---
title: "Snapfix Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Snapfix Software - reviews, pricing plans, popular comparisons to other Maintenance Management products and more."
source_url: "https://www.capterra.com/p/211197/Snapfix/"
page_type: "product"
language: "en"
---

# 

 Snapfix Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Snapfix

## What is Snapfix?

Facilities and maintenance teams get tasks done faster using photos. "No more forgotten tasks." Reduce risk of slips, trips and falls. Teamwork-based platform that uses photos, videos, messages and traffic lights to capture, record, report and manage the maintenance of buildings, facilities and equipment. Used for Reactive and Preventive Maintenance, Cleaning and Sanitizing, Fire Safety Checks, Health & Safety Checks, Security Checks, Pest Control, Meter Readings, Inspections & Audits, Snag/Punch Lists, and much more. The Snapfix mobile app can also scan NFC tags, perfect for audit trails and accountability.

## What is Snapfix used for?

[Building Maintenance](https://www.capterra.com/building-maintenance-software/)[Maintenance Management](https://www.capterra.com/maintenance-management-software/)[Facility Management](https://www.capterra.com/facility-management-software/)

Overall rating

Based on 63 user reviews

Reviews sentiment

Positive

98%

Neutral

2%

Negative

0%

Starting price

$129

Per Feature, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Snapfix?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://snapfix.com&name=Snapfix)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Snapfix

4.7 (63)

VS.

[### Jobber](https://www.capterra.com/p/127994/Jobber/)

[4.6 (1,468)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting Price

$129

Per Feature, Per Month

Starting Price

$39

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (63)

Ease Of Use

4.6 (1,428)

Value For Money

4.7 (56)

Value For Money

4.4 (1,232)

Customer Service

4.8 (57)

Customer Service

4.6 (1,381)

## Snapfix alternatives

[Loc8](https://www.capterra.com/p/77216/Loc8/)

[3.7 (123)](https://www.capterra.com/p/77216/Loc8/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

63%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/77216/Loc8/)

[eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/)

[4.5 (421)](https://www.capterra.com/p/100468/eMaint-CMMS/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/100468/eMaint-CMMS/)

[Zuper](https://www.capterra.com/p/197014/Zuper/)

[4.5 (51)](https://www.capterra.com/p/197014/Zuper/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/197014/Zuper/)

Highest Rated

[AI Field Management](https://www.capterra.com/p/169880/Ai-Field-Management/)

[4.9 (69)](https://www.capterra.com/p/169880/Ai-Field-Management/reviews/)

Starting price

$21.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/169880/Ai-Field-Management/)

## FAQs about Snapfix

Overview

### What problems does Snapfix solve?

Snapfix solves slow, paper-based maintenance reporting, duplicate issue submissions, and poor visibility into repair status by letting staff log photo-based issues, locations, priorities, and checklists from any device. Facilities, maintenance, hotel operations, and compliance teams use it to speed repairs, track audits, manage fire and safety checks, and document completed work clearly.

Answer based on 56 reviews

Overview

### Which roles and teams benefit most from Snapfix?

Snapfix is most used by hospitality managers, facilities teams, and executive leaders who need fast issue reporting and task follow-up across properties. Housekeeping, food and beverage, and front office teams use it to log maintenance and service requests, while directors and general managers track completion, accountability, and operational standards.

Answer based on 63 reviews

Overview

### What company size and industries is Snapfix built for?

Snapfix is built primarily for small hospitality businesses, with 70% of reviewers from small companies and 68% from Hospitality. It is designed for hotel maintenance and cross-functional hospitality teams, while also serving midsize businesses at 22%, enterprises at 8%, and some Real Estate and Hospital & Health Care organizations.

Answer based on 63 reviews

Features and Usability

### What are the key features of Snapfix?

Snapfix includes core maintenance management features like work order tracking, preventive maintenance scheduling, inspections, and checklists. Reviewers also highlight photo upload with location tagging, real-time alerts, status tracking with color-coded job progress, and mobile access. Differentiating capabilities include asset management, audit trails, and reporting dashboards.

