# Page 2 | Levitate Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Levitate the right Email Marketing solution for you? Explore 333 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/211147/Levitate/reviews

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Levitate

4.8 (333)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Levitate

## Showing most helpful reviews

Showing 26-50 of 333 Reviews

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Rating

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Reviewer's Role

Length of Use

Frequency of Use

SM

Shaun M.  
Producer  
Insurance  
Used the software for: 6-12 months

### "Four out of Five Stars- Would Recommend "

January 26, 2026

5.0

My experience with Levitate has been overwhelmingly positive and I would recommend it to other insurance professionals looking to systematize their client communication. The platform delivers on its core promise of helping you maintain meaningful relationships at scale without losing the personal touch that's essential in our industry.

Pros

The onboarding experience with Levitate is exceptional. Unlike many software platforms that leave you to figure things out on your own, Levitate's team ensures you truly understand the product from day one. What sets them apart is their ongoing commitment, they schedule quarterly meetings to review your campaigns, help set up monthly client emails, and make sure you're maximizing the platform's capabilities. This hands-on support is invaluable for busy insurance producers who don't have time to become software experts. The automated touchpoint sequences are a game-changer for post-sale client experience. After closing a policy, the system automatically reaches out to new clients to confirm they have all necessary documents and prompts them for Google reviews at the perfect moment. This automation ensures nothing falls through the cracks during that critical onboarding period when clients form their lasting impression of your service. The social media content they provide is another strong advantage. Having ready-made, insurance-appropriate social posts saves hours of content creation time each month and helps maintain a consistent professional presence across platforms without the usual hassle of figuring out what to post. Overall, Levitate delivers where it matters most, combining powerful automation with genuine human support to help you stay connected with clients systematically and authentically.

Cons

While the overall interface is clean, the process of organizing clients into specific groups for targeted campaigns isn't as straightforward as it should be. This becomes particularly problematic when you're trying to segment your book by coverage type, renewal dates, or other insurance-specific criteria. For someone managing multiple client segments, commercial lines versus personal lines, workers' comp clients, or prospects at different stages, the grouping functionality feels clunkier than it needs to be.

Alternatives considered

[AgencyZoom](https://www.capterra.com/p/158243/AgencyZoom/)

Reason for choosing Levitate

The decision came down to four key factors that made Levitate the clear winner for my agency's needs. Pricing was competitive and transparent compared to alternatives. Many insurance-specific CRMs like Agency Zoom or full agency management systems price themselves at enterprise levels that are difficult to justify for a single producer or small agency. Levitate offered a sweet spot - affordable enough to make sense for my book size while still delivering robust functionality. Ease of use was critical. I needed something I could actually implement and use consistently, not a complex system that would sit underutilized because it required too much time to master. Levitate's interface is straightforward enough that I can focus on client relationships rather than wrestling with software. Some of the comprehensive agency management systems felt like overkill with features I'd never use. Integration with my existing AMS sealed the deal. Levitate plays well with agency management systems rather than trying to replace them entirely. I didn't want to uproot my entire workflow or migrate all my data to a new platform - I just needed better client communication tools that could work alongside what I already had in place. Carrier marketing dollars made the investment even more practical. Several carriers offer reimbursement or support for marketing technology investments, and Levitate qualified under these programs. This financial support made the ROI calculation easy and reduced my out-of-pocket costs significantly. Combined with their exceptional onboarding and ongoing support, Levitate checked all the boxes without the complexity or cost barriers of alternatives.

Review Source

HN

Hailey N.  
Marketing, Communications and Fundraising Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Levitate for a Marketing and Communications Manager"

January 23, 2026

4.0

I’ve had a great experience with Levitate. I love working with \[sensitive content hidden\] and feel like he’s always there when I have questions. Overall, Levitate really makes my job easier.

Pros

Levitate.ai helps me keep everything in one place. I like being able to use the texting automations, schedule social media posts, and look back at the calendar to see what’s already gone out. It makes planning and staying organized much easier.

Cons

I really wish Levitate.ai had a photo gallery for texting, with an easy way to save and reuse images. I’d also love the ability to post more photos on social media, since visuals are such a big part of engaging content. When I email images, they often resize once sent, and images in text messages can get really distorted, which makes it harder to share visuals the way I intend.

Switched from

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

Our emails were always being sent to spam.

