# ZagoMail Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is ZagoMail the right Email Marketing solution for you? Explore 28 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/211340/ZagoMail/reviews

---

ZagoMail

4.6 (28)

[View alternatives](https://www.capterra.com/p/211340/ZagoMail/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Reviews of ZagoMail

Ease of use

4.5

Customer Service

4.2

## Pros and Cons in Reviews

AK

Adam K

Co-FounderHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months.

“I found their user interface easy to understand, and I had my first automation set up with 6 emails in less than an hour without having to watch any tutorials!I like that automations can be triggered by so many different events.“

March 18, 2023

NB

Natalya B

FounderRetail, 11 - 50 employeesUsed the software for: Less than 6 months.

“The interface is super clean and easy to use and they're generous with emails and contact amounts.“

March 17, 2023

TA

Testimony A

Web developerComputer Software, Self-employedUsed the software for: I used a free trial.

“The landing page builder is easy to use with several templates to choose from.“

May 24, 2022

## Showing most helpful reviews

Showing 1-25 of 28 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jessica Kay M.  
Freelancer  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Wonderful support, easy to use, lots of potential"

March 30, 2023

5.0

Pros

Support was amazing for troubleshooting a plugin clash (with another form plugin). They were quick, polite and helped me identify and resolve the issue. The back end is easy to use, and importing from Mailchimp was a breeze. Setting up a simple downloadable ebook automation only took a few minutes. The email designer is straightforward and a good user experience. Everything looks well documented and I've been able to easily find the info that I need without contacting support.

Cons

It would be nice to be able to use this as a complete form solution and get notified of new subscribers. No ability to add tags to email lists on the fly, this must be done separately. These cons are minor compared to the overall value and features of Zagomail.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Price and features. I wanted something where I would be able to create landing pages and automations, and integrate with Woocommerce, without getting nickled and dimed.

Review Source

SR

Shawn R.  
Author  
Publishing  
Used the software for: Less than 6 months

### "Full featured and very powerful, not to mention affordable!"

February 3, 2024

5.0

Pros

It's very powerful. It does as much as Mailchimp and Mailerlite, for the most part. Aside from missing the ability to give a file through a link (which is something I'd like), I'm thrilled with all it does. Individual lists. I found Mailchimp seemed to be limited in its ability to split everything up into lists (Mailerlite, I believe does it just fine), but Zagomail does this naturally. This works great for me since I'm an author with two different types of books (children's books and YA/Adult books). The lists were huge for me. The HTML editor. It's definitely a little trickier to work with than Mailchimp, but about the same as Mailerlite, but it's really great! I love it and the more I use it and get familiar with it, the easier it is! Forms and Automations. This is just amazing. I'm thrilled with the way it flows and more. Sending of the emails. I probably would have put this in the "cons" category when I first sent my email out (actually briefly considered cancelling my purchase over this one), but it's turned out, I think, to be a great process! So, they approve your first email because they don't want to be supporting spam (that I get), and this took a few days, which annoyed me, but then when it went out, I was frustrated because no one seemed to be opening my emails or receiving them. It looks like when they send it out they send it out in packets or groups of emails (20-50 at a time... I'm guessing). This made for a slow launch for that first email, but resulted in a higher open rate than anything I'd sent through mailerlite and mailchimp! Pretty cool! Help desk. Their help desk is typically really easy to get a hold of, and that's been great!

Cons

Setup. I do find a lot of the initial setup to be a bit confusing and more complicated than I would like, but I've found the customer support to be quick and helpful. For instance, validating my site and email was quite tricky (my site's through Bluehost). I also found the landing pages to be a bit tricky to get them working, but then I combined them with the embedded forms option and I like the process a LOT! But, I would say that it's somewhat complicated to get everything set up.

Switched from

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Primarily due to cost. My list was growing and I found a lifetime deal with Zagomail. Since they offer all the same features, for the most part, I jumped ship!

Review Source

EW

Eli W.  
None  
Sports  
Used the software for: 6-12 months

### "Be warned - they've abandoned this software"

May 21, 2025

1.0

Poor to average. Honestly, I think they're just leaving it to pasture so if you're thinking about joining, definitely look somewhere else

Pros

It 'looks' professional and has quite a robust builder for your emails. They seem to include everything you technically need to run campaigns

Cons

Emails just straight-up don't send. You'll create a campaign, assign your list, design and send... and it'll just sit there. Staff don't respond to messages or emails and there's a distinct lack of any professionalism with the site. It's like it has all the makings of something really great, but then it just doesn't work. There was a month-long outage a couple of months ago too, that stalled everyone's campaigns

Switched from

[Acumbamail](https://www.capterra.com/p/195838/Acumbamail/)

Acumbamail support was non-responsive to messages

Review Source

AK

Adam K.  
Co-Founder  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Probably the last email marketing tool I'll ever need!"

