--- title: "FavouriteTable Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about FavouriteTable Software - reviews, pricing plans, popular comparisons to other Waitlist products and more." source_url: "https://www.capterra.com/p/211402/FavouriteTable/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # FavouriteTable Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) FavouriteTable ## What is FavouriteTable? Favouritetable is premium software for quality restaurants at a fair price. The software is designed to help you maximise your restaurant’s performance with a suite of cutting edge tools covering before, during and after the reservation. Favouritetable's signature menu pre-ordering is the leading product for better managing group and party bookings, plus subscribers enjoy online booking, floorplans, wait lists and capacity management to name just a few features. We’re a customer-centric UK company with real human support and our products boast an industry-leading 99.9% uptime. Favouritetable is a subscription-based software with absolutely no commission. A subscription can be instantly bought and delivered online at our website, and we also offer the more traditional "consultation & demo" route. ## What is FavouriteTable used for? [Restaurant Management](https://www.capterra.com/restaurant-management-software/)[Waitlist](https://www.capterra.com/waitlist-software/)[Reservations](https://www.capterra.com/reservations-software/) Top alternative Featured Overall rating Based on 15 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £69 Flat Rate, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for FavouriteTable?[Manage this product listing](https://www.g2.com/products/favouritetable/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### FavouriteTable 5.0 (15) VS. [4.9 (101)](https://www.capterra.com/p/220182/Now-Book-It/reviews/) Starting Price £69 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (15) Ease Of Use 4.8 (711) Value For Money 5.0 (15) Value For Money 4.8 (571) Customer Service 5.0 (15) Customer Service 4.9 (621) ## FavouriteTable alternatives [4.1 (555)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [3.8 (733)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars Highest Rated [Restroworks](https://www.capterra.com/p/142877/Restroworks/) [4.9 (711)](https://www.capterra.com/p/142877/Restroworks/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/142877/Restroworks/) [KickFin](https://www.capterra.com/p/217029/KickFin/) [4.9 (117)](https://www.capterra.com/p/217029/KickFin/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/217029/KickFin/) [View all alternatives](https://www.capterra.com/p/211402/FavouriteTable/alternatives/) ## FAQs about FavouriteTable Overview ### Which roles and teams benefit most from FavouriteTable? FavouriteTable is most used by restaurant owners, general managers, and restaurant managers who manage reservations, guest records, and table availability. Directors and operations managers use it to monitor service performance and coordinate front-of-house activity, while sales and marketing managers use guest data to support promotions and repeat visits. Answer based on 15 reviews Overview ### What company size and specific industries is FavouriteTable built for? FavouriteTable is designed for independent restaurants, pubs, bistros, inns, cafes, and hotels, as well as restaurant chains and national groups. It fits hospitality businesses of different sizes, from single-location venues to larger multi-site operators that manage dining and accommodation services. Features and Usability ### What are the key features of FavouriteTable? FavouriteTable offers reservations and booking management, including online booking, group reservations, table management, and wait list management. It also includes order management, online ordering, delivery tracking, billing and invoicing, payment processing, and customer tools such as customer history, reminders, SMS messaging, and real-time reporting. Integrations ### Which third-party tools and platforms does FavouriteTable integrate with? FavouriteTable integrates with Airship, Mailchimp, and Stripe for messaging, email marketing, and payments. These catalog integrations cover key customer communication and transaction workflows, giving the platform connections to three third-party tools. Getting Started and Support ### What training and onboarding options does FavouriteTable offer? FavouriteTable provides in person training, live online sessions, documentation, and videos to help teams get started. In person and live online formats support guided setup, while documentation and videos offer self-paced reference material for learning features and reviewing steps as needed. Getting Started and Support ### What customer support options does FavouriteTable offer? FavouriteTable provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback about support experience is available, so support quality, response speed, and helpfulness cannot be assessed from user comments. ## Features AI summary Based on 1,457 Waitlist reviews Capterra data shows that buyers of restaurant management software rank the following features as their top priorities: - **Order Entry** (**53%** of reviewers rated this feature as critical) - **Order Management** (**45%**) - **Online Ordering** (**46%**) FavouriteTable supports all three features that reviewers identify as most important: **Order Entry**, **Order Management**, and **Online Ordering**. Together, these capabilities help businesses take orders accurately, keep service moving across channels, and manage incoming demand more efficiently, allowing teams to improve order flow and deliver a better guest experience. Order Entry 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Order Management 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Online Ordering 4.8 (5) 20.00% of 5 reviewers that rated this feature as important or highly important Tracks and processes online orders Reporting/Analytics 4.8 (6) 16.67% of 6 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Kitchen/Menu Management 5.0 (5) 20.00% of 5 reviewers that rated this feature as important or highly important Allows users to view inventory and build a menu that's appropriate Mobile Access 4.6 (5) 20.00% of 5 reviewers that rated this feature as important or highly important Access software remotely via mobile devices FavouriteTable 51 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Booking Notes: Keep notes on the specifics of a reservation including customer information and special requests - Credit Card Processing: Accept and process credit card transactions - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Dynamic Pricing: Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. - Electronic Payments: Electronically collect payments for goods or services - Email Templates: Pre-made examples and templates for emails - Forecasting: Form predictions based on past and present data/trends - Group Reservations: The ability to reserve times in groups. - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Kitchen/Menu Management: Allows users to view inventory and build a menu that's appropriate - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Online Ordering: Tracks and processes online orders - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Payment