---
title: "Vanta Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Vanta Software - reviews, pricing plans, popular comparisons to other Audit products and more."
source_url: "https://www.capterra.com/p/211459/Vanta/"
page_type: "product"
language: "en"
publication_date: "2026-10-21"
---

# 

 Vanta Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Vanta

## What is Vanta?

Whether you’re starting or scaling your company's security program, demonstrating top-notch security practices and establishing trust with your buyers and customers is more important than ever. Vanta’s Trust Management Platform helps 9,000+ teams do just that while saving time and improving program visibility. Security, GRC, and IT professionals use Vanta to automate evidence collection across 35+ frameworks like SOC 2 and ISO 27001, centralize GRC workflows like risk management, proactively manage vendor risk, and complete security reviews up to five times faster. From Atlassian and Quora to Chili Piper and incident.io–see how you can start and scale your program with Vanta.

## What is Vanta used for?

[Compliance](https://www.capterra.com/compliance-software/)[Audit](https://www.capterra.com/audit-software/)[Policy Management](https://www.capterra.com/policy-management-software/)

Top alternative

Featured

Overall rating

Based on 33 user reviews

Reviews sentiment

Positive

82%

Neutral

3%

Negative

15%

Contact vendor  
for pricing

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Vanta?[Manage this product listing](https://www.g2.com/products/vanta/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Vanta

4.2 (33)

VS.

[4.5 (295)](https://www.capterra.com/p/172274/Network-Configuration-Manager/reviews/)

Starting Price

Contact vendor

Starting Price

$238

Flat Rate, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (33)

Ease Of Use

4.5 (139)

Value For Money

3.9 (30)

Value For Money

4.6 (135)

Customer Service

4.2 (30)

Customer Service

4.5 (139)

## Vanta alternatives

[4.5 (580)](https://www.capterra.com/p/148577/MasterControl/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.6 (356)](https://www.capterra.com/p/141080/iAuditor/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.6 (39)](https://www.capterra.com/p/151388/teammate-risk-compliance/reviews/)

Starting price

$0.01

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (255)](https://www.capterra.com/p/143579/SiteDocs/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/211459/Vanta/alternatives/)

## FAQs about Vanta

Overview

### Which roles and teams benefit most from Vanta?

Vanta is most used by security and compliance leaders, IT administrators, and DevOps teams managing audit readiness, access controls, and evidence collection. CEOs, CTOs, and operations leaders use it to track compliance status and reduce manual coordination, while engineers support integrations, system monitoring, and remediation of identified gaps.

Answer based on 33 reviews

Overview

### What company size and industries is Vanta built for?

Vanta is designed for businesses across healthcare, finance, infrastructure, and technology, with 88% of reviewers from small businesses and Computer Software its top industry at 36%. It also serves midsize businesses (12%), particularly Information Technology and Services (21%) and Financial Services (15%) organizations managing security and compliance.

Answer based on 33 reviews

Features and Usability

### What are the key features of Vanta?

Vanta includes compliance management, security auditing, and risk assessment tools, plus audit management, evidence management, and controls audit workflows. It also offers access controls and permissions, policy management, vendor management, vulnerability scanning, real-time monitoring, alerts and notifications, and customizable reports for tracking security and compliance tasks.

Integrations

### Which third-party tools and platforms does Vanta integrate with?

Vanta integrates with more than 80 third-party tools, including 1Password, ADP Workforce Now, Asana, BambooHR, Bitbucket, Datadog, GitHub, and Google Workspace. Its catalog also includes Google Cloud Storage, Gusto, Heroku, ClickUp, Freshservice, and DigitalOcean for identity, HR, project management, cloud, and developer workflows.

Answer based on 12 reviews

Getting Started and Support

### What training and onboarding options does Vanta offer?

Vanta provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide self-paced demonstrations of product features and setup steps.

Answer based on 4 reviews

Getting Started and Support

### What customer support options does Vanta offer?

Vanta provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users describe support as quick and helpful in some cases, though others say the team can be polite but inflexible. Overall, support seems responsive, but experiences vary by issue.

Answer based on 3 reviews

Security

### How does Vanta handle data security and access control?

Vanta uses AWS and other service integrations, automated SOC 2 checks, cloud-provider tests, and integrated vulnerability management to monitor compliance and security controls. It hosts security policies, tracks policy review and acceptance, and provides real-time technical-control reporting plus vendor inventories. Users caution that some checks can produce false positives and require careful implementation review.

