# Funnel Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Funnel Software - reviews, pricing plans, popular comparisons to other Real Estate CRM products and more.

Source: https://www.capterra.com/p/210707/Funnel/alternatives

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# 

 Funnel Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Funnel

## What is Funnel?

Funnel’s renter-centric solutions revolutionize the antiquated process of finding a home into an enjoyable experience. We believe all renters deserve a seamless, simple and personalized journey. We provide leasing and communication tools that are intuitive and obliterate repetitive tasks -- driving more efficient leasing. Join us as we help leading property management teams create tomorrow’s rental experience at funnelleasing.com.

## What is Funnel used for?

[Real Estate CRM](https://www.capterra.com/real-estate-crm-software/)[Apartment Management Systems](https://www.capterra.com/apartment-management-software/)[Lease Management](https://www.capterra.com/lease-management-software/)

Top alternative

Featured

Overall rating

Based on 4 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$1

Per Feature, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Funnel?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://funnelleasing.com&name=Funnel)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Funnel

4.8 (4)

VS.

[4.6 (5,944)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting Price

$1

Per Feature, Per Month

Starting Price

$9

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (4)

Ease Of Use

4.5 (5,895)

Value For Money

4.8 (4)

Value For Money

4.3 (4,523)

Customer Service

4.8 (4)

Customer Service

4.4 (4,320)

## Funnel alternatives

[Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/)

[4.6 (609)](https://www.capterra.com/p/2732/Rent-Manager/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/2732/Rent-Manager/)

[ResMan](https://www.capterra.com/p/135182/ResMan/)

[4.6 (601)](https://www.capterra.com/p/135182/ResMan/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/135182/ResMan/)

Highest Rated

[Hemlane](https://www.capterra.com/p/147198/Hemlane/)

[4.8 (225)](https://www.capterra.com/p/147198/Hemlane/reviews/)

Starting price

$36.50

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/147198/Hemlane/)

[TenantCloud](https://www.capterra.com/p/133029/TenantCloud/)

[4.3 (451)](https://www.capterra.com/p/133029/TenantCloud/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/133029/TenantCloud/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Notifications

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Campaign Management

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Client/Property Matching

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Match clients or tenants with suitable properties based on their specific requirements, preferences and budget

Lead Management

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Reporting/Analytics

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Contact Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Funnel 39 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Track and manage schedules and meetings via an integrated calendar

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Manage contact details and communication with clients

Match clients or tenants with suitable properties based on their specific requirements, preferences and budget

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

A collection of customer information such as contact details, demographics, previous interactions, etc.

Customize data fields to support various needs and use cases

Import and export data to and from software applications

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Create and send email blasts/campaigns

Pre-made examples and templates for emails

Track delivered, received, and opened emails

Automatically identify and save contact information of potential customers

Route and distribute your leads to third party buyers

Manage the process of attracting and converting business prospects into leads

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Engage with a lead throughout the sales process by actively providing information

Score a lead on their quality or likelihood to buy based on certain behaviors

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

Add, view, and edit details of all properties managed by an agency that are available for sale or rent

Log and store the source of contacts/leads

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Group leads or contacts based on their specific characteristics

Create, manage and track all task activities and progression

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.8 (4)

4.8

Based on 4 reviews

## Pricing

Value for money

4.8 (4)

Free Trial

Basic

$1.00

Per Feature,Per Month

Value for money

4.8 (4)

4.8

Based on 4 reviews

## Integrations

[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[

ResMan](https://www.capterra.com/p/135182/ResMan/)[

Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/)[

Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/)[

RealPage](https://www.capterra.com/p/183247/Real-Page/)[

MRI Property Management](https://www.capterra.com/p/79570/MRI-Software/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (4)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (4)

4.8

Based on 4 reviews

## User reviews

Overall rating

4.8

Based on 4 reviews

Filter by rating

5(3)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

MG

Margaret G.

