# Hotellinx Cloud Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Hotellinx Cloud Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more.

Source: https://www.capterra.com/p/21140/Hotellinx-Suite

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# 

 Hotellinx Cloud Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Hotellinx Cloud

## What is Hotellinx Cloud?

Hotellinx Cloud is developed for the hospitality industry and adapts itself to the needs of practically any organisation in this branch - hotels, hotel groups, conference centres, holiday resorts, apartments, restaurants. Due to its scalability and flexibility, Hotellinx Cloud covers everything from small inns to hotel chains. The Front Office has what the reception and sales office need in their daily work and the built-in Point of Sales handles room and restaurant bills and other accounts.

## What is Hotellinx Cloud used for?

[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)

Top alternative

Featured

Overall rating

Based on 3 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

Includes Free Version

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Hotellinx Cloud

3.7 (3)

VS.

[4.4 (480)](https://www.capterra.com/p/159377/Guesty/reviews/)

Starting Price

Contact vendor

Starting Price

$23

Other, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.3 (3)

Ease Of Use

4.4 (480)

Value For Money

4.0 (3)

Value For Money

4.2 (460)

Customer Service

3.7 (3)

Customer Service

4.3 (467)

## Hotellinx Cloud alternatives

[4.5 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (118)](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/reviews/)

Starting price

$95.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.3 (342)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[4.6 (59)](https://www.capterra.com/p/145487/Mews-Commander/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

## FAQs about Hotellinx Cloud

Overview

### What company size and specific industries is Hotellinx Cloud built for?

Hotellinx Cloud is designed for hotels of all sizes, especially properties that also provide restaurant services and other non-accommodation departments. It fits the hospitality industry, particularly businesses that need one system to manage multiple areas within the same property.

Features and Usability

### What are the key features of Hotellinx Cloud?

Hotellinx Cloud offers booking management, reservations management, and online booking for guest bookings, plus channel management and GDS/OTA integration for distribution. It also includes front desk management, housekeeping management, rate management, reporting/analytics, CRM, and multi-property support for hotel operations.

Getting Started and Support

### What training and onboarding options does Hotellinx Cloud offer?

Hotellinx Cloud provides in person training, live online sessions, documentation, and videos. In person training supports direct instruction, live online sessions allow guided remote learning, documentation offers written reference material, and videos provide visual walkthroughs for users reviewing setup and product functions.

Getting Started and Support

### What customer support options does Hotellinx Cloud offer?

Hotellinx Cloud provides chat support. Support users can contact help through chat for questions and issue resolution. No reviewer feedback on support experience is available here, so no claims can be made about response times, helpfulness, or common frustrations.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

CRM

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Front Desk Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Check guests in and out, issue key cards, schedule wake up calls, or other requests

GDS/OTA Integration

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Global distribution system used by online travel agencies to track availability and manage reservations

Inventory Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Online Booking

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Rate Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track/optimize rates in relation to usage

Hotellinx Cloud 20 features

Application programming interface that allows for integration with other systems/databases

Create, update, and manage bookings, itineraries, and reservations

Manage various distribution channels, build relations with channel partners, and track their performance

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Track employee schedules, availability, and performance across projects and tasks

Long term accommodation for guests

Check guests in and out, issue key cards, schedule wake up calls, or other requests

Global distribution system used by online travel agencies to track availability and manage reservations

Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff

Track and manage inventory levels to maintain proper supply

Manage, maintain and track the performance of assets and equipment

Automate workflows and trigger campaigns based on customer actions

More than one location

Book meetings and appointments through a website or digital platform

Accept and process customer payments for products or services using hardware and software

Track/optimize rates in relation to usage

View and track pertinent metrics to find patterns and gain insights from data

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

One location

Manage operations/processes associated with spas and other hotel activities

Get Advice

We can help you find the software with the features you need.

Features

3.7 (3)

3.7

Based on 3 reviews

## Pricing

Value for money

4.0 (3)

Free Trial

Basic

€0.00

Value for money

4.0 (3)

4.0

Based on 3 reviews

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## Support, customer service and training options

Customer Service

3.7 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.7 (3)

3.7

Based on 3 reviews

## User reviews

Overall rating

3.7

Based on 3 reviews

Filter by rating

5(1)

4(1)

3(0)

2(1)

1(0)

Mentioned topic

Sorted by most recent

YK

Yulaine K.

Director

Hospitality

### "Hotellinx Cloud Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 20, 2021

With the reports the Hotellinx cloud generates we no longer need to use our own spreadsheets using data manually extracted from our old PMS to help us make decisions - so more accuracy and less time consuming

Pros

We had used the basic version of Hotellinx but felt that the time was right to change to a cloud based PMS -we did our research and shortlisted 3 other cloud based PMS and added Hotellinx to the list. Our final chose was Hotellinx as it matched the requirements we had listed for our new PMS : front desk screen -clear and simple with enough info.without overloading the screen ease of use and training of new staff reports generated which would help with rate and management decisions helpful and responsive people to work with

Cons

Cons? none so far Integration was easy as Hotellinx helped every step of the way with the transfer of existing data Any special request eg Hotel reg. card to comply with UK legislation was helpfully adapted for us

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

Country Manager

Hospital & Health Care

### "All-in-one solution for your hotel business, strongly recommended"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 16, 2019

This is the only software I need to manage my hotel/property. It does the job.

Pros

\- I think as the only solution in the market, really has a complete feature set - The user interface allows for a fast, intuitive way of working - Good value for money as it is the only software I need - Responsive customer support - The "Yield manager" feature allows me to optimize pricing => make more money for my property

Cons

\- There are cheaper options in the market (but I don't think they are comperable given their lack of features and lack of support)

Switched from

[OPERA Cloud Property Management](https://www.capterra.com/p/266207/OPERA-Cloud-Property-Management/)

Better user support & easier to use features

Reasons for choosing Hotellinx Cloud

Many reasons. The company behind Hotellinx software seems to be focused on good customer service. This really shows.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Hotelli- ja ravintolapäällikkö, yrittäjä

Hospitality

### "Wouldn't recommend this to my worst enemy"

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

December 20, 2018

Pros

You could do a lot with this software. In theory. You could manage a hotel, spa, restaurant and you can. Just be prepared to invest heavily in training your staff and contacting support numeral times a week.

Cons

The chance for a mistake is astronomical. If you haven't had extensive training, you can't learn the system as you go. The software does different things depending on where you access for example an invoice. The procedure is different depending on where you open the invoice and it is inconvenient as hell. If you are in the market for a software that allows you to have a side gig doing a bit of money laundering or commit other accounting frauds, this is the one for you.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 5, 2021

This review is from 2018 when Hotellinx Cloud was quite new and admittedly, there could have been more user guides and other instructions to help users getting started and avoid mistakes. We have since then developed both instructions in writing as well as videos, which you can access directly from Hotellinx Cloud. The software itself has also developed, largely based on user feedback. Regarding the claims about frauds, transactions involving money are all logged, making it possible to trace who made them and when exactly. User rights can be restricted and the database, located on a cloud server maintained by Hotellinx, can only be accessed via the Hotellinx Cloud software, not directly by the hotel.

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