--- title: "Carousel Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Carousel the right Digital Signage solution for you? Explore 60 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/211319/Carousel/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Carousel 4.8 (60) [View alternatives](https://www.capterra.com/p/211319/Carousel/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Carousel Ease of use 4.5 Customer Service 4.7 ## Pros and Cons in Reviews CV Chad V Media Technology ManagerHigher Education, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “They have supported our requests and needs, and worked to integrate their solution for us including our recent use of the CMS to manage content on a new large outdoor LED sign.“ June 8, 2026 JW Jamie W Desktop Support ManagerHigher Education, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “We previously had a home-brewed digital signage solution that frequently went down, had limited functionality, and required too much manpower to keep running.“ June 15, 2026 CV Chad V Media Technology ManagerHigher Education, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Factors we valued in making this choice were the ease of use of the interface, enterprise level features including CAP emergency integration, the value of the system for it's cost, and the strong customer support we received during the trial period.“ June 8, 2026 EL Elizabeth L LTV CoordinatorEducation Management, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Worst thing about Carousel is that some of my users don't engage with it as often as I would like them to do so.“ June 10, 2026 EL Elizabeth L LTV CoordinatorEducation Management, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Carousel provides us we great looking templates to start off our channels and bulletins.“ June 10, 2026 RE Rachel E Manager of Marketing and CommunicationsNon-Profit Organization Management, 51 - 200 employeesUsed the software for: Less than 6 months. “There isn't much, but maybe the compatibility, and having to purchase a BrightSign Device, which is expensive for us.“ December 11, 2025 JW Jamie W Desktop Support ManagerHigher Education, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “We love Carousel for its ease of use, reliability, top-notch customer support, and many business application integrations.“ June 15, 2026 HM Helen M Manager of Marketing ServicesPackaging and Containers, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “The initial setup was challenging and difficult to implement without Carousel support.“ May 12, 2026 ## Showing most helpful reviews Showing 1-25 of 60 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Desktop Support Manager Used the software for: 1-3 years ### "Carousel is an incredible product!" June 17, 2026 5.0 Our overall experience with Carousel has been absolutely incredible. Implementing Carousel on our campus has been a game-changer, to say the least! We previously had a home-brewed digital signage solution that frequently went down, had limited functionality, and required too much manpower to keep running. With the help of Carousel's incredible support team, we easily transitioned to using Carousel with Apple TVs managed by JAMF. Now, we have 150 digital signage players across campus! Pros We love Carousel for its ease of use, reliability, top-notch customer support, and many business application integrations. Cons There is nothing I don't like about Carousel. If I had to nit-pick something, something that would be great is additional dynamic bulletins! Review Source R Reviewer LTV Coordinator Used the software for: 3-5 years ### "Fueling FWCS Digital Signage" June 11, 2026 5.0 Excellent! They are super responsive and have a great product. Carousel provides us we great looking templates to start off our channels and bulletins. We can completely customize every channel we have. Pros Carousel is a powerful platform that gives our school flexibility & great looking signage. We especially love that all bulletins can be scheduled ahead of time reducing workload at critical times. Cons Worst thing about Carousel is that some of my users don't engage with it as often as I would like them to do so. Review Source CV Chad V. Media Technology Manager Used the software for: 3-5 years ### "Success with the Carousel Digital Signage CMS" June 9, 2026 5.0 We have had a wonderful experience with Carousel as our digital signage partner. They have supported our requests and needs, and worked to integrate their solution for us including our recent use of the CMS to manage content on a new large outdoor LED sign. They continue to evolve both the product and the support and pricing models to increase value for us as a customer. There has never been a concern in recommending the Carousel Digital Signage CMS to others as a solution. Pros Carousel was selected after reviewing 9 different content management system (CMS) solutions for digital signage. Factors we valued in making this choice were the ease of use of the