# CloudBacko Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is CloudBacko the right Backup solution for you? Explore 20 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/211254/CloudBacko/reviews --- CloudBacko 4.2 (20) [View alternatives](https://www.capterra.com/p/211254/CloudBacko/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of CloudBacko Ease of use 4.3 Customer Service 4.1 ## Pros and Cons in Reviews JS Jerry S RetiredComputer Software, Self-employedUsed the software for: More than 2 years. “I would continue if the ease of use improved and if the backup failures were easier to understand and correct.“ October 24, 2020 DW Daniel W Chief EngineerComputer Software, 11 - 50 employeesUsed the software for: More than 2 years. “In addition, phone support in the past has been very difficult.“ October 27, 2020 ## Showing most helpful reviews Showing 1-20 of 20 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MM Mark M. IT Dir Religious Institutions Used the software for: 2+ years ### "Very flexible backup solution! " October 20, 2020 4.0 We use it at several sites and recommend it based on our years of use. You can backup files, VMs locally or to your choice of cloud vendors. Pros The number one attribute of CloudBacko is being able to choose your cloud storage vendor. For example, you can create a backup job, schedule it and then add one or more destinations. We routinely backup to Azure and a NAS from the the same backup job. The restores are amazing quick! I don't know the details of the index they use, but unlike other products you can find a users file quickly and restore it in a minute or two. My newest admin was skeptical until he restored a file, he is now a fan. Cons This is not an issue for me, but my admins complain about the antiquated "tiles" interface. I must add the all love the product the first time they are called on to restore a file. Reason for choosing CloudBacko The main reason for use was being able to choose the cloud storage vendor. Review Source OH Oren H. Vp Printing Used the software for: 2+ years ### "Cloud backup app" October 15, 2020 4.0 Pros The ability to back up to deference cloude services And the option to do a on the fly restore to a virtual machines “hot backup” Cons If working with vcenter and it crashed it is impossible to recover virtual machines. Another thing there is no option to change the location of the Buffering. The last thing that once a backup is deleted from the disk when running cleanup, the backup still listed in the restore list and when you need to restore you could’t restore the backup because it’s deleted. Alternatives considered [NAKIVO Backup & Replication](https://www.capterra.com/p/161328/NAKIVO/) Review Source Response from CloudBacko October 16, 2020 Hi Oren, really thanks for your view :-D For your virtual machine backup issue, please kindly submit a ticket for us to help you out: https://www.cloudbacko.com/en/cloudbacko-advanced-cloud-local-server-workstation-amazon-S3-google-backup-software-ticket.jsp JS Jerry S. Retired Computer Software Used the software for: 2+ years ### "Difficult to use/understand/monitor. Backups fail for no clear reason." October 24, 2020 1.0 I use Windows File History to capture a local backup, and I also sync all my local files directly to One Drive. CloudBacko is a third level of backup. Initially I started using CloudBacko because OneDrive didn't support versioning of all file types, and CloudBacko was very inexpensive. Now that the price has gone up considerably and OneDrive has versioning of all file types, I may stop using CloudBacko. I would continue if the ease of use improved and if the backup failures were easier to understand and correct. Pros Integration with OneDrive as backup location. Relatively inexpensive for the Lite version. Cons Java-based user interface is difficult to navigate. Never sure if backup is actually working - I wouldn't use it as my primary backup source. The Report screen frequently shows backups as Failed without a clear explanation or simple resolution. I'm pretty technical so I can usually work around the problems, but I would never recommend CloudBacko to a non-technical friend. Review Source JC Judith C. Accountant/business owner Accounting Used the software for: 2+ years ### "Saves my butt!!" October 15, 2020 5.0 When our accounting software update crashed the software AND the data, we were easily able to recover data to before the crash, uninstall the updated accounting software, reinstall the prior version and resume activities without losing more than an hour maybe 2 by the time we got done rationalizing what had happened. Pros My IT likes it and anything that makes him happy makes the rest of us happy! Cons There is nothing that I've heard IT complain about and if there was something I'd have heard him! Reason for choosing CloudBacko IT recommendation Review Source RO Rolando O. IT Network Manager Education Management Used the software for: 2+ years ### "Cloudbacko" October 23, 2020 5.0 Pros Friendly user interface, very easy to use. Cons I had some troubles moving the Cloudbacko Software to another machine, but I followed the instructions and everything went fine. Reason for choosing CloudBacko User interface and Ease of use. Review Source BL Bryan L. Director, IT Design Used the software for: 2+ years ### "Review" October 27, 2020 3.0 Does the job. For domino, need more clarity as to what is being back up. Progress indicator would be helpful to determine how long a process is going to take. Pros Chose this software because it supports IBM Domino. Cons Wish it had better server components. At the moment, each install is isolated to one computer or server. Would be help to have one central management server with agents that run on other servers or workstations back to the central server. At the moment, have to have several copies running on several different servers. Reason for choosing CloudBacko IBM Domino support Review Source DW Daniel W. Chief Engineer Computer Software Used the software for: 2+ years ### "A+" October 27, 2020 5.0 Overall, we've had a pretty good experience with CloudBacko. They stand behind their product. Pros It works. It does what they said it would do. Cons There is no support