--- title: "Heartbeat Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Heartbeat Software - reviews, pricing plans, popular comparisons to other Telemedicine products and more." source_url: "https://www.capterra.com/p/211242/Heartbeat/" page_type: "product" language: "en" --- # Heartbeat Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Heartbeat ## What is Heartbeat? Heartbeat by Intelligent Imaging is a solution that provides an early warning system for your enterprise medical imaging systems performance and fills the gaps that current monitoring solutions miss. Heartbeat is a unique solution that monitors, succinctly notifies, and assists in troubleshooting your entire medical imaging environment. The solution benchmarks normal operations, while the analytics and reporting package identifies trending performance problems and issues by device. ## What is Heartbeat used for? [Radiology](https://www.capterra.com/radiology-software/)[Telemedicine](https://www.capterra.com/telemedicine-software/)[Medical Imaging](https://www.capterra.com/medical-imaging-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $0.01 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Heartbeat?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.imagingheartbeat.com&name=Heartbeat) ## Heartbeat Overview Updated August 2026 AI summary Heartbeat provides telemedicine capabilities for small and midsize organizations, with a focus on secure remote consultations. Supporting two-way audio and video as well as HIPAA compliance, it enables teams to conduct virtual medical visits and safeguard patient information. Heartbeat is available on Android, Mac, Windows, iPad, and iPhone, making it accessible across devices. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Heartbeat 5.0 (1) VS. [4.6 (797)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting Price $0.01 Per User, Per Month Starting Price $19 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.6 (784) Value For Money 5.0 (1) Value For Money 4.4 (705) Customer Service 0.0 (0) Customer Service 4.5 (737) ## Heartbeat alternatives [4.8 (105)](https://www.capterra.com/p/138931/Audit-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (68)](https://www.capterra.com/p/166388/Day-to-Day-Notification/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [4.8 (151)](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/) [4.5 (776)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/227102/JIRA-Service-Management/) ## Features AI summary Based on 1,618 Telemedicine reviews According to Capterra reviewers, these are the telemedicine features buyers prioritize most when evaluating a solution: - **Two-Way Audio & Video** (**68%** of reviewers rated this feature as critical) - **HIPAA Compliant** (**78%**) - **Charting** (**64%**) Heartbeat provides core telemedicine functionality through **Two-Way Audio & Video** and **HIPAA Compliant** support. Together, these features help healthcare teams conduct remote visits and protect patient information during virtual care, allowing teams to deliver secure consultations while maintaining privacy standards. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Audit Trail A record of all activities within the system, including user access, changes made, etc. EDI Transfer of data from one computer system to another Monitoring Observe and track the demand, usage, progress or quality of a system, product, or user Heartbeat 4 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - EDI: Transfer of data from one computer system to another - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Basic $0.01 Per User,Per Month Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Emiliano L. Lawyer Judiciary ### "A great tool for communication." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 September 5, 2022 I started testing it with my work team to replace Whatsapp. I am currently preparing my first courses. It is more agile than Wordpress. I hate Facebook groups and the like. Pros Heartbeat stands out for the simplicity of its interface. I find it very useful for working directly with clients. Cons In general, I have nothing against it. As a social network I find it impeccable. The support team is very active and I really like the new training solutions. The only downside is that it competes with project managers in terms of time. I would like the possibility to choose a server in Europe. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) I wanted to have my community on my own domain so that customers would not be bothered with interference and advertising. Alternatives considered [Slack](https://www.capterra.com/p/135003/Slack/) Reasons for choosing Heartbeat I got in because of an offer. But I really liked the course function. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.