Answer based on 11 reviews

Ease of use

### How easy is Vanta to use for SOC 2 compliance?

Vanta makes SOC 2 compliance easier to manage with an intuitive dashboard, checklist-based tasks, policy templates, and continuous monitoring. Small business teams value the straightforward onboarding and clear compliance visibility. Some users find parts of the interface overwhelming or less intuitive, and document issues or hard-to-reach support can create friction.

Answer based on 10 reviews

## Features

AI summary

Based on 1,894 Audit reviews

Capterra data shows that buyers of audit software rank the following features as their top priorities:

-   **Audit Trail** (**50%** of reviewers rated this feature as critical)
-   **Compliance Tracking** (**55%**)
-   **Compliance Management** (**47%**)

Vanta supports all three of the features reviewers identify as most important: **Audit Trail**, **Compliance Tracking**, and **Compliance Management**. Together, these capabilities help businesses maintain clear records of audit activity, monitor compliance requirements over time, and manage policies and controls more effectively, allowing teams to stay organized, reduce risk, and prepare for audits with greater confidence.

Audit Trail

4.0 (7)

85.71% of 7 reviewers that rated this feature as important or highly important

A record of all activities within the system, including user access, changes made, etc.

Compliance Management

4.4 (13)

84.62% of 13 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

Document Storage

5.0 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Store and organize documents in a centralized system

Audit Management

4.3 (12)

91.67% of 12 reviewers that rated this feature as important or highly important

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Compliance Tracking

5.0 (10)

90.00% of 10 reviewers that rated this feature as important or highly important

Track and report regulatory data to either internal management or external stakeholders

Document Management

4.0 (9)

77.78% of 9 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Vanta 97 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
- Assessment Management: Creation, administration, and evaluation of assessments or tests
- Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle
- Attestation: Collect, track and store acknowledgements that policies have been read and understood
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Audit Planning: Create a targeted plan, schedule resources, and determine long-term goals for the audit process
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Change Management: Track and monitor efficient handling of all changes/transitions
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Configurable Workflow: Configure existing workflows to meet your organization's needs
- Consent Management: Manage user consent requests and documents
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Dashboard Creation: Creation and customization of dashboards
- Data Governance: Collection of processes, policies, and standards to manage the storage & usability of enterprise data
- Data Import/Export: Import and export data to and from software applications
- Data Security: Protect sensitive data for digital privacy
- Data Storage Management: Manage and store data in a database
- Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
- Data Visualization: Graphical representation of data
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Review: Review and analyze existing information across documents
- Document Storage: Store and organize documents in a centralized system
- Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file
- Documentation Management: Manage product specific documents in a categorized order
- Event Logs: A chronological record of actions or occurrences within a network, software, or process
- Evidence Management: Administration and control of evidence related to investigations/cases
- Exceptions Management: Automated handling of non-compliant EDI transmissions.
- File Management: Create, save, and store files
- For Healthcare: Software designed for the healthcare industry
- Forms Management: Store, manage and track all forms in a centralized location
- Governance: Management of rules, practices, and processes of a company
- HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection
- Incident Management: Manage and track all disruptions and incidents
- Internal Controls Management: Ensure internal objectives and compliance with policies are met
- Inventory Management: Track and manage inventory levels to maintain proper supply
- ISO Compliance: Guidelines set by the International Organization for Standardization
- Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events")
- IT Risk Management: Manage risks related to IT systems
- Log Management: Collects and aggregates data from various systems within the IT environment
- Mobile Access: Access software remotely via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Language: Manage and support multiple languages
- Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service
- Operational Risk Management: Manage risk that occurs from systems failure or inadequate processes
- PCI Assessment: Conducting audits to ensure compliance with the Payment Card Industry Data Security Standard (PCI DSS).
- PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Policy Creation: Create new policies or alter existing policies
- Policy Library: A repository of all past and existing policies
- Policy Management: Create, manage, and track policies and procedures within an organization
- Policy Training: Train and educate employees on existing and/or new procedures and policies
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Remediation Management: Identify and orchestrate execution of actions needed to restore systems to optimal conditions
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard
- Risk Analysis: Analyze potential risks across the organization
- Risk Assessment: Initiate collection and analysis of known risks
- Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties
- Risk Reporting: Reporting of risks associated with specific actions, events, or entities
- Risk Scoring: Assess and score risks using risk matrices
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Security Auditing: Systematic evaluation of the security of a company's overall security system and situation
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Sensitive Data Identification: Identify sensitive or personal information collected from users
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Supplier Management: Manage all supplier data and operations
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Task Management: Create, manage and track all task activities and progression
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Training Management: Track employee/learner's progression through training programs
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
- Version Control: Track revisions and updates made to files and navigate between different versions
- Vulnerability Scanning: Discover patch statuses and vulnerabilities
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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Features

