# Shipday Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Shipday Software - reviews, pricing plans, popular comparisons to other Food Delivery products and more.

Source: https://www.capterra.com/p/211323/Shipday

---

# 

 Shipday Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Shipday

## What is Shipday?

Shipday is an easy-to-use software platform designed for restaurants, ghost kitchens, ultra-fast grocery deliveries, and other small businesses to manage local deliveries. Powered by smart automation, real-time location tracking, and SMS notifications, Shipday helps thousands of businesses globally save time and money while delighting customers. . Start your 30 days free trial now - No credit card required.

## What is Shipday used for?

[Food Delivery](https://www.capterra.com/food-delivery-software/)[Delivery Management](https://www.capterra.com/delivery-management-software/)[Courier](https://www.capterra.com/courier-software/)

Overall rating

Based on 29 user reviews

Reviews sentiment

Positive

93%

Neutral

0%

Negative

7%

Starting price

$39

Usage Based, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Shipday?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.shipday.com&name=Shipday)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Shipday

4.7 (29)

VS.

[4.7 (96)](https://www.capterra.com/p/10002488/Owner/reviews/)

Starting Price

$39

Usage Based, Per Month

Starting Price

$499

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (29)

Ease Of Use

4.7 (188)

Value For Money

4.7 (29)

Value For Money

4.4 (136)

Customer Service

4.6 (26)

Customer Service

4.6 (141)

## Shipday alternatives

[4.1 (76)](https://www.capterra.com/p/218952/Tookan/reviews/)

Starting price

$129.00

Per User, Per Month

[4.7 (55)](https://www.capterra.com/p/202055/eLogii/reviews/)

Starting price

$575.00

Per User, Per Month

[DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/)

[4.1 (188)](https://www.capterra.com/p/229272/DoorDash/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/229272/DoorDash/)

Highest Rated

[Restroworks Cloud Kitchen Management Software](https://www.capterra.com/p/10012195/Restroworks-Cloud-Kitchen-Management-Software/)

[4.9 (78)](https://www.capterra.com/p/10012195/Restroworks-Cloud-Kitchen-Management-Software/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/10012195/Restroworks-Cloud-Kitchen-Management-Software/)

[View all alternatives](https://www.capterra.com/p/211323/Shipday/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Mobile Access

4.4 (14)

57.14% of 14 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Order Management

4.2 (13)

61.54% of 13 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

Delivery Tracking

4.5 (11)

81.82% of 11 reviewers that rated this feature as important or highly important

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Routing

4.5 (11)

45.45% of 11 reviewers that rated this feature as important or highly important

Plan daily routes to optimize employee scheduling and provide directions

Food Delivery Dispatching

4.8 (9)

77.78% of 9 reviewers that rated this feature as important or highly important

Dispatch food deliveries

Live Tracking

4.8 (9)

77.78% of 9 reviewers that rated this feature as important or highly important

Allow customers to track their order and keep them updated when the status changes.

Shipday 72 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Automatically create schedules based on business needs or employee availability and qualifications

The ability to identify a barcode on or within an image or packaging

Scan barcodes to ensure accurate pricing and label tracking

Allows users to record and manage cash payments upon delivery of goods

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Accept and process credit card transactions

Access previous interactions or concerns to maintain customer relationships

A website or login for customers to access information

Import and export data to and from software applications

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Electronic signing method that validates the authenticity and integrity of a digital document

Track products that are for sale at a reduced price or part of coupon promotions

Manage sending personnel and resources to a site as needed

Assemble applications and processes by dragging over and arranging pre-built components

Generate estimated arrival times for drivers to keep back office or customers informed

Track all personnel who operate company vehicles

Digitally sign online documents

Track employee schedules, availability, and performance across projects and tasks

Dispatch food deliveries

Intended to be used by courier services

Serves restaurants

Use AI to generate content in the form of text, images, videos, etc.

Virtual perimeter for a real-world geographic area

Visualize locations on a map

Determines the location of a device using GPS or an IP address

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Information, data and reports that are being tracked over time

Process of printing custom labels through various methods.

Track driver locations on a map in real time

Allow customers to track their order and keep them updated when the status changes.

Identify the physical location of an individual, asset, device, etc.

Log miles driven for tax deduction or reimbursement purposes

Access software remotely via mobile devices

Notifications via mobile devices

Capture signatures via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple locations

Tracks and processes online orders

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Manage and track customer orders for goods, investments, or any other purchases

Send / receive, process, and execute orders

Track orders throughout the fulfillment process

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Accept and process customer payments for products or services using hardware and software

Reporting on how each user, task or process has advanced since its initiation

Design, communicate, and distribute incentives to perform a specific action

Capture photos, signatures, customer IDs, GPS coordinates or other information to act as proof of delivery

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Finding the most optimal routes for drivers based on various factors and constraints

Plan daily routes to optimize employee scheduling and provide directions

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Manage and track orders being shipped to customers

Send messages via SMS

Track the status over time for a request, process, asset, or transaction

Gauge satisfaction and receive information for improvement and success

Track and manage the scheduling of tasks

Set up connections to third-party platforms to improve business processes

Organize and track the physical movement of goods from one location to another

Get Advice

We can help you find the software with the features you need.

