# Page 10 | Levitate Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 10 - Is Levitate the right Email Marketing solution for you? Explore 333 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/211147/Levitate/reviews

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Levitate

4.8 (333)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 10 - Reviews of Levitate

## Showing most helpful reviews

Showing 226-250 of 333 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TH

Tiffany H.  
Office Manager  
Financial Services  
Used the software for: 1-2 years

### "Great for Automations"

December 15, 2023

5.0

We do love the content and ease of us. Our only two issues are the approval of compliance and that additional users are quite expensive. This might be an issue for us as we grow.

Pros

Automations for our annual review emails are super helpful! We have a large clientele and it helps us ensure we're contacting everyone and no one gets missed.

Cons

It would be most helpful if content were approved with our Broker/Dealer. We thought it was pre-approved when we purchased the product. Not the worst, but it does take us some additional time.

Reason for choosing Levitate

Because it combined several services so we have less to manage.

Switched from

[OnceHub](https://www.capterra.com/p/122968/ScheduleOnce/)[FMG Suite](https://www.capterra.com/p/234438/FMG-Suite/)

To put the two services together and take advantage of the automation services. We also got a very good discount.

Review Source

Tina H.  
Producer  
Insurance  
Used the software for: 2+ years

### "Levitate Helps Alleviate"

December 11, 2023

5.0

Levitate has made staying in touch with our clients possible! We get so much positive feedback from our clients!

Pros

Levitate integrates with our management system, which makes keeping our contact list up-to-date as easy as eating pie! With the correct contact information, we are able to let our clients know about important policy issues, office updates, or insurance coverages that we offer.

Cons

My only complaint is that the success specialist seems to change quite often. The longest we've ever had a success specialist was a year.

Review Source

RG

Renee G.  
Office Administrator  
Financial Services  
Used the software for: 1-2 years

### "Levitate is the best marketing tool!"

April 5, 2022

5.0

We started using Levitate a little over a year ago. It's simply the best marketing tool we've used.

Pros

We are able to send email campaigns to all 700+ of our clients, at the push of a few buttons and our clients believe we have sent them an individual email. It's amazing! We've also sent email campaigns to prospects and were able to turn several into clients. Levitate is well worth to cost to implement. They make marketing simple!

Cons

There is nothing we don't like. Levitate continues to upgrade and make changes to better the service.

Review Source

Response from Real Magic

April 7, 2022

Renee, we can't thank you enough for writing such an amazing review! We are thrilled you see such excellent results with Levitate. Thanks for being an awesome customer!

RR

Rob R.  
President  
Insurance  
Used the software for: 1-2 years

### "Very Happy with Levitate"

April 1, 2022

5.0

Overall, Levitate is a fairly priced easy to use product that I would definitely recommend to anyone looking for a way to greatly improve their open rates on email campaigns. It also makes it very easy to keep up with customer communications with regular alerts. Reports are also very user friendly with good details.

Pros

Easy to use email campaigns that hit customer's inbox and get read. Our open rate more than tripled the open rate of our previous marketing software. Great friendly customer support. Easy reports and task assignment.

Cons

If you have customers or prospects that have multiple employees or hire new people, it is a real pain entering employees for the customer. Each employee has to be added individually with all the right tags, and details like address, phone, email, website etc. etc. This is a painful process which leads to missed tags, extra tags, misspelled information and a mess to clean up. Also, it would be nice to be able to customize some templates for notes to gather consistent format and information captured when talking/meeting with clients and prospects. Tried to integrate Google Docs to solve this issue with no success.

Review Source

Response from Real Magic

April 8, 2022

Hi Rob, we are excited to hear how Levitate has more than tripled your email open rates! And thank you for your feedback, we will pass it along to our product team. Thanks for the review and for being a loyal customer!

LN

Laura N.  
Legal Assistant  
Law Practice  
Used the software for: 6-12 months

### "It's worth it. We love Levitate!"

December 19, 2023

5.0

The past year with Levitate has been a game-changer. Being able to schedule all our social posts and client emails in one day for the next three months has freed up so much of my time. The bi-monthly meetings with updates on changes and new things added with my levitate person are very helpful.

Pros

Levitate has made my job much easier. The time it used to take to schedule our social media posts was excessive. Now, I don't even have to think about it. Levitate does all the work for me. The AI Lion, Leo, is the Best! He is so cute and helpful.

Cons

I wish there was an option to change some of the GIF's and media used when you are rewriting with the AI Lion that I call Leo.

Reason for choosing Levitate

We have Clio and Clio Grow in our office and Levitate is an added extension of that. All our client info from Clio is crossed over to Levitate, which means I don't have to add in clients twice. They are pulled from Clio, once again making the use of Levitate much more convenient.

