--- title: "GRAX Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about GRAX Software - reviews, pricing plans, popular comparisons to other Backup products and more." source_url: "https://www.capterra.com/p/210924/GRAX/" page_type: "product" language: "en" --- # GRAX Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) GRAX ## What is GRAX? GRAX is the best way for businesses to protect, manage, and act on their historical Salesforce data. Only with GRAX can businesses own their Salesforce data in their cloud (AWS) and maintain their data's Digital Chain of Custody. By combining Salesforce data backup, recovery, and archiving with scalable data operations (DataOps). The same tool that lets you backup, archive, and recover your Salesforce data is the easiest way that businesses can extract, pipe, and reuse their CRM data. ## What is GRAX used for? [Business Continuity](https://www.capterra.com/business-continuity-software/)[Backup](https://www.capterra.com/backup-software/)[Data Governance](https://www.capterra.com/data-governance-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $48000 Other, Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for GRAX?[Manage this product listing](https://www.g2.com/products/grax/claim_requests/new?auto=true) ## GRAX Overview Updated September 2026 AI summary GRAX supports organizations of all sizes in managing, archiving, and safeguarding their cloud data across multiple platforms. With features for backup and recovery, capacity analytics, and access controls, it addresses needs in cloud management, data governance, and business continuity. Optional data visualization tools provide added insight, and deployment is available via cloud, SaaS, or web-based options. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### GRAX 0.0 VS. [4.6 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) Starting Price $48000 Other, Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (54) Value For Money 0.0 (0) Value For Money 4.4 (49) Customer Service 0.0 (0) Customer Service 4.5 (49) ## GRAX alternatives [Cohesity](https://www.capterra.com/p/166007/Cohesity/) [4.6 (54)](https://www.capterra.com/p/166007/Cohesity/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/166007/Cohesity/) Highest Rated [Rubrik](https://www.capterra.com/p/148206/Rubrik/) [4.8 (74)](https://www.capterra.com/p/148206/Rubrik/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/148206/Rubrik/) [Cloud Volumes ONTAP](https://www.capterra.com/p/183587/Cloud-Volumes-ONTAP/) [4.0 (3)](https://www.capterra.com/p/183587/Cloud-Volumes-ONTAP/#reviews) Starting price $0.37 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/183587/Cloud-Volumes-ONTAP/) [OpenText Cloudally Backup for Microsoft 365](https://www.capterra.com/p/155742/CloudAlly/) [4.7 (94)](https://www.capterra.com/p/155742/CloudAlly/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/155742/CloudAlly/) ## FAQs about GRAX Overview ### What company size and specific industries is GRAX built for? GRAX is designed for mid-market and enterprise organizations that rely on Salesforce and need control over their data. It fits companies across industries that want to capture, store, and reuse Salesforce data in environments they own and operate, especially those with compliance, retention, or data access requirements. Features and Usability ### What are the key features of GRAX? GRAX offers backup and recovery tools, including cloud backup, continuous backup, incremental backup, backup scheduling, and backup logs. It also includes archiving and retention, web archiving, data discovery, data profiling, version control, access controls/permissions, encryption, secure data storage, and capacity analytics for managing stored data. Getting Started and Support ### What training and onboarding options does GRAX offer? GRAX provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars offer scheduled group learning, documentation gives written reference material, and videos provide visual self-paced instruction. Getting Started and Support ### What customer support options does GRAX offer? GRAX provides email/help desk support, a FAQ/forum, a knowledge base, and phone support. No reviewer feedback about support is available in the catalog data, so support quality, response times, and user satisfaction cannot be assessed from reviews. ## Features AI summary Based on 1,332 Backup reviews According to Capterra reviewers, these are the cloud management features buyers prioritize most when evaluating a solution: - **Data Storage Management** (**55%** of reviewers rated this feature as critical) - **Real-Time Monitoring** (**47%**) - **Alerts/Notifications** (**47%**) GRAX includes other capabilities that Capterra reviewers also rate as important, such as **Backup and Recovery** (**59%**) and **Access Controls/Permissions** (**42%**). Together, these features help businesses protect critical data, manage who can view or update information, and maintain tighter oversight of cloud environments, giving teams more confidence in day-to-day operations. Access Controls/Permissions Define levels of authorization for access to specific files or systems Archiving & Retention Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Backup and Recovery Create backups and provide methods to recover deleted/lost data Backup Log Records the events that occur during a backup process Backup Scheduling Schedule automatic backups by selecting the frequency of data backup jobs Capacity Analytics Assessment of resource optimization and capacity availability across the environment GRAX 24 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Backup Log: Records the events that occur during a backup process - Backup Scheduling: Schedule automatic backups by selecting the frequency of data backup jobs - Capacity Analytics: Assessment of resource optimization and capacity availability across the environment - Cloud Backup: Process of backing up of files and applications to cloud-based remote servers for protection of data - Continuous Backup: Backup of computer data automatically saving a copy of every change made to that data - Data Discovery: Discover and connect variety of data sources to the application for analysis - Data Profiling: Examines, analyzes, and organizes data to create relevant summaries or graphs. - Data Recovery: Ability to restore deleted, hidden, or lost data from an email server/system - Data Security: Protect sensitive data for digital privacy - Data Visualization: Graphical representation of data - Document Management: Store, manage, and track all electronic documents in a centralized location - Encryption: Convert data into a code for security - Incremental Backup: Copy only the new data that has been changed or created since the previous backup - Multi-Cloud Management: Allows businesses to monitor and secure applications and workloads across multiple public clouds - Multimedia Archiving: Archiving documents of different digital mediums - Multiple Format Support: Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12) - Secure Data Storage: Securely stores data to prevent data loss or breaches - Storage Management: Store items for a designated period of time - Version Control: Track revisions and updates made to files and navigate between different versions - Web Access/Restoration: Web Access/Restoration - Web Archiving: Gathering, storing and preserving data found on the World Wide Web --- Get Advice We can help you find the software with the features you need. ## Pricing Basic $48,000 Other,Per Year Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.