interface, enterprise level features including CAP emergency integration, the value of the system for it's cost, and the strong customer support we received during the trial period. Cons There was truly nothing we did not like about Carousel based upon the features we were looking for in an enterprise level CMS. Review Source R Reviewer Director of User Support and Endpoint Management Used the software for: 3-5 years ### "Easy to use " June 7, 2026 5.0 We use carousel as our digital signage solution across SF State. It's a partnership with our Audio Visual teams we use Bright Sign players to host the content and our Strategic Marketing people review the content. It all works very well and were pleased with the product Pros It's good value and easy to use. Our customer enjoy using it. We are able to manage it as a service through our campus partners in a very effective way. It is easy to publish content and keep things up to date. Cons Nothing on Carousels side, the purchasing process is a little annoying but more so because of the way our internal process work. Review Source Helen M. Manager of Marketing Services Used the software for: 1-3 years ### "One Platform. Unlimited Screens. Seamless Control." May 14, 2026 5.0 Understanding the configuration and system terminology took time to fully utilize the system's potential. However, tutorials, workshops, and support were essential for user adoption throughout the organization. Dashboard management is simple as long as the channels are properly tagged. I found Carousel's support invaluable in setting up and implementing the Digital Signage system across more than 30 facilities throughout the USA. Pros Excellent customer support. Remote management of multiple channels and locations. Dependable and reliable system, with minor issues since implementation circa 2018. Best bang for the buck. Cons The initial setup was challenging and difficult to implement without Carousel support. The bulletin layout tool is cumbersome, slow, and time-consuming, resulting in below-average outcomes. It is much easier to create content on other platforms and convert it to raster format for upload. Review Source R Reviewer Lead Tech for Desktop Application Support and Services Used the software for: 3-5 years ### "Easy to learn. Powerful, simple tools." April 21, 2026 4.0 Pros Ease of use for device and content management. User-friendly interface makes training users less daunting. Customer support is very responsive and willing to work with other vendors when issues arise. Cons Certain more dynamic features seem not ready for prime time, such as interactive bulletins. Ability to preview dynamic content within Carousel could be stronger. Review Source R Reviewer Manager of Marketing and Communications Used the software for: Less than 1 year ### "Easy & Effective" December 12, 2025 5.0 So far, it has been great. If we have questions, support quickly answers them. The beginning process was great, just learning about the system and having a free trial. They even recommended a local shop for us to borrow BrightSign devices for the trial. Pros Carousel is very easy to use. I love that I am able to upload content remotely at any time and then schedule the content. One less thing I have to worry about Cons There isn't much, but maybe the compatibility, and having to purchase a BrightSign Device, which is expensive for us. Review Source R Reviewer Systems Adminstrator Used the software for: 3-5 years ### "Carousel - Quick, easy, high quality in one package" December 8, 2025 5.0 A high quality, extremely useful product with tons of features. Definitely willing to recommend to anyone looking for a signage product, especially when trying to improve company morale and cohesion. Pros Extremely easy to run once you get it going, swapping slides in and out works smoothly, setup on our Apple TVs was great and continues to work well. We use it for everything from announcements about important topics like health insurance enrollment to fun things like birthdays, and it handles both ends and looks great. Cons Some early initial issues related to slides not appearing or disappearing when scheduled, but was able to resolve after coordinating with Carousel's support team. Layout of admin portal could also be confusing. Review Source R Reviewer Marketer Used the software for: 1-3 years ### "User friendly, easy to create screen displays." December 4, 2025 5.0 My overall experience has been great. I use it almost daily to upload content to our employees. It's easy, quick, and efficient to create, adjust, use, and keep our people informed. Pros It is easy to create and upload content, it has decent options for management of content, and user-friendly. Cons I would like to have a few more design options and/or settings to edit and create a variety of slides, maybe more font options, graphic/icon visuals etc. Would also like to Review Source Matthew C. I.T. Systems Administrator Used the software for: 3-5 years ### "Flexible product that just works" February 2, 