---
title: "Flowable Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Flowable Software - reviews, pricing plans, popular comparisons to other Decision Support products and more."
source_url: "https://www.capterra.com/p/211116/Flowable/"
page_type: "product"
language: "en"
---

# 

 Flowable Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Flowable

## What is Flowable?

For decision support, Flowable uniquely embeds agentic decisions into case workflows, combining DMN rules, AI insights, and multi-agent inputs for complex choices in claims or approvals. Unlike standalone decision engines, it provides end-to-end context with real-time traces of every decision factor, cost, and outcome. Hybrid logic ensures audit-ready control in regulated industries, while dashboards reveal bottlenecks and ROI. Flowable makes decisions faster, fairer, and fully traceable while tying them directly to business outcomes.

## What is Flowable used for?

[Business Process Management](https://www.capterra.com/business-process-management-software/)[Low Code Development Platform](https://www.capterra.com/low-code-development-platform-software/)[App Building](https://www.capterra.com/app-building-software/)

Overall rating

Based on 13 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$99

Per User, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Flowable?[Manage this product listing](https://www.g2.com/products/flowable-platform/claim_requests/new?auto=true)

## Flowable Overview

Updated September 2026

AI summary

Flowable enables midsize and enterprise organizations to automate, model, and manage complex business processes with tools for workflow management, process design, and task coordination. Supporting business process management, app building, and low-code development, it offers features like drag-and-drop workflow editors, access controls, audit trails, AI-driven assistance, and integration options, deployable across cloud and desktop environments.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Flowable

4.5 (13)

VS.

[### Zapier](https://www.capterra.com/p/130182/Zapier/)

[4.7 (3,077)](https://www.capterra.com/p/130182/Zapier/reviews/)

Starting Price

$99

Flat Rate, Per Month

Starting Price

$29.99

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (13)

Ease Of Use

4.3 (3,038)

Value For Money

4.3 (9)

Value For Money

4.3 (2,347)

Customer Service

4.1 (11)

Customer Service

4.3 (2,006)

## Flowable alternatives

[Visio](https://www.capterra.com/p/201133/Visio/)

[4.5 (3,284)](https://www.capterra.com/p/201133/Visio/reviews/)

Starting price

$5.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/201133/Visio/)

[Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)

[4.5 (2,264)](https://www.capterra.com/p/146136/Lucidchart/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/146136/Lucidchart/)

[Asana](https://www.capterra.com/p/184581/Asana-PM/)

[4.5 (13,703)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

Starting price

$10.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/184581/Asana-PM/)

Highest Rated

[process.science](https://www.capterra.com/p/211712/process-science/)

[4.8 (106)](https://www.capterra.com/p/211712/process-science/reviews/)

Starting price

$4.91

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/211712/process-science/)

[View all alternatives](https://www.capterra.com/p/211116/Flowable/alternatives/)

## FAQs about Flowable

Overview

### Which roles and teams benefit most from Flowable?

Flowable is most used by software engineers, solution architects, consultants, and business analysts who build, automate, and optimize complex business processes. IT and process automation teams use it to design workflow applications and integrations, while business leaders rely on it to improve operational efficiency, governance, and end-to-end process visibility.

Answer based on 13 reviews

Overview

### What company size and industries is Flowable built for?

Flowable is built mainly for enterprises in computer software, with 69% of reviewers from enterprise companies and 31% from that industry. It serves operations leaders, IT teams, and CIOs in regulated sectors, with midsize businesses at 23%, banking and IT services each at 15%, often for business process management.

Answer based on 13 reviews

Features and Usability

### What are the key features of Flowable?

Flowable offers business process automation, workflow management, and process modeling and designing with a graphical workflow editor and drag-and-drop tools. It also includes forms creation and design, approval process control, audit trail, access controls and permissions, reporting and analytics, plus third-party integrations, API access, and mobile access.

Integrations

### Which third-party tools and platforms does Flowable integrate with?

Flowable integrates with 10 third-party tools and platforms, including Apache Kafka, Azure Blob Storage, Salesforce Platform, WhatsApp, ChatGPT, Claude, Gemini, Microsoft 365 Copilot, ABBYY FineReader PDF, and Apache Maven. It also supports A2A and AL3 to JSON REST API connections for workflow and data exchange.

Getting Started and Support

### What training and onboarding options does Flowable offer?

Flowable provides in person training, live online sessions, documentation, and videos to help teams get started. In person and live online options support guided instruction, while documentation and videos offer self-paced reference and walkthrough material for learning features and setup steps.

Getting Started and Support

### What customer support options does Flowable offer?

Flowable offers email/help desk support, an FAQ/forum, a knowledge base, 24/7 live rep assistance, and chat. These channels give users multiple ways to find answers and contact support, but there is no reviewer feedback available here to describe response times, helpfulness, or common support issues.

