# FavouriteTable Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about FavouriteTable Software - reviews, pricing plans, popular comparisons to other Restaurant Management products and more.

Source: https://www.capterra.com/p/211402/FavouriteTable

---

# 

 FavouriteTable Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

FavouriteTable

## What is FavouriteTable?

Favouritetable is premium software for quality restaurants at a fair price. The software is designed to help you maximise your restaurant’s performance with a suite of cutting edge tools covering before, during and after the reservation. Favouritetable's signature menu pre-ordering is the leading product for better managing group and party bookings, plus subscribers enjoy online booking, floorplans, wait lists and capacity management to name just a few features. We’re a customer-centric UK company with real human support and our products boast an industry-leading 99.9% uptime. Favouritetable is a subscription-based software with absolutely no commission. A subscription can be instantly bought and delivered online at our website, and we also offer the more traditional "consultation & demo" route.

## What is FavouriteTable used for?

[Restaurant Management](https://www.capterra.com/restaurant-management-software/)[Reservations](https://www.capterra.com/reservations-software/)

Top alternative

Featured

Overall rating

Based on 15 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

£69

Flat Rate, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for FavouriteTable?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://restaurant.favouritetable.com&name=FavouriteTable)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### FavouriteTable

5.0 (15)

VS.

[3.8 (716)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Starting Price

£69

Flat Rate, Per Month

Starting Price

$349

Flat Rate, One Time

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (15)

Ease Of Use

3.8 (716)

Value For Money

5.0 (15)

Value For Money

3.6 (669)

Customer Service

5.0 (15)

Customer Service

3.6 (691)

## FavouriteTable alternatives

Highest Rated

[4.9 (4,675)](https://www.capterra.com/p/228571/Yodeck/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.2 (551)](https://www.capterra.com/p/136301/Toast-POS/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

79%

of reviewers

rated it above 4 stars

[4.1 (76)](https://www.capterra.com/p/122189/HungerRush360/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

80%

of reviewers

rated it above 4 stars

[4.9 (96)](https://www.capterra.com/p/220182/Now-Book-It/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/211402/FavouriteTable/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Reporting/Analytics

4.8 (6)

16.67% of 6 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Kitchen/Menu Management

5.0 (5)

20.00% of 5 reviewers that rated this feature as important or highly important

Allows users to view inventory and build a menu that's appropriate

Mobile Access

4.6 (5)

20.00% of 5 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Online Ordering

4.8 (5)

20.00% of 5 reviewers that rated this feature as important or highly important

Tracks and processes online orders

Reservations Management

5.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Social Promotion

5.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Market event via social media tools

FavouriteTable 49 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Keep notes on the specifics of a reservation including customer information and special requests

Accept and process credit card transactions

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Provide online support for your customers through live chat or help desk functionality

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Track products that are for sale at a reduced price or part of coupon promotions

Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc.

Electronically collect payments for goods or services

Pre-made examples and templates for emails

Form predictions based on past and present data/trends

The ability to reserve times in groups.

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Allows users to view inventory and build a menu that's appropriate

Access software remotely via mobile devices

Manage and support multiple locations

Book meetings and appointments through a website or digital platform

Tracks and processes online orders

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Manage and track customer orders for goods, investments, or any other purchases

Track orders throughout the fulfillment process

Accept, record, and reconcile financial transactions

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Design, communicate, and distribute incentives to perform a specific action

Ratings/Reviews

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Reports specific to sales analysis for trends and strategies

Send messages via SMS

Market event via social media tools

Manage the buying, selling, and holding of stocks

Assign waitstaff and coordinate the table services

Set up connections to third-party platforms to improve business processes

Record, update and manage waiting lists

Seamlessly integrates with 3rd party websites

Get Advice

We can help you find the software with the features you need.

Features

4.9 (15)

4.9

Based on 15 reviews

## Pricing

Value for money

5.0 (15)

Free Version

FT Lite

£69.00

Flat Rate,Per Month

FT Pro

£129.00

Flat Rate,Per Month

FT Ultimo

£199.00

Flat Rate,Per Month

Value for money

5.0 (15)

5.0

Based on 15 reviews

## Integrations

[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Airship](https://www.capterra.com/p/163460/Web-Notify/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (15)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (15)

5.0

Based on 15 reviews

## User reviews

Overall rating

5.0

Based on 15 reviews

Filter by rating

5(15)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

LR

Laura R.