4.3 (33)

4.3

Based on 33 reviews

## Pricing

Value for money

3.9 (30)

Free Trial

[View pricing plan details](https://www.capterra.com/p/211459/Vanta/pricing/)

Core

Custom Quote Available

It includes:

-   Multiple Integrations
-   Employee Management
-   Access Management
-   Risk Management
-   Vendor Management
-   Policy Templates Included
-   Trust Center, standard T&C, standard SLA
-   Role-Based Access Rights
-   Vulnerability Management
-   SSO
-   API

Growth

Custom Quote Available

It includes:

-   Risk Assessments
-   Custom test creation
-   Security Questionnaires
-   Trust Center, standard T&C, standard SLA
-   5 Reports

Scale

Custom Quote Available

It includes:

-   3 Workspaces
-   Custom roles and permissions
-   Custom Reports​​
-   Salesforce Integration
-   DocuSign Integration
-   Compliance Reporting

Value for money

3.9 (30)

3.9

Based on 30 reviews

## Integrations

[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Trello](https://www.capterra.com/p/211559/Trello/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Asana](https://www.capterra.com/p/184581/Asana-PM/)[

Webex Suite](https://www.capterra.com/p/237272/Webex/)[

ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.2 (30)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (30)

4.2

Based on 30 reviews

## User reviews

Overall rating

3.9

Based on 33 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(21)

4(6)

3(1)

2(0)

1(5)

Mentioned topic

Recent reviews first, then most helpful

Verified Reviewer

Software Engineer

Used the software for: 1-3 years

### "Not sure I like it"

3.0

December 18, 2025

Pros

Vanta is very useful to make your company SOC2 and similar certifications compliant, but can't tell much more

Cons

I think it's a bit expensive, and honestly I don't like the fact that the tool that runs on employees machines is not open source

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Konstantin S.

Head of Information Security

Used the software for: 1-3 years

### "Great GRC instrument"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 28, 2023

Pros

Policy creation and management. Toons of integration and automated tests. Very cool integrated vulnerability management.

Cons

Risk management can be more flexible. We started the new approach to risk assessment and can’t use internal risk management instrument so we made it in excel :-)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BN

Barbara N.

Operations Manager

Used the software for: Less than 1 year

### "Essential for Compliance"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 1, 2023

We needed to get SOC 2 audit ready and were only progressing slowly with the manual approach. As it turned out that manual preamble was useful because when we started using Vanta, we understood the terminology and understood what was wanted.

Pros

Vanta enabled us to move our compliance (SOC 2, and next PCI) projects forward in an organized and monitored manner. After struggling manually with SOC 2 requirements with a major accounting firm, we got to audit readiness in half a year and felt confident going into our audit.

Cons

There is definitely a learning curve, and I am sure the system has useful features that I have not encountered yet. That is not really a negative, though.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Michael L.

CEO

Used the software for: 3-5 years

### "Solid Compliance Tool, But Not Startup-Friendly"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

October 9, 2025

Vanta’s platform does its job well from a technical perspective — the automation works, and the integrations are solid. But as a small startup with fewer than 10 employees, the experience was disappointing due to the lack of flexibility and customer understanding. When we ran into financial challenges, we simply wanted to stop paying for a service we weren’t using. Instead, we were told we were locked in for the remainder of the contract. It became clear that Vanta caters more to mid-size and enterprise companies than to early-stage startups.

Pros

The integrations with AWS and other major services were smooth and reliable. The automated SOC 2 checks worked as promised and made it easy to stay compliant without a ton of manual work. The platform itself is stable and well-designed, and it helped us keep our systems aligned with best security practices.

Cons

The contract terms are extremely rigid and not startup-friendly. We were locked into a two-year agreement, and when our financial situation changed, Vanta refused to work with us or allow an early exit — even though we hadn’t logged in for over a year. Their support team was polite but inflexible, showing little empathy or understanding for small companies. The pricing is also much higher than other compliance tools that offer similar functionality.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Chris K.