2021 4.0 Pros We use all Apple products at our school, Carousel was a clear choice as we are able to deploy the robust signage solution to our Apple TV devices that we already had in every classroom in a matter of minutes. Cons I would like it noted more that Carousel on Apple TV doesn't support video streaming. This is a limitation of the hardware, not Carousel but would be good to know the Apple TV specs on the site Review Source JH Jared H. Computer Technician Used the software for: 3-5 years ### "Not bad, could be better" August 22, 2025 3.0 I enjoyed it for the time we used it. Until I used another company then I realized what I was missing. Which was the ease of use. Pros I like how you can see multiple screens you are using. I like how you can edit the posts as well and the sizing feature. Cons The platform seemed a little clunky. It was not user friendly compared to other sites which makes non tech savvy people not want to use it, Review Source R Reviewer System Administrator Used the software for: 3-5 years ### "My Journey with Carousel" November 11, 2024 5.0 My overall journey for the past 3 years using Carousel was nothing more than fantastic, I appreciate the support team especially \[sensitive content hidden\], they are very proactive and supportive and I wish them continue doing the same. Pros We use Carousel as our Digital signage partner in our enterprise, its very simple to use and our users find it very easily get adapted to the carousel environment in terms of usage Cons Not much to say about what I like the least, but i like Carousel to get more and more cool features and incorporate some modern templates in terms of content creation. Review Source R Reviewer Office Services Lead Used the software for: 1-3 years ### "Satisfied Customer" November 12, 2024 5.0 This was a great experience. We had never had digital signage for our internal users and now it is a seamless part of our office life! Pros Gorgeous displays and can use multiple platforms to create designs as well Cons A little difficult to get the physical components activated, but lots of help and now running smoothly with little intervention. Review Source R Reviewer AV Specialist Used the software for: 1-3 years ### "Great value" July 29, 2024 5.0 Overall, a fantastic product and great support. The product offers a myriad of opportunities to customize, schedule, and use for the end user. I have over 100 displays currently running and I rarely check to see if the Carousel is running since I know I can trust it to do its work. Pros The ease of use and pre-built templates made setting up the over 100 displays around our operation so much easier. The end-users took to learning it very well even if they weren't normally tech savvy users. Cons I wish that the design phase offered a drag and drop capability. The current system works well but it would be a bit quicker and easier this way. Review Source EG Eric G. Application Administrator Used the software for: Less than 1 year ### "Carousel is fine" June 11, 2024 5.0 Carousel is pretty good; once it's set up and running, it's solid. I do dread having to make any changes to the environment (ESPECIALLY creating new content) and pity people who have to learn Carousel for the first time as it is complex. Pros I appreciate that once you have it configured and running, it's very solid. Any outage or downtime has been the result of a hardware player going offline, not Carousel's service being unavailable. Support is friendly, knowledgable and expedient. Cons Our use case is pretty simple - we have some full screen videos that we display on a number of TVs 24/7. I find that the admin dashboard is overly complicated in the context of how we use Carousel. Zones, channels, hubs, etc., it's all a bit much for me. I'd appreciate a simpler "choose the device you want to config -> choose the content you want to display" admin experience. Review Source R Reviewer Computer Technician Used the software for: 1-3 years ### "Great signage product, exactly what we needed" February 1, 2021 5.0 We purchased this service in a pinch to quickly implement a signage solution throughout our school district and we've been happy with that choice. From a tech standpoint, we really haven't had to do anything since we got the system up and running other than create new users. It works everyday. Pros The biggest plus is its integration with Jamf Management that allows us to deploy and maintain using our existing Apple TVs. It is also very easy to create new bulletins that we can scope to different buildings as needed. Cons The startup learning curve was a little challenging but once we got the hang of it we were able to easily train new users to create and manage content. Review Source R Reviewer Senior Manager, AV Used the software for: Less than 1 year ### "Great for our needs" April 7, 2021 5.0 When Covid started we needed something quickly that was easily implemented and able to be managed remotely. Since Carousel had pre built templets for Covid along with there cloud