# Appen Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Appen the right Data Entry solution for you? Explore 40 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/210755/Appen/reviews --- Appen 4.1 (40) [View alternatives](https://www.capterra.com/p/210755/Appen/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated January 13th, 2026 # Reviews of Appen Ease of use 4.0 Customer Service 3.8 ## Pros and Cons in Reviews DA Dvock A Software TesterInformation Technology and Services, 10,001+ employeesUsed the software for: More than 2 years. “Finally, through integration with other apps, the benefits are;automated workflows and data exchange hence valuable for clients who have existing data infrastructure or want to incorporate Appen's services seamlessly into their existing workflows.“ May 24, 2023 Matta S Student Higher Education, 201 - 500 employeesUsed the software for: 6-12 months. “The overall experience with appen app is better because i tired some apps for money earning but some hwen comperd to those apps appen is best and by adding some features to withdraw money apps like paypal“ January 27, 2023 DA Dvock A Software TesterInformation Technology and Services, 10,001+ employeesUsed the software for: More than 2 years. “The ease of use that I like is clear instructions and guidelines as well as support and training.“ May 24, 2023 TK Theresia K FreelancerE-Learning, Self-employedUsed the software for: 1-2 years. “I am making money from the comfort of my home.“ July 18, 2023 ## Showing most helpful reviews Showing 1-25 of 40 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Pratap M. Student Higher Education Used the software for: 1-2 years ### "Best earning and crowdsourcing platform " November 28, 2022 4.0 Appen is used to earn some money by completing some easy tasks. It pays average to the taskers. But the payment processor Payoneer charges almost 3 USD for transaction. Pros Appen provides the opportunity to earn online by giving small tasks to the contributors on the platform. These tasks are used to train Artificial Intelligence and Machine Learning. This platform can be used to obtain data required by client from the contributors. It compensates the contributors based on the work hours. Cons Several tasks are unavailable due to high amount of responses from the users. The only payment option available in this platform is Payoneer. We didn't get any response from appen if our application not selected for tasks. Alternatives considered [Clickworker](https://www.capterra.com/p/175432/Clickworker/) Reason for choosing Appen Appen has relatively more experience in crowdsourcing than Clickworker. Appen has more trust among the taskers. Review Source DA Dvock A. Software Tester Information Technology and Services Used the software for: 2+ years ### "Leading Provider of AI Training Data and Services." May 24, 2023 5.0 My overall experience with Appen has been highly positive and rewarding. From the moment I joined as a contributor, I was impressed by the professionalism and efficiency of their operations. The platform provided a seamless and user-friendly experience, allowing me to easily access and complete tasks.Appen's commitment to quality was evident throughout my journey. The clear instructions and guidelines provided for each task ensured that I understood the requirements and could deliver accurate results.I also appreciate the diverse range of projects and task types available. Appen offers opportunities to work on a variety of interesting tasks, which kept my work engaging and allowed me to expand my skills in different areas.In general, Appen's professionalism, commitment to quality, and range of engaging projects have made my experience highly positive. I feel privileged to be a part of their contributor community and look forward to continuing my journey with them. Pros The desired features I like are:customizability and diverse task types which include data annotation, data collection, text categorization etc. The ease of use that I like is clear instructions and guidelines as well as support and training.Finally, through integration with other apps, the benefits are;automated workflows and data exchange hence valuable for clients who have existing data infrastructure or want to incorporate Appen's services seamlessly into their existing workflows. Cons What I like least about Appen is support and issue resolution.I want to mention the importance of responsive support and efficient issue resolution.This is because when I had challenges with my invoice and payment method when I wanted a request to be followed up on project Crescent, I got a late response and no positive feedback. I would really request the strengthening of customer support channels and ensuring timely resolution of issues or concerns to enhance user satisfaction. Switched from [Lionbridge Language Cloud](https://www.capterra.com/p/213500/Lionbridge/) This is due to Multilingual Capabilities: Appen places a strong emphasis on multilingual capabilities. They have a broad language coverage, offering data annotation and language-related services in a wide range of languages. This can be beneficial for projects with diverse language requirements unlike Lionbridge (Data Annotation Platform.)Another reason is due to