Review Source

AM

Angela M.  
President  
Insurance  
Used the software for: 2+ years

### "Wonderful tool for any Marketing Business"

March 31, 2022

5.0

Wonderful experience . I am excited about the evolution of this software.

Pros

The software is a great alternative to mass blast emailing. It allows us to touch new clients and stay in touch with our current clients. It is excellent. My sales team love it!

Cons

More customization of the emails. Would like to embed PDF and video. Maybe not so many clicks to get to different menu items. Improve interface.

Alternatives considered

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Reason for choosing Levitate

Honestly the people at Levitate and the level of support and willingness to help meet our companies l needs.

Review Source

Response from Real Magic

April 11, 2022

We appreciate you taking the time to leave such a great review, Angela! We'll also be sure to share your feedback on the interface and embedding different items with our product team. Thanks, again!

Aubrey F.  
Owner  
Insurance  
Used the software for: 6-12 months

### "Thank you for making it easy to stay in touch with our client"

December 15, 2023

5.0

Pros

I love that I can automate email series based on the type of client they are. We can schedule birthday, holiday, and wedding anniversary greetings. Automations to remind customers to leave us reviews or touch base about new opportunities are so much smoother than manually tracking.

Cons

There are a couple glitches with our scheduled automations that our happiness consultant is helping us with, but the platform is still super smooth and easy.

Review Source

RB

Rebecca B.  
Attorney  
Law Practice  
Used the software for: 1-2 years

### "Game Changer"

April 8, 2024

5.0

Pros

Easy, able to communicate with clients via email and schedule our social media for each quarter. I love their suggested emails too. our Levitate rep keeps us focused on the product use that is best for our firm.

Cons

I cancelled another similar app and won't go back.

Switched from

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Levitate had all in one plus great customer service.

Review Source

Response from Real Magic

April 12, 2024

Thank you for taking the time to leave a review, Rebecca! We're so happy to hear Levitate is a game changer for you. And we'll be sure to pass along your kind words to our success team.

JM

Jason M.  
Associate Financial Advisor  
Financial Services  
Used the software for: Less than 6 months

### "Differentiate Your Practice"

December 16, 2023

5.0

First time user picked it up in under 3 days. Understanding how to leverage was turnkey.

Pros

Ease of use. Understanding the components was easy. Creation is fluid.

Cons

Reporting could be improved. Would love to see subscription level reporting for campaigns and contacts

Review Source

MB

Mariah B.  
CSR  
Insurance  
Used the software for: 1-2 years

### "Great Product!"

March 31, 2022

5.0

Pros

We use Levitate to keep in touch with our current clients but also to reach out to prospects. All of these emails look very personalized and have had great responses! The team at Levitate is always great to deal with and very responsive.

Cons

The thing I like least isn't really even a software issue, just something we had to put a lot of thought into when we got it set up. The tags are SO important and you need to have your system planned out when you get it started or else you are going to have to backtrack through a ton of contacts to get the information where you want it.

Switched from

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

People were not opening our emails, even our own clients. We found out that the way they were being sent most of the emails were just going right to people's spam. Levitate has not had that problem

Review Source

Response from Real Magic

April 11, 2022

Mariah, thank you for such a wonderful review! We're so glad your emails are actually making it to your clients now instead of getting stuck in their spam folders. We appreciate your recommendation on having the tagging plan in place in advance and will be sure to relay that to our implementation team for future clients. Thanks, again!

LR

Laurie R.  
President  
Insurance  
Used the software for: 1-2 years

### "Thrilled with Levitate"

March 31, 2022

5.0

My overall experience has been excellent and I am really thrilled with Levitate. The implementation process was very easy and I was impressed with the level of personal support that I received. Levitate is perfect for my needs as a contact management system and even more so. I also like how easy it is to use, sort data, make lists, etc. Levitate has my full recommendation.

Pros

This product gives me everything that I need. I use it as a contact management system and more and it works great. I like how easy it is to use and I appreciate Levitate's support.

Cons

Nothing really. I honestly don't dislike anything about the product.

Switched from

[Act!](https://www.capterra.com/p/175860/Act/)

Act was just hard to use and ultimately did not give me what I needed.

Review Source

Response from Real Magic

April 11, 2022

Thank you for the kind words, Laurie! We're thrilled to hear how well Levitate is working for you. We also appreciate you being such a great customer!

AP

Angel P.  
Office Manager  
Insurance  
Used the software for: Less than 6 months

### "Let Levitate make your work life easier"

December 19, 2023

5.0

From \[sensitive content hidden\] they have seamelessly made my life easier at work. Their customer service and knowledge about their product and the ability to share it has taken hours of work off of my plate. When I need help with something \[sensitive content hidden\] gets me connected to him or a knowledge platform to complete what I need done. I could literally sing their praises all day long! I have nothing bad at all to say about this AMAZING PRODUCT!

