# CloudBacko Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about CloudBacko Software - reviews, pricing plans, popular comparisons to other Backup products and more.

Source: https://www.capterra.com/p/211254/CloudBacko

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# 

 CloudBacko Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

CloudBacko

## What is CloudBacko?

CloudBacko Go is a backup service for data protection of Microsoft 365, VMware and Hyper-V guest VMs, Synology & QNAP NAS devices, Android & iOS devices, MS Exchange Server, MS SQL Server, MySQL, MariaDB, Windows system image, and ordinary files and folders to local storage, network share, and public cloud. Free 7 day trial version can be downloaded from our website.

## What is CloudBacko used for?

[Backup](https://www.capterra.com/backup-software/)

Top alternative

Featured

Overall rating

Based on 20 user reviews

Reviews sentiment

Positive

80%

Neutral

15%

Negative

5%

Starting price

$1

Usage Based, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for CloudBacko?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.cloudbacko.com&name=CloudBacko)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### CloudBacko

4.2 (20)

VS.

[4.6 (1,200)](https://www.capterra.com/p/171884/IDrive/reviews/)

Starting Price

$1

Usage Based, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (20)

Ease Of Use

4.5 (1,200)

Value For Money

4.7 (20)

Value For Money

4.7 (1,038)

Customer Service

4.1 (17)

Customer Service

4.5 (725)

## CloudBacko alternatives

[4.6 (371)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.4 (217)](https://www.capterra.com/p/237140/Acronis-Cyber-Protect/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.7 (94)](https://www.capterra.com/p/155742/CloudAlly/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

Highest Rated

[Salesforce Backup](https://www.capterra.com/p/265572/Salesforce-Backup/)

[4.8 (80)](https://www.capterra.com/p/265572/Salesforce-Backup/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/265572/Salesforce-Backup/)

[View all alternatives](https://www.capterra.com/p/211254/CloudBacko/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Automatic Backup

Data is backed up automatically to prevent data loss

Backup and Recovery

Create backups and provide methods to recover deleted/lost data

Backup Log

Records the events that occur during a backup process

Backup Scheduling

Schedule automatic backups by selecting the frequency of data backup jobs

Cloud Backup

Process of backing up of files and applications to cloud-based remote servers for protection of data

Compression

Reduction in the number of bits needed to represent data

CloudBacko 15 features

Data is backed up automatically to prevent data loss

Create backups and provide methods to recover deleted/lost data

Records the events that occur during a backup process

Schedule automatic backups by selecting the frequency of data backup jobs

Process of backing up of files and applications to cloud-based remote servers for protection of data

Reduction in the number of bits needed to represent data

Backup of computer data automatically saving a copy of every change made to that data

Manage and store data in a database

Receive and/or send email notifications for urgent updates, requests, or other information

Convert data into a code for security

Copy only the new data that has been changed or created since the previous backup

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Securely stores data to prevent data loss or breaches

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Extra layer of security that requires not only a password and username but also something specific to that user

Features

4.5 (20)

4.5

Based on 20 reviews

## Pricing

Value for money

4.7 (20)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/211254/CloudBacko/pricing/)

Regular file backups

$1.00

Usage Based,Per Month

It includes:

-   Database
-   File
-   Microsoft 365
-   Mobile- Ios and Android
-   NAS
-   Vmware/Hyper V

VMware backup

$3.00

Per User,Per Month

It includes:

-   Backup of multiple VM’s on either VMware ESXi or VMware vCenter server

Microsoft 365 backup

$7.00

Per User,Per Month

It includes:

-   Onedrive
-   Outlook
-   Sharepoint
-   Teams

File and Database backup

$5.00

Per User,Per Month

It includes:

-   Backup of Files
-   MS Exchange Server
-   MS SQL Server

Value for money

4.7 (20)

4.7

Based on 20 reviews

## Support, customer service and training options

Customer Service

4.1 (17)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (17)

4.1

Based on 17 reviews

## User reviews

Overall rating

4.2

Based on 20 reviews

Filter by rating

5(10)

4(6)

3(3)

2(0)

1(1)

Mentioned topic

Sorted by most recent

TV

Thani V.

Owner

Computer Software

### "Good, but to many issues with licensing"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

4/10

November 2, 2020

Overall it's been good. But because of unreliable license issue, which has happen on all versions, I am always looking for a replacement. Few has come close, but missing the archival feature.

