# MRI ProLease Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is MRI ProLease the right Lease Management solution for you? Explore 48 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/210809/MRI-ProLease/reviews

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MRI ProLease

4 (48)

[View alternatives](https://www.capterra.com/p/210809/MRI-ProLease/alternatives/)

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Last updated March 13th, 2026

# Reviews of MRI ProLease

Ease of use

3.9

Customer Service

4.4

## Pros and Cons in Reviews

PL

Patrick L

DirectorHospital & Health Care, 10,001+ employeesUsed the software for: 1-2 years.

“It allows multiple teams to have access with the proper security.“

November 19, 2020

## Showing most helpful reviews

Showing 1-25 of 48 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Corporate Controller  
Telecommunications  
Used the software for: Less than 6 months

### "Prolease for technical accounting!"

October 5, 2018

5.0

Pros

This software is going to enable us to comply with the new Accounting Standard, ASC 842.

Cons

This software can seem overwhelming because there are so many "paths" to navigate, so training is required.

Review Source

Response from MRI Software

October 12, 2018

Thank you for your review! The ProLease Team

PL

Patrick L.  
Director  
Hospital & Health Care  
Used the software for: 1-2 years

### "Excellent Lease Administration and Lease Accounting Software"

November 19, 2020

5.0

We have had a great experience with ProLease so far. The customer service is great. They respond to your questions very quickly and can almost always find your solution.

Pros

I like that it works as an administrative database as well as an accounting software tool all-in-one. It allows multiple teams to have access with the proper security.

Cons

At times I wish the accounting reporting was a little more robust. I have everything I need for disclosures, but there have been a few work arounds instead of a one-stop shop report.

Alternatives considered

[LeaseQuery](https://www.capterra.com/p/143396/LeaseQuery/)

Reason for choosing MRI ProLease

LeaseQuery was much more expensive and ProLease seemed to check all our boxes.

Review Source

VR

Verified Reviewer  
CFO  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Much better systems out there"

January 21, 2026

1.0

We did not have a good experience with MRI. We originally bought the system when it was named AMT. We went through a very painful audit using MRI software. The system was unable to produce reports that our auditors needed for ASC842 compliance.

Pros

It is an option for lease management. It advertises great reporting and easy management of real estate and other capital leases

Cons

Very clunky to use Out of box reports aren't fit for purpose Very expensive There are cheaper, easier to use systems out there that most audit firms would recommend

Review Source

Response from MRI Software

March 12, 2026

Thank you for your feedback, we are sorry to hear that your experience with the system did not meet your expectations. We take comments like this seriously and are always looking for ways to improve both our product and our customers’ experience. We would really appreciate the opportunity to better understand the challenges you encountered, particularly around reporting and ASC 842 compliance. Please do get in touch with us directly and share your contact details so that a senior member of our team can discuss your concerns in more detail and put a plan in place to work towards a resolution.

BW

Beth W.  
Paralegal/Lease Aministration Manager  
Consumer Goods  
Used the software for: 2+ years

### "AMT Software Review"

January 30, 2020

5.0

I am very pleased with AMT and hope to get Lease Administration fully integrated into AMT

Pros

Everything is in spot and accessible via the web

Cons

There are few glitches with the new FASB rules but it seems to be leveling off.

Alternatives considered

[CoStar Real Estate Manager](https://www.capterra.com/p/135049/CoStar-Real-Estate-Manager/)

Review Source

Response from MRI Software

January 31, 2020

Thanks for the awesome review, Beth! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you. Thank you for your continued loyalty and we're excited to get lease administration up and running for you as well!

CP

Charlene P.  
Sr. Manager, Admin. Services  
  
Used the software for: 2+ years

### "Easy to use system and customer service is fast, friendly and thorough."

July 13, 2017

4.0

Pros

Very simple to move/terminate personnel in order to keep the floorplans up to date. Love the email notification when dispatching work tickets to the assigned tech.

Cons

Would like to see requested completion date column in the Maintenance Ticket List. Info available via reports but ability to sort list by this field would be efficient for daily assignments. Would be awesome to be able to search the Maintenance Ticket Lists (both open and closed) for key words found in the individual work order field "additional request info" . Trying to relocate old work orders for conference room setups or for previous resolution are cumbersome, searching by key words such as blood drive, board meeting, auditorium, etc. who be most helpful.