Review Source

Response from Real Magic

January 29, 2026

Thank you for the thoughtful and detailed feedback, Hailey! We’re glad Levitate has helped keep everything organized and made planning easier in your role. We truly appreciate your long-term partnership and insights, which help shape how the platform continues to evolve! 😊

DF

Daniel F.  
Owner  
Insurance  
Used the software for: 2+ years

### "One of the best programs to help business keep in touch with clients"

January 23, 2026

5.0

We use leveitate on a daily bases to keep in touch with our clients about important insurance matters. It is easy to use and the support staff is wonderful

Pros

We love the AI option to create content. It makes making content that is well written easy and fun.

Cons

I wish that texting and such was not an additional charge. Other than that we have nothing to complain about.

Alternatives considered

[HawkSoft CMS](https://www.capterra.com/p/79412/HawkSoft-CMS/)

Reason for choosing Levitate

Our company has not signed up for the download of client data

Review Source

Response from Real Magic

February 6, 2026

Daniel, we're so glad to hear you're using Levitate daily to stay connected with clients! We especially love to hear that the AI tools and support team have made content creation easier and more enjoyable. Thank you for being a loyal customer and here's to many more years of success! 🌟

JW

Jamesa W.  
Marketing Manager  
Construction  
Used the software for: 1-2 years

### "Thoughts on Levitate"

January 23, 2026

5.0

My overall experience has been great. I can foresee this product getting better and better as time moves on and they continue to make updates and adjustments.

Pros

I like that my account manager is always readily available for any questions I may have. I also enjoy the easy layout of the platform and variety of creative to use and customize. The A.I feature is also a great addition and super helpful.

Cons

My only con would be the limit of emails that you can send out. Our company has a huge database of contacts, and it can sometimes take weeks for all the emails to send out.

Alternatives considered

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Levitate

Offered the best product and features at a decent price point.

Switched from

[ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)

Cost was the main factor in the switch from Marketing Pro was far too expensive.

Review Source

Response from Real Magic

January 29, 2026

We love to hear that your success manager has been responsive and that the platform layout, creative options, and AI features have been valuable for your team, Jamesa! Those are all things we strive for. Thank you for partnering with us and growing alongside Levitate.

MM

Matthew M.  
Event Coordinator  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "A very happy pet charity"

January 23, 2026

5.0

The best thing about Levitate are the Levitate associates I have worked with. They have always been very helpful, supportive and Levitate has helped elevate our pet charity, and I feel will do even more for us in 2026

Pros

The ease of sending email and social media campaigns. Also managing contacts and tagging. The scheduling feature has also been very beneficial.

Cons

There are a few wonky things with the interface, but mostly a learning curve. Tagging can be a little confusing, but cleaning up is fairly easy after our initial contact import.

Alternatives considered

[Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)

Reason for choosing Levitate

Cost and complexity of Salesforce was prohibitive.

Switched from

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Hard to use and lack of human support from the company

Review Source

JW

Jaimee W.  
Senior Relationship Manager  
Financial Services  
Used the software for: 2+ years

### "Game Changer"

January 23, 2026

5.0

My experience has been great! I am not that technically savvy so there was a bit of a learning curve, but I had support all the way.

Pros

Levitate is easy to use and enables us to customize emails to our clients. We typically customize our own emails, but have also used the templates provided by Levitate, specifically the social media posts. I love how new features are often added and my regular calls with my Levitate rep keeps me up to date on everything new.

Cons

I wish I could send 1 email to husband/wife, instead of 2 separate ones. I can't think of anything else that I would change at the moment.

Switched from

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

We wanted a way to make our emails appear to be customized.

Review Source

Response from Real Magic

February 6, 2026

We’re glad the support made the learning curve manageable and that customization has worked well for your team. Talk to your Success Manager about our "Households" feature - that should help you send to a husband and wife in one communication. 😊 Thank you for partnering with us, Jaimee!

TH

Tiphanie H.  
Marketing Coordinator  
Insurance  
Used the software for: 2+ years

### "A Helpful Tool for Genuine Client Outreach"

January 26, 2026

5.0

My experience with Levitate has been really positive. The platform makes it easy to stay in touch with clients in a way that feels genuine. The tools provided work smoothly, and the steady flow of content ideas is a huge help. It’s a thoughtful, relationship‑focused system that supports consistent communication without feeling overwhelming.

Pros

I really appreciate Levitate’s template library. Having a steady stream of fresh, well‑crafted ideas makes content creation faster and easier, especially for small teams.