## Features

AI summary

Based on 3,617 Decision Support reviews

Capterra data shows that buyers of Business Process Management software rank the following features as their top priorities:

-   **Workflow Management** (**51%** of reviewers rated this feature as critical)
-   **Task Management** (**43%**)
-   **Business Process Automation** (**46%**)

Flowable supports all three features that reviewers rate most highly: **Workflow Management**, **Task Management**, and **Business Process Automation**. Together, these capabilities help businesses coordinate processes more efficiently, keep work moving across teams, and automate repeatable tasks, allowing teams to improve consistency, reduce manual effort, and complete work faster.

Task Management

4.1 (9)

66.67% of 9 reviewers that rated this feature as important or highly important

Create, manage and track all task activities and progression

Business Process Automation

4.5 (12)

58.33% of 12 reviewers that rated this feature as important or highly important

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Process Modeling & Designing

4.6 (10)

40.00% of 10 reviewers that rated this feature as important or highly important

Visually identify, define, and map all details and relationships surrounding business process models and elements

Third-Party Integrations

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

Workflow Management

4.5 (12)

66.67% of 12 reviewers that rated this feature as important or highly important

Create, design and manage workflows for repetitive tasks

Configurable Workflow

4.4 (7)

28.57% of 7 reviewers that rated this feature as important or highly important

Configure existing workflows to meet your organization's needs

Flowable 78 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Application Management: Track, manage and store the applications of potential future members, customers or candidates
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes
- Business Process Control: Define and maintain business rules that determine workflow capabilities and criteria
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commenting/Notes: Leave comments and notes on documents for others to view
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Configurable Workflow: Configure existing workflows to meet your organization's needs
- Custom Development: Development of custom software, web apps, mobile apps, etc.
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Import/Export: Import and export data to and from software applications
- Data Source Connectors: Connect to big data sources
- Data Visualization: Graphical representation of data
- Database Support: Supports common databases such as MySQL and Oracle
- Deployment Management: Manage the processes involved when making the application ready for use
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Forms Automation: Automate repetitive tasks such as filling out information or creating certain types of forms
- Forms Creation & Design: Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system
- Forms Management: Store, manage and track all forms in a centralized location
- Generative AI: Use AI to generate content in the form of text, images, videos, etc.
- Graphical User Interface: A visual way of interacting with an application or operating system using items such as windows, icons, and menus
- Graphical Workflow Editor: Create, design and modify the flow and processes of tasks in a project
- Integrations Management: Identify which applications need to exchange data and enable these data connections
- Lifecycle Management: Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance
- Machine Learning: Enable businesses to implement machine learning algorithms on business data such as sales and revenue
- Mobile Access: Access software remotely via mobile devices
- Mobile App: Access the system via a mobile application
- Modeling & Simulation: Using physical, mathematical, or logical models as a basis for simulations to generate data for managerial or technical decision-making
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multiple Data Sources: Allows users to manage data from a number of sources
- Natural Language Processing: Process and analyze human language in text or audio form
- No-Code: Drag and drop/visual interfaces that allow non-tech users to build without writing code
- Predictive Analytics: Predict future data based on historical data sets
- Process Change Tracking: Document any changes or proposed changes made to business processes or workflows
- Process Modeling & Designing: Visually identify, define, and map all details and relationships surrounding business process models and elements
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- Speech Recognition: Train your system to interpret and transcribe voice messages
- Task Management: Create, manage and track all task activities and progression
- Task Progress Tracking: Track the status and progress of tasks
- Templates: Sample files or documents that could be customized as needed or used as is
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Version Control: Track revisions and updates made to files and navigate between different versions
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data
- Visual Modeling: Use visual elements such as pre-built blocks and/or shapes to assemble a model or design
- Web/Mobile App Development: Create/edit commerce applications for mobile devices and/or web
- Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows
- Workflow Configuration: Alter the default workflow to meet your organization's needs
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.3 (13)

4.3

Based on 13 reviews

## Pricing

Value for money

4.3 (9)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/211116/Flowable/pricing/)

Flowable Open Source

$0.00

Flowable Platform

$99.00

Per User,Per Month

Value for money

4.3 (9)

4.3

Based on 9 reviews

## Integrations

[

WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[

ABBYY FineReader PDF](https://www.capterra.com/p/65868/ABBYY-FineReader/)[

Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[

ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/)[

Claude](https://www.capterra.com/p/10011218/Claude/)[

Microsoft 365 Copilot](https://www.capterra.com/p/10015330/Microsoft-Copilot/)[

Apache Kafka](https://www.capterra.com/p/228468/Apache-Kafka/)[

Apache Maven](https://www.capterra.com/p/235382/Apache-Maven/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.1 (11)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (11)

4.1

Based on 11 reviews

## User reviews

Overall rating

4.5

Based on 13 reviews

Filter by rating

5(7)

4(5)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

LG

Lukas G.

ICT Process Automation Engineer

Oil & Energy

### "Flowable - an infinitely interesting world"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 22, 2025

I like this software. With enough time and experience, I can solve many issues. I like the personal contact with Flowable. They have been helpful and have taken my ideas seriously. Some feature requests are already in the product.

