# KAWAK Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about KAWAK Software - reviews, pricing plans, popular comparisons to other Quality Management products and more. Source: https://www.capterra.com/p/211071/KAWAK --- # KAWAK Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) KAWAK ## What is KAWAK? Quality management software. Users can manage tasks, documents, risks, strategic planning, audits, teams and more. ISO - Organización Internacional de Normalización standard compliance. kawak software, simple and effective. Manage processes easily and meet legal requirements, ISO, managers, risks, etc. kawak® has 450 features and 25 integrations. Our purpose is to facilitate your work so that you have a balance of life. Contact us www.kawak.net ## What is KAWAK used for? [Quality Management](https://www.capterra.com/quality-management-software/)[Document Management](https://www.capterra.com/document-management-software/)[Risk Management](https://www.capterra.com/risk-management-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 329 user reviews Reviews sentiment Positive 95% Neutral 5% Negative 0% Pros & cons Accessible learning and support Comprehensive process integration Frequent system errors and downtime Starting price $238 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Quality Management / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for KAWAK?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.kawak.net/&name=KAWAK) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### KAWAK 4.6 (329) VS. [4.5 (528)](https://www.capterra.com/p/148577/MasterControl/reviews/) Starting Price $238 Flat Rate, Per Month Starting Price $25000 Other, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (329) Ease Of Use 4.1 (527) Value For Money 4.6 (312) Value For Money 4.2 (429) Customer Service 4.7 (324) Customer Service 4.5 (492) ## KAWAK alternatives [4.2 (1,304)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [4.8 (118)](https://www.capterra.com/p/97557/QT9-Quality-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (112)](https://www.capterra.com/p/136111/ComplianceQuest/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (57)](https://www.capterra.com/p/147317/PropelPLM/reviews/) Starting price $73.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/211071/KAWAK/alternatives/) ## Who uses KAWAK? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 233 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 233 reviews Administrative 37% Administrative 37% Engineering 14% Logistics & Supply Chain 5% Product 4% Others 39% Top industries Based on 233 reviews Health, Wellness and Fitness 36% Plastics 18% Higher Education 18% Computer Software 14% Other 14% ## Pros and Cons Accessible learning and support 97% positive reviews out of 30 Most users report training and learning curve is manageable, with intuitive tools, tutorials, and responsive support aiding adoption. Frequent system errors and downtime 100% negative reviews out of 25 Most reviewers find bugs and issues cause platform crashes, slow performance, unreliable access, and delayed ticket resolution. Comprehensive process integration 97% positive reviews out of 30 Most reviewers indicate integrations facilitate seamless connection of modules, unified data management, and compliance with multiple standards. Centralized management system control 100% positive reviews out of 27 Most reviewers describe management implementation as streamlined, enabling centralized oversight, process organization, and company-wide collaboration. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Document Storage 4.7 (119) 53.78% of 119 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system Document Management 4.7 (112) 78.57% of 112 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Corrective and Preventive Actions (CAPA) 4.6 (99) 50.51% of 99 reviewers that rated this feature as important or highly important Investigate and take action at root cause or error in processes to prevent recurring issues Access Controls/Permissions 4.7 (96) 83.33% of 96 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Version Control 4.6 (71) 87.32% of 71 reviewers that rated this feature as important or highly important Track revisions and updates made to files and navigate between different versions Secure Data Storage 4.8 (69) 68.12% of 69 reviewers that rated this feature as important or highly important Securely stores data to prevent data loss or breaches KAWAK 84 features Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Find and manage potential candidates and their applications and resumes through the recruiting life cycle Manage the process of evaluating documents or requests submitted for approval Creation, administration, and evaluation of assessments or tests Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Create a targeted plan, schedule resources, and determine long-term goals for the audit process Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Schedule the calibration of instrumentation and maintenance requirements Track and monitor efficient handling of all changes/transitions Record and track all relevant internal and external communications Catalog, manage, and develop employee skill sets Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction Track and manage adherence to policies for any service, product, process, or supplier Investigate and take action at root cause or error in processes to prevent recurring issues Alter the layout and content of reports Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Process of tracking logged defects (errors) in a product or service to create new versions to fix the error Plan and implement business