Review Source

Dave Z.  
Director of Accounting  
Renewables & Environment  
Used the software for: 6-12 months

### "Has potential once they get through growing pains"

June 11, 2019

3.0

We signed up for AMTDirect a year ago and the experience started rocky, but is getting better. This review is from an Accounting perspective as we primarily use this software for ASC 842 capabilities. I felt that a year ago, AMTDirect was missing quite a few features that we were sold on. They have been working hard to improve and many new features have rolled out over the past year. Stability was troubling a year ago, but has improved a lot. They do still have the occasional hiccup, but I believe it will continue to improve as they roll out additional resources. There are still some features that we'd like to see, such as automated disclosure reports, better lease transfer capabilities, better mass uploads and short-term lease expense reporting. However, where the system currently falls short, the AMTDirect team will either help you find workarounds to get the info you want, or manually build reports for you that have what you need, and as I understand it, nearly all of what we want is in development. Because of this I give them high marks for customer service. I feel a lot better about where AMTDirect is heading after seeing the concern their CEO has. I believe the software in its current form is about on par with most other lease accounting software for ASC 842, which is why I give 3 stars for the other categories. As they continue to improve and roll out features, I will update my review to reflect that.

Pros

It serves as one database where all your leases can be stored. Customer service will do what is in their power to help you resolve issues, they will do their best to help you through growing pains. After writing an initial bad review, I have edited this review to increase my ratings because the CEO personally reached out to me to understand our issues and work to resolve our frustrations. I believe they do care about their customers and want to help.

Cons

There are some growing pains. ASC 842 proved to be much more difficult and far-reaching than any software companies anticipated, with each customer having unique needs. I do believe AMTDirect stumbled a bit when first preparing for this, but to be fair, they are working furiously to correct issues and roll out new features. Our experience was that we were sold on a finished ASC 842 ready product with all the features we wanted, and that wasn't the case when we signed up a year ago. Since then, the Company has rolled out a lot of new features. Not everything we need is there yet, and they acknowledge that, but there are typically workarounds they will help you with, and their service teams go out of their way to prepare things manually for you if the system can't produce them. After discussions with their CEO, I believe their intent is genuine, and they will continue to improve and roll out the remaining features we need.

Review Source

Response from MRI Software

June 12, 2019

Thank you so much for your kind words, Dave. We really appreciate you taking the time to share your experience with us. We count ourselves lucky to have customers like Vivint Solar that continue to provide us feedback....it helps us get better every day! One of our core values is to be passionate about customer success and I'm glad you were able to feel that from our team. If you ever need anything, please don't hesitate to reach out.

Stephanie S.  
Senior Accounting Analyst  
Building Materials  
Used the software for: 1-2 years

### "Looking for lease accounting software? Keep looking."

December 9, 2019

2.0

When they're not experiencing outages, it does most of what we need it to... usually. Underwhelming, to say the least. They rolled out the accounting module too quickly, and without enough input from SME's.

Pros

The user interface is, for the most part, ok. Easy to navigate.

Cons

Where to begin? Let's start with their Report Builder, which is archaic. If you need anything other than canned reports, it's incredibly cumbersome. Or I could talk about the technical accounting functionality: It's been over a year, and they still haven't developed the capability to CLOSE OUT A LEASE through the automated batch entry process. You'll have to track your expired leases, and create manual journal entries to clear the ROU asset and amortization. Let's move on to response time: I opened a ticket 2 MONTHS AGO for an issue that impacts our ability to even create a system generated entry for one of our largest leases. I have been creating manual entries (which are guesstimates, since there's no FASB schedule either) for the last 2 months, with no end in sight. If all you need is lease accounting software (not the full lease management suite of products for a lessor), this is not worth the headache.

Review Source

Response from MRI Software

December 13, 2019

Stephanie, thank you for taking the time to bring this to our attention. Customer satisfaction is one of our top priorities, and we are disappointed to learn that we didn't live up to your expectations. Our product leader will be reaching out to you shortly. We'd greatly appreciate the opportunity to make things right. Thank you again for your honest feedback and we look forward to speaking with you.