Pros

I like the variety of standards and models in Flowable. BPMN, CMMN and DMN make Flowable accessible. Using query, liquibase, data object or service model makes Flowable powerful. The RESTful design of the software makes it familiar to use. As a modeller, I can also design some of the user interface.

Cons

It's nothing to use sporadically. The more software engineering skills you have, the better. If you develop some apps, as a modeler you are very fast involved in code (expressions). Not every expression is well documented. This makes it sometimes very hard. The software is allways in change - sometimes with buggy features.

Alternatives considered

[Axon Ivy](https://www.capterra.com/p/142304/Axon-Ivy/)

[Camunda](https://www.capterra.com/p/145407/Camunda-BPM/)

Reasons for choosing Flowable

The price-performance ratio was great. I like Flowable as a business partner.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Solution Engineer

Banking

### "instant messaging solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 22, 2024

overall we are quite satisfied with the solution and support provided by flowable.

Pros

Collaboration with Flowable was always a nice experience, competent and helpful

Cons

no major cons, sometimes there were differences between what should be a standard feature and not a customer specific feature

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

PI

Petio I.

Principal Consultant

Banking

### "Process automation and Standardization with Flowable"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 17, 2024

Pros

Flowable adapts open standards of BPMN and CMMN and makes building automations and workflows easy.

Cons

Flowable can improve on the way code is managed and deployed in the system.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

SJ

Sandesh J.

Specialist Writer

Writing and Editing

### "Overall Good"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 11, 2024

Pros

seamless navigation, easy to customize, and cutting-edge tool for all capital market

Cons

None, I not come across so far anything as such

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

CA

Cevdet A.

Managing Director

Retail

### "Awesome tool for automating time-consuming processes"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

September 30, 2023

Flowable's helped us automate tasks in a few differetn departments. Thanks to the workflows we set up with it, a lot of our time-consuming tasks are conducted much faster and in a much more standardized manner. A great addition to any complex operation.

Pros

I think the best thing about it is the drag and drop feature. You can just pick an element from the list and add them to you workflow without having to choose a hundred different options

Cons

We've seen more than a few bugs since we started using it. Usually nothing important but causes us a bit of headache every now and then.

Alternatives considered

[Kissflow](https://www.capterra.com/p/149470/KiSSFLOW/)

Reasons for choosing Flowable

Flowable seemed to be the easier to use out of the two, and the pricing was better as well.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PG

Polina G.

Business Analyst

Investment Management

### "Flowable is a user friendly tool that"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 1, 2023

My overall experience with Flowable, from a modeller's perspective, has been very positive. I was able to get a hang of the tool quickly and deliver promising results to the business.

Pros

What I like the most about Flowable is the user friendliness and the ability to quickly model things and showcase to business end users for short feedback loops.

Cons

There are still some configuration options are quite complex and usually require assistance of Flowable specialists.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

DS

Deepak S.

Principal Consultant

Information Technology and Services

### "Flowable as Orchestration"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

November 23, 2022

Official Cloud support with Azure & AWS along with documentation will surely help.

Pros

I would like to highlight & appreciate Flowable for its flexibility, customer service and ease of use as LowCode product.Flowable has an extensive flexibility to develop workflow for automation and orchesctration using triple crown standards of OMG either BPMN, CMMN or DMN along with out of the box implementation features.This is an excellent product and very good team who manages this product.

Cons

Flowable UI can be more enriched with extensive features.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

SDE

Information Technology and Services

### "Flowable Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

9/10

November 19, 2022

Flowable is an open-source workflow engine used to build business applications.

Pros

It offers a good number of built-in functions, no-code platform for quickly developing business applications. 

Cons

Sometimes it becomes difficult to find the solution of your issues on Open forum

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Arda C.

Senior Software Engineer

Computer Software

### "Very Good and Flexible"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

October 4, 2022

Pros

Flowable has a very good and flexible engine. There is so much feature about business management. Besides of this there is CMMN, IDM, DMN supports and features. There is included user management system. For backend, flowable has very flexible api.

Cons

Flowable is weak for cluster systems with 1 database. Because flowable works with periodic sql queries from the database. If you have more than 1 flowable instance, you must consider this. If wrong flowable instance gets your process or job, it will be fail.

Alternatives considered

[Camunda](https://www.capterra.com/p/145407/Camunda-BPM/)

Reasons for choosing Flowable

It is open source and featured.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Software Developer

Computer Software

### "Flowable Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

September 25, 2022

We use flowable for process management in large-scale projects. It is easy to model and does not need much code development. Quite successful for managing processes, assigning them to a desired person or group, monitoring their status, etc.

Pros

It is very successful in case modeling and process management, it provides great benefits in assigning jobs to desired people, managing and monitoring processes parametrically.

Cons

Guideline and interfaces can be improved.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/211116/Flowable/reviews/)

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