--- title: "FavouriteTable Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about FavouriteTable Software - reviews, pricing plans, popular comparisons to other Waitlist products and more." source_url: "https://www.capterra.com/p/211402/FavouriteTable/" page_type: "product" language: "en" --- # FavouriteTable Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) FavouriteTable ## What is FavouriteTable? Favouritetable is premium software for quality restaurants at a fair price. The software is designed to help you maximise your restaurant’s performance with a suite of cutting edge tools covering before, during and after the reservation. Favouritetable's signature menu pre-ordering is the leading product for better managing group and party bookings, plus subscribers enjoy online booking, floorplans, wait lists and capacity management to name just a few features. We’re a customer-centric UK company with real human support and our products boast an industry-leading 99.9% uptime. Favouritetable is a subscription-based software with absolutely no commission. A subscription can be instantly bought and delivered online at our website, and we also offer the more traditional "consultation & demo" route. ## What is FavouriteTable used for? [Restaurant Management](https://www.capterra.com/restaurant-management-software/)[Waitlist](https://www.capterra.com/waitlist-software/)[Reservations](https://www.capterra.com/reservations-software/) Top alternative Featured Overall rating Based on 15 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £69 Flat Rate, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for FavouriteTable?[Manage this product listing](https://www.g2.com/products/favouritetable/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### FavouriteTable 5.0 (15) VS. [4.9 (101)](https://www.capterra.com/p/220182/Now-Book-It/reviews/) Starting Price £69 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (15) Ease Of Use 4.8 (1,322) Value For Money 5.0 (15) Value For Money 4.8 (649) Customer Service 5.0 (15) Customer Service 4.9 (632) ## FavouriteTable alternatives [4.7 (66)](https://www.capterra.com/p/177074/TablesReady/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [3.8 (728)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars [OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/) [4.7 (1,322)](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/) [Genius](https://www.capterra.com/p/195074/Genius/) [4.4 (211)](https://www.capterra.com/p/195074/Genius/reviews/) Starting price $89.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/195074/Genius/) [View all alternatives](https://www.capterra.com/p/211402/FavouriteTable/alternatives/) ## FAQs about FavouriteTable Overview ### Which roles and teams benefit most from FavouriteTable? FavouriteTable is most used by restaurant owners, general managers, and front-of-house leaders who need tighter control over reservations, table allocation, and guest flow. Sales and marketing managers benefit from using it to support promotions and customer engagement, while directors use reporting visibility to improve service efficiency and operational decisions. Answer based on 15 reviews Overview ### What company size and specific industries is FavouriteTable built for? FavouriteTable is designed for restaurants, pubs, chains, bistros, inns, cafes, hotels, and national groups, making it suitable for independent hospitality businesses as well as larger multi-location operators in the food and accommodation sectors. Features and Usability ### What are the key features of FavouriteTable? FavouriteTable offers booking management, reservations management, and table management for dining operations, plus online booking, wait list management, and group reservations. It also includes order management, payment processing, billing & invoicing, inventory tracking, reporting & analytics, real-time notifications, SMS messaging, and third-party integrations. Integrations ### Which third-party tools and platforms does FavouriteTable integrate with? FavouriteTable integrates with 3 third-party tools: Airship, Mailchimp, and Stripe. These catalog integrations cover customer messaging, email marketing, and payments, giving FavouriteTable connection points for notification workflows, campaign management, and online transactions. Getting Started and Support ### What training and onboarding options does FavouriteTable offer? FavouriteTable provides in person training, live online sessions, documentation, and videos to help teams get started. In person and live online options support guided setup and instruction, while documentation and videos offer self-paced reference material for learning features and reviewing steps as needed. Getting Started and Support ### What customer support options does FavouriteTable offer? FavouriteTable provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. With no reviewer feedback on support topics available, the support experience cannot be assessed from user comments, response times, or helpfulness reports. ## Features AI summary Based on 1,457 Waitlist reviews Capterra data shows that buyers of restaurant management software rank the following features as their top priorities: - **Order Entry** (**53%** of reviewers rated this feature as critical) - **Order Management** (**45%**) - **Online Ordering** (**46%**) FavouriteTable supports all three features that reviewers identify as most important: **Order Entry**, **Order Management**, and **Online Ordering**. Together, these capabilities help businesses take orders accurately, keep service moving across channels, and manage incoming demand more efficiently, allowing teams to improve order flow and deliver a better guest experience. Order Entry 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Order Management 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Online Ordering 4.8 (5) 20.00% of 5 reviewers that rated this feature as important or highly important Tracks and processes online orders Reporting/Analytics 4.8 (6) 16.67% of 6 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Kitchen/Menu Management 5.0 (5) 20.00% of 5 reviewers that rated this feature as important or highly important Allows users to view inventory and build a menu that's appropriate Mobile Access 4.6 (5) 20.00% of 5 reviewers that rated this feature as important or highly important Access software remotely