Cons

The platform is strong overall. My only minor challenge was getting familiar with where everything lives in the dashboard, but that's a common learning curve with most anything.

Switched from

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

Our open rate with Constant Contact was consistently low, and many of our emails seemed to land in clients’ spam folders. After switching to Levitate, we saw a completely different outcome, our open rate has increased dramatically.

Review Source

Response from Real Magic

January 29, 2026

Thank you so much for the kind words, Tiphanie! We love hearing that Levitate helps you stay connected with clients in a way that feels genuine and makes content creation easier. And that jump in open rates after switching is music to our ears. 🎶 Thanks for sharing your experience. We’re so glad to partner with you!

MW

Michael W.  
Owner  
Insurance  
Used the software for: 2+ years

### "Levitate Lookback for 2025"

January 25, 2026

4.0

Very good overall. Meets almost all of our goals. Looking forward to future updates, content and abilities.

Pros

The automation, value for the pricing as we made up for it in just a few new clients! The ability to modify really great existing templates and the amount of the templates to choose from is paramount to successful implementation.

Cons

That it takes so long to email a campaign based on the number of emails a day allowed by the email services we use like Yahoo or Gmail etc. Is there a way that Levitate can create an email service that just sends them all out at one time, or at least a larger amount? This severely impacts the ability to send out multiple campaigns at the same time.

Alternatives considered

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

Reason for choosing Levitate

The people at Levitate had better answers than the other company.

Review Source

JC

Justin C.  
Financial Planner  
Financial Services  
Used the software for: 6-12 months

### "Easy to learn, rapidly adding features, fantastic customer service"

January 23, 2026

5.0

The more I incorporate all the features that are available, the more I come to appreciate it's overall value. My intent was to use it mostly for existing client communications, as I was not planning on growing my business anymore, but the great experience so far is making me consider adding a new service line to my business because I can glimpse how effective marketing it could be using Levitate.

Pros

Ease of use. I've previously used an email campaign software that looked more like it was made for developers and programmers rather than having a UI that was consumer friendly. Syncing into my CRM and contacts was a breeze. Learning curve is virtually none, it's all very well designed and easy to pick up.

Cons

I think it's quite pricy compared to some of the alternatives, but the pace of progress on new features and customer service detail is very, very good.

Switched from

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

Not great UI. Charged based on number of contacts.

Review Source

Response from Real Magic

January 29, 2026

Thank you for such a thoughtful review, Justin. It’s exciting to hear how Levitate has supported your client communications and even opened the door to new ideas for your business. 🙂 We’re grateful you chose Levitate and love being part of what’s next for you!

BI

Brittany I.  
Personal Lines Manager  
Insurance  
Used the software for: 2+ years

### "Levitate rocks! "

January 23, 2026

5.0

We've had a wonderful experience with Levitate, our rep, Louis, has been the same basically the entire time that we've been subscribed, and I'm excited to continue to work with them and watch the progression as new features roll out.

Pros

I like that Levitate is as hands on as you want it to be. We have quarterly meetings with our rep to schedule out emails and social posts based on our agency's goals or focuses, or simply what they recommend. We make sure the automations are up to date, we review open rates, and overall I think it's been great for those small touches with our clients to make sure they feel supported. This has been exceptionally valuable for our agency and our clients.

Cons

Sometimes we schedule out renewal emails too far in advance, and if someone makes a change or leaves our agency, that email still goes out unless we manually stop it. This has caused confusion a handful of times. Nothing worth making a fuss about, but probably one of the main "issues" we've ever run into.

Review Source

Response from Real Magic

February 6, 2026

We love hearing this! Having consistent support and quarterly planning that aligns with your agency goals is exactly how we want the partnership to feel. We appreciate your feedback about the renewal emails and will pass along to the team. Thank you for trusting Levitate over the years, Brittany!

AP

Anne P.  
Owner  
Insurance  
Used the software for: 1-2 years

### "Levitate is a must for a business to stay in touch with their clients. "

January 23, 2026

5.0

Wonderful! I am so glad I was referred to them years ago. It is something I don't have to think about and there is money put back in my pocket from the emails.

Pros

We love everything about Levitate. The mass emails we are able to pick from, and adjust for our agency, makes it easy and stress free. The insured's constantly give us positive feedback to what was sent. Also, our rep. is amazing and so easy to work with. He knows what we like so the conversations are quick and painless.

