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Favouritetable is premium software for quality restaurants at a fair price. The software is designed to help you maximise your restaurant’s performance with a suite of cutting edge tools covering before, during and after the reservation. Favouritetable's signature menu pre-ordering is the leading product for better managing group and party bookings, plus subscribers enjoy online booking, floorplans, wait lists and capacity management to name just a few features. We’re a customer-centric UK company with real human support and our products boast an industry-leading 99.9% uptime. Favouritetable is a subscription-based software with absolutely no commission. A subscription can be instantly bought and delivered online at our website, and we also offer the more traditional "consultation & demo" route.
Provider
Favouritetable Services
Located In
United Kingdom
Foundation
2010
Open API
Yes
Deployment
Cloud, SaaS, Web-Based
Mobile Apps
Android, iOS
Training
Live Online, In Person, Documentation, Videos
Support
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Quality and independent restaurants, pubs, chains, bistros, inns, cafes, hotels and national groups.
Content Source: FavouriteTable
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FavouriteTable Reviews
"Easy and helpful, all you need. "
Overall: Really good experience with the team and would recommend.
Pros: The software was easy to use and set up. [SENSITIVE CONTENT HIDDEN] was super helpful on support and always at the end of the phone if needed. Adding options and menu items was a breeze for take away. I have a colleague that uses the booking software in another site and he says it is the most intuitive system he has used. We used it for take away services and this was updated constantly to meet our needs.
Cons: Our business model for take away was a little different incorporating 3 restaurants into 1 take away service and we were unable to choose different sites for pick up unless we added another service. Again, [SENSITIVE CONTENT HIDDEN] came up with a solution as a work around.
Vendor Response
"Great value for money and friendly, efficient support staff"
Overall: Absolutely magnificent. The best online bookings system I've ever had in 10+ years of running my restaurant. Also, the best value for money. Great product and great service from their support staff. Highly, highly recommend.
Pros: Ease of use combined with a very reasonable price.
Cons: Not applicable as there is nothing negative about this software. It's simple and easy to use for me as well as customers who wish to make, amend, cancel etc. bookings.
Vendor Response
"The Best Restaurant Software "
Overall: We’ve had multiple booking systems which costs £1,000s per month, we quickly moved to favouritable and have never looked back. Our takeaway system is incredible and saved the restaurant during the pandemic.
Pros: Flexibility, ease of use, first class support, user friendly, easy to train staff
Cons: Possibly customisation in terms of end user look. But knowing favouritable this will probably be integrated in the future!
Vendor Response
"Favourite Table Booking and Online ordering Review from The Blue Boar"
Overall: Professional service from setting up to managing changes along the way.
Pros: Simple and easy to manage. Also love how quickly they are adapting it to the changing environment and coming up with new features all the time.
Cons: Sometimes not sure about what is possible to edit in the software by me, but then always contact the team and they quickly sort it out
Vendor Response
"Fantastic and very user friendly! "
Overall: Great system, great customer service
Pros: Floor plan and booking system very easy to add/edit and cancel Online ordering easy to add and remove products and set up individual categories
Cons: order tickets for online takeaway could be a little clearer with a full breakdown of costs e.g. extras ordered listed separately
Vendor Response