Customizability: Appen provides customizable solutions tailored to the unique needs of their clients. They can design and implement projects with specific requirements, allowing for more flexibility and adaptability in meeting project objectives unlike Lionbridge Data Annotation Platform. Review Source AW Amane W. Translator and Localizer Translation and Localization Used the software for: 2+ years ### "Terrible Quality of Customer Support" March 4, 2024 1.0 I am extremely unhappy with the overall experience with Appen for the following reasons. -There are always open projects, however, they often do not seem to be actually available for contributors or disappear even during the application process probably due to a large volume of application. I applied for multiple projects – I filled in forms, took assessment tests, and went through other steps required for the projects. One project just disappeared from my project application list (so I assumed the application window was closed), the project manager or someone equivalent of another project emailed me basically saying that there is no open spot in the project although I passed the assessment and got qualified for it, and I never heard back from anyone in other projects. -The application process is very slow. There is one project that I managed to proceed to a payment setup step, but it took a few months from application to that point. It was disappointing to see my application status unchanged for that long, especially after I invested some time in the assessment test, which requires applicants to read over 100 pages of its task instructions and project guidelines to prepare for the test. -The quality of their customer support is terrible, as I described above. Pros There are always open projects and small tasks. Cons The whole experience with Appen was terrible, but if I must pick one, then it would be the quality of their customer support. I am very disappointed with the quality of support I received regarding a payment setup issue. I feel that my issue was dismissed without appropriate investigations. I requested support, and described the issue in details with a screenshot of the error message and provided all the information that I was asked to do so, including a copy of a government issued ID. However, I only received general responses (explanation of payment setup process). I also asked what the status of my payment is in the system but the question was never answered, either. I tired the process again, however, I received the same error message so I responded to them with that regard and requested for further support. They replied saying they were unable to proceed my application and closed the case. Moreover, my Appen account was discontinued immediately after that. I invested a lot of time and efforts in the whole application process so the quality of support was very disappointing. I think the support team did not try hard to solve the issue and they decided to disregard the issue because a lack of ability to support their customers. Review Source AM Amy M. Clerk Government Administration Used the software for: 1-2 years ### "Amy's review" March 27, 2025 5.0 Pros It is a great platform to earn money and try different jobs! Cons Nothing. It is a great opportunity to earn more money! Review Source Matta S. Student Higher Education Used the software for: 6-12 months ### "Best for software for earnings " January 27, 2023 5.0 The overall experience with appen app is better because i tired some apps for money earning but some hwen comperd to those apps appen is best and by adding some features to withdraw money apps like paypal Pros It is easy to earn money by simply completeing small taskes in the appen it takes the survey taskes and it is free of cost easy way to make money Cons It take charges for the transaction processing to withdraw the money from the money slow response from the app and some glitches in the app language could be not formal language unable to read takes are taking long time to complete Review Source Sai Nirmal A. Student Higher Education Used the software for: 6-12 months ### "Best platform for Crowdsourcing and for Remote workers also" March 10, 2023 4.0 My overall experience with the happen is that I started as contributor and earned some income as it provide remote work, flexible timings and easy tasks will be there on the platform. It's great platform for both data collection and earning some extra cash as well Pros The best thing about the Appen is that it makes data collection work easier and it provides remote work for micro workers. It is one of the best micro earning sites and the data collection required by the clients can be obtained from the contributors. It mainly works on training AI models. It's best working with Appen Cons I don't have much dislikes about Appen but some tasks may not be available for the contributors . And if the client continues for next projects after completing tasks , it would be great. Apart from that I don't have any dislikes. Review Source KN Kameisha N. Costumer server Consumer Services Used the software for: 2+ years ### "A good program to get easy money" July 29, 2023 4.0 Its a few hiccups but overall its good Pros I like the fact that it has several job listigs and you an easily qualify