--- title: "Mercury Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Mercury Software - reviews, pricing plans, popular comparisons to other Real Estate Property Management products and more." source_url: "https://www.capterra.com/p/211433/Mercury/" page_type: "product" language: "en" --- # Mercury Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Mercury ## What is Mercury? Infinitely customizable University Housing and Conference Event Management software. Deliver custom housing applications, student self-assignment processes, and staff menus/processes using intuitive drag & drop tools. Take online payments and collect contracts with electronic signatures. Schedule reports and processes to provide your team and residents with a smooth experience. Mercury includes a robust set of reporting and administrative tools, without the need for 3rd party plug-ins. ## What is Mercury used for? [Higher Education](https://www.capterra.com/higher-education-software/)[Real Estate Property Management](https://www.capterra.com/real-estate-property-management-software/) Top alternative Featured Overall rating Based on 24 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $0.01 Per User, Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Mercury?[Manage this product listing](https://www.g2.com/products/mercury-intermedia/claim_requests/new?auto=true) ## Mercury Overview Updated August 2026 AI summary Mercury supports enterprise organizations in managing real estate properties by offering tools for billing, lease administration, financial oversight, and maintenance coordination. It also provides features such as alerts, owner and tenant portals, faculty and staff management, and late fee tracking. Mercury is accessible via cloud, web, Mac, and Windows platforms, making it adaptable to diverse enterprise environments. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Mercury 4.8 (24) VS. [4.5 (2,234)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) Starting Price $0.01 Per User, Per Year Starting Price $62 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (24) Ease Of Use 4.3 (651) Value For Money 4.6 (22) Value For Money 4.4 (546) Customer Service 4.8 (23) Customer Service 4.4 (628) ## Mercury alternatives [Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/) [4.6 (651)](https://www.capterra.com/p/2732/Rent-Manager/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/2732/Rent-Manager/) [DoorLoop](https://www.capterra.com/p/211768/DoorLoop/) [4.8 (715)](https://www.capterra.com/p/211768/DoorLoop/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/211768/DoorLoop/) Highest Rated [Innago](https://www.capterra.com/p/166893/Innago/) [4.9 (532)](https://www.capterra.com/p/166893/Innago/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/166893/Innago/) [RentRedi](https://www.capterra.com/p/199707/RentRedi/) [4.5 (166)](https://www.capterra.com/p/199707/RentRedi/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/199707/RentRedi/) [View all alternatives](https://www.capterra.com/p/211433/Mercury/alternatives/) ## FAQs about Mercury Overview ### Which roles and teams benefit most from Mercury? Mercury is most used by housing operations teams, assignments coordinators, and residence life leaders who manage room assignments, occupancy workflows, and student placement processes. Analysts, applications managers, and IT specialists benefit from Mercury for reporting, system administration, workflow configuration, and keeping housing data organized across departments. Answer based on 24 reviews Overview ### What company size and specific industries is Mercury built for? Mercury is designed for colleges, universities, and private housing providers of all sizes, from organizations managing 50 beds to those overseeing 15,000 beds. It fits education and student housing operations that need tools suited to both small and large property portfolios. Features and Usability ### What are the key features of Mercury? Mercury offers lease management, rent tracking, maintenance management, and vacancy management for residential properties, plus billing and invoicing, online payments, late fee calculation, and tax management. It also includes tenant portal and owner portal access, contact management, reporting and analytics, alerts and notifications, and student management for higher education. ## Features AI summary Based on 1,818 Real Estate Property Management reviews Not all real estate property management software covers every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **Rent Tracking** (**68%** of reviewers rated this feature as critical) - **Payment Processing** (**64%**) - **Accounting** (**57%**) Mercury supports **Rent Tracking**. However, it does not include **Payment Processing** or **Accounting**. Instead, it offers other features that reviewers also rate as important, including **Tenant Portal** (**51%**), **Financial Management** (**49%**), and **Lease Management** (**48%**). These features help property managers keep tenants informed, handle lease details, and stay on top of financial activity, allowing teams to manage day-to-day operations more efficiently. Financial Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Plan, manage, and track the financial activities of an individual or organization Housing Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Overseeing housing processes, including room occupancy, roommate preferences, and maintenance management Online Payments 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Accept and process online payment transactions Student Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Database of students to track personal information of individuals and families Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Billing & Invoicing Create, manage, and send invoices or bills to customers Mercury 17 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Contact Management: Manage, organize, and