--- title: "Shipday Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Shipday Software - reviews, pricing plans, popular comparisons to other Food Delivery products and more." source_url: "https://www.capterra.com/p/211323/Shipday/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # Shipday Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Shipday ## What is Shipday? Shipday is an easy-to-use software platform designed for restaurants, ghost kitchens, ultra-fast grocery deliveries, and other small businesses to manage local deliveries. Powered by smart automation, real-time location tracking, and SMS notifications, Shipday helps thousands of businesses globally save time and money while delighting customers. . Start your 30 days free trial now - No credit card required. ## What is Shipday used for? [Food Delivery](https://www.capterra.com/food-delivery-software/)[Delivery Management](https://www.capterra.com/delivery-management-software/)[Courier](https://www.capterra.com/courier-software/) Top alternative Featured Overall rating Based on 29 user reviews Reviews sentiment Positive 93% Neutral 0% Negative 7% Starting price $39 Usage Based, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Shipday?[Manage this product listing](https://www.g2.com/products/shipday/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Shipday 4.7 (29) VS. [4.8 (57)](https://www.capterra.com/p/202055/eLogii/reviews/) Starting Price $39 Usage Based, Per Month Starting Price $3000 per user, per month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (29) Ease Of Use 4.7 (131) Value For Money 4.7 (29) Value For Money 4.6 (109) Customer Service 4.6 (26) Customer Service 4.9 (119) ## Shipday alternatives Highest Rated [Restroworks Cloud Kitchen Management Software](https://www.capterra.com/p/10012195/Restroworks-Cloud-Kitchen-Management-Software/) [5.0 (131)](https://www.capterra.com/p/10012195/Restroworks-Cloud-Kitchen-Management-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10012195/Restroworks-Cloud-Kitchen-Management-Software/) [DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/) [4.1 (190)](https://www.capterra.com/p/229272/DoorDash/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 81% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/229272/DoorDash/) [Metrobi](https://www.capterra.com/p/183910/Metrobi-delivery-planning-software/) [4.9 (95)](https://www.capterra.com/p/183910/Metrobi-delivery-planning-software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/183910/Metrobi-delivery-planning-software/) [OptimoRoute](https://www.capterra.com/p/161579/OptimoRoute/) [4.6 (268)](https://www.capterra.com/p/161579/OptimoRoute/reviews/) Starting price $35.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/161579/OptimoRoute/) [View all alternatives](https://www.capterra.com/p/211323/Shipday/alternatives/) ## FAQs about Shipday Overview ### Which roles and teams benefit most from Shipday? Shipday is most used by business owners, CEOs, and presidents who oversee local delivery operations and need visibility into orders, drivers, and delivery status. Operations directors, general managers, and delivery managers coordinate dispatch and driver workloads, while catering coordinators and product managers manage scheduled deliveries and customer order updates. Answer based on 29 reviews Overview ### What company size and industries is Shipday built for? Shipday is built for small businesses, which account for 93% of reviewers, especially restaurants, its top industry at 24%. It supports restaurants, local delivery services, grocery stores, pharmacies, flower shops, couriers, and retailers managing on-demand or same-day local deliveries. Food and Beverages represents 17% of reviewers, while Hospitality represents 14%. Answer based on 29 reviews Features and Usability ### What are the key features of Shipday? Shipday offers dispatch management, route management, and route optimization for delivery operations, plus live driver tracking, GPS, geolocation, and driver ETA updates. It also includes order management, delivery tracking, proof of delivery with digital and electronic signature, alerts and notifications, reporting and analytics, and third-party integrations. Integrations ### Which third-party tools and platforms does Shipday integrate with? Shipday integrates with 15 third-party tools and platforms, including delivery and ordering services such as ChowNow, DoorDash for Merchants, GrubHub, Postmates, and Toast POS, plus ecommerce and website platforms like Shopify, Squarespace, Wix, WooCommerce, and Zapier for broader workflow connections. Answer based on 8 reviews Getting Started and Support ### What training and onboarding options does Shipday offer? Shipday provides live online sessions, webinars, documentation, and videos for training and onboarding. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide self-paced learning for teams getting started. Getting Started and Support ### What customer support options does Shipday offer? Shipday provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users describe support as quick to respond and helpful during onboarding, API integration, and setup questions, with customer service often resolving issues efficiently and taking feedback seriously. Answer based on 6 reviews ## Features AI summary Based on 861 Food Delivery reviews Capterra data shows that buyers of Food Delivery software rank the following features as their top priorities: - **Route Optimization** (**52%** of reviewers rated this feature as critical) - **Customizable Branding** (**56%**) - **Online Ordering** (**59%**) Shipday supports all three of the features reviewers rate most important: **Route Optimization**, **Customizable Branding**, and **Online Ordering**. Together, these capabilities help businesses manage deliveries more efficiently, present a consistent brand experience to customers, and accept orders through convenient digital channels, allowing teams to improve service speed and support day-to-day order fulfillment. Route Optimization 3.