Answer based on 42 reviews

Overview

### How well does Snapfix handle maintenance management?

Snapfix makes maintenance management simple and visible across teams, with quick issue reporting, live status tracking, and clear task ownership. Facilities teams, hotels, and property managers value photo-based updates, audit support, and historic records, though some users want recurring task automation, priority labels, and fewer occasional task-loading issues.

Answer based on 23 reviews

Integrations

### Which third-party tools and platforms does Snapfix integrate with?

Snapfix integrates with IoTConnect and Oracle CPQ. These catalog integrations cover connected devices and sales configuration workflows, giving Snapfix compatibility with two third-party platforms.

Answer based on 1 reviews

Getting Started and Support

### What training and onboarding options does Snapfix offer?

Snapfix provides live online sessions, documentation, and videos to help teams get started. Live online sessions support guided setup and questions in real time, documentation offers written reference material, and videos provide self-paced instruction for reviewing features and steps as needed.

Answer based on 8 reviews

Getting Started and Support

### What customer support options does Snapfix offer?

Snapfix provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users describe the support experience as friendly, patient, and efficient, with helpful follow-up and training that make setup and day-to-day use easier, especially for teams that need quick answers.

Answer based on 6 reviews

Features and Usability

### How good is Snapfix for uploading photos of issues?

Snapfix makes photo-based issue reporting fast and practical, helping teams show problems clearly, add location details, and avoid confusion. Maintenance staff and site managers like how pictures speed repairs and reduce back-and-forth, though some users mention slow image loading, large file size limits, and limited detail when no photo is attached.

Answer based on 12 reviews

## Features

AI summary

Based on 5,405 Maintenance Management reviews

Capterra data shows that buyers of Maintenance Management software rank the following features as their top priorities:

-   **Work Order Management** (**45%** of reviewers rated this feature as critical)
-   **Preventive Maintenance** (**48%**)
-   **Service History** (**35%**)

Snapfix supports all three of the features reviewers value most: **Work Order Management**, **Preventive Maintenance**, and **Service History**. Together, these capabilities help businesses stay on top of repair requests, schedule recurring maintenance before issues grow, and keep accurate records of past service activity, allowing teams to improve asset uptime, track work more clearly, and make better maintenance decisions.

Work Order Management

4.7 (22)

50.00% of 22 reviewers that rated this feature as important or highly important

Creating, assign, and track jobs and/or tasks for work orders

Service History

5.0 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

Track work performed and resources used for past customers, sites, or assets

Mobile Access

4.9 (30)

43.33% of 30 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Scheduling

4.5 (26)

34.62% of 26 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

Asset Tracking

4.6 (16)

25.00% of 16 reviewers that rated this feature as important or highly important

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Preventive Maintenance

4.7 (37)