March 18, 2023

5.0

With ZagoMail I can have all the essential email marketing functions that any modern online business needs.I found their user interface easy to understand, and I had my first automation set up with 6 emails in less than an hour without having to watch any tutorials!I like that automations can be triggered by so many different events. One thing that I've been missing with my previous email marketing provider was the ability to trigger an automation at a certain date, and now, thanks to ZagoMail I can!I like the clean look that their emails provide. The unsubscribe (footer section) is really simple and clean making the email look less like a company correspondence.And from what I can tell so far, their deliverability is solid. Once I connected and verified my domain every email sent has arrived in the main inbox of people.

Pros

You can tag subscribers. Automations has plenty of events that can trigger it's start. And you can trigger an automation at a certain date. I like the clean look of their emails, with the footer section (unsubscribe) being very minimalistic.

Cons

Don't have a lot to say about the downsides of using ZagoMail. I think this is a worthy alternative to the rest of them out there. And I hope they stay competitive and keep innovating their product. The one thing that I was having trouble with was finding and using their custom fields -- but it's there!

Switched from

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)

Less expensive, better automation and ability to tag subscribers

Review Source

VR

Verified Reviewer  
Software Test engineer  
Computer Software  
Used the software for: I used a free trial

### "Best in the industry"

July 26, 2022

4.0

Overall application is quite good where earlier small businesses used to depend on extra resources for email management for their customers which is the big issue that Zagomail is solving. Now one can easily send the attractive and eye catching emails by using the built - in templates of the application.

Pros

1\. The Zagomail application which is the one stop solution of email management for marketing with the help which one can manage their customers, send them campaign invites, newsletter etc. at the same time. 2. Good, attractive and eye catching emails can be designed without prior knowledge of any technology. 3. By using the application we can create the landing page which where we can put our attractive offers for customers.

Cons

It's far from drawbacks but the application may feel like quite complex to use when you use it for the first time but it become easier later. Considering the fact, I can say that there were lack of tutorial which can guide the common user to use the application in fullest but I believe that will be looked into by the team and will be taken care in future.

Review Source

MS

Michel S.  
Founder  
Management Consulting  
Used the software for: Less than 6 months

### "Average product, no support, buggy and confusing"

November 20, 2024

2.0

Pretty average platform all round, no support.

Pros

Not much really, I suppose the email builder is reasonably comprehensive, but it is also buggy so meh.

Cons

Support is very bad, basically non existent, the UI is quite difficult to navigate as it is designed in a strange way.

Review Source

Kolawole A.  
Product Designer  
Design  
Used the software for: 1-2 years

### "Upcoming platform "

June 7, 2022

5.0

We love what we've used ZagoMail for and we're intending to use it more in the future

Pros

Ability to integrate easily to platforms already in partnership with them.

Cons

They should provide more integrations to other platform, either through zapier or directly.

Review Source

Helena D.  
Transformational Leadership Coach  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "Great buy"

March 19, 2023

5.0

Pros

Ease of useGreat customer service, top response time

Cons

Nothing yet, pretty recent user of the app

Switched from

[Brevo](https://www.capterra.com/p/132996/brevo/)

Pricing

Review Source

Hannah S.  
User Researcher  
Design  
Used the software for: I used a free trial

### "Great functionality, some visual elements can be improved"

July 26, 2022

5.0

It provides a great campaign and email management solution. Overall quite happy!

Pros

I think it has great functionality with a lot of flexibility and features. I like the drag-and-drop landing page editor.

Cons

Some visual elements were a bit confusing and it wasn't always easy to know what they did. Some spacing could be improved.

Review Source

Kendra F.  
Writer  
Writing and Editing  
Used the software for: Less than 6 months

### "Great and easy to use"

July 25, 2022

5.0

It was great I LOVE the templates. So simple and so beautiful, looks very professional.

Pros

I love that you can create a campaign and have to set it to send it out automatically. It makes it so much easier when you get busy and don't have time or forget. Also, the templates are beautiful. Also, the campaigns are easy to set up and organize. They look so professional and clean.

Cons

When choosing the templates it might be hard for some users to pick from them because they are so many. (Which I love)

Review Source

CF

Cristian F.  
CEO  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Good app for email campaigns… level up your business "

July 8, 2023

5.0

If you wanna grow your audience and grow your data base of leads, this tool work great

Pros

If you are looking for an email campaign app, this is the one. A good buy

Cons

They need to work on the ux experience a little more

Switched from

[Brevo](https://www.capterra.com/p/132996/brevo/)

Looking for more options

Review Source

CF

Cristian F.  
CEO  
E-Learning  
Used the software for: 6-12 months

### "It’s a really good app for a small company "

June 21, 2023

4.0

It’s a really good experience

Pros

What a really like is that is too easy to use

Cons

They have some things to fix with the interface

Review Source

CK

Cyr K.  
Consultant Webmatser  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "My review"

May 17, 2022

5.0

Pros

Zagomail is this application, this perfect solution for anyone who wants to boost their business, send emails, manage their customers, all at the same time and in record time. I highly recommend it.

