# Amazon Transcribe Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Amazon Transcribe Software - reviews, pricing plans, popular comparisons to other Transcription products and more.

Source: https://www.capterra.com/p/211092/Amazon-Transcribe

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# 

 Amazon Transcribe Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Amazon Transcribe

## What is Amazon Transcribe?

Amazon Transcribe Speech to Text is a cloud-based automatic speech recognition service that enables developers to add speech-to-text capability to their applications. The fully managed service uses advanced deep learning technologies to accurately transcribe audio to text in real time.

## What is Amazon Transcribe used for?

[Transcription](https://www.capterra.com/transcription-software/)[Speech Recognition](https://www.capterra.com/speech-recognition-software/)

Top alternative

Featured

Overall rating

Based on 7 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Free version not included

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Do you work for Amazon Transcribe?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://aws.amazon.com/&name=Amazon Transcribe)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Amazon Transcribe

4.6 (7)

VS.

[4.9 (142)](https://www.capterra.com/p/167966/Sonix/reviews/)

Starting Price

Contact vendor

Starting Price

$22

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (7)

Ease Of Use

4.9 (142)

Value For Money

4.4 (5)

Value For Money

4.7 (132)

Customer Service

4.8 (5)

Customer Service

4.8 (118)

## Amazon Transcribe alternatives

[Talkatoo](https://www.capterra.com/p/198507/Talkatoo/)

[4.7 (221)](https://www.capterra.com/p/198507/Talkatoo/reviews/)

Starting price

$40.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/198507/Talkatoo/)

[Transkriptor](https://www.capterra.com/p/251933/Transkriptor/)

[4.7 (551)](https://www.capterra.com/p/251933/Transkriptor/reviews/)

Starting price

$8.33

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/251933/Transkriptor/)

[Dragon Professional Individual](https://www.capterra.com/p/251641/Dragon-Professional-Individual/)

[4.0 (240)](https://www.capterra.com/p/251641/Dragon-Professional-Individual/reviews/)

Starting price

$300.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

75%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/251641/Dragon-Professional-Individual/)

[CogniAIX](https://www.capterra.com/p/10037526/CogniAIX/)

[4.6 (33)](https://www.capterra.com/p/10037526/CogniAIX/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10037526/CogniAIX/)

[View all alternatives](https://www.capterra.com/p/211092/Amazon-Transcribe/alternatives/)

## FAQs about Amazon Transcribe

Overview

### What company size and specific industries is Amazon Transcribe built for?

Amazon Transcribe is designed for small and midsize businesses as well as startups and enterprises, with a focus on developers and IT professionals across many industries. It fits organizations that need speech-to-text capabilities for technical teams and companies of different sizes.

Features and Usability

### What are the key features of Amazon Transcribe?

Amazon Transcribe offers API access, audio capture, automatic transcription, speech recognition, and speech-to-text analysis for converting spoken content into text. It also includes multimedia support, content management, file sharing, full text search, search/filter tools, projections, reporting/analytics, and sentiment analysis.

Getting Started and Support

### What training and onboarding options does Amazon Transcribe offer?

Amazon Transcribe provides documentation for teams getting started. This written material can support self-paced reference, feature lookup, and step-by-step guidance during setup and ongoing use.

Getting Started and Support

### What customer support options does Amazon Transcribe offer?

Amazon Transcribe provides FAQ/forum support and a knowledge base for self-service help. User feedback on support quality is not available, so no conclusions can be drawn about response times, helpfulness, or common frustrations.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Automatic Transcription

4.8 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Use AI to convert voice into text automatically

File Sharing

4.7 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Public or private sharing of digital files such as documents, audio/video, images, and more

Full Text Search

4.7 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Search for specific words or phrases within a document or database

Speech Recognition

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Train your system to interpret and transcribe voice messages

Audio Capture

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Record audio or import/upload audio files

Content Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Amazon Transcribe 13 features

Application programming interface that allows for integration with other systems/databases

Record audio or import/upload audio files

Use AI to convert voice into text automatically

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Public or private sharing of digital files such as documents, audio/video, images, and more

Search for specific words or phrases within a document or database

Supports various file formats

Estimate or forecast of a future scenario based on the study of present trends

View and track pertinent metrics to find patterns and gain insights from data

Search and filter data across systems to locate required information by entering keywords or certain criteria

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Train your system to interpret and transcribe voice messages

Analyze, correct, and monitor speech for transcriptions or recordings

Features

4.3 (7)

4.3

Based on 7 reviews

## Pricing

Value for money

4.4 (5)

Value for money

4.4 (5)

4.4

Based on 5 reviews

## Support, customer service and training options

Customer Service

4.8 (5)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (5)

4.8

Based on 5 reviews

## User reviews

Overall rating

4.6

Based on 7 reviews

Filter by rating

5(4)

4(3)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

IT

Indraneel T.

Freelancer

Writing and Editing

### ""Provides accurate translation.""

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 8, 2023

Pros

Instead of needing to type, it promotes efficiency. It is clear.

Cons

Sometimes, it may skip a word or fail to apply punctuation.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SS

Sam S.

Medical student

Medical Practice

### "Amazon transcribe review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 24, 2022

Great

Pros

I enjoy this product. Makes transcription easy

Cons

Not integrated easily into system. Nothing else I would change.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LM

lizzy M.

barista

Architecture & Planning

### "Amazon Transcribe Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 23, 2022

Pros

The best part about this software was the ease of navigation.

Cons

Was hard to use at first but got the hang of it quickly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EM

Emma M.

Therapist

Individual & Family Services

### "Amazon transcribe "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

June 17, 2022

Pros

I love the speech recognition feature. I think it is helpful

Cons

I don’t have anything that I would say is a least favorite

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BM

Ben M.

Retail Analyst

Food & Beverages

### "Good software"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

July 22, 2021

Pros

This software allows you to speak and yours words are typed. This helps for those who do not like typing

Cons

It can occasionally miss a word or not use punctuation to your liking

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Bria D.

sales

Retail

### "Amazon Transcribe ensures proper communication and translation. "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

January 7, 2021

I would recommend using Amazon Transcribe to anyone looking to properly translate their speech to text via technology for fast and accurate use.

Pros

By using Amazon transcribe, I am easily able to transcribe my words and language into coherent and understandable text. It allows for efficiency with time, instead of having to type. It is clear and concise.

Cons

You must take the time to speak properly in order for text to perfectly transcribe. although very helpful, technology errors can occur.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MY

MARTIN YVAN M.

Student

Higher Education

### "Traduction claire"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

November 14, 2020

utilisation facile

Pros

Avec cette fonctionnalité la voie est rapidement détectée et transcrite

Cons

Toutes les voies ne sont détectées il faut parfois crier pour se faire entendre

Switched from

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/211092/Amazon-Transcribe/reviews/)

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