CTO

Used the software for: 1-3 years

### "Compliance simplified"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 30, 2020

Very good. We have been able to formalize our internal security programs and successfully completed our SOC2 audit. The Vanta team has always been very responsive to our needs, soliciting feedback and promptly answering questions (no matter how basic) and guiding is in the right direction.

Pros

We love that Vanta has made it easy for us to develop a comprehensive InfoSec program and helped us prepare for our SOC2 audit. Onboarding was straightforward and the continuous monitoring ensures ongoing compliance. The product integrates with most of the software we use day-to-day and has saved a lot of time.

Cons

There are some areas of the UI which are a bit rough around the edges and non-intuitive, I chalk this up to Vanta being a relatively new product. It has improved a lot since we became a customer and specific areas such as the employees onboarding/off-boarding flows show that the team is constantly iterating and responsive to user feedback. In addition, I would love to see more automation in the product - we are a smaller company without a dedicated IT team. Vanta does a great job of alerting us to issues, but being able to help us take steps to remediate would be much appreciated.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Verified Reviewer

IT Manager

Used the software for: 1-3 years

### "Vanta helps attain certifications"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 16, 2025

I have used Vanta for two years helping get an Information Technology department compliant with SOC2.

Pros

I LOVE how Vanta makes it easier to stay compliant with various compliance and security standards. Managing that stuff manually is a nightmare.

Cons

When I was uploading evidence for one of Vanta's tests, it allows me to check multiple users and upload evidence but it only uploaded one of the files not the 2 that I tried to upload. I only found this out later when someone asked where the other evidence was. So I guess if it won't allow me to do something, it should tell me upfront about it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Sr.Devops Engineer

Used the software for: 3-5 years

### "Streamlining SOC 2 compliacne with Vanta"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 16, 2025

We've been using Vanta for several years, particularly for ISMS, policy management, SOC 2 compliance, and audits. Overall, I have no complaints. It provides great helps to collect evidence needed for SOC2 audits in automated way, though there are still quite a few things i need to do manually.

Pros

It does help me and my organization to prepare Soc2 audits which is very tedious and boring by collecting all evidences needed for audits in automated way. And Its UI very user friendly by providing dashboards and reports to track compliance status.

Cons

do not have that much of it. But I could say that its UI looks bit old though compared to other platforms.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Melissa K.

Director of Operations

Used the software for: Less than 1 year

### "use ANYONE else"

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

June 9, 2025

Really terrible, as I said in the cons, they took a delicate situation and grossly mismanaged it, leaving us in the dark for MONTHS about the decision that seemingly was made day 1.

Pros

the platform is pretty decent to navigate, other than that, there is not much to say nice about the experience.

Cons

My company had a awful experience with Vanta. We were working towards our SOC2 Compliance when our government contract was abruptly cut with the government sweeps. We alerted our account manager immediately, as we no longer had a need for the compliance certificate and were looking to cancel the service. We had not signed up for an audit, or gone through much of the program. We met with \[sensitive content hidden\] and they said they would do what they could to help us. Our first meeting was on January 29 and they did not provide us a resolution until APRIL 15. We repeatedly sent emails and were given the basic run around, they forgot, they were out, they're sorry for the delay etc etc. We came to them with a delicate situation and they grossly mismanaged it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Jana D.

Ops Manager

Used the software for: I used a free trial

### "Okay but pricey"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 29, 2025

We had a few conversations and email correspondence tested the product but in the end it was not for us - seems like they are more built for corporate/enterprise-level clients

Pros

We've considered Vanta for our SOC2 certification but in the end opted out for a different vendor. The sales person was polite.

Cons

The pricing was too high and we still had to handle auditor ourselves which we were not vvery fond of doing.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Rina K.

Knowledge Manager

Used the software for: 1-3 years

### "Elevate your performance with Vanta"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 29, 2025

So far, we have used Vanta for audit purposes, for the trust center, and for RFPs and RFIs. The overall experience is quite satisfying, and I personally enjoy using the AI feature for RFPs, where we import questionnaires and AI helps generate answers.

Pros

I would say that the best tool of Vanta is the Trust Center and the opportunity to add documentation and content.

Cons

There is currently nothing I dislike about Vanta. The features and the tools within the platform are awesome.

Review source

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[View all Reviews](https://www.capterra.com/p/211459/Vanta/reviews/)

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