JR

Jessica R.  
Corporate Real Estate Analyst  
Financial Services  
Used the software for: Less than 6 months

### "It has great potential but fails to live up to expectations. Almost there."

July 17, 2017

3.0

Pros

Workplace: We haven't spent too much time in this module. It seems to be pretty straight forward. ProLease is more than happy to help us fix floorplans in which the architect has changed. Maintenance: I like the ability to assign tickets to groups instead of users. Automatic emails, which we can customize is great. However, all fields listed in the email customization, there are some we cannot add to the message which is disappointing.

Cons

Workplace: Possible better communication on next steps after training. There seemed to be a general confusion on who was supposed to do what next on the clients end. In addition, our extensions are supposed to be 5 numbers not 4. We have brought this to our contact at ProLease weeks ago but it has not been resolved. Asset managment seems messy. Maintenance: I would like the ability to create better reports or have some of these reports as basic, if there is a field then we should be able to pull that data into a report. In addition, we will like to be able to create custom fields in Maintenance. It doesn't make sense to assign the ticket to a vendor and not have the ticket summary show a vendor attached without having to pay for a custom view. We will like a do not exceed amounts per vendor that will automatically pop up in ticket once we assign it. We will like to have the ability to mass update or assign, but I think that's a feature that we can live without. We are also running into more issues that I am not happy that we are having.

Review Source

PW

Patsy W.  
Director of Accounting  
Machinery  
Used the software for: 1-2 years

### "Not favorable"

February 4, 2020

3.0

manage leases globally for compliance with US GAAP

Pros

It is in the cloud. Storage of documents within the software.

Cons

Promised features and functionality does not exist. Software outputs must be validated manually as it has been unreliable. Reports are not covered by SOC reports and often are unreliable.

Reason for choosing MRI ProLease

Price

Review Source

Response from MRI Software

February 5, 2020

Hi Patsy, thank you so much for your feedback. We set a high standard for ourselves, and we're so sorry to hear your expectations were not fully met. Due to the complexity of the new lease accounting standards, we quickly shifted the product roadmap to solve the financial lease accounting needs of our customers. Because of this, certain feature enhancements were re-prioritized. We would love to have a conversation with you to ensure we understand your specific needs and see if we can make it right. Please reach out to us at product@amtdirect.com. Thank you again for your feedback!

SZ

Sherri Z.  
Leasing Manager  
Higher Education  
Used the software for: 2+ years

### "AMT Manager"

February 5, 2020

4.0

My overall experience with AMT is positive. I have a long history as a user and have built good relationships with some of their team members.

Pros

Portfolio Insight is what I like most about this software.

Cons

ASC 842 / Accounting Manager is what I like least about this this software.

Review Source

Response from MRI Software

February 6, 2020

Hi Sherri, thanks for leaving us such a wonderful review. We are thrilled that you have enjoyed your experience with AMTdirect. We put customer experience and satisfaction as a top priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to continuing to serve you!

BP

Binu P.  
Financial Accountant  
Automotive  
Used the software for: 2+ years

### "Prolease"

August 22, 2022

4.0

Pros

journal production was was easy and mapping was easy

Cons

setting up a new lease is not simple and needs good time.

Review Source

PB

Peter B.  
General Counsel  
  
Used the software for:

### "Without hesitation, I recommend this product and this company."

March 3, 2009

5.0

Without hesitation, I recommend this product and this company. We have saved significant amounts of leasehold expenses, far in excess of the cost. My job is easier and I sleep better at night having our lease database with AMT.

Pros

Web-based secure platform that even a real estate rep or an atty can readily use. Customer service is fabulous. Have built company specific institutional knowledge of our needs and abstract requirements.

Cons

Occasionally lack of need report is readily remedied by AMT.

Review Source

KY

Kaleigh Y.  
Administrator  
Restaurants  
Used the software for: Less than 6 months

### "Wonderful lease management suite!"

March 9, 2017

5.0

We love the ease of access, the quality, the customer support, and most of all, the features and functionality! AMT has made our jobs more efficient and effective.