Pros

Easy to use and has good GUI. Strong options for scheduling and archival.

Cons

Backup is a critical part of the software. I had many problems with licensing issue, which totally stopped my backup. I had it stopped backup for several weeks because it saw two instances running on the same server. I don't understand how it works, but it's typical that on the server, there are multiple login at the same time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SK

Sean K.

Systems Admin

Non-Profit Organization Management

### "Solid Office 365 backup software"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

October 27, 2020

Pros

The software is easy to use. There is nothing complicated about it with a solid price point.

Cons

Documentation is a little lacking and it would be nice to have a few more features.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BL

Bryan L.

Director, IT

Design

### "Review"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

5/10

October 27, 2020

Does the job. For domino, need more clarity as to what is being back up. Progress indicator would be helpful to determine how long a process is going to take.

Pros

Chose this software because it supports IBM Domino.

Cons

Wish it had better server components. At the moment, each install is isolated to one computer or server. Would be help to have one central management server with agents that run on other servers or workstations back to the central server. At the moment, have to have several copies running on several different servers.

Reasons for choosing CloudBacko

IBM Domino support

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ML

Mikko L.

President

Information Technology and Services

### "Fast and easy to use cloud-enabled backup"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 27, 2020

Pros

Easy to use. Fast. Fully features Cloud support

Cons

Java takes cpu time. But everything works

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DW

Daniel W.

Chief Engineer

Computer Software

### "A+"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

October 27, 2020

Overall, we've had a pretty good experience with CloudBacko. They stand behind their product.

Pros

It works. It does what they said it would do.

Cons

There is no support in USA where we are located. Thus, any support is after hours only. In addition, phone support in the past has been very difficult. However, email support is pretty quick in response.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JS

Jerry S.

Retired

Computer Software

### "Difficult to use/understand/monitor. Backups fail for no clear reason."

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

2/10

October 24, 2020

I use Windows File History to capture a local backup, and I also sync all my local files directly to One Drive. CloudBacko is a third level of backup. Initially I started using CloudBacko because OneDrive didn't support versioning of all file types, and CloudBacko was very inexpensive. Now that the price has gone up considerably and OneDrive has versioning of all file types, I may stop using CloudBacko. I would continue if the ease of use improved and if the backup failures were easier to understand and correct.

Pros

Integration with OneDrive as backup location. Relatively inexpensive for the Lite version.

Cons

Java-based user interface is difficult to navigate. Never sure if backup is actually working - I wouldn't use it as my primary backup source. The Report screen frequently shows backups as Failed without a clear explanation or simple resolution. I'm pretty technical so I can usually work around the problems, but I would never recommend CloudBacko to a non-technical friend.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RS

Roberto S.

Manager 2

Computer Networking

### "Simple Cloud backup software with a reasonable price"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 23, 2020

small businesses now can have a cloud backup at an affordable price

Pros

A Simple product that delivers cloud backups and restores in an efficient manner. Not expensive and reliable.

Cons

It lacks notification features such as sending of emails to different people for different backup states - such as failures.

Reasons for choosing CloudBacko

Price and functionality

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KC

Ka C.

Director

Information Technology and Services

### "Good price for the vmware backup."

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 23, 2020

Pros

The cloudbacko software easy to use and good support.

Cons

Unfortunately it is not run at web interface.

Reasons for choosing CloudBacko

Expensive and some restrict for the vmware free esxi backup.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RO

Rolando O.

IT Network Manager

Education Management

### "Cloudbacko"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 23, 2020

Pros

Friendly user interface, very easy to use.

Cons

I had some troubles moving the Cloudbacko Software to another machine, but I followed the instructions and everything went fine.

Reasons for choosing CloudBacko

User interface and Ease of use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HV

Hendre v.

IT Ifrstructure Support

E-Learning

### "Great product! Reasonable priced!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

October 23, 2020

It was easy to setup. I had great support and love the product. This is eactly what we needed.

Pros

The easy of use and the integration to third party storage solutions like AWS and Wasabi

Cons

The fact that you have a buy 'n base license and a MSSQL license if you want to include SQL backups.

Reasons for choosing CloudBacko

Built-in support for S3 and Wasabi integration

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/211254/CloudBacko/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)