Pros

I love the ease of being able to get help with something our office needs done. Just the ability to use levitate makes our lives so much easier and takes a lot off of my plate to be able to do other tasks that need to be done. \[sensitive content hidden\] is AMAZING, he's so easy to work with, and beyond helpful! I could talk for hours how much Levitate in the 1-2 months we've been using it has helped out office!!!

Cons

I haven't found anything I don't like about it!

Reason for choosing Levitate

We didn't have any other alternative products

Switched from

[AgencyZoom](https://www.capterra.com/p/158243/AgencyZoom/)

Leviate offered more product and help for the same price as agency zoom

Review Source

LF

Lanette F.  
owner  
Insurance  
Used the software for: 1-2 years

### "Super system for email campaigns!"

March 31, 2022

5.0

Love Love Love them! They are so helpful. They do not make me feel like an idiot because I needed help getting started in their system. I have had so many customers tell me how much they appreciate me reaching out to them regularly thru emails with great and educational content.

Pros

I love that my emails look like I sent each one personally and that it's not a "blast" email. My customers have told me how special they feel that I thought enough to send them the emails. The content to choose from is amazing. I have been able to find many campaigns to fit my insurance office. They are super easy to edit if needed to "make them my own."

Cons

My least favorite is that as I get new customers into my office, I have to remember to add them into Levitate ... Or I can call Levitate and they will pull the reports from my computer for me and fix it. So ... I can't actually say I have a negative comment about Levitate because they help me even when I forgot to add them.

Reason for choosing Levitate

Levitate was better and quite reasonably priced!

Review Source

Response from Real Magic

April 13, 2022

We're so glad to hear Lev is helping you authentically connect with your customers, Lanette! Thanks for taking the time to leave a review.

DS

Deborah S.  
Marketing Communications Coordinator  
Insurance  
Used the software for: 2+ years

### "User Friendly"

December 15, 2023

5.0

I have certainly enjoyed working with my Senior Success Specialist, \[sensitive content hidden\]. We have established a friendship as well as a work relationship.

Pros

Easy to learn and utilize. I enjoy setting up mass emails with custom letters and finding campaigns to put on Facebook. I can check in to see how many were sent. Levitate sends out a report after a campaign has been sent with the stats on how many sent, received and responded.

Cons

Probably something to do with it's search in our AMS360 system at times.

Review Source

CE

Chris E.  
President  
Insurance  
Used the software for: 1-2 years

### "Gret product for businesses"

December 15, 2023

5.0

Levitate has been fantastic. Easy to use tools and features, but what I like best is the support I get on a regular basis from my product manager and anytime I need help.

Pros

The ability to send customizable emails and social media content. When I"m stuck for the right words, the AI integration is fabulous.

Cons

I wish the texting feature could notify more than one person and was easier to manage with a team all using 1 number.

Alternatives considered

[AgencyZoom](https://www.capterra.com/p/158243/AgencyZoom/)

Reason for choosing Levitate

Cost and ease of use/training were the two most important decision reasons.

Review Source

LB

Lynn B.  
Attorney  
Law Practice  
Used the software for: 1-2 years

### "Levitate Makes Keeping In Touch Easy and Seemless"

January 4, 2024

5.0

My experience with Levitate has been great. As I mentioned, they stay with you throughout the year so that you make good use of the product and get your money's worth.

Pros

I like the customer contact. A representative was assigned to me, and they make regular meeting appointments to keep you on track with your email and social media campaigns. It would be so easy to fail to make use of the product without this support. I also love to browse the content library to get ideas.

Cons

The cost, but I do believe it is worth it IF you pay attention to the representatives, have your regular meetings, and send out the campaigns regularly.

Reason for choosing Levitate

I didn't explore other options because I received a good deal on my initial subscription.

Review Source

DK

Diana K.  
CFP®, President  
Financial Services  
Used the software for: 2+ years

### "Levitate is a Lifesaver!"

June 2, 2023

5.0

Keeping contacts and tasks on target in an organized manner. Levitate makes it so easy to stay in contact with clients and the public by providing well-written pieces to post or send out. Customer service is amazingly personalized and helpful.

Pros

Customer service, content writing, organization

Cons

I wish the writers could turn out even more new content even faster. But there is so much compared with other providers!!

Review Source

ET

Emily T.  
Vice President  
Insurance  
Used the software for: 6-12 months

### "Great Platform for Content Communication"

December 15, 2023

4.0

It was a good move for our agency--it was cost effective and allowed us to replace other platforms. There were some "transition pains" with limitations we were not expecting, but Levitate has continued to develop since we started their services approx. 8 months ago and we are pleased with their continuous improvement!