Pros

Features and organization

Cons

The report builder can be cumbersome

Review Source

JP

Justin P.  
Property Manager  
  
Used the software for:

### "Time Saver"

March 29, 2016

4.0

AMT puts all of our leases at my fingertips. I can quickly log in and find the provisions I need. It would take probably 5x longer to do so manually. My only con is that the system times out way to quickly. Keep up the good work!

Review Source

Response from MRI Software

March 29, 2016

Thanks Justin! We are delighted that you are happy with the system. We appreciate the feedback about the time out. We'll take it under consideration as we delicately balance security and convenience.

JS

Jessica S.  
Assistant Property Administrator  
  
Used the software for:

### "Assistant Property Administrator"

June 10, 2013

5.0

I would recommend this product to anyone. It is such a great product and has everything I need.

Pros

ProLease is the easiest database I have ever used! It is very user friendly. If I have ever needed help, tech support is very quick at getting me the answers I need.

Cons

I have not found any cons with this product.

Review Source

SS

Scott S.  
AVP Real Estate & Capital Assets  
  
Used the software for:

### "Excellent product that still needs some tweaks."

January 30, 2009

3.0

Excellent product that still needs some tweaks.

Pros

fairly easy to learn.

Cons

customizing reports is too difficult. The info is there but it is not easy to pull out.

Review Source

LS

Linda S.  
Office Specialist I  
Government Administration  
Used the software for: 2+ years

### "Reports could use improvement"

February 11, 2019

3.0

I do not use ProLease Maintenance

Pros

The color coordinating and page layout is nice. I can see a lot of information on one screen it's not crowded or hard to find what you are looking for.

Cons

The reports are not user friendly, we have to export to excel and then spend lots of time removing lines and info we didn't want.

Review Source

Response from MRI Software

February 12, 2019

Hi Linda, Thank you very much for your review of our ProLease Maintenance software. Our only question is regarding your comment at the end that you do not actually use the software. Are you just receiving the reports? If so, we would be excited to work with whoever is preparing the reports and review our Custom Report Writer where you can pick and choose only the fields that you want to see. Please contact us any time to work on this together.

TT

Tanya T.  
Portfolio Manager  
Real Estate  
Used the software for: 2+ years

### "Very easy to use"

November 17, 2020

5.0

Pros

Ease of use: logical flow throughout the application from one page to the next. Logic also extends to how the data is to be entered. From a lease abstract/capture aspect, minimal training involved in order to use MRI ProLease.

Cons

On properties that have more than one lease, if a document is uploaded to one lease it is not available to the entire property.

Review Source

AL

Anna L.  
NRE Capital Projects Manager  
  
Used the software for:

### "ProLease - 'TWO SNAPS AND A CIRCLE'"

April 30, 2013

5.0

Recommend for lease administration as well as project tracking. I use the Project Tracker Module the most and can't imagine using any other program ever again. I LOVE IT.

Pros

From ease of use, to the high level of customer service received...ProLease delivers. We use the system on a daily basis and it is an integral part of the real estate function. The system is VERY easy to use - User Friendly as they say. But if you ever need support - you will happy with the service I'm sure. The folks at Linksys do an outstanding job - from all the research and knowledge that goes into their software/programming, to reseting a user password- the level of customer service has been consistently top notch since day one. I've been using the system for just over 3 years now - I have never had a problem or a bad experience. You just don't hear that kind of feedback anymore. In addition, the system can be customized to your specific needs. We use 'error trapping' and 'auto imports' to elminate key strokes as well as potential over spend. The imports are verified against key controls before the upload is successful. The time saved and ease of use - PRICELESS.

Cons

The only Con I can think of is that I don't have to call often enough for support! Alan and Aaron are both so helpful and such a pleasure to work with... I think I am their biggest fan!

Review Source

EB

Emily B.  
VP Finance  
Retail  
Used the software for: 2+ years

### "Harder than It Looks"

September 15, 2016

3.0

We have had several 'owners' of AMT and not one, including the lead for our dedicated real estate management team were able to input, integrate and communicate information about our leases from AMT. The software may work if there is a fairly sophisticated team available to update, upload, reconfigure, and manage the numerous datapoints with each lease. These comments may be biased because we have only the most basic package. In the basic package, standard reports can convert to Excel. But the excel reports come out in a clunky font 97-2003 version that is not pivot ready and generally unusable. Not intuitive, except perhaps for the very most skilled real estate professionals. Useless for accounting for monthly payments by month or posting a monthly journal entry to report rents in accordance with GAAP.