for. Cons I dont like getting paid once a month i be wanting the money now Review Source Yanick T. CEO Manager Food & Beverages Used the software for: 2+ years ### "Excellent for Freelancer..." June 7, 2022 4.0 The rules are very strict. You have to pass a qualification exam to have access to the tasks. Pros I got to know Appen in 2017 while working on the platform of one of its partners. Micro-projects are constantly published there and offer great ways to make money by offering your expertise to companies and individuals. Cons The remuneration is sometimes below the effort deployed, the percentage rating system is sometimes excessive. Review Source Alekhya H. Clinical investigator Hospital & Health Care Used the software for: 6-12 months ### "Appen for data collection " February 21, 2023 3.0 Overall it is useful for training the artificial intelligence and provide machine with efficient feed. It is also good for side hustle Pros It mostly works as the data collection agent through the clever way of giving incentives to the users for performing some tasks Cons Application status of project is really frustrating as they provide no replay. They also have only one payment option(Payoneer). The withdrawal limit also very high Review Source Sudarshan P. Student Education Management Used the software for: 6-12 months ### "My usage of Appen" September 13, 2023 4.0 Appen is good platform for users that those wants to earn money by completing various projects and tasks.And it is very reailable. Pros 1.Appen provide user friendly interface.2.It also provides flexible work opportunities for users to allow to work from anywhere.3.And it is also provides easy navigation tools. Cons 1.The major drawback of Appen was that the processing of payments may take extra time then accepted.2.The availability some of the tasks are limited. Review Source JP Jhon P. Guarda de seguridad Security and Investigations Used the software for: 2+ years ### "Trabajo remoto " March 1, 2024 5.0 En general debemos leer y analizar muy bien las pautas de cada tarea para acertar y te puedan dar un contrato de trabajo remoto Pros La cantidad de trabajos remotos a los que puedes aplicar Cons Algunas tareas tienen una complejidad la cual tiene muchas opciones de respuestas que al final debes tener mucho análisis para aceptar tu respuesta. Review Source VD Vincent D. analyst Think Tanks Used the software for: 1-2 years ### "completely satisfied" September 17, 2023 5.0 overall I'm satisfied with the opportunities that they provide. Pros i like the reliable on-time pay, the attentive customer service, the reliable emails i receive when i send a question Cons I'm slow maybe. Maybe sometimes the tasks are too tedious and foreign for me to succeed. I disagree with their analysis of my work occasionally. Review Source aA ayse A. translator Translation and Localization Used the software for: 6-12 months ### "hard training for work" November 11, 2021 4.0 Pros I like have a multiple choice to work. Various projets, we have the choice Cons So long trainings hours, sometimes 8 hours, qualificztion tests etc. Review Source GO Giselle O. Employee Inquiry Specialist Automotive Used the software for: Less than 6 months ### "Needs improvement" March 3, 2021 4.0 It is simple, it gives you options, but needs improvement with the mobile integration and support response. Pros I like that integrates mobile usage with the app, you have the option to search for a specific project, or you can see all the projects and choose one to work with, the interface is simple so it makes it kind of intuitive. Cons Even when you are applying for mobile projects, sometimes you just need to get on the desktop version because on the mobile app you just can't see them or look for them, so i think there is need for improvement on the integration. Review Source JM Jessieah M. Driver Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Appen App Review" June 5, 2025 4.0 Just downloaded it yesterday to test its' interface and mobility. The app is pretty responsive, and the above issues ARE real at times. Overall, not a bad app though, and good for those who actually have some time on their hands....without getting into specifics like age groups and what one does for work. Pros Appen provides flexible, work from home opportunities. This includes a variety of microtasks & mini projects one can do in their free time. Extra income = no 9-5 job! Cons There is an inconsistence with task/project availability. There are also issues with low pay for some projects. Projects can be limited based on your location and the low pay is usually below minimum wage for the amount of time put in. Review Source PK Praveen K. Sr. Associate Consumer Services Used the software for: 1-2 years ### "Appen : Earn great deals with simple tasks" September 15, 2022 5.0 It has been a great working experience with Appen. I have earned a good amount of money by just doing very simple tasks that doesn't require any special skills. Pros The most amazing thisng is that it help us to generate extra income by applying and doing simple tasks such as image capturing, transcribing, web analytics etc. Cons The only thing I like the least about it is sometimes, there are tasks showing in the task list but they are not functional, he