# Amazon Polly Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Amazon Polly Software - reviews, pricing plans, popular comparisons to other Text-To-Speech products and more.

Source: https://www.capterra.com/p/211095/Amazon-Polly/alternatives

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# 

 Amazon Polly Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Amazon Polly

## What is Amazon Polly?

Amazon Polly is a text-to-speech solution that uses machine learning to synthesize human-like text-to-speech voices. With Amazon Polly, users can create speech-enabled applications that work across a wide variety of languages.

## What is Amazon Polly used for?

[Text-To-Speech](https://www.capterra.com/text-to-speech-software/)[Artificial Intelligence](https://www.capterra.com/artificial-intelligence-software/)

Overall rating

Based on 10 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Amazon Polly

3.9 (10)

VS.

[### HumanTalk](https://www.capterra.com/p/10005351/HumanTalk/)

[4.8 (1,442)](https://www.capterra.com/p/10005351/HumanTalk/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (10)

Ease Of Use

4.8 (1,442)

Value For Money

4.4 (8)

Value For Money

4.8 (1,342)

Customer Service

4.0 (6)

Customer Service

4.8 (1,259)

## Amazon Polly alternatives

[Fliki](https://www.capterra.com/p/246351/Fliki/)

[4.7 (345)](https://www.capterra.com/p/246351/Fliki/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/246351/Fliki/)

[Synthesia](https://www.capterra.com/p/198045/Enact/)

[4.6 (313)](https://www.capterra.com/p/198045/Enact/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/198045/Enact/)

[ElevenLabs](https://www.capterra.com/p/10013392/ElevenLabs/)

[4.7 (18)](https://www.capterra.com/p/10013392/ElevenLabs/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10013392/ElevenLabs/)

[Constructor Avatar](https://www.capterra.com/p/10014136/Avatar/)

[0.0](https://www.capterra.com/p/10014136/Avatar/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

0%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10014136/Avatar/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Voice Generator

4.0 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Generates computer-based voices from text or scripts.

Natural Language Processing

4.0 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Process and analyze human language in text or audio form

AI Voices

4.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Generates AI-based speech for natural sounding voices.

Phonetic Variation Detection

3.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Detects variations in pronunciation or variations in spelling across regions.

Speech Recognition

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Train your system to interpret and transcribe voice messages

Audio Editor

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Visual GUI that allows users to manage audio tracks, instruments, filters, etc.

Amazon Polly 16 features

Generates AI-based speech for natural sounding voices.

Application programming interface that allows for integration with other systems/databases

Visual GUI that allows users to manage audio tracks, instruments, filters, etc.

Centralized repository to store content and assets

Caters to sales teams

Enable businesses to implement machine learning algorithms on business data such as sales and revenue

Manage and support multiple languages

Supports multiple voices.

Create content in various formats, such as print, PDF, HTML and more

Process and analyze human language in text or audio form

Detects variations in pronunciation or variations in spelling across regions.

Plan and coordinate all the resources, costs and time needed to execute assignments

Train your system to interpret and transcribe voice messages

Supports Speech Synthesis Markup Language.

Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc

Generates computer-based voices from text or scripts.

Features

4.2 (10)

4.2

Based on 10 reviews

## Pricing

Value for money

4.4 (8)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

[View all Pricing Plans](https://www.capterra.com/p/211095/Amazon-Polly/pricing/)

Value for money

4.4 (8)

4.4

Based on 8 reviews

## Integrations

[

Amazon S3](https://www.capterra.com/p/174285/Amazon-S3/)[

Genesys Cloud CX](https://www.capterra.com/p/179417/Genesys-Cloud/)[

AWS Management Console](https://www.capterra.com/p/229593/AWS-Management-Console/)[

Amazon Connect](https://www.capterra.com/p/234575/Amazon-Connect/)[

Amazon Translate](https://www.capterra.com/p/235659/Amazon-Translate/)

## Support, customer service and training options

Customer Service

4.0 (6)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (6)

4.0

Based on 6 reviews

## User reviews

Overall rating

3.9

Based on 10 reviews

Filter by rating

5(4)

4(4)

3(0)

2(1)

1(1)

Mentioned topic

Sorted by most recent

TZ

Tony Z.

Infrastructure and Security Engineer

Facilities Services

### "Natural-Sounding TTS with AWS"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

June 17, 2025

Amazon Polly delivers high-quality, natural-sounding speech, especially with its neural TTS voices. It provides native integration with other AWS services.

Pros

The neural text-to-speech (NTTS) voices are impressively lifelike, making it great for creating engaging audio content.

Cons

There’s still a gap when trying to create highly distinct or branded voices unless you opt for more advanced options.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Afsheen A.

