# Restrict Content Pro Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Restrict Content Pro the right Membership Management solution for you? Explore 65 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/211324/Restrict-Content-Pro/reviews

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Restrict Content Pro

4.4 (65)

[View alternatives](https://www.capterra.com/p/211324/Restrict-Content-Pro/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Restrict Content Pro

Ease of use

4.2

Customer Service

4.3

## Pros and Cons in Reviews

CW

Carolyn W

PresidentE-Learning, 2 - 10 employeesUsed the software for: More than 2 years.

“Restrict has great customer service and just about everything you need to set up a membership site.“

August 22, 2023

CW

Carolyn W

PresidentE-Learning, 2 - 10 employeesUsed the software for: More than 2 years.

“Their connector to Avatax does not allow you to take orders outside of Canada and the US, and the taxes are not calculated properly.“

August 22, 2023

LA

Lukasz A

OwnerInformation Technology and Services, Self-employedUsed the software for: 6-12 months.

“The biggest advantage of Restrict Content Pro is its ease of use. Before I chose RCP, I checked many other WordPress plugins of this type.“

April 3, 2023

CW

Carolyn W

PresidentE-Learning, 2 - 10 employeesUsed the software for: More than 2 years.

“Avalara makes you sign a contract for a complete year, which you cannot get out of even if their tax program is calculating the proper tax because they blame it on Restrict.“

August 22, 2023

NS

Nick S

CEOMedia Production, 2 - 10 employeesUsed the software for: 6-12 months.

“It integrates with Wordpress pretty easily and has some out-of-the-box features that would be costly to develop ourselves.“

November 18, 2020

CW

Carolyn W

PresidentE-Learning, 2 - 10 employeesUsed the software for: More than 2 years.

“They are quick to answer your questions and have great customer service. But this is not the solution at this time if you have to collect sales tax or want to do business overseas where you are supposed to collect VAT tax.“

August 22, 2023

CW

Carolyn W

PresidentE-Learning, 2 - 10 employeesUsed the software for: More than 2 years.

“Their tax program doesn't even allow you to take overseas orders, let alone do VAT tax.“

August 22, 2023

## Showing most helpful reviews

Showing 1-25 of 65 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jordan M.  
Exexcutor  
Marketing and Advertising  
Used the software for: 2+ years

### "Great to put content behind a paywall"

April 1, 2020

4.0

I am very satisfied.

Pros

Seamless integration and overall ease of being able to manage the users and the different levels of membership.

Cons

I wish certain things could be more easily customized, such as the account pages and everything.

Review Source

Response from Restrict Content Pro

April 13, 2020

Hi Jordan, thanks for the review. Your feedback is appreciated!

AV

Anthony V.  
Engagement Manager  
Media Production  
Used the software for: 1-2 years

### "The "Air Traffic Control App" of Content Lockers and Membership Access for Wordpress"

March 31, 2020

5.0

RCPs best feature is their support. This is not initially a selling point, as most compare features. But their support is outstanding, which is important when you are relying on a plugin to capture revenue for a site.

Pros

The software that Air traffic controllers use to track and route flights HAS to work. Likewise, Restrict Content Pro software is robust. It just works. Every time. All the time

Cons

RCP works because it limits itself to core features vs "bells and whistles." This can be annoying when it comes to features like social login, and a slick UI (which require a somewhat clunky 3rd party integration). that being said, the sites I have RCP running on, run, and run, and run. They require little maintenance and never break.

Alternatives considered

[WishList Member](https://www.capterra.com/p/102568/WishList-Member/)

Reason for choosing Restrict Content Pro

I own and use these other products for a variety of other sites that have requirements for "fancier" features (and the resulting increase in upkeep/maintenance that goes along with that). That being said, RCP is the plugin that I go to when I NEED a site to work with little to no hand-holding or admin oversight.

Review Source

Response from Restrict Content Pro

April 8, 2020

Hi Anthony, thanks for writing a review. We typically stick to strengthening our core features to keep it lean. As you know this means that RCP won't be the perfect fit for all use cases. We greatly appreciate your constructive feedback and are quite proud that our support team has been able to help you along your journey! However, it seems that your team's experience in a variety of sites reflects that RCP is not 100% suitable for all use cases and this is true.

