the Free trial we were given, access to Bitwarden team while in trial period and help with onboarding. Review Source AJ Alexis J. associate manager Information Technology and Services Used the software for: 1-2 years ### "This password manager is a must have ! " October 13, 2025 5.0 Pros We are using it daily in our corporate environnement and he work like a charm, the password management is seamless. Passkey / Totp is a must have and help the user to login faster everywhere. We use to store some private information attached to some password too. Cons The UI is pretty good but it clearly can be improved. We have to use sometime too many click to perform a simple action. Switched from [LockPass](https://www.capterra.com/p/179159/LockPass/) Lockself is often unavailable and laggy. It won't give us totp pass 1 time on 2 Review Source DB Dwight B. Network Security Analyst Non-Profit Organization Management Used the software for: 1-2 years ### "Bitwarden is the best password manager I’ve used to date" October 5, 2025 5.0 Bitwarden outshines competitors with unmatched security, open-source transparency, and seamless device sync. It’s affordable, easy to use, and offers complete control over your data, making it the top choice for individuals and businesses alike. Pros Bitwarden stands out with its seamless cross-platform sync, letting you securely access and manage passwords anywhere, on any device. Cons Bitwarden has no downsides—secure, transparent, easy to use, and affordable. It’s simply flawless. No complaints. Switched from [KeePass](https://www.capterra.com/p/151987/KeePass/) Needed an enterprise solution for our organization. Review Source HF Hervé F. GERENT Information Technology and Services Used the software for: 2+ years ### "Excellent, perfect" October 29, 2025 5.0 Pros Bitwarden is completely secure and has excellent technical support. It can be a bit complex at first, but once you get used to it, it works flawlessly and gives great peace of mind. Cons Bitwarden can be a bit complex to get started with, but once you get used to it, it works great and provides strong security with reliable support. It’s definitely worth the effort to learn. Review Source JT James T. Owner Writing and Editing Used the software for: 2+ years ### "Best password manager out there" July 14, 2025 5.0 I’ve tested four password managers and Bitwarden is the only i was willing to pay for. Everything just works and it makes managing passwords a cinch. Pros Bitwarden makes managing passwords, auth codes, passkeys, and secure notes across mobile and desktop simple. Cons Bitwarden takes steps to keep your account secure that can be inconvenient, such as logging you out after a period of time. Switched from [LastPass](https://www.capterra.com/p/151988/LastPass/) The sale to logmein put me off, so when bitwarden released i was ready to switch. Review Source JF Jack F. Director Information Technology and Services Used the software for: Less than 6 months ### "Enjoying the simplicity so far" October 13, 2025 4.0 So far so good. I think it’s a great password manager for the current size of our team (25 ppl). It’s getting the job done without over complicating Pros I’ve used Dashlane, LastPass, 1Password and it’s all about the same. I wanted something that was good for a small business without breaking the bank. The experience so far has been good and the customer support has been fast and efficient. Cons The UI looks a bit basic. I’m still trying to navigate around to find things like how to share a password. Alternatives considered [1Password](https://www.capterra.com/p/176113/1Password/) Reason for choosing Bitwarden The cost made it the most important factor in choosing Switched from [Dashlane for Business](https://www.capterra.com/p/147623/Dashlane-for-Business/) Pricing was the biggest issue. Dashlane removed their free account so it was hard to share pw Review Source BA Bodi A. Lead Infrastructure Engineer Information Technology and Services Used the software for: 1-2 years ### "Amazing support team" October 8, 2025 5.0 Pros Pretty good Password Manager which does it job as expected and the customer support team respond very quickly Cons The process to invite a new user confused me a bit when I first used it but once I understood it, it's quite straight forward Switched from [Secret Server Password Manager](https://www.capterra.com/p/103209/Secret-Server-Password-Manager/) Company vision to move to cloud and save some money Review Source MM Madison M. Speech Language Pathology Assistant Hospital & Health Care