# FireMate Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about FireMate Software - reviews, pricing plans, popular comparisons to other Maintenance Management products and more. Source: https://www.capterra.com/p/211356/FireMate --- # FireMate Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) FireMate ## What is FireMate? FireMate's software solutions are designed specifically for Fire Contractors. Developed with extensive industry knowledge and software expertise, Australia's leading and trusted Fire Protection Maintenance Software saves time, improves compliance as well as business profitability and facilitates outstanding customer service. FireMate's newest product Nimbus enables Fire Contractors to remotely monitor fire panels and receive notifications directly to their preferred device. ## What is FireMate used for? [Maintenance Management](https://www.capterra.com/maintenance-management-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price A$0.01 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for FireMate?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.firemate.com&name=FireMate) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### FireMate 3.5 (2) VS. [4.8 (1,051)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting Price A$0.01 Per User, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.5 (2) Ease Of Use 4.8 (1,784) Value For Money 3.5 (2) Value For Money 4.7 (1,610) Customer Service 4.0 (2) Customer Service 4.8 (1,690) ## FireMate alternatives [4.8 (755)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (1,463)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars ## FAQs about FireMate Overview ### What company size and specific industries is FireMate built for? FireMate is designed for fire service contractors and fire service agents, making it a fit for businesses in the fire protection and fire safety services sector. The vendor description does not specify company size, so the intended audience appears to be specialized service providers rather than a particular small, mid-market, or enterprise segment. Features and Usability ### What are the key features of FireMate? FireMate offers work order management, task scheduling, and automated scheduling for maintenance and job coordination. It also includes asset tracking, fixed asset management, preventive maintenance, inspection management, and equipment maintenance, plus billing and invoicing, compliance management, audit trail, real-time reporting, and third-party integrations. Integrations ### Which third-party tools and platforms does FireMate integrate with? FireMate connects natively to Xero for accounting and invoicing workflows. Getting Started and Support ### What training and onboarding options does FireMate offer? FireMate provides in person training, live online sessions, and documentation. In person training supports direct instruction, live online sessions allow guided remote learning, and documentation gives teams written reference material for self-paced review and ongoing use. Getting Started and Support ### What customer support options does FireMate offer? FireMate offers email/help desk, FAQ/forum, knowledge base, and phone support. Users can reach help through written tickets, self-service articles, community-style guidance, or direct phone contact. No reviewer feedback about support experience is available, so support quality, response times, and helpfulness cannot be described here. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Billing & Invoicing 3.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Mobile Access 4.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Preventive Maintenance 3.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Scheduling 4.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Service History 4.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Track work performed and resources used for past customers, sites, or assets Asset Tracking 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle FireMate 22 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle A record of all activities within the system, including user access, changes made, etc. Identify and track items using barcode tags or RFID (radio-frequency identification) tags Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Track and manage adherence to policies for any service, product, process, or supplier Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Import and export data to and from software applications Manage procedures that ensure organizational equipment remains in working condition Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Access software remotely via mobile devices Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Receive data and information in real time Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Plan availability and assign specific time slots for tasks and resources Track work performed and resources used for past customers, sites, or assets Oversee technicians and track their assigned work orders Set up connections to third-party platforms to improve business processes Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 3.0 (2) 3.0 Based on 2 reviews ## Pricing Value for money 3.5 (2) Basic A$0.01 Per User,Per Month Value for money 3.5 (2) 3.5 Based on 2 reviews ## Integrations [ Xero](https://www.capterra.com/p/120109/Xero/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (2) 4.0 Based on 2 reviews ## User reviews Overall rating 3.5 Based on 2 reviews Filter by rating 5(0) 4(1) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent SS Steve S. General Manager Taranaki Facilities Services ### "FireMate Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 12, 2022 Pros The easy of use here on mobile devices and easy to teach the field staff makes this a grate asset Cons it was a litle hard to get altered to suit the our business as we are an NZ company with different regulations to Australia where this is tailored for Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 17, 2022 Thanks a lot for your review, Steve! LN Lu N. Business Development Manager Facilities Services ### "Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 September 3, 2021 Development team and customer support weren't as engaging and helpful as anticipated. Pros Dedicated to fire industry................................ Cons User interface isn't intuitive or simple to navigate. Minimal flexibility and adaptation to business requirements. Not a lot of continual development/improvement. Switched from [Uptick](https://www.capterra.com/p/189344/Maintenance/) Advertised as a dedicated fire industry product. Alternatives considered [Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/) Reasons for choosing FireMate Advertised as a dedicated fire industry product. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.