HW

Henk W.  
CEO  
Professional Training & Coaching  
Used the software for: 6-12 months

### "Very well worth the money, but does need some improvements for professional use."

April 1, 2020

3.0

The response time of the help desk is very good. Often the same day or the next day. This is way better than my experience with WooCommerce. They easily let me wait 14 days before I am worth their time to answer. I'm not always very happy with their answers, but I must respect their position.

Pros

The option of group memberships is important for our business model. Installation is easy, settings and features are abundant.

Cons

The PayPal API keys are plainly visible to any admin. Other plugin developers regularly ask admin access to help solve a problem. I hesitate to grant them admin access because if I grant access to the wrong person, I may end up with an empty PayPal account. It regularly misses a PayPal payment, after which the member receives an email that their membership has ended. This leads to unnecessary communication and manual follow up to solve the issues. Customers are not able to add personal and company information for on the invoices. This makes the software utterly useless for professional use, as the invoices don't legally qualify in any country around the world. Now I need to manually prepare legally qualifying invoices to any member who asks for this. The ugly black buttons don't respond to the theme styling. I want to use another login page than the RCP login page, but RCP needs to have its shortcode on the login page to be able to force the visitor to this page. I need to jump through hoops to get what I need. If I set a membership to behave as a one-time purchase that ends after a fixed period, the system still extends the membership. I can probably find a couple more issues, but I leave it at this for now.

Alternatives considered

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)

Reason for choosing Restrict Content Pro

We need Group Memberships for our business model, where one admin purchases the Group Membership and can add or delete participants. I have compared the functionality of about ten products and found only two WordPress plugins that have this functionality. WooCommerce and Restrict Content Pro. The helpdesk of RCP had a way better response time than WooCommerce. This is what made me decide to invest in RCP.

Review Source

Response from Restrict Content Pro

April 21, 2020

Thanks for the detailed review Hank! We appreciate the feedback.

TB

Tim B.  
Creative Director & Designer  
Online Media  
Used the software for: 2+ years

### "I wouldn't use any other software"

March 31, 2020

5.0

My overall experience is extremely positive. In fact, I just pointed another client to use RCP and out of the other 3 platforms they were looking at, they decided to use RCP for their website needs. I'm very happy with this product and the customer service is usually always quick to respond!

Pros

Mainly, I appreciate the purpose this software provides. I did a lot of research for other WordPress platforms and this one kept showing up. I even tested other platforms and RCP outranked the rest of those I tested in performing the areas of focus needed.

Cons

The only thing I like least is there's some areas that are not as customizable as others. For instance, the registration page. I wish there was a way to style this a bit differently as it looks very stale and formal. Maybe some day in the future, there will be different registration templates to choose from.

Alternatives considered

[LearnDash](https://www.capterra.com/p/130248/LearnDash/)

Reason for choosing Restrict Content Pro

Better options, better functionality, better review ratings.

Switched from

[MemberPress](https://www.capterra.com/p/134534/MemberPress/)

Memberpress just didn't hold up or perform for what we needed.

Review Source

Response from Restrict Content Pro

April 8, 2020

Hi Tim, thanks for the review and feedback! Glad to hear that we've been able to help you, as we take pride in our support.

WD

Will D.  
Owner/CEO  
Music  
Used the software for: 1-2 years

### "Best plugin for setting up and running a membership/course site"

March 31, 2020

5.0

I am a soloprenuer and was looking for a software to help me setup and run a membership/course site. I'm not a developer but I have experience with wordpress, so it was quite easy to setup and install. I had some issues at first with Stripe processing payments, but a quick email to support helped me troubleshoot the web hooks issue I had. Every time I've had a question or issue the support team has gotten back to me within 24 hours and has always had a solution. In fact once they offered to log into my site and correct the problem for me-which was a huge timesaver.

Pros

I love how "lightweight" this software is. If you're looking to create a course, but don't want quizzes and bunch of the overhead that comes with a full LMS, RCP is a great solution. It's really easy to set-up, I'm not a developer and was able to set everything up quickly and easily.

Cons

If I had to pick a con of the software it would be the way it handles upgrades during free trials. Right now if a user upgrade tiers during a free-trial they get charged right away for the new tier they upgraded to.

