# MRI Property Tree Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about MRI Property Tree Software - reviews, pricing plans, popular comparisons to other Property Management products and more. Source: https://www.capterra.com/p/211213/MRI-Property-Tree --- # MRI Property Tree Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) MRI Property Tree ## What is MRI Property Tree? Australia's leading cloud-based property management software solution designed to make every part of the property management process in your business simpler and faster. With powerful automation tools to streamline communications, maintenance and inspections, workflows and transactions, MRI Property Tree is a customer centric solution providing owner and tenant self-service access to their information and smart business tools delivering essential data, insights and compliant trust reporting. ## What is MRI Property Tree used for? [Real Estate Property Management](https://www.capterra.com/real-estate-property-management-software/)[Commercial Property Management](https://www.capterra.com/commercial-property-management-software/)[Property Management](https://www.capterra.com/rental-property-management-software/) Top alternative Featured Overall rating Based on 15 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $10000 Per User, Per Year Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MRI Property Tree?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.mrisoftware.com&name=MRI Property Tree) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MRI Property Tree 3.7 (15) VS. [4.8 (705)](https://www.capterra.com/p/211768/DoorLoop/reviews/) Starting Price $10000 Per User, Per Year Starting Price $69 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (15) Ease Of Use 4.7 (705) Value For Money 3.7 (15) Value For Money 4.7 (680) Customer Service 3.4 (14) Customer Service 4.8 (690) ## MRI Property Tree alternatives [4.6 (617)](https://www.capterra.com/p/2732/Rent-Manager/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.3 (451)](https://www.capterra.com/p/133029/TenantCloud/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.5 (2,207)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) Starting price $62.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [4.9 (515)](https://www.capterra.com/p/166893/Innago/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/211213/MRI-Property-Tree/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Financial Management 1.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Plan, manage, and track the financial activities of an individual or organization Payment Processing 1.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Tenant Portal 1.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff Accounting 1.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Maintenance Management 1.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Manage, maintain and track the performance of assets and equipment Property Database 1.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Centralized database to track details of properties (including lease, tenant, and owner information) MRI Property Tree 41 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Compare and match accounting/financial records with corresponding bank statements Create, manage, and send invoices or bills to customers Designed to serve commercial properties Manage and track all internal and external communication conducted via calls, email, text, or chat Manage, organize, and store contact information A collection of customer information such as contact details, demographics, previous interactions, etc. Assembly of graphs and charts for visualizing and tracking statistics/metrics Store, manage, and track all electronic documents in a centralized location Digitally sign online documents Plan, manage, and track the financial activities of an individual or organization Generate reports to assess the financial performance of an organization Used by property managers Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Allows the calculation of fees for late rent payments Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments Monitor the process of lease agreements Manage, maintain and track the performance of assets and equipment Schedule predetermined or ad hoc maintenance services and labor requests Access the system via a mobile application Portal for property owners to manage property listings, upload documents, track payments and generate reports Accept, record, and reconcile financial transactions Centralized database to track details of properties (including lease, tenant, and owner information) Add, view, and edit details of all properties managed by an agency that are available for sale or rent Timed notification for any upcoming task, deadline, appointment, or activity Collect payments from tenants via online or offline mode, create recurring schedules and send reminders Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants Collection, analysis, and representation of numerical data and generation of reports to understand various patterns For residential properties Create, manage and track all task activities and progression Managing renters, rent payments, maintenance workflows & documents. Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff Handle activities like room booking, rent processing, lease agreement management, and client communication Set up connections to third-party platforms to improve business processes Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Manage bookkeeping for client trust accounts Keep track of vacant properties Creating, assign, and track jobs and/or tasks for work orders Get Advice We can help you find the software with the features you need. Features 3.3 (15) 3.3 Based on 15 reviews ## Pricing Value for money 3.7 (15) Basic $10,000 Per User,Per Year Value for money 3.7 (15) 3.7 Based on 15 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Xero](https://www.capterra.com/p/120109/Xero/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.4 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.4 (14) 3.4 Based on 14 reviews ## User reviews Overall rating 3.7 Based on 15 reviews Filter by rating 5(6) 4(4) 3(2) 2(0) 1(3) Mentioned topic Sorted by most recent Paul M. Licensee Real Estate ### "Disgraceful Support and Non-Existent Accountability" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 April 2, 2026 As the Licensee of a busy Perth CBD agency, I expect professional-grade support from my software partners. MRI Property Tree has failed on every front. The sales process is the last time you will ever get a prompt response. Our BDM is effectively a ghost; phone calls and emails go unanswered for days, if not weeks. When