Cons

The price goes up every year, just like everything in the market. Maybe there could be a discount given for longevity.

Review Source

Response from Real Magic

February 6, 2026

This made us smile. 😊 Knowing Levitate feels effortless and is putting real value back into your business is exactly what we strive for. We’re grateful you’ve trusted us for so long and love supporting your agency. Thank you for being such a great partner, Anne!

CB

Cory B.  
President  
Insurance  
Used the software for: 2+ years

### "Great overall experience with Levitate"

January 23, 2026

5.0

We have used Levitate for 3 years and have a great experience with using their systems. It has saved us an enormous amount of time and headache and the reach to clients has been fantastic.

Pros

As a business owner, Levitate frees up my time and makes sure to consistently be engaging clients on my behalf. For me the best part of it is having a dedicated person who meets with me 4 times a year or more if I need to go over items to send out to clients and if I need to create something they will help to make sure it is done correctly. This takes so much time and energy off my plate.

Cons

I wish they had a similar pipeline manager system to agency zoom, then we could reduce our needs for multiple products.

Review Source

Response from Real Magic

February 6, 2026

Freeing up your time while keeping client engagement consistent is exactly what we aim for with Levitate! Thank you for trusting us over the past three years and providing your feedback regarding pipeline management, Cory. We truly value the partnership!

AA

Aaron A.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Helping take our communication to the next level"

January 22, 2026

4.0

Our experience has been amazing, especially the people that we have interacted with, including initial sales, on boarding, and coaching. This has exceeded my expectations.

Pros

This product has helped us to centralize our communication and evaluate better how people are consuming our messaging.

Cons

Sometimes some of the interfaces are a little bit clunky and or missing some of the features that other platforms have, but the team has been super receptive to feedback and will hopefully integrate some of our suggestions.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Needed more functionality and consolidation to one platform

Review Source

Response from Real Magic

January 23, 2026

Hi Aaron, thank you for sharing your experience! We’re so glad Levitate has helped centralize your communication and give you better insight into how your messaging is being received. It’s especially great to hear that our sales, implementation, and success teams exceeded your expectations. We truly appreciate your thoughtful feedback on the platform, as well. Your input helps us continue improving. Thanks for being part of Levitate!

SB

Shelia B.  
COO  
Law Practice  
Used the software for: 1-2 years

### "Practice Changer"

January 25, 2026

5.0

It has been a positive experience. It is able to handle all the tasks that I expected it to. Love my rep and her reliability.

Pros

The ever changing features based on customer requests. My rep is always friendly and willing to submit by questions to someone that can answer them if she can't.

Cons

Ai agent isn't the best. It seems to say the same thing when I use it for the Google Review prompt responses.

Alternatives considered

[Hona](https://www.capterra.com/p/10016532/Hona/)

Reason for choosing Levitate

Still considering Hona as they expand their texting automation feature. They also integrate with Filevine which is our CRM system critical to our practice.

Switched from

[Online Surveys](https://www.capterra.com/p/226206/Online-Surveys/)

more automation features were available in Levitate

Review Source

AC

Arthur C.  
Partner and Owner  
Law Practice  
Used the software for: 6-12 months

### "Can't go wrong with Levitate"

January 23, 2026

5.0

It's been great. \[sensitive content hidden\] is wonderful and we love her - she has helped us make campaigns and stay on top of using the platform.

Pros

Levitate is easy to use, comprehensive, and is such good bang for the buck. We do not have to think much when setting up a campaign for email or social media - the platform does it all and the quality of the templates are really really good. We have used other marketing agencies and firms in the past and Levitate blows them all away.

Cons

Nothing. Seriously. The experience has been great so far for the six or seven months we've been using the platform and are even moving on to the website management as well.

Switched from

[SpeakEZ](https://www.capterra.com/p/210525/Speak-EZ/)

Bang for buck, higher return on investment, better team, better product and platform. Modern and up to the minute cutting edge.

Review Source

Response from Real Magic

January 29, 2026

Hearing that Levitate has outperformed past agencies and made marketing feel effortless is music to our ears! We'll be sure to share your glowing feedback about your success manager with her. We’re honored to be your partner and truly appreciate the trust you’ve placed in us as you expand into using even more Levitate services, Arthur. 😊

JF

Jodi F.  
Program Director  
Arts and Crafts  
Used the software for: 1-2 years

### "Genesee-Orleans Regional Arts Council"

January 23, 2026

5.0

Overall our experience using Levitate is extremely positive. I like having the checkins every couple of months to talk about new things and to make sure all is going well.

