--- title: "Cerbo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Cerbo Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more." source_url: "https://www.capterra.com/p/211395/Cerbo/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # Cerbo Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Cerbo ## What is Cerbo? Cerbo is simply the best EHR + Patient Portal for functional medicine. Scheduling includes online requests, custom reminders, and native telehealth. Charting is ultra-flexible, with eRx and supplements, inventory, IVs, injections, pelleting, and your custom recommendations, plus powerful templating tools. Integrated merchant services include credit/ ACH, subscriptions, and payment plans. And your Patient Portal with custom patient forms is styled to match your website. And lots more! All with incredible configuration & support. Demo: cer.bo/explore-the-demo/ ## What is Cerbo used for? [Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/) Top alternative Featured Overall rating Based on 23 user reviews Reviews sentiment Positive 83% Neutral 0% Negative 17% Starting price $306 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Cerbo?[Manage this product listing](https://www.g2.com/products/cerbo-ehr/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Cerbo 4.3 (23) VS. [4.3 (722)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) Starting Price $306 Flat Rate, Per Month Starting Price $49 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (23) Ease Of Use 4.5 (722) Value For Money 4.2 (22) Value For Money 4.2 (591) Customer Service 4.1 (23) Customer Service 4.3 (658) ## Cerbo alternatives [4.5 (685)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) Starting price $160.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.1 (1,134)](https://www.capterra.com/p/48210/ChiroTouch/reviews/) Starting price $329.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [4.5 (568)](https://www.capterra.com/p/124590/EMA/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars Highest Rated [4.8 (680)](https://www.capterra.com/p/178722/ClinicSense/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/211395/Cerbo/alternatives/) ## FAQs about Cerbo Overview ### Which roles and teams benefit most from Cerbo? Cerbo is most used by physicians, nurse practitioners, and functional or naturopathic medicine clinicians managing patient records, treatment plans, charting, and follow-up care. Practice owners, founders, and managers rely on it for clinic administration and workflows, while reception and systems staff support scheduling, patient communications, billing-related tasks, and operational coordination. Answer based on 23 reviews Overview ### What company size and industries is Cerbo built for? Cerbo is a do-it-all EHR for direct-pay clinics, with 100% of reviewers representing small businesses and Medical Practice as the leading industry at 48%. It also serves Health, Wellness and Fitness organizations (35%) and Alternative Medicine providers (13%), primarily for electronic medical records. Answer based on 23 reviews Features and Usability ### What are the key features of Cerbo? Cerbo offers patient scheduling and appointment management, clinical notes, charting, and customizable forms and templates for records and documentation. It also includes e-prescribing, billing and invoicing, invoice management, document storage, lab integration, patient portals, reminders, reporting and statistics, telemedicine integration, and workflow management. Integrations ### Which third-party tools and platforms does Cerbo integrate with? Cerbo integrates with 6 third-party tools across marketing, commerce, payments, and communications: ActiveCampaign, Fullscript, Propelr, Shopify, Stripe, and Twilio. These cataloged integrations cover customer messaging, ecommerce, payment processing, and clinical supplement fulfillment. Answer based on 4 reviews Getting Started and Support ### What training and onboarding options does Cerbo offer? Cerbo provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide visual, self-paced learning for reviewing setup steps and product features. Answer based on 3 reviews Getting Started and Support ### What customer support options does Cerbo offer? Cerbo provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and 24/7 Live Rep. Users often describe support as responsive and helpful, with quick problem resolution and same-day fixes. Some users also report poor service and unhelpful interactions, so experiences vary. Answer based on 6 reviews ## Features AI summary Based on 4,113 Electronic Medical Records reviews Not all Electronic Medical Records systems cover every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **HIPAA Compliant** (**75%** of reviewers rated this feature as critical) - **Charting** (**63%**) - **Patient Records Management** (**62%**) Cerbo supports **HIPAA Compliant** and **Charting**, giving medical practices the tools to protect sensitive health information and document clinical details during patient care. However, it does not include **Patient Records Management**. Instead, it offers other important features that reviewers also value, such as **Patient Scheduling** (**60%**) and **Calendar Management** (**51%**), helping businesses coordinate appointments, manage provider availability, and keep daily operations organized. HIPAA Compliant 4.3 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Charting 3.8 (8) 50.00% of 8 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Calendar Management 2.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar E-Prescribing 4.4 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Transmit prescriptions to pharmacies electronically Communication Management 3.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Document Storage 2.