# Emporix Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Emporix the right eCommerce solution for you? Explore 8 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/210960/Headless-Commerce/reviews

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Emporix

5 (8)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Emporix

Ease of use

5.0

Customer Service

5.0

## Showing most helpful reviews

Showing 1-8 of 8 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MD

Manohar D.  
Founder & CEO  
Information Technology and Services  
Used the software for: Less than 6 months

### "Enterprise MACH Commerce Platform for B2B Commerce"

January 31, 2023

5.0

Overall experience working with the Emporix platform and the team at Emporix is great.

Pros

Scalability and Performance of the Emporix DCP and CXP platform

Cons

No cons that we have encountered yet. Feature Roadmap is robust.

Alternatives considered

[Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[SAP Commerce Cloud](https://www.capterra.com/p/275495/SAP-Commerce-Cloud/)[Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/)

Reason for choosing Emporix

Was looking for a scalable headless Cloud Native platform that will reduce TCO as the volumetric scales in terms of number of orders and and API calls.

Review Source

Response from emporix

February 14, 2023

Thank you, Manohar, for the detailed review! We appreciate the effort it took to write it!

WG

Wojciech G.  
Senior Product Owner  
Information Technology and Services  
Used the software for: 6-12 months

### "Versatile commerce platform"

November 10, 2021

5.0

Pros

The Emporix platform is a modern, cloud-native solution that offers high-availability and scalability needed by commerce systems of any scale. Beside the rich functionality offered out of the box, the company is able to be agile and help their customers to gain advantage over the competitors by delivering new capabilities in reaction to market signs.

Cons

Compared to a monolith, SaaS software customisation is more focused on integrations than on building custom components into existing platform's code. Sometimes this can be challenging, yet at the same time this brings flexibility and better separation of concerns.

Review Source

Response from emporix

February 14, 2023

Thank you for your review! We are serving our customers to the best of our ability. That is why we try to be flexible and deliver the capabilities customers need by allowing customers to influence our roadmap.

DA

Dirk A.  
VP Engineering  
Information Services  
Used the software for: Less than 6 months

### "headless B2B Commerce"

June 7, 2022

5.0

I had a very pleasant experience

Pros

ease of use, API driven approach, scalable, adoptable

Cons

Integration was mostly custom work instead of out of the box configuration

Review Source

Response from emporix

February 14, 2023

Thank you for your honest review, Dirk!

NG

Norman G.  
Incubator  
Wholesale  
Used the software for: 1-2 years

### "Emerging alternative to keep pace with technological progress"

July 24, 2023

5.0

Pros

In today's complexity, Emporix offers a fast and lean way to get a grip on technical progress. The advantages are not only the TCO consideration but also the short realization time.

Cons

Like any very flexible customizable software, you also need to have the knowledge of what all needs to be customized for your own business processes.

Review Source

Response from emporix

July 27, 2023

Thank you, Norman for an honest review! As Emporix is a very flexible solution it allows for plenty of customization options, starting from a bespoke front-end solution through custom processes and flows. These customizations can be either done with an in-house development team or outsourced to one of our trusted partners.

BB

Brian B.  
Partner  
Information Technology and Services  
Used the software for: Less than 6 months

### "Implement Emporix in 12 Weeks"

January 20, 2023

5.0

Excellent.

Pros

From the moment that Emporix was selected our company was able to implement it for our client in 12 weeks. This is unheard of in the enterprise space.

Cons

The front-end is bespoke and must be built. Thankfully Avatria has a reference storefront that integrates with Emporix to address this issue.

Review Source

Response from emporix

February 14, 2023

Thank you, Brian! As our solution is headless, front-end has to be custom built for the customers. This is why we partner with solution providers like Avatria, to deliver outstanding front-end solution and integrate it with the back-end and any other API-first services to our customers. This is why partnerships are so important in the API-first era! We are happy Avatria is one of our delivery partners and we hope to see many successful MACH architectures built by you for our customers.

NI

Norbert I.  
Software Developer  
Information Technology and Services  
Used the software for: 6-12 months

### "Great Headless eCommerce Platform"

April 25, 2023

5.0

Working with Emporix gives the feeling of having a partner on your side who is very interested in implementing great projects together with customers and partners.

Pros

The detailed API documentation is a great help for an effective software development. The cooperation with Emporix is excellent; if you have questions, you always receive quick and first-class support. Ideas and suggestions are taken into account when developing the roadmap.

Cons

In my work with the Emporix platform so far, I have not been able to identify any functions that I would have missed.

Review Source

DB

David B.  
Marketing Manager  
Computer Software  
Used the software for: Less than 6 months

### "Nearly Perfect"

April 25, 2023

5.0

Pros

Just pay, what you usecloudbased PlatformMicroservice-Architecture

Cons

big team power necessary for implementation

Reason for choosing Emporix

It is a perfect addition to our actual products, Pricing

Review Source

DS

Dmytro S.  
Senior Software Engineer  
Computer Software  
Used the software for: Less than 6 months

### "Great SaaS for e-commerce"

January 22, 2023

5.0

Pros

Easy to set up and use, great support from dev team

Cons

Some inconsistency may appear between different APIs, but I know this is something dev team is working on

Review Source

Response from emporix

February 14, 2023

Thank you, Dmytro! We are working continuously on improving the platform and the documentation. If you find any inconsistencies, please write support@emporix.com.

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