Alternatives considered

[Teachable](https://www.capterra.com/p/147019/Teachable/)

Reason for choosing Restrict Content Pro

I wanted a self-hosted solution that didn't charge me a monthly fee to run my business.

Review Source

Response from Restrict Content Pro

April 9, 2020

Hi Will, thanks for writing a review. Thanks for explaining your use case and we're glad to hear that our support team has taken care of you. Your feedback is appreciated!

AM

Alexander M.  
Marketing Manager  
Publishing  
Used the software for: 2+ years

### "Best Membership Plug-in for Wordpress"

March 31, 2020

5.0

Pros

Integration with Stripe was very straightforward and easy. Setting up custom emails for successful registration/subscription/cancellation and so on are very simple. The pricing is good, better than their competitors. Also, I was very pleasantly surprised to find that when I sent an email to support, they replied in MINUTES. That kind of great customer service is what makes RCP special.

Cons

I wish there were some more customizable pricing models. For instance, we wanted to charge a promo rate for 3 months and then raise it to normal rate, but there's not an easy way to do that. Also, we wanted to offer a free trial without requiring a credit card, but that wasn't made easy, either.

Alternatives considered

[MemberMouse](https://www.capterra.com/p/133853/MemberMouse/)[MemberPress](https://www.capterra.com/p/134534/MemberPress/)

Reason for choosing Restrict Content Pro

Reviews, pricing, and features seemed to be superior.

Review Source

Response from Restrict Content Pro

April 9, 2020

Hi Alexander, thanks for the review. Great suggestion on customizable pricing models. We appreciate your feedback.

LA

Lukasz A.  
Owner  
Information Technology and Services  
Used the software for: 6-12 months

### "User and content management without worries"

April 3, 2023

5.0

Restrict Content Pro allows me to build premium content sites quickly and easily. I use the Unlimited license because I have many projects of this type and RCP speeds up my workflow a lot.

Pros

The biggest advantage of Restrict Content Pro is its ease of use. Before I chose RCP, I checked many other WordPress plugins of this type. None of them was so easy to use and so trouble-free in operation. Plus, it really is one of the best WordPress plugins out there (believe me, I've used hundreds of them).

Cons

Nothing. Wish every WordPress plugin was like RCP!

Alternatives considered

[WishList Member](https://www.capterra.com/p/102568/WishList-Member/)[MemberPress](https://www.capterra.com/p/134534/MemberPress/)[Paid Memberships Pro](https://www.capterra.com/p/265352/Paid-Memberships-Pro/)

Reason for choosing Restrict Content Pro

Definitely the best value for money. For the price of the RCP license, it is difficult to find something similar in terms of quality and capabilities.

Review Source

Jennifer K.  
Web developer  
E-Learning  
Used the software for: 1-2 years

### "Good product out of a slew of so-so competition"

April 13, 2020

4.0

In the end it works mostly as designed. There are some issues with integration with Easy Digital Downloads which make it frustrating. But I like that it feels less like a constant up-sell to other products than competitor's products (Woo Commerce, cough cough).

Pros

This is one of the more comprehensive content restriction plugins for Wordpress. It offers a lot of features and a lot of functionality.

Cons

It is confusing and hard to use, especially for non-technical users. There are a LOT of steps to get things running and not a lot of good support for how to do things like set up payment gateways or manual payments. Also several features that seemed basic (like manual/pay by check) were not included, and when I asked for support for them, I was directed to build my own (I did) or pay them to build something for me.

Alternatives considered

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[MemberPress](https://www.capterra.com/p/134534/MemberPress/)

Reason for choosing Restrict Content Pro

To avoid the constant up-sell and because RCP offered a single-payment option rather than an on-going subscription.

Review Source

Response from Restrict Content Pro

April 21, 2020

Really appreciate the review and feedback Jennifer!

RD

Regan D.  
Owner  
Arts and Crafts  
Used the software for: Less than 6 months

### "Non-tech blogger creating membership website."

April 15, 2020

5.0

I am happy with my purchase and hope they stay current and competitive with other membership plugins.

Pros

This software is powerful and as I explore it, I believe it will do everything I need and more. I can only hope that they will market more and have a bigger market presence so there will be more training available, both from within their company and through you tubers.