store contact information - Financial Management: Plan, manage, and track the financial activities of an individual or organization - For Higher Education: Software designed for higher education organizations - Housing Management: Overseeing housing processes, including room occupancy, roommate preferences, and maintenance management - Late Fee Calculation: Allows the calculation of fees for late rent payments - Lease Management: Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Online Payments: Accept and process online payment transactions - Owner Portal: Portal for property owners to manage property listings, upload documents, track payments and generate reports - Rent Tracking: Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants - Residential Properties: For residential properties - Student Management: Database of students to track personal information of individuals and families - Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance - Tenant Portal: Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff - Vacancy Management: Keep track of vacant properties --- Get Advice We can help you find the software with the features you need. Features 4.5 (24) 4.5 Based on 24 reviews ## Pricing Value for money 4.6 (22) [View pricing plan details](https://www.capterra.com/p/211433/Mercury/pricing/) Basic $0.01 Per User,Per Year Value for money 4.6 (22) 4.6 Based on 22 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (23) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (23) 4.8 Based on 23 reviews ## User reviews Overall rating 4.8 Based on 24 reviews Filter by rating 5(20) 4(4) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent PJ Paige J. Office Assitant Education Management ### "RMS Mercury for Office Assitants" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 October 30, 2023 Pros I enjoy being able to easily look up critical information within a matter of seconds. Cons I do not like how our current dining software does not line up with Mercury. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. OG Olivia G. Office Assistant Education Management ### "Mercury Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 27, 2023 My overall experience with Mercury has been exceedingly pleasant. Mercury is simple and efficient to use. I love how if I am looking for information about a student's housing plan, I can quickly find it. Mercury customer service is always very easy to work with as well. For the price, Mercury has a lot of options and flexibility. Overall, my experience with Mercury has been a very enjoyable one. Pros I am a college student employed by Northwest Missouri State University and I have to use Mercury every day to handle students' housing information and meal plans. I love how simple it is. Everything is laid out in a manner that is easy to use. Mercury makes items easy to find. It is also easy to edit when there needs to be changes to a student's account. Mercury is also efficient. There are a small amount of buttons that need to be pushed when you are trying to navigate to a location within Mercury, making it easy to find answers to students' questions quickly. Cons What I like least about Mercury is how it is difficult to batch tasks. Sometimes, I want to apply the same application to twenty students. It is possible to do this, but it is very difficult. It is easier to manually enter the application to each student's account. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TP Tanita P. Administrator Education Management ### "Excellent platform designed to simplify your work life" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 7, 2021 Mercury is a very customisable and user-friendly system that's been created to simplify the life of anyone working in the housing or conference world. The ability to create new functions and processes is great as it allows you to have a platform tailored to your business and customers. The team offers great support and provides in-depth training every time when they implement new features. The more you use the system, the better you'll get, so don't be afraid to explore new ways of doing things. Mercury will help you say goodbye to spreadsheets and help you track all of your activity online in just a few clicks. Pros We love that the system provides students with the ability to self-select their accommodation, instead of submitting a form and waiting for a member of staff to manually process it. This has been a game-changer for the team, as it not only reduces the daily workload, but it also provides students with the power to have a unique booking experience. Each member of staff can have a custom role in the system and see only areas that are relevant to their role, which makes training new staff very easy and offers additional security around the data you store. The system is very visual and intuitive and offers great functions, such as scheduled reports or correspondence; conditional steps providing tailored experience; and loads of custom fields! Cons You need to ensure all areas of your housing buildings are well categorised and correctly profiled - which could be time-consuming. The system has been designed around SQL and you might need help from your IT team or the Mercury support team when wanting to design new functions. Mercury offers you so much flexibility to tailor the system that sometimes you can get carried away with too many ambitions projects - but the Mercury team is always there to explore new ideas and help! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JN Joshua N. Business Analyst/Project Manager Higher Education ### "Customize with ease" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 17, 2020 Pros The customizations this tool offers is fantastic. We are able to keep our business process preferences intact as desired and make the tool work for us. Normally customizations cause issues during upgrades, however, in my experience upgrades have gone extremely smooth. I have no fear in venturing away from "out-of-the-box" configurations. Cons As Mercury has progressed through its versions, the cons list keeps getting smaller. RMS listen's to its users and actively works to release features of use to their clients. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AC Alison C. Director, Housing & Residence Life Higher Education ### "The Service Makes All the Difference" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 17, 2020 We have been able to streamline various typical processes of student housing such as; assigning students to rooms, room check-in, inspection and check-out, room selection, cancellations. We have also reduced paper tremendously! Beside the typical functions, we have been able to utilize features to address other departmental needs; like guest approval processes, arrival and departure, appointment scheduling, educational and informational templates with quizzes to verify knowledge acquisition. The greatest benefit, by far, is the great staff who are always willing to help you with a process, or problem- in addition to basic customer support. The attention given to clients is extraordinary. We have great hands-on, customized training and continued support as we learn new features of the software. Pros The complete customization ability in the software has been wonderful. We are able to design the look, functions and features that are most beneficial to our processes and for our students. When we have a idea and don’t know how to implement, Mercury staff readily work with us to strategize and develop what we have envisioned. Basic built-in features offered great functionality on the staff-facing side of the platform for our needs as we learned enough to customize processes specifically for us. There is a learning curve to get accustomed to the software, but the features are pretty simple to learn and utilize. Cons Although I love the ability to customize, it is very time consuming to have to customize everything on the user-facing functions as there are not any built-in templates available. This is also challenging for a small staff wearing many hats without our own dedicated technology staff or marketing staff in terms of developing pages with visual appeal. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SJ Sabrina J. Office Manager Higher Education ### "Mind Blown" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 17, 2020 My daily operations with Mercury is constant. Every call, every email that we receive we have to use Mercury for student information. Pros Every year my mind is blown on the new things that I learn that I can do. Cons I can't think of any negatives with Mercury. We are looking very forward to the upgrade! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AP Amy P. Assignments Coordinator Education Management ### "Mercury is the best!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 16, 2020 It is great, it is a high quality product! Pros I like how customizable Mercury is. Every school is different and every housing department runs differently. Mercury has done an great job at having all the main elements available, but being able to uniquely develop our system to meet our own individual housing needs. Cons There is a learning curve when learning any new software. I am not a super tech savvy person, so it took me a bit to truly understand how it works. I am still learning, but I also think even "super users" are still learning about the software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DH David H. Assistant Director of Residential Techonology Higher Education ### "This is the title of the review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 14, 2020 It has been an incredibly positive experience. The program has almost always done what I have needed, and the customer service has always been there when I have needed to help to get around when it doesn't. Pros I personally like the ease of use and customization available in the program. I am able to build and create almost everything that I need with the basic provided. Cons Sometimes when information can't be carried over when building something from different tables. Example, when creating a dynamic list, if it is based on Applications, I can't pull in all of my Profile fields. I understand the the coding reasons why, but still frustrating for me building it. Then for the user side when I have to try and explain why that doesn't work when it seems "so easy/simple" from their point of view. Also sometimes I wish the wiki was bit more fleshed out, but that isn't part of the actual software. Alternatives considered [StarRez](https://www.capterra.com/p/159606/StarRez/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CS Corey S. Manager of Applications, Assignments, and Technology Higher Education ### "Mercury review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 14, 2020 It's been wonderful. Pros Ease of use and customer service is stellar Cons New tips and tricks, but I'm slower with new technology Reasons for choosing Mercury Friendly reliable service from staff Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JM Jessica M. Info Sys Specialist Higher Education ### "Don't know what I'd do without Mercury" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 14, 2020 Mercury support and staff are truly amazing and will work with you to find solutions if you run into anything that you can't solve with customization. Love working with them! Pros Super user-friendly and customizable to suit your needs for several populations: students, staff, admins. So much fun to come up with new and creative solutions for everyday operational roadblocks. Cons Minor inconsistencies in certain features. More a thorn in your side than a fail-point. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 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