you finally give up and try the call center, you are routed to an offshore team that is clearly scripted and completely unequipped to handle complex billing or account inquiries. I am at my absolute wits' end. We are paying for a service that feels like it’s being run on autopilot with zero regard for the client experience. If you value your time and need a partner who actually answers the phone when a billing issue arises, look elsewhere. Avoid at all costs. Pros Advanced Unplugging: By making it impossible to get technical help over the phone, MRI is clearly looking out for my mental health by forcing me to step away from the computer and stare blankly at a wall in frustration. Cons The BDM "Ghosting" Phenomenon: Once the contract is signed, the Business Development Manager enters a witness protection program. Getting a callback for account-level issues is like trying to find a parking spot on St Georges Terrace at 9:00 AM—impossible. Alternatives considered [PropertyMe](https://www.capterra.com/p/156513/PropertyMe/) Reasons for choosing MRI Property Tree At the time, it was the only real cloud-based option. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MB Mariah B. Director Real Estate ### "Stay away | property tree is the worst program you can use. " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 11, 2025 Horrible Stay away from Property Tree. They do not know how to use their own software and when you ask for help the communication is so bad. Pros Nothing, the worst software you can use. Nothing good about it l, stay away to avoid headaches! Cons The fact that they have no communication and cannot help with any of their software. I had to make a complaint to the ACCC Switched from [PropertyMe](https://www.capterra.com/p/156513/PropertyMe/) Property was the worst program I used. They sold it as this great product but when you asked for help they could t help you because they didn’t know how to use the software either. (I have this in writing as well) I would never recommend property tree to anyone. Alternatives considered [PropertyMe](https://www.capterra.com/p/156513/PropertyMe/) Reasons for choosing MRI Property Tree Should have gone with PropertyMe first to save myself the money and headaches! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 16, 2025 Thank you for your review Mariah. We are sorry to hear that your experience with our software is not in line with the high level of service that we strive to provide to our clients. We are arranging for your account manager to reach out to you directly to discuss your concerns in more detail. AU Anonymous User General Manager Real Estate ### "System missing key requirements and functions for commercial property management" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 4/10 November 12, 2024 Very disappointed. I have tried a few times to talk to the accounts executive about the issues we having with the system, however, my call never gets returned. Support and development are never able to assist with fixing issues with the software which we would think are fairly easy to correct. Pros It is a very easy and neat platform to use and has neat reports which are easy to read. Automation which should assist with productivity - is not always the case, unfortunately. Cons After using the system for a few weeks, you realise there are key functions missing for managing commercial properties. Key items of concern include, but are not limited to the following: - Not outgoing budget reporting. Can't track expenditure for the year against a budget. - Owner withheld funds function missing which was on our former system REST. Currently need to manually calculate and enter in a figure. - Can't assign a lease agreement to a new tenant, keeping existing details such as original lease start date. - Can't do mid-month rent reviews. If you have a mid-month rent review you need to raise a second invoice manually for the tenant after automated emails have been sent out and send again. This is very confusing to tenants. - Can't check key payment details before loading bank file to check GST entered correctly and creditor bank account details are correct. If incorrect you need to delete payment and reload which is extremely time-consuming. - GST reporting. Occasionally each report has a different GST figure (owner's report, GST report & income and expenses report). Concerned about what is reporting correctly and time-consuming checks required to ensure it is reporting correctly. - Entering creditor invoices does not allow multiple line items to be coded against different account codes. i.e Water rates and water usage. Invoice needs to be entered in twice. - Journals for incorrect GST entered is not possible. I can keep going, as there are so many shortcomings with this system, plus you get locked into a 3-year contract. Switched from [RestApp](https://www.capterra.com/p/252690/RestApp/) Needed a cloud-based system and MRI suggested this product. The demo seemed to show that it could work for a commercial property company, however hands on experience has been different. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 2, 2025 Hello – thank you for your detailed review, we value our client feedback and are very sorry to hear of your disappointing experience with our software. We would very much like to arrange for a senior manager to reach out to you to discuss your concerns in more detail, however, we cannot identify you without a name or company name. Please can you email support@propertytree.com with your contact details and we will arrange follow up. MG Michelle G. Managing Director Real Estate ### "Nothing Good To Say About MRI Real Estate Software and Property Tree Business Model" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 4, 2024 Nothing but painful, arrogant & a waste of money Pros Absolutely nothing stands out about this product, service or people. Cons The most expensive and most unhelpful business I’ve come into contact running my business. I would recommend their competitor Property Me after trying to work with these people. Reasons for choosing MRI Property Tree I was convinced to my regret this huge business was the most modern, easy to use professional business, I was mistaken. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 6, 2024 Hi Michelle, we're sorry to hear that your experience with us has been anything short of amazing! Your Account Manager has reached out to you directly to resolve any concerns you may have, but if there's anything else we can do to assist please contact our support team. PC Penny C. Owner property manager Real Estate ### "Great Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 1, 2021 Easy convenient and friendly Pros The software is easy to use and I can work anywhere I am being cloud based. The chat based support is fantastic, great knowledge and heaps of patience answering my questions. Cons The commercial side is a bit tricky to navigate Reasons for choosing MRI Property Tree No alternatives looked at Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JA Jordan A. Office Operations Real Estate ### "PropertyTree - Simple and easy to use" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 1, 2021 We are saving a lot of time with many different things such as scheduling inspections, chasing up tenants for rent, doing mid month and end of month statements Pros The ease of use and automation of PropertyTree are the best things about this product. It is straightforward to get to where you need to be and processes that used to take 2 hours now take 30 minutes, particularly closing the period and paying landlords and creditors at the end of the month. Information is all displayed in front of the user and there is no clicking in and out of menus to see what you need. Automatic communications to tenants, landlords and tradespeople saves time and eliminates a whole process for our property managers. Interface is simple, easy and clean. Live chat questions are always answered really quickly (phone support can take some time on hold though). The knowledgebase is extremely helpful and can solve nearly an problem I have, although it would help if Cons The integration to PropertyTree from REST was easy - both being owned by MRI software, they were able to take care of everything from their end. There was some data cleanup needed but other than that the process was good. There are some features missing that we were used to with REST such as automatic water calculation with readings, salutations on contacts, the ability to mail merge to multiple contacts at one property (ie. Mr & Mrs Smith - rather than 2 letters, one going to each). These are only small things though that can be worked around. A big issue is that we are unable to pay tradespeople directly from the tenant (ie. pool chemicals invoice) We have to charge the owner first, then charge the tenant. This is an issue with some landlords who are not used to having to be reimbursed tenant expenses. This is also a problem with bond deductions. Integration with our inspection software is pretty good, could be better if the property could be moved over without an inspection having to be created, and without converting the tenant from a prospect before they move in. Alternatives considered [PropertyMe](https://www.capterra.com/p/156513/PropertyMe/) Reasons for choosing MRI Property Tree Better commercial property integration Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KB Kate B. Principal Real Estate ### "Property Tree is like having a part-time employee" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 28, 2021 The implementation and training is second to none and I never felt as though I didn't have someone I could turn to and I could have immediate help if there was a hot issue. We feel as though our agency is communicating quicker with tenants, landlords and creditors, our paperwork is more organised and our accounting is very thorough and accurate. We look a lot more sophisticated than previously with our server based REST. So far after 6 months, Property Tree is feeling like we have a part-time employee, it is saving us a lot of time. Pros The Owner and Tenant Portals are one of the main features we like about the software and why we chose Property Tree. The simplicity and automation of Trust Accounting and daily receipting and reconciling has saved at least 5 hours each week. Property Tree Contacts is extremely useful and being able to access our files and tenant & owner information on any device no matter where we are has been a game changer. We are not chained to a desktop computer needing to log onto a server. Very sleek reporting designs and the ability to customise communications has been beneficial. Cons A Property Manager's app would be better to use on a mobile device rather than logging into the browser. Hard to navigate on a phone. Document storage and filing is clunky, the documents section looks messy with all the files in one place and not being able to create individual folders or save photos in batches is unfortunate. We are still using property folders on our One Drive which seems like a double up. The tiered pricing seems a little step in 100 property batches. It becomes very expensive when you tick over to 101 properties under management. Reasons for choosing MRI Property Tree More robust Trust Accounting module, better pricing and easier integration from REST. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DC Debbie C. Senior Property Manager Real Estate ### "Good product" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 January 28, 2021 Quite good, mid and end of month are very quick and easy to do Pros End of month statements allow us to send all copies of invoices with the statements Cons The notes area is not as good as it was in REST Reasons for choosing MRI Property Tree It seemed easier to use and the transition from our old system was easier Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RK Roger K. Licensee Real Estate ### "Best Software in the market" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 27, 2021 The team at MRI Property Tree and the overall company is probably is very easy to deal with and very professional. Pros The fact that it loads up so quickly and I can use it on internet. It syncs seamlessly to other apps onto our phones. Cons This company is always improving so I'm happy with that Reasons for choosing MRI Property Tree We felt this product is the best in the market Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RB Russell B. Director / Licensee Real Estate ### "Property Tree Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 25, 2021 Overall it has been great. I year or 2 back the support was lacking and by phone it still is however the live chat works well and is very fast. Pros It is easy to use and having used if for over 5 years now, I have watched it grow and add more and more features. The best feature is Invoice Genius I think and its link to work orders as well. The app is very handy also. Cons I don't like the drop down menu once you save a document to label it. It was better without that previously. Not much else really as I have used it for so long that I know it well and works perfectly for my business. Reasons for choosing MRI Property Tree It was referred to me and when i tested it I liked it and have used it ever since. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/211213/MRI-Property-Tree/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)