Pros

Levitate is very user friendly and has many perks. Perks like linking to google so we can better manage our google business accounts. Also using AI to help make better flow for our emails.

Cons

It can be overwhelming. There are many added benefits that we pay for but do not use simply because it is too much for one person to do alone.

Alternatives considered

[Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)

Reason for choosing Levitate

it was extremely hard to use and implement

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Better open rates, ease of contact imports, went over the allowed amount of contacts

Review Source

Response from Real Magic

January 29, 2026

Jodi, we’re glad Levitate has been user friendly and helpful for managing communications across your organization. We appreciate you being a customer and value your honest perspective as we continue making the platform easier to use!

KA

Keirsten A.  
Client Care Coordinator  
Law Practice  
Used the software for: 1-2 years

### "Loving Levitate "

January 26, 2026

5.0

Levitate has been amazing. Their marketing help is well appreciated. Their marketing team is extremely knowledgeable. They were able to give us some amazing tips on our newsletter.

Pros

It is easy to use and understand. Their marketing templates are amazing! Levitate also has a great marketing team that is very knowledgeable.

Cons

I don't have any current or past issues with Levitate. Things have been great so far. I am confident if we do encounter an issue, then Levitate will help to solve it.

Review Source

SV

Stephen V.  
Associate agent  
Insurance  
Used the software for: 2+ years

### "Simplifies customer interactions "

January 25, 2026

5.0

Overall experience has been good. We have had a sort of revolving door with reps but I do not think that is all that uncommon in these sort of potions in a company like this.

Pros

Make creating and managing campaigns easier and more streamlined. The templates and curated content help alleviate any learning curve that might be normal for starting this sort of program.

Cons

Cost; it is the same for almost any speculative spend. You hope you get value for your money and in this case we believe we are.

Switched from

[Hearsay Social](https://www.capterra.com/p/124035/Hearsay-Social/)

Hearsay was subsidized by nationwide but is no longer

Review Source

EW

Elizabeth W.  
Registered assistant  
Financial Services  
Used the software for: 2+ years

### "Thanks Levitate"

January 23, 2026

4.0

I have really enjoyed working with Levitate and would recommend it to others. Levitate is easy to use and I continue to learn more things about its capabilities all the time.

Pros

Email templates and campaigns. It makes our lives so much better. I have enjoyed getting to learn other areas that Levitate can make our interactions with our clients easier.

Cons

Even after unsubscribing to emails, we have clients still getting them because we household our clients.

Review Source

Response from Real Magic

January 29, 2026

Thank you for the feedback regarding households/unsubscribing and for being a long-time customer. 🙂 We’re thrilled Levitate has made email campaigns easier and improved how you connect with clients. We truly appreciate the partnership, Elizabeth!

CH

Chad H.  
Advisor  
Financial Services  
Used the software for: 1-2 years

### "Great value to keep up with clients"

January 23, 2026

5.0

We have seen amazing open rates, and the Google review option has shot our amount of reviews way up. Our clients like the very friendly messaging and it doesn’t come off as too business like.

Pros

The system is very easy to learn and execute. You have a wealth of letters that you can use with your clients. Whenever a letter may not feel exactly right the AI function allows it to rewrite in incredible fashion. We have five license which come in at a great value.

Cons

It really is an easy system. I put it more on myself that I need to spend more time digging into it because there’s so many great features that sometimes I get bogged down.

Alternatives considered

[Snappy POS](https://www.capterra.com/p/246436/Snappy/)

Reason for choosing Levitate

We like the simplicity emails that get better open rates and wanted something more for our clients

Review Source

Response from Real Magic

February 6, 2026

Those open rates and Google review results are exciting to hear about, Chad! It’s great that the messaging feels friendly and authentic to your clients, too - that's our goal. We’re glad Levitate has been a strong value for your business and appreciate you being a customer!

ZW

Zachary W.  
Owner  
Insurance  
Used the software for: 1-2 years

### "People in sales need to be using Levitate!"

January 24, 2026

5.0

Been a Levitate user for a couple of years now and my team loves the program. We can't imagine working as insurance agents without it. It truly has been a game changer. Levitate also built me a custom website that is AMAZING. Thank you to the entire Levitate team!

Pros

Ease of use, so many different features, fantastic value for money spent, the AI content creation tools, super helpful customer support that responds even on weekends, account security, variety of email templates, data analytics, and how it helps me improve my marketing and create more sales.