Features

4.5 (29)

4.5

Based on 29 reviews

## Pricing

Value for money

4.7 (29)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/211323/Shipday/pricing/)

Starter

$0.00

Professional

$39.00

Usage Based,Per Month

Branded Elite

$119.00

Usage Based,Per Month

Value for money

4.7 (29)

4.7

Based on 29 reviews

## Integrations

[

Wix](https://www.capterra.com/p/169007/Wix/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Squarespace](https://www.capterra.com/p/143461/Squarespace/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[

DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/)[

Genius](https://www.capterra.com/p/195074/Genius/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (26)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (26)

4.6

Based on 26 reviews

## User reviews

Overall rating

4.7

Based on 29 reviews

Filter by rating

5(26)

4(1)

3(0)

2(1)

1(1)

Mentioned topic

Sorted by most recent

BP

Brittany P.

Owner

Retail

### "Try shipday"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 31, 2025

But my overall experience has been really good I would highly recommend Them to anybody . I love them.

Pros

I like how it's free, for the most part. It's easy to navigate. And it's cheaper than the alternatives

Cons

They are a little slower with delivery. Only everyone in a while foods cold and nasty but not all the time.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KP

Kate P.

Owner

Restaurants

### "Shipday review "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

3/10

January 31, 2025

Great! I’d like to see farther radius beyond ten miles like cartwheel can do

Pros

Access to third party drivers, reviews and more business

Cons

Website confusing, I’m a restaurant and it seems vague

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AC

Avy C.

CEO

Food & Beverages

### "Excelente Service and onboarding Experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 28, 2024

Very pleased, efficient, their personnel is extremely nice and qualified.

Pros

They walk you through each step on the onboarding and help you set up the integration with Toast like no other company I have worked with doing integrations.

Cons

Nothing, honestly, thus far we have been very happy with the system.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MF

Michele F.

Director

Restaurants

### "Ship Day Survey"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 19, 2024

Overall it has been good. \[sensitive content hidden\] has been very helpful.

Pros

It is convenient and we do not have to worry about always having in-house delivery drivers on staff.

Cons

Sometimes the drivers are poor quality, but that is not Ship Day's fault.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

WM

William M.

Owner

Consumer Goods

### "Awesome service and value"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 18, 2024

Every member of the company is very responsive, respectful and care.

Pros

Amazing service, value and support staff.

Cons

Nothing, they resolve all concerns immediately.

Switched from

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)

Integration and tracking and global view.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BS

Bernie S.

President

Computer Software

### "Support and Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 18, 2024

Very beneficial Al ways looking to approve

Pros

Support and service is exceptional. Especially Julieth

Cons

In the beginning they needed to Update features. Which they have done.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

OZ

Omar Z.

Owner

Transportation/Trucking/Railroad

### "A TEAM DELIVERY "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 15, 2024

Best decision I ever made for my company

Pros

How easy it is to toggle through, the mobile dispatch, restaurant/driver reports and auto dispatch

Cons

None so far and I believe it’ll just get better

Reasons for choosing Shipday

It’s a product I believed in. After all this time in business they’re still constantly perfecting it even more.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CW

Cody W.

HR Generalist

Apparel & Fashion

### "ShipDay Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 2, 2024

It's been simply amazing! I can print up labels and set up/schedule pickup and delivery in just 1 simple and short keystroke

Pros

It makes shipping products and the outbound department a piece of cake, saving time and money while boosting efficiency.

Cons

I can't do DHL with ShipDay but I found a workaround that lets me use DHL shipping partner within the application.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MN

Mark N.

Owner

Information Technology and Services

### "Feedback on trial period for evaluation "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

June 5, 2024

We are a WordPress development and hosting provider, using Pressable for the hosting service. This type of service provided has certain parts of the server locked down, which in this case seems to have created an issue with parsing data from the site to ShipDay. We are using Zapier and a Woo App, which is extra costs at this stage until the direct integration is resolved. ShipDay’s support for this trial has been greatly appreciated. The product is now being tested by the client.

Pros

Once support kicked in, they were very helpful in assessing the issue we were finishing with integration. They proactively followed up with thoughts and recommendations. We are now working through those.

Cons

Their support was slow in responding during the evaluation period. They were reluctant to provide support on this issue during a trial evaluation. We persisted in pushing for the support explaining we are evaluating this for a client and until satisfied we would not enter into a paid subscription, which was needed for this level of support without knowing this solution meets the needs of our client. After raising this with them they agreed to supply the support required.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SD

Stormy D.

Owner

Translation and Localization

### "Doesn't Work For Courier Services"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

January 15, 2024

It's been a rocky road from the beginning but now it's time to move on.

Pros

It was fine until they made all these "unnecessary" changes. They've made the app more difficult to use.

Cons

Can't do "multiple" pick-ups that deliver to a single location. Way too many buttons to press in the app while trying to drive... very distracting.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 19, 2024

Hi Stormy, sorry to hear that. As we shared on our support conversation, it is not a good fit for your use case of pick up services. It's designed for delivery focused businesses. 

[View all Reviews](https://www.capterra.com/p/211323/Shipday/reviews/)

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