Cons

It’s a little over my head so I really have to work to figure things out sometimes. Also it probably works best to use Easy Digital Downloads with it, but I am not investing in that product right now. I use Woocommerce instead.

Alternatives considered

[MemberPress](https://www.capterra.com/p/134534/MemberPress/)

Reason for choosing Restrict Content Pro

Lifetime license.

Switched from

[WishList Member](https://www.capterra.com/p/102568/WishList-Member/)

I bought a lifetime license and I believe in this product. I have also used Memberpress, but they don’t offer lifetime.

Review Source

Response from Restrict Content Pro

April 21, 2020

Definitely appreciate the review Regan!

CE

Chris E.  
Owner  
Consumer Services  
Used the software for: 6-12 months

### "Best WordPress Membership Software"

July 28, 2021

5.0

Pros

It is complete. It really has everything you need to run a full membership site. You won't have to looking for another plugin to fill a need. It's also very intuitive, which makes it easy to get started and maintain a growing membership site.

Cons

While it has everything you need, several of the additional components are add-ons and sometimes cost more money, but it's really annoying to have to install a new plugin when you want to use a certain feature.

Alternatives considered

[WishList Member](https://www.capterra.com/p/102568/WishList-Member/)[MemberPress](https://www.capterra.com/p/134534/MemberPress/)[Kajabi](https://www.capterra.com/p/154682/Kajabi/)

Reason for choosing Restrict Content Pro

I could host it on my site, have full control, and because it was the most complete solution of the other WP plugins we considered.

Review Source

BG

Barrett G.  
Applications Engineer  
Industrial Automation  
Used the software for: Less than 6 months

### "Great value and easy to set up!"

April 6, 2020

5.0

Very good!

Pros

In my opinion, the best part of Restrict Content Pro was that it was very simple to set up and customize. Additionally, it was cheaper than most of it's competitors, which is always good.

Cons

I don't believe there is a simple way to "pause" memberships, but that may not be necessary to some people using this plugin.

Alternatives considered

[MemberPress](https://www.capterra.com/p/134534/MemberPress/)

Reason for choosing Restrict Content Pro

Price was the key factor, but I also found an blog outlining exactly what I needed to do on my website and it suggested Restrict Content Pro.

Review Source

Response from Restrict Content Pro

April 20, 2020

Hi Barrett, thanks for the review. We appreciate the feedback! Feel free to reach out to our support team if you have any questions.

VR

Verified Reviewer  
Soporte  
Industrial Automation  
Used the software for: 6-12 months

### "El plugin mas completo para gestion de me mebresias que he probado"

December 17, 2022

5.0

Mi experiencia con Restric Content pro es muy buena. Lo uso desde que empece a realizar membresías con WordPress

Pros

Lo que mas me gusta de Restric Content Pro es su facilidad para dar de alta las membresías y restringir contenido, son solo dos shotcode en WordPress

Cons

Lo que no me gusta es que la personalización de los formularios de registro se tiene que hacer con código y esto requiere un poco más de trabajo y en ocasiones mano de obra externa

Alternatives considered

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[AffiliateWP](https://www.capterra.com/p/185436/AffiliateWP/)[Easy Digital Downloads](https://www.capterra.com/p/185435/Easy-Digital-Downloads/)

Review Source

SZ

Steven Z.  
Owner  
Photography  
Used the software for: 2+ years

### "Restrict Content Pro is my choice for our membership site"

April 1, 2020

5.0

Have been using this software from the begining and it works great.

Pros

We use this for our membership site. Easy to use and very easy to keep updated. Updates are automatic. Have used this with several different themes over a few years and has worked great. Have not had much need for support but they have been able to help when needed.

Cons

Not much to say here I started with this software, So I can't really compare it to any other but it dose exactly what I need it to do and is easy to use

Review Source

Response from Restrict Content Pro

April 9, 2020

Hi Steven, thanks for the review. We appreciate your feedback!

SG

Simon G.  
Director  
Religious Institutions  
Used the software for: 1-2 years

### "Enabled me to easily create a membership site"

March 31, 2020

5.0

I've been pleased with the product, as well as with the support I've received when asking questions about a problem I encountered. The customer support solved my issue fully and swiftly.

Pros

I love the ability to easily create a variety of membership levels as well as different discount codes. I also love the variety of add-ons that give additional functionality.