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system Cerbo 23 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Clinical Notes: Record and organize clinical notes and progress notes for each patient after interaction with a physician - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - E-Prescribing: Transmit prescriptions to pharmacies electronically - Electronic Payments: Electronically collect payments for goods or services - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Lab Integration: Receive lab results electronically - Multi-Location: Manage and support multiple locations - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Scheduling: Book and manage patient appointments and follow-ups - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Telemedicine Integration: Provide integration with third-party telehealth applications - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.1 (23) 4.1 Based on 23 reviews ## Pricing Value for money 4.2 (22) Basic $306.00 Flat Rate,Per Month Value for money 4.2 (22) 4.2 Based on 22 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Stripe Payments](https://www.capterra.com/p/123889/Stripe/)[ ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ Fullscript](https://www.capterra.com/p/10023695/Fullscript/)[ Propelr](https://www.capterra.com/p/10030514/Propelr/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (23) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (23) 4.1 Based on 23 reviews ## User reviews Overall rating 4.3 Based on 23 reviews Filter by rating Counts reflect reviews available in this feed. 5(18) 4(1) 3(0) 2(0) 1(4) Mentioned topic Recent reviews first, then most helpful RE Reviewer Physician Used the software for: 1-3 years ### "Cerbo" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 17, 2020 Pros I am a solo practitioner and Cerbo allows me to do all of the things I need to do. It also allows for a team. I love the online scheduler and that I can process payments. It is very robust and there are features I'm not using yet. I like that they are available to me when my practice reaches that level so I won't have to change EMR's again. Customer support is excellent. Cons The cost is high for my small practice. Sometimes I wish I could make small changes to forms, etc. However, customer support is great and they make the changes quickly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Physician Used the software for: Less than 1 year ### "Tried numerous EMR and this is the most versatile & beautiful, perfect for DPC (direct primary care)" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 24, 2021 EXCEPTIONAL! Very pleasant interaction with support services. EMR with good flow, logic, and efficiency. I have tested numerous EMRs before purchasing this. I have also worked with numerous EMRs in my lifetime as military and civilian physician, and i like this one Cerbo(MD-HQ) for DPC or private clinics, and I like Epic for ER settings. Pros This Cerbo (MD-HQ) EMR never stops improving, new features every day driven by customers like me. Amazing customer support, without frustrations nor delays that typically found in many companies. I love the fact that: (1) I can open MANY patient charts at the same time and in different windows and all on the screen for me to view at once (this feature cannot be found in some EMR); (2) I can have ALL the parts of patient chart accessible to me at the same time while typing my notes while talking to patients (instead of having to close my notes to pull up the labs/last notes/specialist scanned charts then re-open my note again); (3) if I suddenly loose power or internet connection my notes are saved automatically and can be found (other EMRs I have lost my 2 hours note before); (4) I can sign my note even without a diagnosis or ICD10 (some EMR forces me to do these before it "allows" me to sign my note); (5) beautiful pleasant colors to look at, endless customizations on my end and on EMR's end with simple email request and voila it's done (6) one EMR with everything I needed for prescribing, sending faxing (I opted out of paying for receiving fax to save money), sending patient portal messages or emailing them from EMR if they don't want to use portal, charges, billing. I use Google voice for my phone and texting. (7) I can pull up a "copy" (which i call "phantom") of my current note 1 minute ago, 2 minutes ago, etc. and pull up something I deleted a while back. Cons (1) My encounter notes cannot be bolded or italicized or underlined, wishing I could like in Word documents where I can do those with CONTROL key + "B" / "I" / "U" so I can focus on certain parts when reviewing my own long and detailed notes. As my own solution: I capitalized things that I wanted myself to pay attention to but that makes the note looks kind of ugly. I heard they are working on it to fix this "wish" and I'm praying it will come to pass soon. (2) the specialists across the nation is not pulled in nor searchable (Elation has this ability at this time). I'd like to have it available like that of pharmacies and medication (and labs after integration). It's time consuming to enter fax # and phone # and addresses for each specialists. There are API at \[SENSITIVE CONTENT\] so I hope they are working on that; for now I have to use that CMS NPI registry website + Google search for the specialists info and set them up individually myself in the EMR as time goes by. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Consultant Used the software for: 1-3 years ### "HORRIBLE CERBO. Do not waste your stress!" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 June 27, 2025 It is so disheartening to deal with a company that tells you that you can only have one training a year for a new hire. Everything is on videos so if you are what would be a 3 minute question you have to watch a 45 minute video. No logic. Pros It is hard to come up with what I like since they do not support the software benefits. I literally cannot say anything positive. Cons I am a practice consultant, I have used their software with 3 of my clients. They charge a lot, have very very very poor customer service and virtually no support and when you ask for help they scold you. It is so upsetting. I am recommending other software options for my clients. I will be recommending other software options to my clients and the thousands I will be speaking to at conferences. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Physician Used the software for: Less than 1 year ### "Cerbo is an amazing EHR" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 14, 2020 Cerbo has been excellent! I have recommended them to all of my friends Pros For practices that do not bill insurance, it is an all-inclusive Electronic Health Record and patient billing platform - you do not need integrations with other software to make it work. It has expansive functionality to accomplish basically anything you would need to accomplish. It has the ability to generate shortcuts (similar to a text expander) so if you find you type the same phrase over and over, you can use a 1 word shortcut instead. And the integrated faxing has saved me an average of 15-30 minutes per day of scanning, uploading, then deleting files for patient's charts. Cons The only issue I have come across is it is currently a bit cumbersome to instruct a patient to take multiple tablets of a medication at the same time (so say you want them to take 2 tabs of something twice a day - in other EHRs I've used you can select the number of tabs from a drop down - with Cerbo you have to type it into the directions as there is no "tab number" drop down). Otherwise it is a fantastic software - the best EHR I have used. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer MD Used the software for: 1-3 years ### "Started my Practice with Cerbo" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 17, 2020 When I started my Functional Medicine Practice I chose Cerbo. The team is always available and tries to make things happen. Colleagues have seen my EHR and ask about it because it is so user friendly and all patient information is very accessible. Pros Flexibility and ability to customize to my needs. During the Covid-19 pandemic they turned on telemedicine overnight. Cons There are no templates and I find myself transcribing all of the labs into the note. Sometimes it types backwards and needs to be reset. Sometimes I click something and large portions of the note are erased. Luckily the software saves the note every few seconds so not all is lost but a little bit of time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Practice Manager Used the software for: 1-3 years ### "Please be aware" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 October 25, 2024 Terrible. I wouldn't recommend having any association with this company. Pros It was somewhat easy to use and learn initially. Cons Cerbo had a complete loss of data for our clinic on \[sensitive content hidden\]. They have taken no accountability for it and are doing all they can to keep anyone else from being warned. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Owner Used the software for: 1-3 years ### "Worst EMR I have used" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 July 26, 2024 In a word, negative. In another word, miserable. Pros Literally nothing. I use this software on a gig job. I use Elation in my main practice and there is no comparison. Cons Cerbo is not intuitive, requires you to know secret keyboard shortcuts to add things, the chart note is literally a blank page unless you spend considerable time learning how to write a template (you'll need some programming skills to do so) and even then it's one long blog with nothing separating the various parts. Labs open over a chart note so you can't use both at the same time without constantly opening and closing the lab. You have to open Cerbo again on another tab to view an old note and the current note at the same time. They use different colors to try to make it easier to find things (the color of the filing cabinet drawers) instead of just doing everything in chronological order with a search function. It's rather like Bozo the Clown puked a jar of ice cream sprinklers on the page and you're supposed to remember which color is for what. Oh ya, no search function. When you click on boxes they don't always expand and you end up working with a tiny portion of the screen and can barely see anything yet later you might stumble across a way to enlarge it, but that wasn't on the page you do most of your work and you couldn't figure out how to repeat it even if you wanted to. The lab integration puts all the labs into one list and you have to pick your way through it as though you're on a WW2 minefield - no filter option. If you scroll down too far the whole screen scrolls away from you (amateur programming mistake). The programming reminds me of software from the late 1980s. In trying to put every last feature they could come up with into this EMR, they have made it inefficient and almost impossible to use. The learning curve is long and steep and because this is a gig job, I'm not invested enough to spend the considerable time it would require. I never finish a day of using Cerbo in a good mood. Don't do it. Just don't do it. Don't let all the bells and whistles sucker you in. They are not as special as you might think and not worth the hassles. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Physician Used the software for: Less than 1 year ### "Very please" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 1, 2020 They have always responded to questions or glitches very quickly and usually with solutions far above what I was expecting. Pros I like that the software is easy to use, customizable to what I need, and the support is great. The single greatest feature of the software is the patient portal, which allows people to register as initial patients, access parts of their records, and correct demographics. I also like the fact that I can add supplements I use frequently so that I don't have to rewrite them each time. Cons There's very little I don't like. I would like to be able to reorder fax pages, but it's pretty easy to work around. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Registered Dietitian Nutritionist Used the software for: Less than 1 year ### "Most efficient EMR I have used to date!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 8, 2020 My overall experience with using Cerbo has been phenomenal, from their customer support to the features they currently have available and others planned. My patient communication, charting efficiency, sharing of educational materials, and dissemination of nutraceuticals has become a flawlessly easy process with Cerbo. I have saved time, energy, money, and patient trust since integrating this software Pros I love the ease in patient support and their phenomenal customer service Cons I have loved everything about this software thus far! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Accounts and Systems Admin Used the software for: 3-5 years ### "Cerbo Expert Here " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 18, 2025 Cerbo is a great platform for medical practices. Their support team is available and help resolve issues immediately. Scheduling and creating different schedule types is easy along with adding inventory and charge parts. Pros I really like how this EHR is very user friendly Cons It can be hard to resolve billing issues Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/211395/Cerbo/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.