based service we were able to have this running in just a few days. Pros It is cloud based and had pre built templets for Covid. Cons The setup of playlist and the building of temples and the setup takes a little getting used to. With having to pay more for training it makes it a little more difficult on users. Review Source R Reviewer Chief Executive Officer Used the software for: Less than 1 year ### "Digital signage management made easy" August 18, 2022 5.0 Pros Carousel is one of the most comprehensive digital signage solution that helps us in a quite efficient way. Cons Carousel's publishing and content management features could be developed in a more advance way. Review Source R Reviewer IT Director Used the software for: 1-3 years ### "Easy Peasy" February 16, 2021 5.0 Compared to everything else out there, it was easy enough for the Marketing team to use and maintain. Pros Simple to use. Just like the On-Prem version, with less hassles. Cons Would have been nice to get a free hat... Other than that, no complaints Review Source R Reviewer CMO Used the software for: 1-3 years ### "Sophisticated Signage Made Easy" April 13, 2021 5.0 Carousel has allowed us to push out corporate news and information that may have been missed in emails or on our intranet. Pros Carousel makes the maintenance of a sophisticated sign network easy. We run nearly 20 monitors in two locations with four different channels based on location and time of day. We have given access to 7 people who can easily update content and keep material fresh. Cons Our biggest challenge was learning how to design the channels and zones. However, it's not that had to learn for someone with web design skills using the helpful tutorials. Review Source R Reviewer Head - Talent Acquisition/Learning & Development/Culture, HR Business Partner Used the software for: Less than 1 year ### "Amazing Carousel" February 16, 2021 5.0 I have had a superb encounter working with Carousel and their record agents. Their preparation and proceeded with help of the stage is extremely careful and a brisk reaction to investigate. This stage is additionally simple to customize to your association Pros Identifications, versatile application, capacity to have the feed on our intranet, simplicity of administrator reports, making identifications, refreshing the site back office, and simply the general look of the stage. It was not difficult to execute and our representatives love it. Cons There is a lot of screens to navigate just to post once. Additionally, it has a choice to show a picture each X number of times, however, it doesn't appear to work. Review Source R Reviewer Head of ICT and Technical Operations Used the software for: 3-5 years ### "Great content management" July 3, 2025 5.0 Excellent. Support is always very helpful, the online sessions have been great and bringing new team members up to speed is very easy. Pros Compatibility with AppleTV and the ability to manage via JAMF. Content and user management via Tags. Cons Media content per Zone can be a little frustrating. Being able to access a global Media resource would be helpful and avoid a significant amount of duplication. Review Source R Reviewer Director Used the software for: 3-5 years ### "Long Time User " June 16, 2025 4.0 it has been very good; I have used Carousel for many years. Feature set seems to improve over time and stay modern. Pros it's easy to use and when I set customers up with the application they find it easy, as well. This is important. Cons it's $200 per license so it is difficult at times to successfully convince new users to engage in digital signage. Review Source R Reviewer Executive Project Manager Used the software for: 1-3 years ### "Versatile display software works how it should!" June 12, 2025 5.0 Overall pretty good. The support, while hard to reach, has been pretty supportive when I'm able to finally reach them. So thank you for that. I would just say ease of accessibility to support can be improved. Pros Carousel is a highly versatile and customizable. I'm able to deploy screens that manage Hawaii, Southern California and Northern California screens with ease. Cons I would like better improvement on how technical changes might impact our screens. There have been minute changes in how Google sheets are displayed, and I ran into significant issues with that monitor. Review Source R Reviewer Senior Media Support Specialist Used the software for: 3-5 years ### "Carousel is a fantastic product!" May 7, 2025 5.0 From our previous no-solution setup, Carousel has been a fantastic product to work with and use. The feedback from our users has been positive. Pros Great media type support and ease of use. The minimalist setup with an Apple TV is fantastic. The user interface is easy to use, and the finished product looks great! Cons Can't use a username and password to access content that is not public. Keeps us from being able to point to certain content on an intranet, for example. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.