48.65% of 37 reviewers that rated this feature as important or highly important

Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements

Snapfix 103 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Asset Assignment: Assign assets to users, job sites, and vehicles to ensure accountability
- Asset Kitting: Bundle equipment together to rapidly perform actions across multiple assets
- Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit
- Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle
- Assignment Management: Assign issues and tasks based on availability or required skills
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Budgeting/Forecasting: Create budgets based on historical data and future projections
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calibration Management: Schedule the calibration of instrumentation and maintenance requirements
- Check-in/Check-out: Track the status of assets and whether they're checked in or out
- Checklists: An itemized to do list that can be edited as tasks are completed
- Commercial Properties: Designed to serve commercial properties
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Complaint Monitoring: Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- Contract/License Management: Track, store, and access client contracts or licenses
- Contractor Management: Specialized for general contractors/sub-contractors (those who conduct work on a contract basis)
- Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues
- Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Data Import/Export: Import and export data to and from software applications
- Depreciation Management: Track and manage the decline in value of assets and plan for improvements
- Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document
- Dispatch Management: Manage sending personnel and resources to a site as needed
- Disposal Management: Plan when and how to dispose of outdated or decommissioned assets
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Electronic Signature: Digitally sign online documents
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition
- Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed
- Equipment Tracking: Track the location of specific equipment at all times
- Facility Asset Management: Manage and track high-value assets including office equipment, furniture & more
- Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability
- Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history
- For Schools: Designed to be used by kindergarten, primary, middle, and senior secondary schools.
- Funding Source Tracking: Track the origins of funds to uphold compliance with grant requirements for use/disposal and to ensure future funding.
- GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual
- Historical Reporting: Information, data and reports that are being tracked over time
- Incident Management: Manage and track all disruptions and incidents
- Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards
- Inventory Control: Monitor product stock levels
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- IT Asset Tracking: Monitor the movement of one or more IT assets throughout the organization
- Job Management: Manage and track all job information and associated tasks
- Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects
- Key & Lock Management: Establish procedures for monitoring locations of keys
- Location Tracking: Identify the physical location of an individual, asset, device, etc.
- Maintenance Management: Manage, maintain and track the performance of assets and equipment
- Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests
- Materials Management: Process of planning, procuring and controlling material flows along with supplier evaluation and shipping
- Mobile Access: Access software remotely via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
- Multi-Location: Manage and support multiple locations
- Parts Management: Track parts inventory levels and manage re-stocking
- Predictive Maintenance: Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms
- Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements
- Purchase Order Management: Create, send, and track purchase orders and their statuses
- QR Codes: Matrix barcode that stores information
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event
- Residential Properties: For residential properties
- Routing: Plan daily routes to optimize employee scheduling and provide directions
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Service History: Track work performed and resources used for past customers, sites, or assets
- Service Request Management: Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more
- Shipping Management: Manage and track orders being shipped to customers
- Space Management: Manage occupancy and space utilization in facilities and buildings
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Task Management: Create, manage and track all task activities and progression
- Task Scheduling: Track and manage the scheduling of tasks
- Technician Management: Oversee technicians and track their assigned work orders
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
- Visitor Management: Allow organizations to streamline the check-in process for visitors.
- Work Order Creation: Create a new work order
- Work Order Management: Creating, assign, and track jobs and/or tasks for work orders
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.7 (63)

4.7

Based on 63 reviews

## Pricing

Value for money

4.7 (56)

Free Trial

Free Version

FIX (For Task Management)

$129.00

Per Feature,Per Month

Plan (For Scheduled Maintenance)

$199.00

Per Feature,Per Month

Comply (For Safety and Compliance)

$299.00

Per Feature,Per Month

Enterprise (For Larger Teams)

$0.00

Value for money

4.7 (56)

4.7

Based on 56 reviews

## Integrations

[

Oracle CPQ](https://www.capterra.com/p/140937/Oracle-CPQ-Cloud/)[

IoTConnect](https://www.capterra.com/p/211807/IoTConnect/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (57)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (57)

4.8

Based on 57 reviews

## User reviews

Overall rating

4.7

Based on 63 reviews

Filter by rating

5(46)

4(16)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

IL

ian L.

property and maintenance manager

Hospitality

### "i wish we had this platform sooner"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 24, 2024

10out of 10 for its simplicity and the support on any questions or ideas you get is amazing !!

Pros

its support able to document actions visually and backs us in times of doubt

Cons

nothing really to report as it covers everything in how you want

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Argenis U.

CEO

Computer & Network Security

### "The maintenance tool that revolutionized the way I organize my team."

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 24, 2023

Right out of the box I am impressed with how easy it is to use I had no trouble getting it set up and up and running right away.

Pros

I like it because it has drastically simplified my maintenance job and helped me stay organized efficiently.

Cons

I would love to have the option to automatically schedule recurring tasks, like regular inspections, instead of having to manually set them each time.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

IE

Ibrahim Enes Y.

Project Manager & Business Analyst

Defense & Space

### "Nice business management tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

November 13, 2022

Pros

Easy to use graphical user interface, satisfying number of tools

Cons

Can be expanded to use for complicated project design.

Switched from

[Maintenance Care](https://www.capterra.com/p/133246/Maintenance-Care/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MT

Monika T.