Sales and marketing manager

Hospitality

### "Very happy, relieved our office tram of a lot of admin"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 5, 2022

Pros

The software is easy to set-up and use for both admin and customers. It has taken a lot of admin away from our pre-ordering process in our busiest month of the year.General support was great - always quick to respond to emails and usually updated or added the element that we required.

Cons

It would be good to be able to make last minute changes on the day of the booking. The system doesn't currently allow this.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 7, 2022

Hi Laura and thanks for an amazing review. We're delighted you find Favouritetable so easy to use and in particular that the menu pre-ordering system has saved you time and stress. The Support Team will also be very happy with your five stars! Your great feedback about last minute changes will be passed on to our Development Team (feedback always drives us to improve and innovate!). Thanks again, from the team at Favouritetable.

SK

Shivani K.

Director

Hospitality

### "Great booking system with great customer service "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 3, 2022

Jaipal and Andre are great - always very responsive and also keen to work with us, when exploring new ideas

Pros

Easy to add bookings/walk-ins and make changes to floor plan on a busy night in the restaurant

Cons

Special offers and opening/closing days is a little confusing

Switched from

[Quandoo](https://www.capterra.com/p/177212/Quandoo/)

Price

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 17, 2022

Dear Shivani. Thank you so much for the fantastic review. Great to hear that you're finding Favouritetable so easy to use and that you rate our customer support with 5 stars, following your switch from Quandoo. Thanks being a valued Favouritetable customer.

MU

Moin U.

Manager

Food & Beverages

### "Very best we have ever had"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 7, 2022

Pros

They care very much about us. And their employee \[SENSITIVE CONTENT\] is the best and knowledgeable person I have ever met.

Cons

Nothing i can think of everything is top quality.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 9, 2022

Dear Moin. Wow! 10 out of 10 for everything! Thank you so much for a fantastic review, and for being a Favouritetable customer.

TA

teejay a.

director

Restaurants

### "Fantastic and very user friendly! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 11, 2022

Great system, great customer service

Pros

Floor plan and booking system very easy to add/edit and cancel Online ordering easy to add and remove products and set up individual categories

Cons

order tickets for online takeaway could be a little clearer with a full breakdown of costs e.g. extras ordered listed separately

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 14, 2022

Hi Teejay and thank you so much for taking the time to leave a review of favouritetable. Another five stars and 10 out of 10 for recommendation! We are absolutely delighted that you find the dynamic floor plan and online booking so easy to use, together with the flexibility to configure the system according to your own rules. The feedback regarding order tickets for web-based take-away and delivery is very much appreciated - we're always innovating and feedback like this helps us to continually improve the product. Thank you too for the kind comments about customer service, it is the foundation on which favouritetable is built. As ever, thank you for being part of the favouritetable family, it means a lot.

AS

Adi s.

Manager

Hospitality

### "Excellent /lockdown saver"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 3, 2021

excellent

Pros

Proficiency and ease/backed by excellent customer service

Cons

needs more bespoke and customization. a little too fixed

Switched from

[Shopify](https://www.capterra.com/p/83891/Shopify/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 24, 2021

Hi Adi and thanks for your fantastic review of favouritetable. We're delighted that, following your switch from shopify, you find the system easy to use. Our development team is always working on the latest innovations so do let us know what you'd like to see in the future. Providing excellent UK-based customer service is something we delight in, and we're always here for you if you need us. Thanks again for another five star review!

Alan P.

General Manager

Restaurants

### "Easy and helpful, all you need. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 19, 2021

Really good experience with the team and would recommend.

Pros

The software was easy to use and set up. \[SENSITIVE CONTENT HIDDEN\] was super helpful on support and always at the end of the phone if needed. Adding options and menu items was a breeze for take away. I have a colleague that uses the booking software in another site and he says it is the most intuitive system he has used. We used it for take away services and this was updated constantly to meet our needs.

