# CloudBacko Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about CloudBacko Software - reviews, pricing plans, popular comparisons to other Backup products and more. Source: https://www.capterra.com/p/211254/CloudBacko --- # CloudBacko Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) CloudBacko ## What is CloudBacko? CloudBacko Go is a backup service for data protection of Microsoft 365, VMware and Hyper-V guest VMs, Synology & QNAP NAS devices, Android & iOS devices, MS Exchange Server, MS SQL Server, MySQL, MariaDB, Windows system image, and ordinary files and folders to local storage, network share, and public cloud. Free 7 day trial version can be downloaded from our website. ## What is CloudBacko used for? [Backup](https://www.capterra.com/backup-software/) Top alternative Featured Overall rating Based on 20 user reviews Reviews sentiment Positive 80% Neutral 15% Negative 5% Starting price $1 Usage Based, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CloudBacko?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.cloudbacko.com&name=CloudBacko) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CloudBacko 4.2 (20) VS. [4.6 (249)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/) Starting Price $1 Usage Based, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (20) Ease Of Use 4.4 (248) Value For Money 4.7 (20) Value For Money 4.5 (232) Customer Service 4.1 (17) Customer Service 4.4 (212) ## CloudBacko alternatives [4.6 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (94)](https://www.capterra.com/p/155742/CloudAlly/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (1,201)](https://www.capterra.com/p/171884/IDrive/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [Salesforce Backup](https://www.capterra.com/p/265572/Salesforce-Backup/) [4.8 (80)](https://www.capterra.com/p/265572/Salesforce-Backup/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/265572/Salesforce-Backup/) [View all alternatives](https://www.capterra.com/p/211254/CloudBacko/alternatives/) ## FAQs about CloudBacko Overview ### Which roles and teams benefit most from CloudBacko? CloudBacko is most used by IT administrators, network managers, systems engineers, and consultants who need centralized backup, recovery, and infrastructure protection across servers and endpoints. Business owners, executives, and project leaders benefit from reliable data continuity, simplified oversight, and reduced disruption when managing operations, client systems, or critical business records. Answer based on 20 reviews Overview ### What company size and specific industries is CloudBacko built for? CloudBacko is designed for small and medium businesses that need to back up servers, PCs, and Macs to local storage or public and private cloud services. It is suited to general business IT environments rather than a specific industry, including organizations using Amazon S3, Microsoft Azure, Google Cloud, Backblaze, or Wasabi. Features and Usability ### What are the key features of CloudBacko? CloudBacko offers automatic backup, backup scheduling, continuous backup, and incremental backup for data protection. Its backup and recovery tools support cloud backup and local server options, while compression, encryption, SSL security, secure data storage, two-factor authentication, backup logs, email alerts, and reporting & statistics manage protection and monitoring. Pricing ### How much does it cost and what fees or limitations are included? CloudBacko starts at $1 per month for Regular file backups, with Backup + Storage at $2/month for 100GB. VMware backup costs $3/user/month, File and Database backup $5/user/month, and Microsoft 365 backup $7/user/month. A free version and free trial are available, and reviewers describe it as inexpensive and competitively priced. Answer based on 5 reviews Getting Started and Support ### What training and onboarding options does CloudBacko offer? CloudBacko offers videos as a training option for teams getting started. Videos can provide self-paced walkthroughs and visual reference for setup steps, feature overviews, and common tasks. No other training formats are listed in the catalog data for CloudBacko. Getting Started and Support ### What customer support options does CloudBacko offer? CloudBacko provides Email/Help Desk, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Support may fit different needs, but there is no reviewer feedback available here to describe response times, helpfulness, or common frustrations with these channels. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Automatic Backup Data is backed up automatically to prevent data loss Backup and Recovery Create backups and provide methods to recover deleted/lost data Backup Log Records the events that occur during a backup process Backup Scheduling Schedule automatic backups by selecting the frequency of data backup jobs Cloud Backup Process of backing up of files and applications to cloud-based remote servers for protection of data Compression Reduction in the number of bits needed to represent data CloudBacko 15 features Data is backed up automatically to prevent data loss Create backups and provide methods to recover deleted/lost data Records the events that occur during a backup process Schedule automatic backups by selecting the frequency of data backup jobs Process of backing up of files and applications to cloud-based remote servers for protection of data Reduction in the number of bits needed to represent data Backup of computer data automatically saving a copy of every change made to that data Manage and store data in a database Receive and/or send email notifications for urgent updates, requests, or other information Convert data into a code for security Copy only the new data that has been changed or created since the previous backup Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Securely stores data to prevent data loss or breaches Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Extra layer of security that requires not only a password and username but also something specific to that user Features 4.5 (20) 4.5 Based on 20 reviews ## Pricing Value for money 4.7 (20) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/211254/CloudBacko/pricing/) Regular file backups $1.00 Usage Based,Per Month It includes: - Database - File - Microsoft 365 - Mobile- Ios and Android - NAS - Vmware/Hyper V VMware backup $3.00 Per User,Per Month It includes: - Backup of multiple VM’s on either VMware ESXi or VMware vCenter server Microsoft 365 backup $7.00 Per User,Per Month It includes: - Onedrive - Outlook - Sharepoint - Teams File and Database backup $5.00 Per User,Per Month It includes: - Backup of Files - MS Exchange Server - MS SQL Server Value for money 4.7 (20) 4.7 Based on 20 reviews ## Support, customer service and training options Customer Service 4.1 (17) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (17) 4.1 Based on 17 reviews ## User reviews Overall rating 4.2 Based on 20 reviews Filter by rating 5(10) 4(6) 3(3) 2(0) 1(1) Mentioned topic Sorted by most recent TV Thani V. Owner Computer Software ### "Good, but to many issues with licensing" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 4/10 November 2, 2020 Overall it's been good. But because of unreliable license issue, which has happen on all versions, I am always looking for a replacement. Few has come close, but missing the archival feature. Pros Easy to use and has good GUI. Strong options for scheduling and archival. Cons Backup is a critical part of the software. I had many problems with licensing issue, which totally stopped my backup. I had it stopped backup for several weeks because it saw two instances running on the same server. I don't understand how it works, but it's typical that on the server, there are multiple login at the same time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SK Sean K. Systems Admin Non-Profit Organization Management ### "Solid Office 365 backup software" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 27, 2020 Pros The software is easy to use. There is nothing complicated about it with a solid price point. Cons Documentation is a little lacking and it would be nice to have a few more features. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BL Bryan L. Director, IT Design ### "Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 October 27, 2020 Does the job. For domino, need more clarity as to what is being back up. Progress indicator would be helpful to determine how long a process is going to take. Pros Chose this software because it supports IBM Domino. Cons Wish it had better server components. At the moment, each install is isolated to one computer or server. Would be help to have one central management server with agents that run on other servers or workstations back to the central server. At the moment, have to have several copies running on several different servers. Reasons for choosing CloudBacko IBM Domino support Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ML Mikko L. President Information Technology and Services ### "Fast and easy to use cloud-enabled backup" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 27, 2020 Pros Easy to use. Fast. Fully features Cloud support Cons Java takes cpu time. But everything works Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DW Daniel W. Chief Engineer Computer Software ### "A+" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 October 27, 2020 Overall, we've had a pretty good experience with CloudBacko. They stand behind their product. Pros It works. It does what they said it would do. Cons There is no support in USA where we are located. Thus, any support is after hours only. In addition, phone support in the past has been very difficult. However, email support is pretty quick in response. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JS Jerry S. Retired Computer Software ### "Difficult to use/understand/monitor. Backups fail for no clear reason." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 2/10 October 24, 2020 I use Windows File History to capture a local backup, and I also sync all my local files directly to One Drive. CloudBacko is a third level of backup. Initially I started using CloudBacko because OneDrive didn't support versioning of all file types, and CloudBacko was very inexpensive. Now that the price has gone up considerably and OneDrive has versioning of all file types, I may stop using CloudBacko. I would continue if the ease of use improved and if the backup failures were easier to understand and correct. Pros Integration with OneDrive as backup location. Relatively inexpensive for the Lite version. Cons Java-based user interface is difficult to navigate. Never sure if backup is actually working - I wouldn't use it as my primary backup source. The Report screen frequently shows backups as Failed without a clear explanation or simple resolution. I'm pretty technical so I can usually work around the problems, but I would never recommend CloudBacko to a non-technical friend. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RS Roberto S. Manager 2 Computer Networking ### "Simple Cloud backup software with a reasonable price" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 23, 2020 small businesses now can have a cloud backup at an affordable price Pros A Simple product that delivers cloud backups and restores in an efficient manner. Not expensive and reliable. Cons It lacks notification features such as sending of emails to different people for different backup states - such as failures. Reasons for choosing CloudBacko Price and functionality Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KC Ka C. Director Information Technology and Services ### "Good price for the vmware backup." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 23, 2020 Pros The cloudbacko software easy to use and good support. Cons Unfortunately it is not run at web interface. Reasons for choosing CloudBacko Expensive and some restrict for the vmware free esxi backup. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RO Rolando O. IT Network Manager Education Management ### "Cloudbacko" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 23, 2020 Pros Friendly user interface, very easy to use. Cons I had some troubles moving the Cloudbacko Software to another machine, but I followed the instructions and everything went fine. Reasons for choosing CloudBacko User interface and Ease of use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HV Hendre V. IT Ifrstructure Support E-Learning ### "Great product! Reasonable priced!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 23, 2020 It was easy to setup. I had great support and love the product. This is eactly what we needed. Pros The easy of use and the integration to third party storage solutions like AWS and Wasabi Cons The fact that you have a buy 'n base license and a MSSQL license if you want to include SQL backups. Reasons for choosing CloudBacko Built-in support for S3 and Wasabi integration Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/211254/CloudBacko/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.