Cons

Everything is great and perfect, i lose my words

Review Source

NB

Natalya B.  
Founder  
Retail  
Used the software for: Less than 6 months

### "Cool mailing system - great value"

March 17, 2023

5.0

Pros

Loving the variety of features that Zagomail offers! The interface is super clean and easy to use and they're generous with emails and contact amounts. Looking forward to how Zagomail will continue to help me grow my business and reach new clients!

Cons

Would love to be able to see multiple entry points to an automation in a more user friendly fashion.

Review Source

DK

Deyan K.  
Manager  
Media Production  
Used the software for: I used a free trial

### "Optinly: A Powerful Conversion Tool"

August 14, 2023

5.0

Pros

Optinly is a fantastic tool for boosting website conversions. It offers a variety of opt-in forms and templates that are customizable and visually appealing, making it easy to create engaging pop-ups and sidebars. Its AI-powered targeting feature helps deliver personalized messages to the right audience at the right time.

Cons

While Optinly provides integrations with popular email marketing platforms, it lacks integration options with other third-party tools, limiting its versatility. The pricing plans might seem a bit steep for small businesses or those on a tight budget, especially considering that some advanced features require higher-tier plans.

Review Source

Dalton A.  
Professor  
Education Management  
Used the software for: Less than 6 months

### "Bom custo benefício e excelente para uso de iniciante."

April 14, 2023

5.0

Pros

Facilidade de uso , interface e rápida administração das listas de e-mails.

Cons

Suporte poderia ser mais rápido como do ActiveCampaign

Review Source

Muhammad Ejaz A.  
ENGINEER  
Machinery  
Used the software for: I used a free trial

### "love the app"

May 23, 2022

5.0

Overall the webapp experience is very good and smooth all the buttons are working fine but when I click on create compaign,create list create automations in all of these I can’t chose in option in subcategories Also theme can be changed I do not find it attrative

Pros

Overall the experience is very good and smooth all the buttons are working fine

Cons

THEMSE CAN be improved and could be more attractive

Review Source

TA

Testimony A.  
Web developer  
Computer Software  
Used the software for: I used a free trial

### "Good"

May 24, 2022

5.0

Fantastic

Pros

The workflow is easy to setup, even for someone who is just starting. The landing page builder is easy to use with several templates to choose from. I'd recommend this to people who are looking for how to manage their business.

Cons

The button feature in the landing page builder should be easily moved to anywhere I like to put it. I should be able to preview any landing page before saving it or publishing it, there are some features like hover that needs to be confirmed before publishing. I should be able to edit the name for any additional field I add to a form so that a customer will know what the additional field is for.

Review Source

Alessandro E.  
Digital Marketing Specialist  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Simple Email Marketing Software with Automation, great support"

August 4, 2022

5.0

Pros

I'm using it since some weeks and I find it easy to use and yet powerful. I'm really happy with their support who is helping me integrating with other Tools and they're always ready to help.

Cons

It could have more integrations but they're working on it

Review Source

MG

Melissa G.  
Owner  
Writing and Editing  
Used the software for: Less than 6 months

### "Easy to Use"

March 29, 2023

5.0

Pros

Let me say that in no way am I tech savvy or an artist. Zagomail made it easy for me to set up my newsletter and you can't beat the price!

Cons

I just wish it was easier to edit newsletter forms with photos.

Switched from

[Flodesk](https://www.capterra.com/p/207268/Flodesk/)

Offered more of what i needed, better customer service and better price

Review Source

JM

Justin M.  
N/A  
Military  
Used the software for: Less than 6 months

### "Best mail provider "

March 28, 2023

5.0

Awesome project

Pros

Unlimited emails and the many high end features

Cons

No, none I noticed. It’s a really great product.

Review Source

Innara K.  
Software requirement engineer and software tester  
Computer Software  
Used the software for: I used a free trial

### "Best Email marketing tool. Easy to use, Excellent workflow"

July 25, 2022

5.0

Pros

Any non-technical person can use and understand the application's workflow very easily, it has an amazing design and is the best solution for email marketing. Appreciated.

Cons

No, Everything is perfectly designed and implemented

Review Source

TB

Tunde B.  
Director  
Real Estate  
Used the software for: Less than 6 months

### "Great ease of use"

March 30, 2023

5.0

Pros

The ease of use of Zagomail is second to none. With very little experience, Zagomail allows you set your email campaign in motion and start getting return on your money.

Cons

Nothing, the product will improve with time.

Review Source

AH

Aron H.  
Freelancer  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Looks good so far"

March 29, 2023

5.0

Pros

ZagoMail has tons of great features at an amazing price.

Cons

It doesn't integrate (yet) with a few pieces of software I'm using.

Review Source

Viraj Madusanka Y.  
Operations Manager  
Facilities Services  
Used the software for: Less than 6 months

### "Very simple yet functional"

June 6, 2022

4.0

Simple yet highly functional.

Pros

Simplicity Clean user interfaces Well oriented documentary

Cons

Several bugs to be fixed asap. Some processes should be simplified and optimized more.

Review Source

Similar Products

Featured

## Related categories

[Email Marketing](https://www.capterra.com/email-marketing-software/)

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.