in USA where we are located. Thus, any support is after hours only. In addition, phone support in the past has been very difficult. However, email support is pretty quick in response. Review Source RS Roberto S. Manager 2 Computer Networking Used the software for: 2+ years ### "Simple Cloud backup software with a reasonable price" October 23, 2020 5.0 small businesses now can have a cloud backup at an affordable price Pros A Simple product that delivers cloud backups and restores in an efficient manner. Not expensive and reliable. Cons It lacks notification features such as sending of emails to different people for different backup states - such as failures. Reason for choosing CloudBacko Price and functionality Review Source AOA Ali Osman A. IT manager Maritime Used the software for: 2+ years ### "Easy to use" October 20, 2020 5.0 Pros We backup all data and VMs daily. It’s very easy and fast. Cons The only issue is we need to delete some old backups when NAS is full. Space Freeing Up and Retention Policies are not good enough. Review Source PB Paul B. Project manager Medical Devices Used the software for: 6-12 months ### "Great software but unreliable on Consumer Grade OneDrive" October 20, 2020 4.0 I was very impressed with the software and the only reason I no longer use it was the reliability issues I had using OneDrive. The reason I was using the consumer version is that it was for my home server, so thecost of 1TB of cloud storage elsewhere would be prohibitive for a home user. I am a professional software developer. Pros Ease of use, functionality, competitive pricing, options, support, look and feel. Cons I could not get a totally reliable backup using standard (consumer) OneDrive fro my home server. Note this was several years ago and this issue may be resolved. When I have time I intend to upgrade and try the latest version. Reason for choosing CloudBacko I researched other products but noen had the price/performance of CloudBacko Switched from [IDrive](https://www.capterra.com/p/171884/IDrive/) Better control and lower ongoing cost Review Source KC Ka C. Director Information Technology and Services Used the software for: 2+ years ### "Good price for the vmware backup." October 23, 2020 4.0 Pros The cloudbacko software easy to use and good support. Cons Unfortunately it is not run at web interface. Reason for choosing CloudBacko Expensive and some restrict for the vmware free esxi backup. Review Source ML Mikko L. President Information Technology and Services Used the software for: 2+ years ### "Fast and easy to use cloud-enabled backup" October 27, 2020 5.0 Pros Easy to use. Fast. Fully features Cloud support Cons Java takes cpu time. But everything works Review Source SK Sean K. Systems Admin Non-Profit Organization Management Used the software for: 1-2 years ### "Solid Office 365 backup software" October 27, 2020 4.0 Pros The software is easy to use. There is nothing complicated about it with a solid price point. Cons Documentation is a little lacking and it would be nice to have a few more features. Review Source NT Nilton T. Network Administrator Computer & Network Security Used the software for: 6-12 months ### "Great software" October 20, 2020 5.0 All backup problems are solved with CloudBacko! Pros It´s so easy to use! It´s a great software! Cons Nothing against! It´s a great software! Really! Review Source TV Thani V. Owner Computer Software Used the software for: 2+ years ### "Good, but to many issues with licensing" November 2, 2020 3.0 Overall it's been good. But because of unreliable license issue, which has happen on all versions, I am always looking for a replacement. Few has come close, but missing the archival feature. Pros Easy to use and has good GUI. Strong options for scheduling and archival. Cons Backup is a critical part of the software. I had many problems with licensing issue, which totally stopped my backup. I had it stopped backup for several weeks because it saw two instances running on the same server. I don't understand how it works, but it's typical that on the server, there are multiple login at the same time. Review Source DH Douglas H. Owner Information Technology and Services Used the software for: 2+ years ### "Scared to sell" October 15, 2020 3.0 I have switched from using idrive.com and Cloudbacko with googledrive and one drive, to Wasabi with Cloudberry. Cloudberry is not perpetual, but at $6 per server per month with $6 per Terabyte at Wasabi, my clients can afford this solution. Pros 1\. Perpetual License 2. Price is affordable for my clients 3. Supports many cloud providers Cons Multiple times I had to completely delete my local FTP depositories, due to corruption that could not be repaired using your software. Currently I some clients still using Cloudbacko as a secondary backup solution, in case their primary backup solution fails them. Review Source JM Jeroen M. Owner Accounting Used the software for: 6-12 months ### "Very good product" October 20, 2020 5.0 Verry good product and very easy to use Pros Price-Quality is very good, program is easy to use Cons Easy restore of SQL does not work with SQL free Review Source HV Hendre V. IT Ifrstructure Support E-Learning Used the software for: Less than 6 months ### "Great product! Reasonable priced!" October 23, 2020 5.0 It was easy to setup. I had great support and love the product. This is eactly what we needed. Pros The easy of use and the integration to third party storage solutions like AWS and Wasabi Cons The fact that you have a buy 'n base license and a MSSQL license if you want to include SQL backups. Reason for choosing CloudBacko Built-in support for S3 and Wasabi integration Review Source BL Brian L. Developer Broadcast Media Used the software for: 6-12 months ### "Good backup solution" October 20, 2020 4.0 Pros Good backup solution. Easy setup and quick to use on a daily basis Cons Nothing - I think it works optimally for mi. Review Source DF Daniel F. IT Consultant Telecommunications Used the software for: Less than 6 months ### "GOOD ENVIROMENT AND EASY TO LEARN" October 21, 2020 5.0 Pros Very easy to understand, friendly environment Cons Nothing to review. It has everything you need to make copies. Review Source Similar Products Featured