Cons

Our business model for take away was a little different incorporating 3 restaurants into 1 take away service and we were unable to choose different sites for pick up unless we added another service. Again, \[SENSITIVE CONTENT HIDDEN\] came up with a solution as a work around.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 21, 2021

Thanks for another fantastic review, Alan! We're delighted that you find the system easy to use across your three restaurants and the comments from your colleague are great. Unlike some of the bigger restaurant software companies we always try to find solutions and are pleased the bespoke options worked for you. Thank you for being part of the favouritetable family.

EF

Enoely F.

Manager

Hospitality

### "Recommend "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 31, 2021

Pros

This company cares about their customers, the support is fantastic. I use it daily, I don't know what would I do without it??

Cons

I wish it could stay logged in . . . . . . . . . . . .

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 2, 2021

Dear Enoely, thank you so much for giving such a great review of favouritetable. You are one of many customers who finds the system invaluable to their restaurant business, at a great price and with very accessible support. Thanks for the feedback about wanting to stay logged in. We work really hard to produce functionality which is driven by the customers' needs. In this instance we have had to strike a balance between that and the requirements of GDPR, which is why the system will automatically log out after a pre-set time in order to avoid unauthorised access. We will ask our development team to review this time-out, however, to ensure it is performing to the optimum balance. Thanks again for the five star review, and for being a favouritetable customer.

KT

Katalin T.

director

Hospitality

### "Favourite Table Booking and Online ordering Review from The Blue Boar"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 21, 2021

Professional service from setting up to managing changes along the way.

Pros

Simple and easy to manage. Also love how quickly they are adapting it to the changing environment and coming up with new features all the time.

Cons

Sometimes not sure about what is possible to edit in the software by me, but then always contact the team and they quickly sort it out

Switched from

[ResDiary](https://www.capterra.com/p/23375/ResDiary/)

Easier connectivity with our app and better pricing

Reasons for choosing FavouriteTable

Was recommended by the company building our app

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 27, 2021

Dear Katalin, thank you so much for your fantastic review of favouritetable. We're delighted that your switch from ResDiary has brought you all those five-star benefits and real value for money. Meaningful support is a key feature of our product offer and we're always pleased to help. Thank you for being part of the favouritetable family.

RH

Raef H.

Owner

Restaurants

### "Best Booking and Online order system available"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 21, 2021

Fantastic

Pros

We used to be with OpenTable for reservations and found the system complicated to use and basic functionality was not in the system like online payments and waiting list. Simple to use and block availability and set up special offers which enable us to send privately to customers. Support is 100% and always ready to be helpful. No hefty commission fees

Cons

Nothing it does what it says and more, perhaps one change they could have is restaurant is able to allocate timeslots as full

Reasons for choosing FavouriteTable

Cost, efficieny and ease of use

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 23, 2021

Hi Raef and thank you for another five star review! We are delighted that you find favouritetable to be so easy to use , with great support and value. We're always innovating, so thank you for your development idea. Thanks for being a member of the favouritetable family.

SK

Sorowar K.

Restaurant Owner

Hospitality

### "Fantastic Booking Management & Online Ordering"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 26, 2021

Excellent, cannot fault

Pros

Everything is perfect. Easy to use, seamless integration of information. Surpasses any other booking management software used and is extreme value for money. From basic management system to fully integrated floor plan everything is in one place. Excellent support team on hand with queries. Super efficient. Are enjoying the savings and the flexibiltiy

Cons

It is perfect for our business

Switched from

[Quandoo](https://www.capterra.com/p/177212/Quandoo/)

Not happy with Quandoo service and expense

Reasons for choosing FavouriteTable

Better value for money and not happy with the Quandoo service.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 6, 2021

Dear Sorowar. Thank you for the fantastic review of the favouritetable system. We're thrilled you gave our product five stars and find us better value, with better service, than Quandoo. Thank you for being part of the favouritetable family.

[View all Reviews](https://www.capterra.com/p/211402/FavouriteTable/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)