Cons

The creators of Restrict Content Pro seem to have thought have most things - I don't have any problems with it!

Review Source

Response from Restrict Content Pro

April 4, 2020

Hi Simon, thanks for the review. We take pride on our support and we're happy that we've been able to help you!

VR

Verified Reviewer  
Director of IT  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Works well when integrated with the job manager"

March 31, 2020

5.0

I have had a positive experience using the software.

Pros

The ease of integration to achieve content division, based on membership levels and roles within Wordpress.

Cons

I have not had any negative experiences with the software, since I solely purchased it to integrate with Job Manager and Role Manager. It is working as expected.

Reason for choosing Restrict Content Pro

The integrations that I needed were available

Review Source

Response from Restrict Content Pro

April 3, 2020

Thank you for the review. We appreciate your feedback!

JB

Jan B.  
CEO  
E-Learning  
Used the software for: 2+ years

### "Easy and reelable "

March 31, 2020

4.0

It's working well and We use RCP as main subscriptions solution for more then 2 years

Pros

It is really easy to set-up at the beginning.

Cons

There was few issues with some updates. we needed help of support team to fix it.

Review Source

Response from Restrict Content Pro

April 8, 2020

Hi Jan, thanks for writing a review. We appreciate your feedback!

CE

Christian E.  
Board Member  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Restrict Content Pro Review"

March 31, 2020

4.0

Pros

Payment option

Cons

Need more add on's like Ultimate Members

Review Source

Response from Restrict Content Pro

April 8, 2020

Hi Christian, thanks for the review! We think you have some good ideas. Want to share some of the add-ons that you'd like to see?

SG

Sarah G.  
Director  
Information Technology and Services  
Used the software for: 1-2 years

### "The best WP membership plugin"

April 13, 2020

5.0

We use this for several clients and really enjoy it. We’ve built our own plugins for it as well as using both free and pro add-ons made by RCP. Easy to design with/for. Actively developed.

Pros

This plugin is great. It is updated frequently and the features are really extensive. When I’ve needed to contact the developers, they’ve been great.

Cons

I just wish it could accept multi-currency payments.

Reason for choosing Restrict Content Pro

Best for features all round, intuitive to use

Review Source

Response from Restrict Content Pro

April 21, 2020

Thank you so much for the kind words Sarah!

SH

Stephen H.  
Director  
Marketing and Advertising  
Used the software for: 6-12 months

### "Great product"

April 9, 2020

5.0

This has been very useful for our website.

Pros

We use this for our online learning website, it works seamlessly to help us divide and setup sessions for users.

Cons

I can't think of any cons really, great product.

Review Source

Response from Restrict Content Pro

April 21, 2020

Really appreciate the review Stephen!

II

Ibrahim I.  
Founder  
E-Learning  
Used the software for: Less than 6 months

### "A well-rounded membership plugin"

April 6, 2020

4.0

Pros

The amount of flexibility and the extent of KB that is out there is amazing.

Cons

The learning curve for a non-coder can be a bit difficult as it doesn't come as flashy as other plugins.

Alternatives considered

[MemberPress](https://www.capterra.com/p/134534/MemberPress/)

Review Source

Response from Restrict Content Pro

April 20, 2020

Hi Ibrahim, thank you for your review. We appreciate your feedback!

JW

Josef W.  
Software Developer  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Membership Area for a Small Blog"

April 11, 2020

5.0

Pros

It is very simple, easy to understand and the documentation is well enough. You can customize about every feature and it really focuses on one thing and does it very well (We for example added a custom payment gateway, which we used for many years now).

Cons

While many things are included, it is not a "batteries included" software. Something like styles have to be fully worked on, but maybe that's a good thing :)

Reason for choosing Restrict Content Pro

It seemed highly customizable, which it is. For someone with programming experience, you have a good place to start and build your very own thing!

Review Source

Response from Restrict Content Pro

April 21, 2020

Thanks for the feedback Josef! "Batteries not included" made me smile.

MO

Maria O.  
Web Developer/Manager  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "Issue-free experience"

April 9, 2020

5.0

Pros

Memberships connect with woocommerce and with a simple plug in receive discounts automatically based on membership level.