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Finding the most optimal routes for drivers based on various factors and constraints Online Ordering 4.6 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Tracks and processes online orders Mobile Access 4.4 (14) 57.14% of 14 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Order Management 4.2 (13) 61.54% of 13 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Delivery Tracking 4.5 (11) 81.82% of 11 reviewers that rated this feature as important or highly important Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Routing 4.5 (11) 45.45% of 11 reviewers that rated this feature as important or highly important Plan daily routes to optimize employee scheduling and provide directions Shipday 72 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Cash on Delivery: Allows users to record and manage cash payments upon delivery of goods - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Credit Card Processing: Accept and process credit card transactions - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Portal: A website or login for customers to access information - Data Import/Export: Import and export data to and from software applications - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Dispatch Management: Manage sending personnel and resources to a site as needed - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Driver ETA: Generate estimated arrival times for drivers to keep back office or customers informed - Driver Management: Track all personnel who operate company vehicles - Electronic Signature: Digitally sign online documents - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Food Delivery Dispatching: Dispatch food deliveries - For Courier Services: Intended to be used by courier services - For Restaurants: Serves restaurants - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Geofencing: Virtual perimeter for a real-world geographic area - Geographic Maps: Visualize locations on a map - Geolocation: Determines the location of a device using GPS or an IP address - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Historical Reporting: Information, data and reports that are being tracked over time - Label Printing: Process of printing custom labels through various methods. - Live Driver Tracking: Track driver locations on a map in real time - Live Tracking: Allow customers to track their order and keep them updated when the status changes. - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Mileage Tracking: Log miles driven for tax deduction or reimbursement purposes - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile Signature Capture: Capture signatures via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Online Ordering: Tracks and processes online orders - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Processing: Send / receive, process, and execute orders - Order Tracking: Track orders throughout the fulfillment process - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Proof of Delivery: Capture photos, signatures, customer IDs, GPS coordinates or other information to act as proof of delivery - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Shipping Management: Manage and track orders being shipped to customers - SMS Messaging: Send messages via SMS - Status Tracking: Track the status over time for a request, process, asset, or transaction - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transportation Management: Organize and track the physical movement of goods from one location to another --- Get Advice We can help you find the software with the features you need. Features 4.5 (29) 4.5 Based on 29 reviews ## Pricing Value for money 4.7 (29) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/211323/Shipday/pricing/) Starter $0.00 Professional $39.00 Usage Based,Per Month Branded Elite $119.00 Usage Based,Per Month Value for money 4.7 (29) 4.7 Based on 29 reviews ## Integrations [ Wix](https://www.capterra.com/p/169007/Wix/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Squarespace](https://www.capterra.com/p/143461/Squarespace/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[ Genius](https://www.capterra.com/p/195074/Genius/)[ DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (26) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (26) 4.6 Based on 26 reviews ## User reviews Overall rating 4.7 Based on 29 reviews Filter by rating Counts reflect reviews available in this feed. 5(26) 4(1) 3(0) 2(1) 1(1) Mentioned topic Recent reviews first, then most helpful RE Reviewer Product Manager Used the software for: I used a free trial ### "Online business for takeaway restaurants" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 24, 2022 Pros We are using their on-demand delivery part as our driver's app to perform delivery duties, we integrated some parts into their system. In general, their basic functions are very good to use, easy and very useful, especially in the delivery business, their functions will meet your basic needs. Cons Only one option to contact them, which is the online chatting, but still accepted. Couldnt reach them by phone. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: I used a free trial ### "Try shipday" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 31, 2025 But my overall experience has been really good I would highly recommend Them to anybody . I love them. Pros I like how it's free, for the most part. It's easy to navigate. And it's cheaper than the alternatives Cons They are a little slower with delivery. Only everyone in a while foods cold and nasty but not all the time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MN mark N. Owner Used the software for: I used a free trial ### "Feedback on trial period for evaluation " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 June 11, 2024 We are a WordPress development and hosting provider, using Pressable for the hosting service. This type of service provided has certain parts of the server locked down, which in this case seems to have created an issue with parsing data from the site to ShipDay. We are using Zapier and a Woo App, which is extra costs at this stage until the direct integration is resolved. ShipDay’s support for this trial has been greatly appreciated. The product is now being tested by the client. Pros Once support kicked in, they were very helpful in assessing the issue we were finishing with integration. They proactively followed up with thoughts and recommendations. We are now working through those. Cons Their support was slow in responding during the evaluation period. They were reluctant to provide support on this issue during a trial evaluation. We persisted in pushing for the support explaining we are evaluating this for a client and until satisfied we would not enter into a paid subscription, which was needed for this level of support without knowing this solution meets the needs of our client. After raising this with them they agreed to supply the support required. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer President Used the software for: 1-3 years ### "Support and Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 19, 2024 Very beneficial Al ways looking to approve Pros Support and service is exceptional. Especially Julieth Cons In the beginning they needed to Update features. Which they have done. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: Less than 1 year ### "Awesome service and value" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 19, 2024 Every member of the company is very responsive, respectful and care. Pros Amazing service, value and support staff. Cons Nothing, they resolve all concerns immediately. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer CEO Used the software for: Less than 1 year ### "Excelente Service and onboarding Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 30, 2024 Very pleased, efficient, their personnel is extremely nice and qualified. Pros They walk you through each step on the onboarding and help you set up the integration with Toast like no other company I have worked with doing integrations. Cons Nothing, honestly, thus far we have been very happy with the system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer CEO Used the software for: 3-5 years ### "A TEAM DELIVERY " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 26, 2024 Best decision I ever made for my company Pros How easy it is to toggle through, the mobile dispatch, restaurant/driver reports and auto dispatch Cons None so far and I believe it’ll just get better Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Director Used the software for: Less than 1 year ### "Ship Day Survey" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 20, 2024 Overall it has been good. \[sensitive content hidden\] has been very helpful. Pros It is convenient and we do not have to worry about always having in-house delivery drivers on staff. Cons Sometimes the drivers are poor quality, but that is not Ship Day's fault. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: I used a free trial ### "Shipday review " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 3/10 February 3, 2025 Great! I’d like to see farther radius beyond ten miles like cartwheel can do Pros Access to third party drivers, reviews and more business Cons Website confusing, I’m a restaurant and it seems vague Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: Less than 1 year ### "Shipday is a Great Service!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 4, 2022 Awesome. The staff is helpful, immediately responds, and they recently setup a support email and phone line. The latter was critical. Pros The service is well organized, a decent UI, and an excellent mobile app. We use Shipday in between our clients (restaurants) and our 3rd party platform partnership w/ WiX. We had to build a custom API integration interfacing with Shipday’s public API which is well written and well documented. Shipday has given my clients the ability to provide our merchant clients the ability to drop their local delivery services in favor of our unique use which is simply the 3rd party partnerships that Shipday has established with DoorDash and Uber/Postmates. I would highly recommend this service to anyone looking for a unique middleware delivery service amongst your directly hired drivers or for the use of 3rd party delivery! The branded plan is awesome now that it is rightly priced! Cons The settings are not well setup and could be organized better to distinguish the local driver vs 3rd party delivery settings. I also would like to see the service be equally geared to service providers who aren’t the direct delivery service but the “in-between” amongst the merchant/client and us. We need a way desperately to configure settings for each establishment separately. The single settings setup does not employ the ability to setup local or 3rd party delivery settings for each merchant that we onboard without creating a whole new 2nd, 3rd, 4th…etc account. I would like to see a “branded & partner” account that not only allows us to brand the service as our own, but also allows us to brand and configure settings for each “instance” in one account. I can envision this as a $99 mo. plan that give this greater ability to carve out the instances. One more thing is that we need a WiX Restaurants app in the WiX Marketplace. WiX has recently opened up some of their public API catalog at https://dev.wix.com/api/rest/wix-restaurants/catalogs/menus and the time is likely ripe for Shipday developers to make their own app so we as users can forego the custom API development and allow a structured and unique offering from Shipday. I think there is one for WiX Stores, but not yet for WiX Restaurants. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/211323/Shipday/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.