President

Oil & Energy

### "Happy to be part of the winning team. Funnel is a catalyst to great marketing achievements."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 27, 2023

Marketing enhanced under one roof. Extremely secure platform and very resourceful. I like it.

Pros

Generally, Funnel has built the best picture for data connection all over the marketing fields. Data sharing with relevant market is a key achievement for me. I find Funnel quite impressive in enhancing marketing strategies. I would highly recommend Funnel.

Cons

Good as new. I don't have any complaints so far. Funnel is impressive.

Switched from

[Looker](https://www.capterra.com/p/169053/Looker/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

OH

Ovi H.

Network System Administrator

Information Technology and Services

### "Loved using funnel."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 20, 2022

Funnel has embraced our requests for new product features, accepted our criticism and ideas, offered countless one-on-one and group training sessions, produced personalized training materials, and so forth. They clearly place a high priority on long-term customer relationships, seek to provide dependable workflows, solutions, and connections, and ultimately care about our success.

Pros

Compared to other CRM systems I've tested, it's more user-friendly and offers more user-specific settings. Prospect outreach and acquisition have never been more reliable thanks to automated email and SMS auto-marketing responses and insightful, significant, and prospect-converting discussions with Funnel's Virtual Leasing Agent and ChatBot. Funnel has communication covered, from encouraging prospects to self-schedule tours to telling potential residents that their application has been approved.

Cons

The deployment of Funnel is a complicated procedure, but it can be successfully completed with the guidance and support of your account's designated Customer Success Manager, who is responsible for overseeing the whole implementation process, and Funnel's easily available Support Team.

Switched from

[Knock CRM](https://www.capterra.com/p/197777/Knock-CRM/)

Better facilities.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DS

David S.

Contact Center Manager

Real Estate

### "The Game-Changing CRM | Redefining the Standard"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 25, 2021

As technology is constantly expanding and evolving, your organization's usage scenarios will too. From my experience, Funnel is truly dedicated to its customers, anticipating future growth and development. Funnel has welcomed our product feature requests, feedback and suggestions, provided numerous one-on-one and group training sessions, created custom training documents, and the list goes on. It's clear they value long-term client partnerships, strive for resilient integrations, workflows, and solutions, and ultimately our success. Overall, Funnel has earned our trust and confidence through its product and partnership. Our experience has been personable, incredibly beneficial, and a blast!

Pros

Funnel's omnichannel communication platform enables agents to effectively and efficiently build prospect relationships, all from one central interface. All voice, email, and SMS communications are documented, organized, and easy to review. Funnel's slew of automation and A.I. features takes the CRM's level of productivity over the top. With automatic email and SMS auto-marketing replies and intelligent, meaningful, and prospect-converting conversations using Funnel's Virtual Leasing Agent and ChatBot, prospect coverage and conversion have never been so consistent. From inviting prospects to self-schedule tours to informing future residents of their application's approval, Funnel has communication covered. Agents have the tools to stay focused on closing and building meaningful rapport while tailoring each prospect's renter-centric experience.

Cons

Implementation - to be expected. Funnel's implementation is a robust process but fully manageable with the direction and assistance from your account-designated Customer Success Manager, assigned to the lifecycle of your implementation, and Funnel's readily available Support Team. Depending on your company's fully-featured use case, your implementation timeframe will vary.

Switched from

[Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MD

Mikayla D.

Regional Marketing Manager

Real Estate

### "We Love Funnel!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 22, 2021

It's been fantastic! It was very easy to learn the platform and the reporting is top-notch.

Pros

It's very user-friendly and allows for more user-specific settings compared to other CRM systems I've used.

Cons

I haven't found anything I dislike about the software.

Switched from

[Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/)

RentCafe/Yardi CRM wasn't allowing the reporting options we were looking for. Plus we needed a solution for our phone management, which Funnel has proven to be the perfect solution.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 26, 2021

We're so pleased Funnel has given your leasing team the flexibility you've been looking for and improved your CRM experience. Thanks so much for your review!

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)