reason might be availability of the particular project. Review Source VR Verified Reviewer Student Higher Education Used the software for: 1-2 years ### "Good Earning For Students using Appen" January 20, 2023 4.0 It is most useful, truly genuine and we can earn money by completing tasks it gives better experience and knowledge, Only drawback is in this pioneer only withdrawn money. Pros In appen it gives training for completing the task we can earn money from this software it is truly genuine Cons In this we can withdraw money by using pioneer only, because pioneer takes cutting upto 3$ Review Source VR Verified Reviewer CMO Internet Used the software for: 2+ years ### "Basicamente Appen puede ayudar con cualquier tipo de tareas" June 29, 2022 4.0 Pros Appen dispone de un red muy grande a través de la cuál se puede realizar cualquier tipo de tarea: Webscrapping, data entry, transcriptions, ...etc A cambio de fees muy razonables Cons Estaría genial ofrecer el onboarding y atención al cliente en Español, Francés, entre otros. Actualmente solo está disponible en inglés. Review Source TK Theresia K. Freelancer E-Learning Used the software for: 1-2 years ### "Appen Review" July 18, 2023 5.0 I am making money from the comfort of my home. I am learning new skills. Pros I am a freelancer and have received payments from doing micro tasks, a freelancer's dream really. Cons It's a waiting game. Not all countries receive the same amount of jobs. Review Source CP Chandrakeerthan P. student Higher Education Used the software for: 6-12 months ### "Great for doing tasks and earning rewards." February 16, 2023 4.0 My overall experience with Appen is great and i recommend everyone to use appen.It provides us money or rewards for doing some tasks.The users with no knowledge on this can also do tasks and earn money. Pros The best feature of appen is that it provides rewards for performing some tasks like web captures and translations.The user interface is very friendly and easy to set up.We can also sell projects on appen.Its like a kind of freelancing platform.Appen is the best for getting incentives for doing tasks. Cons The withdrawl of the money which we got by doing tasks is only through payoneer.It becomes difficult for everyone to withdraw money only through payoneer. Review Source mA mohamed A. chemical engineer Chemicals Used the software for: 1-2 years ### "thank you for this service" March 5, 2023 5.0 very good. Pros Ease of search, diversity, and price are very suitable for work. Cons I encountered many problems at the beginning of entering the site, the most important of which was linking the Payoneer account. Review Source HA Heather A. Mortgage Loan Processor Financial Services Used the software for: 2+ years ### "Took a long time to get in the door but once your in it pays " April 12, 2022 5.0 They provide companies with a wide range of technological help from real users without using surveys or user testing like other sites Pros It allows me to keep up with technology and put in my educational background to help companies further themselves in technology. It helps the internet become better and more informative. Cons It took a long time to get myself in door and sometimes it hard to understand the needs of each project. Review Source VR Verified Reviewer Finance Assistant Non-Profit Organization Management Used the software for: 1-2 years ### "Appen Usability" August 29, 2023 4.0 Excellent. Pros The app design is sleek and easy to operate. Cons Extended hours before getting suitable jobs. Review Source TVS Tiurma Vivi S. Freelancer Computer Software Used the software for: 6-12 months ### "Appen User Review " May 15, 2021 5.0 Until now, I still use Appen as one of platforms that can generate extra money for me, flexible work time , good payment and easy to operate. There also some tasks that doesn't take much time to finish so I can take several jobs at once and of course I makes more money. So overall i will highly recommend this app to my friend and family who wants to earn extra money from home Pros Appen is a platform to find a side job or more pocket money but not fast money. how to use and registration process also very easy depends on their qualifications. They also provide a training forum or event for new users which will beneficial to increase the agents/contractors personal skill Cons the weakness of this software is that there is no certainty of long-term work contracts and also not all agents or independent contractors can get new projects / work assignments, and the waiting time for one project can be very long, depending on the project itself. Some are fast and some arent Review Source JV Jagadeesh V. Student Higher Education Used the software for: 1-2 years ### "Great platform for earning money" January 2, 2023 4.0 It is very good for freelancing service but only think is it always uses payoneer payment method for withdrawal money that method can take so 3usd charge per transaction. other things are great in this service. Pros It's the best for freelancing service and this can be taken by conducting tests before getting tasks. For quality services purposes. Cons It's only uses payoneer payment method only that taking so much cuts of money. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.