Pros

Maps are included with location address. Customer support is responsive and friendly.

Cons

See above. Difficult to use, difficult to validate data is complete and accurate.

Review Source

LJ

Lauren J.  
Senior Accountant  
Accounting  
Used the software for: 6-12 months

### "Disappointing to say the lease"

January 30, 2020

1.0

Pros

None, I do not have any pros because we have not yet had success in the system being used as intended.

Cons

It is bare bones and doesn't even do that correctly. A lot of system downtime and every day is a new issue.

Review Source

Response from MRI Software

January 31, 2020

Hi Lauren, Thank you for sharing your feedback and for bringing this to our attention. We sincerely apologize that we haven't met your expectations and hope we can make it right. I can see that John Hopkins Real Estate is currently in implementation. I'm going to pass along your feedback to our Professional Services team so they can personally reach out to you and investigate your feedback further.

RC

Robin C.  
Real Estate Administrative Coordinator  
Staffing and Recruiting  
Used the software for: 2+ years

### "Prolease platform"

November 19, 2020

5.0

Pros

Easy access and one stop shop. All information housed on one platform.

Cons

Still learning about the many features, suggest more training in the beginning.

Reason for choosing MRI ProLease

introduced by Cresa

Review Source

JH

Jennifer H.  
partner  
Accounting  
Used the software for: 6-12 months

### "review of AMT"

January 31, 2020

4.0

Great people and easy to work with! AMT has been a great partner in helping us implement!

Pros

ease of use and that it is cloud based and we could share it with clients-also loved the AMT team that helped us

Cons

Still looking to develop some easier to use reports for us as a CPA firm using the software and standard chart of accounts. We are using the software to implement ASC 842 for many clients and need simple reports and easy chart of accounts that we can use on many clients

Reason for choosing MRI ProLease

ease of use, the sales team was great and responsive. Katy and Pam were excellent.

Review Source

Response from MRI Software

February 3, 2020

Hi Jennifer, Thank you so much for taking the time to leave us a review and for the positive feedback. We're so happy to hear you find our solution easy-to-use and that you've enjoyed working with the team at AMTdirect. We think they are pretty great too!

JS

Jess S.  
Director of Research  
  
Used the software for:

### "LeaseEagle Review"

February 15, 2012

4.0

I really do like this system a lot and I would recommend this to anyone.

Pros

I really like the system. It has everything I need from sales to lease documents. You can have the photos, landlord, sales, store managers, leases, HVAC contracts and many many more things all under one store.

Cons

There are a couple of minor problems I have and one of them is uploading leases. This takes a very long time. I have tried this a few different places to test the internet connection and it is still slow, but once the uploads are in, everything runs great. My 2 other small issues are when your in one store and you have made your changes and are ready to move to another, you have to close out a couple of windows and then when you get back to the main screen you have to drop down the store list again and then you have to search for the next store you want. The next issue is when your in a store and your under lease charges and you want to see a different charge, you have to close out the current charge, go back to lease information and then go back to charges and go to the next charge. It would be much easier to eliminate all those steps.

Review Source

JM

John M.  
Senior Accountant  
Accounting  
Used the software for: 6-12 months

### "AMTdirect does not provide consistent service and is not user friendly"

January 30, 2020

2.0

Pros

The lease overview screens are well organized and informative with a large range of information.

Cons

AMT often has service disruptions that make it difficult to rely on and can impact data. It is also difficult in some cases to determine what reports to use for certain information.

Review Source

Response from MRI Software

February 4, 2020

Hi John, Thank you for sharing your feedback and for bringing this to our attention. We sincerely apologize that we haven't met your expectations and hope we can make it right. Over the past few months, we have made huge strides in improving the stability of AMTdirect. I can see that John Hopkins is currently in implementation and your colleague left us a review as well. I'm going to pass along your feedback to our Professional Services team so they can personally reach out to you and investigate your feedback further.

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