Pros

The pre-generated email campaigns are very helpful with staying engaged with current and prospective clients.

Cons

Wish there was just a little bit more customizability with the font of the email campaigns to match user preferences and make the emails look more recognizable to clients who receive email communications from that personal regularly.

Switched from

[Hootsuite](https://www.capterra.com/p/121701/HootSuite/)

Becoming too expensive to use, plus Levitate offered the option of having email campaigns.

Review Source

AP

Anne P.  
Agent  
Insurance  
Used the software for: 2+ years

### "Best Email / Client connection I've used"

March 31, 2022

5.0

Staying in touch with our customers has been amazing - sharing genuine concern and providing information at my pace and specific to my customer base.

Pros

it is amazing how the simpliest forward-facing email can make an impact. I love that my emails don't look generic or canned or gimicky. The pre-set campaigns are a great jumping-off spot for me, the fact that I can edit existing campaigns is super easy, and let's me add my personal touch. I know it may sound silly, but I love (and my customers even more) the birthday emails - I have tried other programs and don't remember ever getting a response in return until Levitate. With Covid-19 it was really evident how a 2 line email letting folks know we were thinking of them on their birthday meant so much -

Cons

I honestly can't think of anything that I would change - They are always improving the platform and adding features

Review Source

Response from Real Magic

April 5, 2022

Anne, we can't thank you enough for taking the time to write this review! We are happy to hear that you are pleased with the content Levitate offers and the results you have been seeing. We are grateful to have you as a customer!

DG

Denika G.  
Insurance Agent  
Insurance  
Used the software for: 1-2 years

### "My 2023 with Levitate"

December 15, 2023

5.0

I will use it until you take it away. I use it for all communication

Pros

I like the appointment feature. I like that clients can schedule their own appointment's.

Cons

No cons at all, I love the service you provide

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

It didn't include all the features that levitate does

Review Source

CL

Chloe L.  
Office Manager  
Accounting  
Used the software for: 6-12 months

### "Great program!"

December 15, 2023

5.0

My experience has been great! I love Levitate!

Pros

I love the AI writing tool! This has made sending emails a breeze. I also love all the premade content!

Cons

The only thing I don't like about Levitate is that sometimes when creating a contact the contact is private. I would like it if there was a feature that makes all contacts pubic to everyone.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

We did not like Mailchimp. It was not a good platform.

Review Source

JG

Jenifer G.  
Community Program Coordinator  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "I use this program daily!"

December 18, 2023

5.0

Customer service has been great at answering any questions. I have really enjoyed using Levitate.

Pros

The best features about this program is for sure the AI feature and the engagement tracking. This has been such a time saver. Highly recommend this product if you email on a regular basis.

Cons

The price is a little costly. And I would love to see additional features to create newsletters. Something more like Canva. Or the option to integrate my canvas newsletters to Levitate.

Review Source

BB

Bruce B.  
President and Owner  
Insurance  
Used the software for: 2+ years

### "Boettcher Insurance Agency"

April 1, 2022

5.0

Great company with an amazing product and wonderful people that makes our job easier.

Pros

Great program and easy to work with! Excellent resource with great communication and Levitate has amazing people.

Cons

None very happy! I really do not see any flaws in the communication process and glad we are have worked together and enjoy our relationship.

Reason for choosing Levitate

Solid software program that helps us keep organized and with excellent communication with our clients and is fast and efficient. Wonderful group....

Review Source

Response from Real Magic

April 5, 2022

Thank you for the incredibly kind review, Bruce! Nothing makes us happier than hearing that our customers are pleased with our product and our fantastic team. We appreciate your loyalty and look forward to continuing our relationship!

EC

Emily C.  
Operations  
Financial Services  
Used the software for: 6-12 months

### "I am obsessed!"

December 15, 2023

5.0

Pros

I love how user friendly it is, simple, and connects I get with the relationship manager (Tre). I love how we continue to develop the software to make it work for us.

Cons

I wish there were built in data fields for DOB & Tax ID. Especially DOB for age based correspondences like RMD age, Social security, etc.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

The progressiveness of Levitate, and how they are still adapting to what customer needs are and their requests.

Review Source

RC

Richard C.  
Managing Partner Representative  
Financial Services  
Used the software for: 1-2 years

### "NEED a procedure manual as many services are not used regularly and suggest a reference manual "

December 15, 2023

4.0

While still new, I can only say that we have not engaged as much as I would have hoped.

Pros

Contact awareness and surveying , Because of security and insurance regulator issues we need preapproval on almost everything we do and interfacing has proven to be an impediment to being as timely as I would like.

Cons

Very little support by way of a reference manual which could help, in my opinion, both for my personal and staff assistavce.

Review Source

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