# Dr.Fone Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Dr.Fone the right File Sync solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/210696/Dr-Fone/reviews --- Dr.Fone 3 (11) [View alternatives](https://www.capterra.com/p/210696/Dr-Fone/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Dr.Fone Ease of use 2.8 Customer Service 2.7 ## Showing most helpful reviews Showing 1-11 of 11 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Deepu K. teacher Education Management Used the software for: 1-2 years ### "Best app for data recovery and Backups." November 30, 2022 5.0 Pros it is platform-independent. The user interface is good, the options are simple for a primary user even. Cons Some file recovery needs the device rooting.if the android device is formated before the backing up of files using Dr.fone, it will not give all files back without rooting. Review Source Response from Wondershare December 6, 2022 Thanks for your recognition of Dr.Fone seeing from the view of its options and interface. Regarding your suggestion about Recovery all files without rooting, I'll forward it to our product team. definitely, we'll do our best to add more powerful features to this software and then bring more benefits to our users! eO elies O. Ouvrier Health, Wellness and Fitness Used the software for: 6-12 months ### "Dr FONE et mon android" March 8, 2023 5.0 La sauvegarde des données avec lesquels je travaille sont cruciales évidements, donc les disposer en sécurité avec DrFone a été une aubaine. Pros J'ai bien apprécié l'usage parce que j'était vraiment dans une problématique, et avoir eu recours a ce logiciel m'a permis de récupérer mes données et les sauvegarder en sécurité. Il faut bien suivre la méthode de déverrouillage après ça reste facile. Cons JE voulais réparer d'avantage mon téléphone, c'était difficile avec l'écran cassé, mais un peu de logique...et ça marche. Review Source LL Les L. None Research Used the software for: 6-12 months ### "Disappointed " January 10, 2025 1.0 I purchased the product full package but it never helped me at all, not even one device was successfully operated Pros Simplicity and manageable , Cons Affordability and easy payment method..... Switched from [Tenorshare 4DDiG](https://www.capterra.com/p/10008864/Tenorshare-4DDiG/) I thought it works better than tenoshore but i was wrong Review Source VR Verified Reviewer Directrice formateur Professional Training & Coaching Used the software for: 6-12 months ### "Récupérer les fichiers perdus sur Android " February 16, 2023 5.0 Cela m'a permis de récupérer des fichiers important, effacés par erreur de mon téléphone. Pros Logiciel Facile a utiliser, récupération des données effacées impeccable Cons On ne peux pas récupérer des données d'un téléphone avec un écran cassé, il faut impérativement installer une appli et rooter le tel... Dommage Reason for choosing Dr.Fone J'utilise plusieurs produits de chez wondershare, j'ai confiance en l'entreprise Review Source Muhammad A. Freelancer Computer Software Used the software for: 6-12 months ### "Dr Fone Review" July 8, 2021 5.0 Overall Dr. Fome gets the job done, I mainly used it for data recovery, and that works like a charm. Pros Dr. Fone is a Powerfull Software, it has many useful tools to get around. It helps unlock iPhones and some models of androids. Cons Dr. Fone does not support old androids and some information is misleading, apart from this it's good. Review Source VR Verified Reviewer CMO Marketing and Advertising Used the software for: Less than 6 months ### "This software is a scam." January 22, 2022 1.0 It has been a nightmare using it. Still figuring out how to get my data back. Pros The interface is simple to use but that is simple for a reason. It is simple to back up your data but its hard to restore it. Cons I hate the fact that this software does not let me restore my data for free. It backups up my data but it backs it up in a .bak format unlike backing it up in a more readable format. Essentially its an effort to keep my data ransom until I pay for their paid version of the software. This has to be the most notorious strategy ever. Review Source Response from Wondershare November 8, 2022 Thanks for sharing your experience. Firstly, we'd like to express our deepest apologies for the delayed response as well as the inconvenience caused by the trial version. Kindly let us explain it in more detail and see how we can help you solve the issue further. Normally, we provide the trial version for the users to back up files to confirm if it meets their requirements before purchasing. But if the customer wants to restore files without limitation, then he/she needs to subscribe to a plan to activate it as a full version. In order to bring more cool and powerful features to our users, our R&D team is always writing codes until late at night every day, seek your understanding based on our large investment of time and energy. If anything needs further help, please feel free to reach us at customer\_service@wondershare.com, and we are always happy to help! DMW Donald M W. NA Accounting Used the software for: Less than 6 months ### "Crap" October 2, 2022 1.0 Pros There's no redeeming value of this product. Not worth wasting your time on Cons Doesn't do what it's supposed to do and they won't give you a refund for it. Review Source Response from Wondershare November 8, 2022 Hi Donald. Thanks for sharing your experience. Sorry to hear that this software didn't work in the way you expected. Wondershare values each customer's benefits and we'll do our best to help you out. Per your description, please allow us to make a further explanation below: We accept a refund request if