Cons

Software isn't as robust as some others I've tried, but for what it does, it works great with no issues.

Review Source

Response from Restrict Content Pro

April 21, 2020

Thank you very much for the review Maria!

VR

Verified Reviewer  
President  
E-Learning  
Used the software for: 2+ years

### "Great App, but Not for Everyone"

August 22, 2023

4.0

Over the years I have been very satisfied working with Restrict. They are quick to answer your questions and have great customer service. But this is not the solution at this time if you have to collect sales tax or want to do business overseas where you are supposed to collect VAT tax. Their tax program doesn't even allow you to take overseas orders, let alone do VAT tax. The local tax wasn't even calulated correctly, and after 8 months of back and forth communication, it still isn't fixed.

Pros

Restrict has great customer service and just about everything you need to set up a membership site. I have been using it for many years.

Cons

I had to start collecting taxes in Washington for digital downloads and subscriptions. Restrict said they had a solution, but the solution does not work properly. Their connector to Avatax does not allow you to take orders outside of Canada and the US, and the taxes are not calculated properly. The company they are connected to, Avalara, is the worse company I have ever worked with. Their customer service is the worst. They have a whole lot of people working in customer service who have no idea what they are talking about and you get the run around constantly. After many years I have had to give up on this app and am switching all my memberships to Easy Digital Downloads with an All Access Pass and recurring payments. EDD has a great tax solution connected to Quaderno that works amazingly. After working with Restrict for 8 months trying to get their tax connector to work, I have had to make the decision to change platforms. Avalara makes you sign a contract for a complete year, which you cannot get out of even if their tax program is calculating the proper tax because they blame it on Restrict. After many hours of wasted time and frustration, I have decided to find a better solution. I would not recommend this product until they have fixed their tax issues. They say that they have a tax solution, but it doesn't work.

Review Source

JS

J S.  
The Flower Expert  
E-Learning  
Used the software for: 2+ years

### "Restrict Content- The SOLUTION! "

March 31, 2020

5.0

We use Restrict Content Pro- in conjunction with Stripe- to manage our memberships to our subscription based website... we offer Monthly, Annual and Lifetime memberships- and discount codes to encourage enrollment- it works well- and we are very satistied!

Pros

We run a subscription based Website- that offers Premium video features for on line Education, Inspiration and Creativity- Restrict Content pro- provided the solutions we needed to engage our customers- and offer continued support and ongoing content delivery. There are options that allow for different levels of membership -and discount codes that have been extremely valuable to our audience. Restrict Content Pro offered the Solutions we needed- they are easy to work with and the result is very profitable!

Cons

I haven't found any challenges so far that we could not overcome. Our website is challenging and has had many transformations and updates... since we have used Restrict Content Pro- we have less challenges, problems and can spend our time creating content- rather than maintenance of the website site memberships!

Reason for choosing Restrict Content Pro

It was suggested by my Team- and they are the Best... RCP was suggested as the best solution... I don't waste time with inferior products or second best...I went with the #1 Recommendation!

Review Source

Response from Restrict Content Pro

April 9, 2020

Wow! Thanks for the raving review. We're pleased to be able to help you so well. Your feedback is much appreciated. Let us know if you have any trouble, our support team is always here to help.

DS

Drijen S.  
Web Developer  
Information Technology and Services  
Used the software for: 2+ years

### "Buggy, terrible support - looking at alternatives"

November 2, 2023

2.0

When we initially were looking for a membership plugin for a client, we bought Restrict Content Pro. It had a solid reputation, was featured packed and met our needs. The product itself was excellent, and the support we received from the previous developers, Pippin’s Plugins, was very good. Over time, since switching hands to iThemes (now SolidWP), the support level has noticably decreased, and now we've got a current serious issue that hasn't been resolved for months. While we understand that resolving technical issues can sometimes be a complex process, the lack of communication on their part is becoming really concerning. We have been patiently awaiting a resolution for months, but it's not reflecting well on my company, or the users of my clients website, who can't access their membership area as their membership expires randomly every now and again. We're looking at alternatives.

Pros

\- easy to set up - lots of features and integrations - good when it works

Cons

\- buggy: user memberships getting cancelled without reason - terrible support (addressing an issue, even a response, can take weeks or months)

Review Source

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