Processing: Accept, record, and reconcile financial transactions - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Ratings/Reviews: Ratings/Reviews - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting: Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations: The ability to reserve tables in advance so the restaurant is not overbooked at the time of the reservation. - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Sales Reports: Reports specific to sales analysis for trends and strategies - SMS Messaging: Send messages via SMS - Social Promotion: Market event via social media tools - Stock Management: Manage the buying, selling, and holding of stocks - Table Management: Assign waitstaff and coordinate the table services - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Wait List Management: Record, update and manage waiting lists - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 4.9 (15) 4.9 Based on 15 reviews ## Pricing Value for money 5.0 (15) Free Version FT Lite £69.00 Flat Rate,Per Month FT Pro £129.00 Flat Rate,Per Month FT Ultimo £199.00 Flat Rate,Per Month Value for money 5.0 (15) 5.0 Based on 15 reviews ## Integrations [ Stripe Payments](https://www.capterra.com/p/123889/Stripe/)[ Airship](https://www.capterra.com/p/163460/Web-Notify/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (15) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (15) 5.0 Based on 15 reviews ## User reviews Overall rating 5.0 Based on 15 reviews Filter by rating Counts reflect reviews available in this feed. 5(15) 4(0) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful GM General Manager General Manager Used the software for: 1-3 years ### "Easy and helpful, all you need. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 21, 2021 Really good experience with the team and would recommend. Pros The software was easy to use and set up. \[SENSITIVE CONTENT HIDDEN\] was super helpful on support and always at the end of the phone if needed. Adding options and menu items was a breeze for take away. I have a colleague that uses the booking software in another site and he says it is the most intuitive system he has used. We used it for take away services and this was updated constantly to meet our needs. Cons Our business model for take away was a little different incorporating 3 restaurants into 1 take away service and we were unable to choose different sites for pick up unless we added another service. Again, \[SENSITIVE CONTENT HIDDEN\] came up with a solution as a work around. RM RESTAURANT MANAGER AND OWNER RESTAURANT MANAGER AND OWNER Used the software for: Less than 1 year ### "Great value for money and friendly, efficient support staff" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 9, 2020 Absolutely magnificent. The best online bookings system I've ever had in 10+ years of running my restaurant. Also, the best value for money. Great product and great service from their support staff. Highly, highly recommend. Pros Ease of use combined with a very reasonable price. Cons Not applicable as there is nothing negative about this software. It's simple and easy to use for me as well as customers who wish to make, amend, cancel etc. bookings. GM General Manager General Manager Used the software for: 3-5 years ### "The Best Restaurant Software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 26, 2021 We’ve had multiple booking systems which costs £1,000s per month, we quickly moved to favouritable and have never looked back. Our takeaway system is incredible and saved the restaurant during the pandemic. Pros Flexibility, ease of use, first class support, user friendly, easy to train staff Cons Possibly customisation in terms of end user look. But knowing favouritable this will probably be integrated in the future! DI director director Used the software for: 1-3 years ### "Favourite Table Booking and Online ordering Review from The Blue Boar" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 26, 2021 Professional service from setting up to managing changes along the way. Pros Simple and easy to manage. Also love how quickly they are adapting it to the changing environment and coming up with new features all the time. Cons Sometimes not sure about what is possible to edit in the software by me, but then always contact the team and they quickly sort it out DI director director Used the software for: 3-5 years ### "Fantastic and very user friendly! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 13, 2022 Great system, great customer service Pros Floor plan and booking system very easy to add/edit and cancel Online ordering easy to add and remove products and set up individual categories Cons order tickets for online takeaway could be a little clearer with a full breakdown of costs e.g. extras ordered listed separately DI Director Director Used the software for: 3-5 years ### "Great booking system with great customer service " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 13, 2022 Jaipal and Andre are great - always very responsive and also keen to work with us, when exploring new ideas Pros Easy to add bookings/walk-ins and make changes to floor plan on a busy night in the restaurant Cons Special offers and opening/closing days is a little confusing RM Restaurant Manager Restaurant Manager Used the software for: 3-5 years ### "Great support, easy to use system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 19, 2021 Great, would definitely recommend Pros Favourite Table is a very user friendly system, it is easy to use and if we have doubts or questions - customer service is perfect. We normally receive responds immediately.\[SENSITIVE CONTENT HIDDEN\] is always helpful and perfectly knows his customers' needs. It is really hard to find supplier who would be customer orientated and supportive like Favourite Table. Cons Link with the till would be perfect. Also, I would like to see deeper reports on online bookings. SA Sales and marketing manager Sales and marketing manager Used the software for: Less than 1 year ### "Very happy, relieved our office tram of a lot of admin" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 7, 2022 Pros The software is easy to set-up and use for both admin and customers. It has taken a lot of admin away from our pre-ordering process in our busiest month of the year.General support was great - always quick to respond to emails and usually updated or added the element that we required. Cons It would be good to be able to make last minute changes on the day of the booking. The system doesn't currently allow this. MA Manager Manager Used the software for: 3-5 years ### "Very best we have ever had" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 9, 2022 Pros They care very much about us. And their employee \[SENSITIVE CONTENT\] is the best and knowledgeable person I have ever met. Cons Nothing i can think of everything is top quality. MA Manager Manager Used the software for: Less than 1 year ### "Excellent /lockdown saver" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 24, 2021 excellent Pros Proficiency and ease/backed by excellent customer service Cons needs more bespoke and customization. a little too fixed [View all Reviews](https://www.capterra.com/p/211402/FavouriteTable/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.