continuity measures in case of unforeseen events Automated or logic-based workflows that assist in the creation of electronic documents Scan, move or upload electronic files within the software's repository Assign categories, labels, tags, or attributes to documents for organization, search and storage Management and control of the creation, approval, and distribution of documents and processes to ensure they meet industry regulations Store, manage, and track all electronic documents in a centralized location Review and analyze existing information across documents Store and organize documents in a centralized system Digitally sign online documents Electronic storage of staff/employee contact information and job status in a centralized repository Track employee schedules, availability, and performance across projects and tasks Centralized storage for employee data, records, and performance metrics Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed Public or private sharing of digital files such as documents, audio/video, images, and more Store, manage and track all forms in a centralized location Search for specific words or phrases within a document or database Automates core HR functions such as talent management, employee evaluation and learning management Manage and track all disruptions and incidents Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Ensure internal objectives and compliance with policies are met Track and monitor processes/products to ensure they meet international standards developed by the ISO Manage risks related to IT systems Manage, maintain and track the performance of assets and equipment Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12) Identify issues and deviations from specifications Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Manage risk that occurs from systems failure or inadequate processes Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Create, manage, and track policies and procedures within an organization Plan and coordinate all the resources, costs and time needed to execute assignments Create, send, and track purchase orders and their statuses Ensure that quality requirements and standards are met across production processes Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Tools to find, assess, and hire suitable candidates for a job within an organization Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Identify, monitor, and assess risks to brands Analyze potential risks across the organization Initiate collection and analysis of known risks Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Reporting of risks associated with specific actions, events, or entities Assess and score risks using risk matrices Set & manage permission levels based on user roles and restrict access to only authorized individuals Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Statistical methods to assist with and maintain quality control of processes Qualify, select, and monitor supply chain partners Gauge satisfaction and receive information for improvement and success Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Track employee/learner's progression through training programs Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Track revisions and updates made to files and navigate between different versions Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.5 (329) 4.5 Based on 329 reviews ## Pricing Value for money 4.6 (312) Free Trial Basic $238.00 Flat Rate,Per Month Value for money 4.6 (312) 4.6 Based on 312 reviews ## Integrations [ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)[ Microsoft Entra ID](https://www.capterra.com/p/219692/Azure-Active-Directory/)[ LDAP Manager](https://www.capterra.com/p/247238/LDAP-Manager/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (324) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (324) 4.7 Based on 324 reviews ## User reviews Overall rating 4.6 Based on 329 reviews Filter by rating 5(221) 4(93) 3(15) 2(0) 1(0) Mentioned topic Sorted by most recent NA Nicolas A. Responsable de Calidad Food Production ### "Kawak: Experiencia positiva " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 27, 2026 Nuestra experiencia con Kawak ha sido muy positiva. La plataforma resulta intuitiva y facilita el seguimiento de tareas, contribuyendo a una mayor eficiencia operativa. Pros Nos ha permitido, como empresa, organizar la gestión documental y mejorar la administración de los procesos en los que participamos. Cons Por el momento, no hemos identificado ningún punto negativo, observándose un desempeño acorde a lo esperado y en línea con los estándares definidos. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MA Maria Alexandra R. OFICINA Health, Wellness and Fitness ### "Buen trabajo" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 April 22, 2026 Es buena. No es excelente por que a mi me bloquea varias veces indicando que el usuario o contraseña no son y no se ha podido solucionar, ya lo deje de reportar por se hace seguimiento y queda igual. Pero en general solo es eso lo que he tenido de problemas. Pros La trazabilidad que se tiene en los módulos , todo queda con la trazabilidad de cada actividad. Me gusta la nueva versión visual. Cons Hya un módulo de servicio al cliente que siente que se podría mejorar , se tiene que devolver muchas veces al menú inicial para modificar la queja o clasificar en vez de tener el botón cuando uno lo esta leyendo. Deben mejorar el modulo de auditorias para que no sea denso. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CA Camila A. Analista de caliad Computer Software ### "Experiencia positiva con KAWAK en la gestión de calidad" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 17, 2026 Mi experiencia con KAWAK ha sido positiva, ya que es una herramienta intuitiva, fácil de usar y muy útil para gestionar procesos de calidad. Me ha permitido organizar la información, hacer seguimiento a acciones y trabajar de forma más eficiente en el área. Pros KAWAK me ha gustado porque es fácil de usar, práctico y agiliza procesos de calidad de forma eficiente y organizada Cons No he encontrado desventajas relevantes, ha sido una herramienta clara, práctica y fácil de usar en los procesos Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DR Daniel R. Profesional de Riesgos E Civic & Social Organization ### "Experiencia personal en el aplicativo KAWAK" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 17, 2026 Mi experiencia general con KAWAK ha sido positiva, ya que es una herramienta que facilita la gestión y organización de los procesos dentro de la Corporación. Permite centralizar la información, mejorar el control documental y optimizar tiempos en la ejecución de actividades. Sin embargo, en algunas ocasiones la plataforma puede volverse lenta o poco intuitiva, lo que dificulta su uso continuo. En general, es un sistema completo que contribuye a la mejora continua, aunque presenta oportunidades de mejora en su usabilidad y rendimiento. Pros Permite optimizar el tiempo mediante la identificación ágil de la documentación. Asimismo, facilita la digitalización de los trámites a través de los módulos adquiridos, lo que contribuye al cuidado del medio ambiente al reducir el uso de papel. Cons En ocasiones la plataforma puede resultar poco intuitiva o agotadora. Además, ciertos procesos como la parametrización y el manejo de grandes volúmenes de registros no son tan ágiles como se espera, lo que puede limitar la eficiencia. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PG Patricia G. GESTOR DE SISTEMAS DE GESTIÓN Telecommunications ### "Sirve para integrar sistemas de gestión" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 13, 2026 Buena, hasta el momento en lo que se requiere permite trabajar en la integración de normas como la 9001 y 27001 Pros amigabilidad de fácil navegación, permitiendo acceso de información desde diferentes partes, como búsqueda sin tener que ingresar a los módulos. Cons la sección de noticias no poder visualizarla de manera dinámica, adicional la información en los módulos es independiente y si se realizan cambios no se actualiza para todos de manera general solo para algunos. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KP katherine P. GESTOR DE PROCESOS - SEGUIMIENTO Y CONTROL Information Services ### "SOFTWARE EFICIENTE" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 13, 2026 Centralizamos toda la informarción, controlamos las diferentes versiones teniendo control mayor frente a esta. Pros Centralizar toda la información de los diferentes sistemas de gestión a nivel corporativo y su facil busqueda. Cons En este momento no se evidencio desventajas del software frente a otros, en el momento estamos a gusto con Kawak. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Lina Maria J. Profesional de gestión de procesos Utilities ### "Estandarización de procesos y actividades" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 9, 2026 Atencion eficiente y efectiva, resolucion de issues optima y buena gestión de conocimiento a traves de las rutas de aprendizaje diseñadas. Pros Permite estandarizar procesos dentro de la organización, unificando conceptos, formas de ejecución y control de la información. Cons Cambiar los nombres de los submodulos de acuerdo las necesidades de la organización, se podrian considerar cambios menores de que ajusten a la necesidad de cada proceso. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LF Luis Felipe M. Ingeniero Optimización Health, Wellness and Fitness ### "Grata experiencia" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 8, 2026 Pros Es una aplicación intuitiva, fácil de usar e ingresar, toda la empresa se puede participar y la gestión de perfiles es cómoda Cons Es engorroso el retroceder en otros módulos de la página, por lo general, termino siempre volviendo a la vista inicial. Otra complicación es que cuando quiero descargar reportes (que se separan en 500 filas), cuando se divide en 4 archivos, uno viene dañado y debo generar todo otra vez. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Victor Alejandro L. Ingeniero Ambiental y Sanitario Hospital & Health Care ### "Software intuitivo para la gestion documental organizacional" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 6, 2026 Ha sido una experiencia excelente ya que he podido descargar los formatos y añadir estos mismos al software Pros Lo intuitivo que puede ser su interfaz, la facilidad con la que uno puede diligenciar formatos y tener una base de datos a la mano. Cons En el tiempo que utilizado el software no he tenido ninguna inconformidad con el. me ha gustado mucho la facilidad con la que se puede manejar Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DL Dayana L. Coordinador de Calidad y procesos Outsourcing/Offshoring ### "EXPERIENCIA KAWAK" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 1, 2026 Es muy buena y la persona de apoyo siempre esta disponible para brindar ayuda y respuestas que estén a su alcance. Pros La facilidad en la navegación de sus módulos y la integración entre ellos, es un software muy intuitivo que nos apoya en la operación. Cons Aun se requieren funcionalidades como filtros adicionales en los módulos o campos de control que nos ayudaran en temas de trazabilidad. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/211071/KAWAK/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)