the customer encounters technical issues that are unable to be solved within 7 days. We are desperate to fix the problem after knowing you were encountering a problem during using the product, and this is the reason our support may ask you to provide more details (like a screenshot showing the problem and log files, etc.) for further troubleshooting, and this was also the reason we didn't process a refund for you in the first place. Seek your kind understanding. Since you have already contacted us, could you please update the ticket number or your order number here? With it, our senior support team will further look into your refund request and do the needful assistance ASAP. NK Nadeem K. Consultant Information Services Used the software for: Less than 6 months ### "Dr.Fone is a scam its a creappy product" April 10, 2022 1.0 very very bad experience Pros wasted my time and data, this is a mistake to even consider this product Cons all faulty stuff. bad software, dont worth effort Review Source Response from Wondershare November 8, 2022 Hi Nadeem. Thanks for sharing your experience. Firstly, I'd like to present our deepest apologies for any inconvenience that happened on your end. It is really heartbroken for us to read your review before not knowing the root reason. We are eager to give you some professional instructions or suggestions, however, the current information is too limited. Could you please explain the specific problems you are encountering? You may also drop an email with more details at customer\_service@wondershare.com. It is our ultimate pursuit that users can use our software happily! So I hope you will consider giving us a chance to investigate your issue and fix it, thanks again! IS Ibrahim S. representative Pharmaceuticals Used the software for: 6-12 months ### "Dr.Fone all you need professionally in one place" April 14, 2021 4.0 The overall experience is great, nothing I wanted Dr.Fone couldn't do. Pros the many high-quality tools available are all I need, the user interface is user-friendly. the privacy is a crucial aspect as well as the number of years of experience in this makes it a very reputable choice. Cons the price for the complete toolkit can be reconsidered. Review Source Response from Wondershare November 8, 2022 Hi Ibrahim. Glad to hear that you had a good experience with Dr.Fone. Regarding your concern about the price of our product. Actually, our price is fairly reasonable considering its function and stability compared with other tools. The pricing plan on our website is already our best value package and we can't go any lower. Please be advised that we will keep improving our program, we release updates frequently, and we also provide senior technical support. So we are hoping for your understanding on this matter. jE jason E. CKE Landscaping LLC Consumer Services Used the software for: 2+ years ### "Dr. fone" September 18, 2022 4.0 must have for android developers or any phone repair company Pros the different tools and abilities this top notch software has to diagnose and fix android devices and IOS. Cons its free trial is very limited. The paid version is expensive Review Source Response from Wondershare November 8, 2022 Hi Jason. Thanks for your love of this software. Glad to hear that Dr.Fone could help you transfer files in the way you expected. Regarding the price, we'd like to say we are always doing our best to improve it and have added many new features to Filmora, such as Motion Tracking, Animation Keyframing, Curve speed, etc. These features can give users a better and happier experience, and we believe that our service and product offer more value for your money. :) OP Oscar P. bla Government Administration Used the software for: I used a free trial ### "ES MENTIRA, NO POSIBILITAN QUE HAGAS LA PRUEBA GRATUITA" June 11, 2021 1.0 Ofrecen prueba gratuita para transferir datos entre dos iphones pero no es verdad. Conectas los teléfonos, copian los datos del primero, inicializan el segundo y en el momento que tienes que dar el ok para transferir los datos des el primer teléfono al segundo tienes que comprarlo. Han establecido un proceso mediante el cual aunque te registres para la prueba - el registro está lleno de obstáculos para que no sea fácil hacerlo - no la podrás hacer. Buscas soporte y no lo hay, el robot te dice que no te puede ayudar en la prueba gratuita. Un timo. Pros La experiencia para hacer la prueba gratuita no existe. Cons Anuncian prueba gratuita para transferir datos de un iphone a otro pero no permiten que la ejecutes sin comprar, es decir, que es falso que la puedas hacer. Review Source Response from Wondershare November 8, 2022 Hi Oscar. Thanks for sharing your experience. Firstly, we'd like to express our deepest apologies for the delayed response as well as the inconvenience caused by the trial version. Kindly let us explain it in more detail and see how we can help you solve the issue further. Normally, we provide the trial version for the users to back up files to confirm if it meets their requirements before purchasing. But if the customer wants to restore files without limitation, then he/she needs to subscribe to a plan to activate it as a full version. In order to bring more cool and powerful features to our users, our R&D team is always writing codes until late at night every day, seek your understanding based on our large investment of time and energy. If anything needs further help, please feel free to reach us at customer\_service@wondershare.com, and we are always happy to help! Similar Products Featured ## Related categories [File Sync](https://www.capterra.com/file-sync-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.