Used the software for: 1-2 years ### "An Underated Gem! " May 6, 2025 5.0 I think Bitwarden is great, it was exactly what I was looking for when finding an application to manage all of my passwords. I love EVERY feature, logging in online, checking for data breaches, ect. It is great! Pros Bitwarden is the absolute best password management application offered. I think this software is severely underated and extremely helpful to all individuals. Cons There is nothing that I dislike about Bitwarden, besides how quickly you are logged out of the application if you change tabs. I also could see FaceID being very helpful on a software like this. Review Source DB David B. Photo editor and website admin Photography Used the software for: Less than 6 months ### "An excellent choice for anyone looking for a free or paid password manager solution" May 27, 2025 5.0 I've had a very positive experience so far using Bitwarden. It is a very capable and efficient password manager with extra features for those wishing to use the premium version. Pros It's open-source, free for many user types and therefore very accessible for the majority of people. Cons The interface could be more compact for desktop users, especially in regard to the browser plugin (e.g. for Firefox/Chrome). Alternatives considered [Dashlane for Business](https://www.capterra.com/p/147623/Dashlane-for-Business/) Reason for choosing Bitwarden Dashlane is of course a premium option advertised everywhere. It didn't suit our needs as well as Bitwarden with its flexibility. Switched from [Firefox](https://www.capterra.com/p/228987/Firefox/) I'm specifically referring to the Firefox Sync feature that includes a free password manager. The Firefox option works well but I wanted one separated from a browser. Review Source LR Leah R. Office manager Retail Used the software for: 1-2 years ### "Perfect for a small business." April 22, 2025 4.0 It was a good change from keeping them all safe and off of paper that had to be constantly updated. Pros It is very easy to put in passwords and user names and keep in one place. Cons You have to copy and paste into what you are working on. It doesn't do it for you. Review Source TH Tamir H. Startup GC Law Practice Used the software for: 2+ years ### "Satisfied customer" June 20, 2025 5.0 Pros Integration with iPhone is seamless, including biometric / face ID. On the computer, hotkeys are easy to use Cons Integration with computer biometrics leaves something to be desired. The interface for updating passwords could be more seamless Review Source AD Anthony D. IT Technician Higher Education Used the software for: 2+ years ### "Powerful tool but simple to use. Essential for security." February 4, 2025 5.0 Initial setup was straightforward, the admin and general interface is clean and simple to use. New users can quickly get up and running. Pros The mobile app and browser integration saves time by being able to instantly enter stored credentials and create new secure passwords when adding accounts. The ability to create groups allows us to share appropriate data with multiple teams. Tools such as the secure send function and password generator helps us to follow our cyber security standards. Cons There are no negatives that come to mind. Having used Bitwarden for a number of years I can say it has been an invaluable tool and numerous updates have only enhanced the experience. Review Source ND Nicolas D. Developper Internet Used the software for: 2+ years ### "Un gestionnaire de mot de passe sécurisé, performant et multiplateforme" April 23, 2025 5.0 Pros Bitwarden est un excellent gestionnaire de mots de passe multiplateforme qui propose tout ce dont j'ai besoin : sauvegarde sécurisée de mots de passe, génération aléatoire, codes 2fa et clés d'accès. Cons Il n'y a aucun aspect négatif à signaler concernant mon utilisation de Bitwarden. Review Source MZ Magdalyna Z. Accounting Clerk Non-Profit Organization Management Used the software for: Less than 6 months ### "BitWarden Customer Support is awesome " October 1, 2025 5.0 I requested a W9 form from Bitwarden and received it immediately—super fast and efficient service! I’m never tired of saying it—keep up the great work and continue the same way! Pros Bitwarden is our new vendor. I got their W9 form instantly thanks to their fast customer service. Excellent! Cons My experience with Bitwarden was excellent—nothing negative to say at all so far. I’m definitely going to be a big fan! Review Source Talk to a Capterra advisor for free and get results within 15 minutes.