Cons

In all honesty, I don't really have any complaints about using Levitate. The price has gone up over the years but they explain when and why these increases happen and have been understanding and helpful when payment issues arise.

Switched from

[AgentMethods](https://www.capterra.com/p/98968/AgentMethods-Website-Builder/)

I found other agentmethods websites that looked exactly like mine and they didn't have all of the marketing/content creation tools. Levitate is a great fit!

Review Source

BF

Brandie F.  
Marketing Strategist  
Financial Services  
Used the software for: 6-12 months

### "Meh...it's growing on me"

January 26, 2026

3.0

Overall, Levitate helps us achieve our goal of getting our clients to open our emails. The sales pitch to us was great. The ease of use hasn't been wonderful. The onboarding and check-ins are beneficial but I find myself not wanting to use Levitate because it takes me longer to create automations than I feel like it should.

Pros

Our email open and click rates looks fantastic compared to service providers. It is doing the job...

Cons

Analytics has not met my expectations. I only see high-level, basic data found only in the reports dashboard. Exporting a report is disappointing. There's no data in it. I'd like to run a report on my newsletter emails as a whole campaign or a single email report with data, not contacts. I need metrics like average open rate, bounce rates, unsubscribe rates, average click rate, email list health, etc.

Switched from

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

Needed a way to reach inboxes. The boss urged the change.

Review Source

CC

Cassidy C.  
Media Relations Manager  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Thanks Levitate!"

January 23, 2026

5.0

We used Constant Content before, and trying to get in touch with a person was next to impossible. When we did get in contact, we were meant to feel like a burden. I feel like our email open rate has improved since using Levitate.

Pros

I love the customer service! They are so helpful, timely and professional. Shoutout sensitive content hidden\] for making our experience wonderful. I enjoy the template options for the different platforms.

Cons

Sometimes the custom content is not usable, but it will continue to get better I'm sure. Editing the graphic is still figuring out a learning curve on both my end and the AI end. Also, I am still learning the send rate time, keeping that in mind when sending/creating an email. It has helped open rates though.

Switched from

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

Their software is dated and customer service is the worst.

Review Source

Response from Real Magic

February 6, 2026

We’re so glad the difference in support stood out right away. No one should feel like a burden when they need help. 😊 Thank you for choosing Levitate, Cassidy, and for trusting us with your marketing!

MT

Mario T.  
President  
Real Estate  
Used the software for: 1-2 years

### "Super Happy"

January 23, 2026

5.0

Great! Service checks all boxes we need for on-line marketing at this time. Meeting quarterly with our rep insures all needs are being met.

Pros

We've worked with other providers that aren't responsive. The Levitate team is easy to contact, and very helpful.

Cons

I have clients that request to be removed at times, and there is no follow-up notice to let them know they've been removed.

Alternatives considered

[OutboundEngine](https://www.capterra.com/p/149002/OutboundEngine/)

Reason for choosing Levitate

For the price, and functionality (we have three individuals using the service), it was the best option. The features on top won outright.

Switched from

[OutboundEngine](https://www.capterra.com/p/149002/OutboundEngine/)

More features and better value for Levitate.

Review Source

Response from Real Magic

March 6, 2026

We’re glad Levitate has checked all the boxes for your marketing needs and that the team has been easy to work with. 😊 We've also shared your feedback about the unsubscribe feature with our product team. Thank you for partnering with us, Mario!

AJ

Andra J.  
CEO  
Non-Profit Organization Management  
Used the software for: 2+ years

### "LEVITATE helps us move forward Faster"

January 23, 2026

5.0

Levitate offers great training support. There are many features that have helped our small org do larger things with less manpower

Pros

Levitate makes it very easy for us to cross-post across 3 social media platforms. The tagging feature helps us communicate with groups of people and track the success of those email communications.

Cons

One drawback currently is the inability to post videos/reels across social media platforms. These get more attention and views as opposed to a regular post. We post more of these lately and with Levitate not offering this feature it does make us consider is the platform worth the cost if it can't do our major weekly functions.

Review Source

Response from Real Magic

February 6, 2026

Helping organizations do more with less is exactly what we strive for, so this means a lot. Thank you for sharing such thoughtful feedback about wanting video capabilities and for being a long-time partner. We appreciate your perspective as we continue building features that support your mission, Andra!

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