Administrator and Coordiantor

Real Estate

### "Snapfix Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 10, 2022

Snapfix is great, functional and easy to use software. For our team it has made so much easy to record all the jobs that we are doing daily and track them. From maintenance issues, move in and move out inspections, apartment and block inspections, etc. Every day this software is growing within the company and more and more people are using it now.

Pros

I like a lot of things this software is providing us. From creating tasks and checklist, making schedules and recording all the tasks that we created and marking them with the colours, assigning users, using tags and making reports and dashboards of all the works.

Cons

There isn't anything that I do not like about this software.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

ES

Eddie S.

General Manager

Hospitality

### "Fantastic Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 9, 2022

Very user friendly, easy to implement and easy to use.

Pros

Helps us visually manage the maintenance work flow so much more efficiently and effectively.

Cons

None. Nothing negative and all our team who use it have had positive experiences and feedback from it.

Reasons for choosing Snapfix

Ease of use.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

May 12, 2022

Hi Eddie, what an amazing review, thank you so much! We're delighted to hear how it has improved your maintenance workflow and how easy you find it to use.

DM

daniel M.

General Manager

Leisure, Travel & Tourism

### "Snap Fix review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 6, 2022

Ive been with snap fix for a few years now over two businesses and i will be continuing this relationship into the future. A fantastic product with great customer service to back it up.

Pros

Its ease of use for reporting and fixing maintenance issues around the building

Cons

Maybe some development on the reports as its very basic looking

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

SO

Shane O.

Senior Manager

Hospitality

### "Feed back "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 6, 2022

its a useful tool no messing with paper work updates as you mark done, all users are in formed to what's happening

Pros

its good , pdf can be emailed / printed of work completed, multi users all can see jobs / repairs that need doing

Cons

It always asks for a gprs location.

Reasons for choosing Snapfix

Sales rep called to the hotel did a demo, we were using a system built into our Front of house system, which was time consuming to use

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 10, 2022

Hi Shane, thank you so much for leaving such a positive - it's much appreciated! We're delighted to hear how Snapfix has improved the communication of work updates at the hotel.

DO

Deborah O.

Managing Director

Real Estate

### "Great system"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 20, 2022

Pros

Easy to use and excellent for tracking issues to ensure they are handled promptly.

Cons

A longer text field when not using a photo would be nice.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

April 26, 2022

Hi Deborah thank you so much for your amazing review! I will raise the longer text field with the product design team. We are always so happy to get such helpful feedback!

DC

daniel C.

HEAD CHEF

Hospitality

### "Daniel Crewe"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 22, 2021

very good

Pros

Very handy for when doing rpunds of the buliding

Cons

can be slow but could be due to wifi not working properly

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

April 14, 2022

Hi Daniel, really appreciate you taking the time to leave a glowing review, You can find out more at snapfix.com

DB

Declan B.

Cluster General Manager

Hospitality

### "Snapfix @ Tallaght Cross Hotel"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 21, 2021

Very Positive, we were surprised how well some of our housekeeping and maintenance team engaged with the app (technology) and they feel it has been a great assistance to them.

Pros

Retaining Historic Data / Issues for Hotel Bedrooms and/or facilities throughout the property has been very beneficial. We can view trends that are occurring and track problems. Maintenance can review the problems, by location and/or category, and plan accordingly. Fire Walk application is very helpful, and removes the need for a separate app.

Cons

We haven't adequately used all of the features, including uploading essential Health & Safety Service/Maintenance plans to the app.

Alternatives considered

[FireCloud365](https://www.capterra.com/p/214802/FireCloud365/)

Reasons for choosing Snapfix

I remembered \[SENSITIVE CONTENT\] presentation at IHF meeting and with a previous Hotel Group. I heard good reports from other users.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

April 20, 2022

Hi Declan, thank you so much for leaving such a positive and detailed review! We're delighted to hear how easily the housekeeping and maintenance teams have adopted Snapfix.

[View all Reviews](https://www.capterra.com/p/211197/Snapfix/reviews/)

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