via mobile devices FavouriteTable 51 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Booking Notes: Keep notes on the specifics of a reservation including customer information and special requests - Credit Card Processing: Accept and process credit card transactions - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Dynamic Pricing: Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. - Electronic Payments: Electronically collect payments for goods or services - Email Templates: Pre-made examples and templates for emails - Forecasting: Form predictions based on past and present data/trends - Group Reservations: The ability to reserve times in groups. - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Kitchen/Menu Management: Allows users to view inventory and build a menu that's appropriate - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Online Ordering: Tracks and processes online orders - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Payment Processing: Accept, record, and reconcile financial transactions - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Ratings/Reviews: Ratings/Reviews - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting: Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations: The ability to reserve tables in advance so the restaurant is not overbooked at the time of the reservation. - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Sales Reports: Reports specific to sales analysis for trends and strategies - SMS Messaging: Send messages via SMS - Social Promotion: Market event via social media tools - Stock Management: Manage the buying, selling, and holding of stocks - Table Management: Assign waitstaff and coordinate the table services - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Wait List Management: Record, update and manage waiting lists - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 4.9 (15) 4.9 Based on 15 reviews ## Pricing Value for money 5.0 (15) Free Version FT Lite £69.00 Flat Rate,Per Month FT Pro £129.00 Flat Rate,Per Month FT Ultimo £199.00 Flat Rate,Per Month Value for money 5.0 (15) 5.0 Based on 15 reviews ## Integrations [ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Airship](https://www.capterra.com/p/163460/Web-Notify/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (15) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (15) 5.0 Based on 15 reviews ## User reviews Overall rating 5.0 Based on 15 reviews Filter by rating 5(15) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent LR Laura R. Sales and marketing manager Hospitality ### "Very happy, relieved our office tram of a lot of admin" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 5, 2022 Pros The software is easy to set-up and use for both admin and customers. It has taken a lot of admin away from our pre-ordering process in our busiest month of the year.General support was great - always quick to respond to emails and usually updated or added the element that we required. Cons It would be good to be able to make last minute changes on the day of the booking. The system doesn't currently allow this. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 7, 2022 Hi Laura and thanks for an amazing review. We're delighted you find Favouritetable so easy to use and in particular that the menu pre-ordering system has saved you time and stress. The Support Team will also be very happy with your five stars! Your great feedback about last minute changes will be passed on to our Development Team (feedback always drives us to improve and innovate!). Thanks again, from the team at Favouritetable. SK Shivani K. Director Hospitality ### "Great booking system with great customer service " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 3, 2022 Jaipal and Andre are great - always very responsive and also keen to work with us, when exploring new ideas Pros Easy to add bookings/walk-ins and make changes to floor plan on a busy night in the restaurant Cons Special offers and opening/closing days is a little confusing Switched from [Quandoo](https://www.capterra.com/p/177212/Quandoo/) Price Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 17, 2022 Dear Shivani. Thank you so much for the fantastic review. Great to hear that you're finding Favouritetable so easy to use and that you rate our customer support with 5 stars, following your switch from Quandoo. Thanks being a valued Favouritetable customer. MU Moin U. Manager Food & Beverages ### "Very best we have ever had" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 7, 2022 Pros They care very much about us. And their employee \[SENSITIVE CONTENT\] is the best and knowledgeable person I have ever met. Cons Nothing i can think of everything is top quality. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 9, 2022 Dear Moin. Wow! 10 out of 10 for everything! Thank you so much for a fantastic review, and for being a Favouritetable customer. TA teejay A. director Restaurants ### "Fantastic and very user friendly! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 11, 2022 Great system, great customer service Pros Floor plan and booking system very easy to add/edit and cancel Online ordering easy to add and remove products and set up individual categories Cons order tickets for online takeaway could be a little clearer with a full breakdown of costs e.g. extras ordered listed separately Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 14, 2022 Hi Teejay and thank you so much for taking the time to leave a review of favouritetable. Another five stars and 10 out of 10 for recommendation! We are absolutely delighted that you find the dynamic floor plan and online booking so easy to use, together with the flexibility to configure the system according to your own rules. The feedback regarding order tickets for web-based take-away and delivery is very much appreciated - we're always innovating and feedback like this helps us to continually improve the product. Thank you too for the kind comments about customer service, it is the foundation on which favouritetable is built. As ever, thank you for being part of the favouritetable family, it means a lot. AS Adi S. Manager Hospitality ### "Excellent /lockdown saver" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 3, 2021 excellent Pros Proficiency and ease/backed by excellent customer service Cons needs more bespoke and customization. a little too fixed Switched from [Shopify](https://www.capterra.com/p/83891/Shopify/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 24, 2021 Hi Adi and thanks for your fantastic review of favouritetable. We're delighted that, following your switch from shopify, you find the system easy to use. Our development team is always working on the latest innovations so do let us know what you'd like to see in the future. Providing excellent UK-based customer service is something we delight in, and we're always here for you if you need us. Thanks again for another five star review! Alan P. General Manager Restaurants ### "Easy and helpful, all you need. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 19, 2021 Really good experience with the team and would recommend. Pros The software was easy to use and set up. \[SENSITIVE CONTENT HIDDEN\] was super helpful on support and always at the end of the phone if needed. Adding options and menu items was a breeze for take away. I have a colleague that uses the booking software in another site and he says it is the most intuitive system he has used. We used it for take away services and this was updated constantly to meet our needs. Cons Our business model for take away was a little different incorporating 3 restaurants into 1 take away service and we were unable to choose different sites for pick up unless we added another service. Again, \[SENSITIVE CONTENT HIDDEN\] came up with a solution as a work around. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 21, 2021 Thanks for another fantastic review, Alan! We're delighted that you find the system easy to use across your three restaurants and the comments from your colleague are great. Unlike some of the bigger restaurant software companies we always try to find solutions and are pleased the bespoke options worked for you. Thank you for being part of the favouritetable family. EF Enoely F. Manager Hospitality ### "Recommend " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 31, 2021 Pros This company cares about their customers, the support is fantastic. I use it daily, I don't know what would I do without it?? Cons I wish it could stay logged in . . . . . . . . . . . . Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 2, 2021 Dear Enoely, thank you so much for giving such a great review of favouritetable. You are one of many customers who finds the system invaluable to their restaurant business, at a great price and with very accessible support. Thanks for the feedback about wanting to stay logged in. We work really hard to produce functionality which is driven by the customers' needs. In this instance we have had to strike a balance between that and the requirements of GDPR, which is why the system will automatically log out after a pre-set time in order to avoid unauthorised access. We will ask our development team to review this time-out, however, to ensure it is performing to the optimum balance. Thanks again for the five star review, and for being a favouritetable customer. KT Katalin T. director Hospitality ### "Favourite Table Booking and Online ordering Review from The Blue Boar" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 21, 2021 Professional service from setting up to managing changes along the way. Pros Simple and easy to manage. Also love how quickly they are adapting it to the changing environment and coming up with new features all the time. Cons Sometimes not sure about what is possible to edit in the software by me, but then always contact the team and they quickly sort it out Switched from [ResDiary](https://www.capterra.com/p/23375/ResDiary/) Easier connectivity with our app and better pricing Reasons for choosing FavouriteTable Was recommended by the company building our app Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 27, 2021 Dear Katalin, thank you so much for your fantastic review of favouritetable. We're delighted that your switch from ResDiary has brought you all those five-star benefits and real value for money. Meaningful support is a key feature of our product offer and we're always pleased to help. Thank you for being part of the favouritetable family. RH Raef H. Owner Restaurants ### "Best Booking and Online order system available" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 21, 2021 Fantastic Pros We used to be with OpenTable for reservations and found the system complicated to use and basic functionality was not in the system like online payments and waiting list. Simple to use and block availability and set up special offers which enable us to send privately to customers. Support is 100% and always ready to be helpful. No hefty commission fees Cons Nothing it does what it says and more, perhaps one change they could have is restaurant is able to allocate timeslots as full Reasons for choosing FavouriteTable Cost, efficieny and ease of use Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 23, 2021 Hi Raef and thank you for another five star review! We are delighted that you find favouritetable to be so easy to use , with great support and value. We're always innovating, so thank you for your development idea. Thanks for being a member of the favouritetable family. SK Sorowar K. Restaurant Owner Hospitality ### "Fantastic Booking Management & Online Ordering" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 26, 2021 Excellent, cannot fault Pros Everything is perfect. Easy to use, seamless integration of information. Surpasses any other booking management software used and is extreme value for money. From basic management system to fully integrated floor plan everything is in one place. Excellent support team on hand with queries. Super efficient. Are enjoying the savings and the flexibiltiy Cons It is perfect for our business Switched from [Quandoo](https://www.capterra.com/p/177212/Quandoo/) Not happy with Quandoo service and expense Reasons for choosing FavouriteTable Better value for money and not happy with the Quandoo service. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 6, 2021 Dear Sorowar. Thank you for the fantastic review of the favouritetable system. We're thrilled you gave our product five stars and find us better value, with better service, than Quandoo. Thank you for being part of the favouritetable family. [View all Reviews](https://www.capterra.com/p/211402/FavouriteTable/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.