Owner

Apparel & Fashion

### "Must be user friendly "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

5.0

5.0

Customer Service

2.0

2.0

Likelihood to Recommend

1/10

December 28, 2024

My experience is awful.Tried my best to use Amazon text to speech platform but didn't find a way to sign up.

Pros

I like it's available in 40 languages with male and female voices.

Cons

Sign up process is a quest. It's not normal like other apps to sign up through Google account. You have to write 12 digits codes out of no where. I have an Amazon account and I tried my best to find 12 digits to sign up but all in vain. Wasn't expecting this from Amazon.

Switched from

[ElevenLabs](https://www.capterra.com/p/10013392/ElevenLabs/)

Every content creator is using Eleven Labs. It's voices are familiar now so I want to try new voice overs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BM

Ben M.

Director

Retail

### "AMAZON Polly "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

May 21, 2023

Good experience that has helped grow my business looking forward to working even closer with Polly

Pros

It's cost effective and really helps my business there is no crossed wires and is a useful tool for future development of AI

Cons

Could sound a bit less robotic in its answers but it's only a small gripe

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Hayzweb T.

Animator

Animation

### "Amazon polly T2S"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

December 29, 2022

Good for voice over as a single user

Pros

Amazon deliver human like sound text to speech for animators that can't hire professional voice over artist!

Cons

They should improve more by adding more ai including old, young, mid, child and so on

Switched from

[Murf Studio](https://www.capterra.com/p/216058/Murf-Studio/)

Just checking the difference

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

研究者

Electrical/Electronic Manufacturing

### "語学学習に使う"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

October 21, 2022

一度設定すれば、テキストを入力するだけで所望の音声を得ることができる。

Pros

合成された音声の完成度が良く、話す速度を変えることもできて、語学学習に使えるレベルにあるところ。

Cons

音声の選択肢が少ないこと。標準音声とai音声でできることが違う。

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LZ

Luca Z.

PM

Machinery

### "Easy to use, but average text-to-speech quality"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

October 6, 2022

Pros

Polly's APIs and web console are top-notch, easy to use and really powerful, with a wide range of voices and languages to choose from. Integration with other AWS services, such as S3, are really handy

Cons

The quality of the synthesized voices is a step below those available in Azure (which on the other hand has way worse tooling).

Reasons for choosing Amazon Polly

Ease of use, great APIs, AWS integration

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KM

Karma M.

Special Education Teacher

Education Management

### "Natural Voices for Every Application"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

July 29, 2022

Pros

Amazon Polly makes truly natural text to speech accessible and useable. The range of ages and personalities available make creating voiceovers that require more than one character a breeze. A key feature for the busy creator is that you don't have to utilize your speakers in order to create or download sound files. That means that if I need 20 single words hammered out for an educational game I am making I can simply type, download, delete, repeat without headphones or disrupting those around me. This one feature alone has saved me a ton of time and inconvenience.

Cons

It takes a bit to learn how to fully customize output using SSML codes. However, for most applications no added customization is needed. And, if you do need it there is a handy tutorial a click away.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PV

Pv V.

Product Marketing Manager

E-Learning

### "Best Text-to-Speech Convertor"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 7, 2022

Pros

There are more than seven different voices available for AWS Polly, five of which are available for female voices and three for male voices. They also provide so many languages as a base. SSML is also offered by AWS Polly. A number of aspects of speech can be controlled by SSML tags, including pronunciation, volume, and rate.

Cons

The service has so far been perfect, as they keep updating their services if they find any errors or bugs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TK

Timothy K.

Broadcast Engineer

Animation

### "5 Stars For High Quality"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 12, 2022

Plug and play. I use it in third party applications that have overtopped the machine interface with their own user interface. This is a great help. Makes it super easy as a user to work with. It always works for me. Unlike some other applications I have used I think this one is here to stay. Consistency and availability are high marks to get. This app does.

Pros

It's ease of use. I gave this application 5 stars because of its versatility and technical ability. It is way beyond what even could be imagined even 5 years ago. Bravo AWS for an application the connects people so well.

Cons

Some voices are weak. I just use a different higher quality voice if that happens. Of which most are.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MC

Martin C.

Creative Dir

Photography

### "Better than nothing..."

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

0.0

0.0

Likelihood to Recommend

1/10

December 21, 2021

Overall, the tool works pretty well and it will create loads of voice-over content. Just understand the resulting voices will sound like a computer.

Pros

If you need to create some text-to-speech content and you're not concerned with the voice sounding "robotic". Then this service actually works well and you can get a lot done quickly.

Cons

The voice sounds unnatural and robotic, so you would not want to narrate any information that requires nuance or a sense of "humanity".

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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