# Amazon Transcribe Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Amazon Transcribe Software - reviews, pricing plans, popular comparisons to other Transcription products and more. Source: https://www.capterra.com/p/211092/Surfer/ --- # Amazon Transcribe Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Amazon Transcribe ## What is Amazon Transcribe? Amazon Transcribe Speech to Text is a cloud-based automatic speech recognition service that enables developers to add speech-to-text capability to their applications. The fully managed service uses advanced deep learning technologies to accurately transcribe audio to text in real time. ## What is Amazon Transcribe used for? [Transcription](https://www.capterra.com/transcription-software/)[Speech Recognition](https://www.capterra.com/speech-recognition-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Amazon Transcribe?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://aws.amazon.com/&name=Amazon Transcribe) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Amazon Transcribe 4.6 (7) VS. [4.9 (143)](https://www.capterra.com/p/167966/Sonix/reviews/) Starting Price Contact vendor Starting Price $22 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (7) Ease Of Use 4.9 (143) Value For Money 4.4 (5) Value For Money 4.7 (133) Customer Service 4.8 (5) Customer Service 4.8 (119) ## Amazon Transcribe alternatives [Transkriptor](https://www.capterra.com/p/251933/Transkriptor/) [4.7 (551)](https://www.capterra.com/p/251933/Transkriptor/reviews/) Starting price $8.33 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/251933/Transkriptor/) Highest Rated [Fathom](https://www.capterra.com/p/276054/Fathom/) [5.0 (809)](https://www.capterra.com/p/276054/Fathom/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/276054/Fathom/) [Video To Blog](https://www.capterra.com/p/10025294/Video-To-Blog/) [4.9 (74)](https://www.capterra.com/p/10025294/Video-To-Blog/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10025294/Video-To-Blog/) [Vizard](https://www.capterra.com/p/10009818/Vizard/) [4.9 (454)](https://www.capterra.com/p/10009818/Vizard/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009818/Vizard/) [View all alternatives](https://www.capterra.com/p/211092/Amazon-Transcribe/alternatives/) ## FAQs about Amazon Transcribe Overview ### What company size and specific industries is Amazon Transcribe built for? Amazon Transcribe is designed for small and midsize businesses, startups, and enterprises, as well as developers and IT professionals across a range of sectors. It fits organizations that need speech-to-text transcription capabilities, regardless of company size, from early-stage teams to large corporate environments. Features and Usability ### What are the key features of Amazon Transcribe? Amazon Transcribe offers an API for speech-to-text analysis, automatic transcription, and speech recognition across audio and multimedia files. Core features also include audio capture, content management, file sharing, full text search, search and filter tools, reporting and analytics, projections, and sentiment analysis. Getting Started and Support ### What training and onboarding options does Amazon Transcribe offer? Amazon Transcribe provides documentation to help teams get started. This written reference supports self-paced learning, feature lookup, and step-by-step guidance for setup and ongoing use. Getting Started and Support ### What customer support options does Amazon Transcribe offer? Amazon Transcribe provides FAQ/forum resources and a knowledge base for customer support. These self-service channels help users find answers, troubleshoot issues, and review product guidance without direct agent contact. No reviewer feedback about support experience is available in the catalog data. ## Features AI summary Based on 1,702 Transcription reviews Capterra reviewers highlight these as the features that matter most when selecting transcription software: - **Automatic Transcription** (**55%** of reviewers rated this feature as critical) - **Speech Recognition** (**49%**) - **Audio/video file upload** (**44%**) Amazon Transcribe includes **Automatic Transcription** and **Speech Recognition**, but it does not include **Audio/video file upload**. Its support for **Automatic Transcription** helps teams convert spoken content into text faster, while **Speech Recognition** improves accuracy when identifying and processing spoken words. Together, these features help businesses document conversations, meetings, and media content more efficiently, providing teams with faster access to searchable transcripts and reducing manual transcription work. Automatic Transcription 4.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Use AI to convert voice into text automatically Speech Recognition 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Train your system to interpret and transcribe voice messages File Sharing 4.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Full Text Search 4.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Search for specific words or phrases within a document or database Audio Capture 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Record audio or import/upload audio files Content Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Amazon Transcribe 13 features Application programming interface that allows for integration with other systems/databases Record audio or import/upload audio files Use AI to convert voice into text automatically Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Public or private sharing of digital files such as documents, audio/video, images, and more Search for specific words or phrases within a document or database Supports various file formats Estimate or forecast of a future scenario based on the study of present trends View and track pertinent metrics to find patterns and gain insights from data Search and filter data across systems to locate required information by entering keywords or certain criteria Categorize emotions expressed and identify if they are positive, negative or neutral Train your system to interpret and transcribe voice messages Analyze, correct, and monitor speech for transcriptions or recordings Features 4.3 (7) 4.3 Based on 7 reviews ## Pricing Value for money 4.4 (5) Value for money 4.4 (5) 4.4 Based on 5 reviews ## Support, customer service and training options Customer Service 4.8 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (5) 4.8 Based on 5 reviews ## User reviews Overall rating 4.6 Based on 7 reviews Filter by rating 5(4) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent IT Indraneel T. Freelancer Writing and Editing ### ""Provides accurate translation."" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 8, 2023 Pros Instead of needing to type, it promotes efficiency. It is clear. Cons Sometimes, it may skip a word or fail to apply punctuation. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Sam S. Medical student Medical Practice ### "Amazon transcribe review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 24, 2022 Great Pros I enjoy this product. Makes transcription easy Cons Not integrated easily into system. Nothing else I would change. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LM lizzy M. barista Architecture & Planning ### "Amazon Transcribe Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 23, 2022 Pros The best part about this software was the ease of navigation. Cons Was hard to use at first but got the hang of it quickly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EM Emma M. Therapist Individual & Family Services ### "Amazon transcribe " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 June 17, 2022 Pros I love the speech recognition feature. I think it is helpful Cons I don’t have anything that I would say is a least favorite Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BM Ben M. Retail Analyst Food & Beverages ### "Good software" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 July 22, 2021 Pros This software allows you to speak and yours words are typed. This helps for those who do not like typing Cons It can occasionally miss a word or not use punctuation to your liking Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Bria D. sales Retail ### "Amazon Transcribe ensures proper communication and translation. " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 January 7, 2021 I would recommend using Amazon Transcribe to anyone looking to properly translate their speech to text via technology for fast and accurate use. Pros By using Amazon transcribe, I am easily able to transcribe my words and language into coherent and understandable text. It allows for efficiency with time, instead of having to type. It is clear and concise. Cons You must take the time to speak properly in order for text to perfectly transcribe. although very helpful, technology errors can occur. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MY MARTIN YVAN M. Student Higher Education ### "Traduction claire" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 November 14, 2020 utilisation facile Pros Avec cette fonctionnalité la voie est rapidement détectée et transcrite Cons Toutes les voies ne sont détectées il faut parfois crier pour se faire entendre Switched from [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/211092/Amazon-Transcribe/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.