# Instasent Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Instasent Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more. Source: https://www.capterra.com/p/211336/Instasent --- # Instasent Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Instasent ## What is Instasent? Instasent is the all-in-one AI-powered SMS Marketing platform built for DTC and eCommerce brands that want to sell more — without spending more on ads. 📈 Create, send, and optimize data-driven SMS campaigns that boost sales and build customer loyalty. ✨ Everything you need, all in one place: 🌍 Send messages to 180+ countries 🤖 AI Campaign & Copy Generator in seconds 💬 Smart automations and real-time flows 📊 Advanced segmentation and predictive analytics 🔗 Seamless integrations with Shopify, Klaviyo, and more 🚀 Over 5,000+ brands trust Instasent to skyrocket their revenue with SMS. You could be next. Try it FREE for 15 days and see how to multiply your sales. ## What is Instasent used for? [SMS Marketing](https://www.capterra.com/sms-marketing-software/) Top alternative Featured Overall rating Based on 15 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €49.9 Usage Based, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Instasent?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.instasent.com/en&name=Instasent) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Instasent 4.4 (15) VS. [4.9 (647)](https://www.capterra.com/p/10015149/Project-Broadcast/reviews/) Starting Price €49.9 Usage Based, One Time Starting Price $21 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (15) Ease Of Use 4.5 (647) Value For Money 4.2 (15) Value For Money 4.7 (614) Customer Service 4.5 (15) Customer Service 4.8 (586) ## Instasent alternatives [4.4 (245)](https://www.capterra.com/p/145848/Ez-Texting/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.8 (1,148)](https://www.capterra.com/p/268055/Goldie/reviews/) Starting price $19.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (502)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/211336/Instasent/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Message Personalization 4.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Personalize text messages using templates and custom fields Mass Texting 3.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Send messages to multiple subscribers at the same time SMS Messaging 3.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Send messages via SMS Contact Management 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Scheduled Messaging 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Send individual or bulk text messages at predetermined times 2-Way Messaging 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Send and receive text messages to communicate with clients or prospects in real-time Instasent 32 features Send and receive text messages to communicate with clients or prospects in real-time Track and document all activities across devices, networks, and other systems A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Automatic reply functionality for incoming messages Plan and strategize marketing campaigns Set campaign schedules by selecting start, pause, and end dates Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Manage user consent requests and documents Manage, organize, and store contact information Process of dividing customers into groups based on common characteristics Pre-designed layouts that can be customized to match preferences and requirements Send automated marketing emails based on user actions over a predetermined period Tracks metrics that provide insight into how a user interacts with any interface or product Use AI to generate content in the form of text, images, videos, etc. Track interaction history by documenting conversations for contacts Automate workflows and trigger campaigns based on customer actions Send messages to multiple subscribers at the same time Personalize text messages using templates and custom fields Electronic coupons delivered to a mobile device that can be exchanged for a discount Manage multiple campaigns in one system Manage and support multiple languages Process and analyze human language in text or audio form Track the number of open emails, messages, and texts for any campaign View and track pertinent metrics to find patterns and gain insights from data Send individual or bulk text messages at predetermined times Short phone numbers that used to opt-in to SMS campaigns Send messages via SMS Messaging system designed for contests and sweepstakes Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. Features 4.3 (15) 4.3 Based on 15 reviews ## Pricing Value for money 4.2 (15) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/211336/Instasent/pricing/) Free Plan €0.00 Premium Plan €49.90 Usage Based,Per Month It includes: - €30 Cashback month Business Plan €149.90 Usage Based,Per Month It includes: - €100 Cashback month Value for money 4.2 (15) 4.2 Based on 15 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[ Intercom](https://www.capterra.com/p/134347/Intercom/)[ Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[ Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (15) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (15) 4.5 Based on 15 reviews ## User reviews Overall rating 4.4 Based on 15 reviews Filter by rating 5(10) 4(3) 3(1) 2(0) 1(1) Mentioned topic Sorted by most recent HB Holly B. Client partner Marketing and Advertising ### "Instasent is easy to connect different accounts " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 23, 2026 It is easy to use to transfer and set up system. It allows you to select the connected facebook accounts for save my lead service. Pros They can be set up from facebook and set up a desired read made template. Easy to set up with Api token. Easy to copy Api token from accounts form. Cons It is easy to use to if you watch the user tutorial on YouTube to transfer new leads from other accounts. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Ceo y Director de Marketing Computer Games ### "La mejor plataforma de SMS con diferencia." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 10, 2026 Una satisfacción plena tanto en el servicio de sms como en la atención al cliente.. sin duda alguna han evolucionado la plataforma para ser la mejor del mercado. Pros El nuevo producto de IA que es la caña para personalizar tus mensajes.. es una plataforma muy intuitiva y buenísima Cons Nada, buenos precios y gran atención al cliente... he probado varias herramientas y para mí es la mejor con diferencia Switched from [SMSpubli](https://www.capterra.com/p/158039/SMSpubli/) Mejores funcionalidades y mejor diseño de interface. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FR Fabiola R. Secretario Information Services ### "La mejor manera de informar a tus clientes y usuarios!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 6, 2023 de 10! Pros La facilidad de uso de la plataforma, intuitiva y con un lenguaje que entiende cualquiera; la atención a cliente por chat en la plataforma en tiempo real es inmejorable! Cons Hasta ahora nada; la relación precio, calidad y funcionalidad es lo que no nos hace plantearnos mirar otras opciones. Reasons for choosing Instasent Habrá sido el posicionamiento y las búsquedas de la empresa que fue la primera que encontramos. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RS Richard S. Owner Internet ### "Very bad company does not usee please." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 16, 2023 No usen el servicio es pesimo. Te bloquean la cuenta sin razon ni motivo y luego te dicen que ellos no saben que no pueden hacer nada aun asi cuando la cuenta tenia mas de un año y cuando iba a pasar a produccion la bloquearon.Does not use this service i have many experience and is not trusted serviceSobre todo la operadora \[contenido sensible oculto\], sin respuesta no parece una operadora normal. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User CMO Internet ### "Parece muy buena pero un poco cara" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 June 7, 2022 Pros Queríamos usar la herramienta para envío de SMS, pero es bastante cara en comparación con otra alternativas en el mercado. Cons La herramienta en sí es buena pero incompleta y el precio no muy competitivo. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 22, 2022 Dear Customer, Thank you so much for your kind review. Did you talk to our sales team? Since we consider case by case to be able to provide you with the best personalized offer. In addition, consider that our prices are in the market average, for Direct Routes to the operator. There are cheaper routes where delivery is not guaranteed and many times these are the ones that are advertised, or you may see 'prices from'... please feel free to contact us for any further assistance. Thank you, AM Arnelis M. Founder Information Technology and Services ### "Poor support, cheap prices" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 6/10 October 26, 2021 Pros Low cost SMS, automated international number formatting. Cons Support barely replies, if they do, they blame any SMS sending problems on the carrier. One time half of my SMS failed to send, which resulted in a €200 loss. They promise you they'll contact the carrier but they never do. Lots of functionality bugs, too. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SF Sebastian F. CTO Program Development ### "Instasent, una solución todo en uno" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 14, 2020 La herramienta ha sido facilidades desde su contratación, no hemos tenido problemas ni cortes de servicio El envío masivo, a ido siempre bien, sin quejas! Pros La facilidad de implementar en los proyectos además de las métricas Cons No sabría que decir, prácticamente no ha fallado nunca el servicio, soy fan! Alternatives considered [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Reasons for choosing Instasent Me lo recomendaron, luego me informe en su web y con atención telefónica todo rodado compre a tiro hecho! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AP ALBERT P. GERENTE Sports ### "INSTASENT AYUDA" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 October 14, 2020 LLEVAMOS MUCHO TIEMPO UTILIZÁNDOLO EN LA EMPRESA Y POR PRECIO Y RESULTADO VALE LA PENA TENERLO, YA QUE LOS SMS SON ACCIONES DE MKT QUE EL USUARIO PUEDE LEER EN CUALQUIER MOMENTO SIN QUE SE LE MOLESTE. Pros QUE ES MUY INTUITIVA PARA TRABAJAR, NO NECESITAS FORMACIÓN PREVIA. Cons PONDRÍAS MÁS CARACTERES A LOS SMS PARA QUE NO AUMENTARAN EN LA ENTREGA Y EL MENSAJE ESTUVIERA MÁS DESARROLLADO. Reasons for choosing Instasent LO ENCONTRAMOS EN GOOGLE Y QUISIMOS PROBARLO A VER CÓMO FUNCIONABA. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SL Sergio L. Director departamento informática Food Production ### "Facilidad de uso e integrable en tus sistemas" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 14, 2020 Implantamos el software integrado con nuestros sistemas, para informar tanto a trabajadores como a productores. Es una forma rápida y sencilla de realizar una comunicación fluida y efectiva con las empresas y personas asociadas a tu negocio. Pros Una pasarela con una facilidad de uso muy intuitiva, ademas cuenta con una extendida documentación para realizar integración con casi cualquier sistema que desees integrarla. Cuenta con muchas funcionalidades, además de el solo envío del mensaje, es de agradecer el poder comprobar el estado de tus mensajes y si se han entregado, leído... Cons Se hecha en falta al principio una explicación mas clara de como funcionan los token para realizar las integraciones, tuvimos que realizar una consulta telefónica para entender el proceso, pero nuestras dudas fueron resueltas. Reasons for choosing Instasent Por la documentación Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AD Arturo D. CTO Computer Software ### "Herramienta óptima para automatización de envíos de SMS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 14, 2020 Pros La aportación mayor de Instasent a nuestra empresa, ha sido la facilidad de integración vía API el envío tanto de manera masiva como particular de SMS. No nos ha generado errores en el tiempo de uso. Y por supuesto es de los productos más económicos que hemos encontrado en el mercado. Cons Comentar que echo en falta el reporte estadístico vía API, aunque no es un problema pues en la intranet aparecen todos los reportes. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/211336/Instasent/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)