# Trustly Pay Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Trustly Pay Software - reviews, pricing plans, popular comparisons to other Online Banking products and more.

Source: https://www.capterra.com/p/211475/Online-Banking-Payments

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# 

 Trustly Pay Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on November 13, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Trustly Pay

## What is Trustly Pay?

Trustly Pay is open banking payment software that enables merchants to accept guaranteed, low-cost payments directly from consumer bank accounts. The software provides real-time connections to financial institutions, allowing for simple and secure account-to-account payments. This proprietary technology maximizes approval rates and minimizes processing costs compared to cards.

## What is Trustly Pay used for?

[Online Banking](https://www.capterra.com/online-banking-software/)[Payment Processing](https://www.capterra.com/payment-processing-software/)[Financial Services](https://www.capterra.com/financial-services-software/)

Top alternative

Featured

Overall rating

Based on 5 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Trustly Pay?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.trustly.com&name=Trustly Pay)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Trustly Pay

4.2 (5)

VS.

[4.3 (684)](https://www.capterra.com/p/76/Intacct/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (5)

Ease Of Use

4.2 (101)

Value For Money

4.3 (4)

Value For Money

4.0 (77)

Customer Service

3.8 (5)

Customer Service

4.0 (75)

## Trustly Pay alternatives

Highest Rated

[4.9 (57)](https://www.capterra.com/p/10035709/Mercury/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.2 (2,035)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[Plaid](https://www.capterra.com/p/174384/Plaid/)

[4.4 (101)](https://www.capterra.com/p/174384/Plaid/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/174384/Plaid/)

[authorize.net](https://www.capterra.com/p/221412/authorizenet/)

[4.5 (219)](https://www.capterra.com/p/221412/authorizenet/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/221412/authorizenet/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

ACH Payment Processing

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

API

Application programming interface that allows for integration with other systems/databases

Controls Audit

Establish requirements for testing to reduce risks

Customer Accounts

Record customer information, purchase history, and other notes

Data Management

Ability to handle large datasets

Electronic Payments

Electronically collect payments for goods or services

Trustly Pay 20 features

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Application programming interface that allows for integration with other systems/databases

Establish requirements for testing to reduce risks

Record customer information, purchase history, and other notes

Ability to handle large datasets

Electronically collect payments for goods or services

Plan, manage, and track the financial activities of an individual or organization

Financial services institutions such as traditional banks, hedge funds, investment banks, and insurance agencies.

Identify and prevent suspicious activity

Access software remotely via mobile devices

Accept and process online payment transactions

Manage risk that occurs from systems failure or inadequate processes

Receive data and information in real time

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Analyze potential risks across the organization

Initiate collection and analysis of known risks

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Monitor or audit historical and current transactions to analyze customer account activities

Get Advice

We can help you find the software with the features you need.

Features

4.8 (5)

4.8

Based on 5 reviews

## Pricing

Value for money

4.3 (4)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.3 (4)

4.3

Based on 4 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.8 (5)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.8 (5)

3.8

Based on 5 reviews

## User reviews

Overall rating

4.2

Based on 5 reviews

Filter by rating

5(4)

4(0)

3(0)

2(0)

1(1)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Freelancer

Writing and Editing

### "Why go to the the Bank or ATM? "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

July 20, 2022

I use it most when I need to buy things online or when I need to pay someone quickly. I also use it to load some money into a betting app because I used to buy a voucher at the store where it's a working distance and people had to know what I was doing. Now I do things without anyone knowing.

Pros

Online banking is the future, I like the fact that I no longer have to go to the bank even when I don't have to. The banking fees are low and affordable compared to buying a voucher or having to withdraw money.

Cons

The fact that there's a looming chance of getting hacked on the Internet doesn't sit well with me.

Reasons for choosing Trustly Pay

Because it's not safe to withdraw money at the ATM.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LM

Lucy M.

Unemployed

Accounting

### "Online banking payments "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

April 11, 2022

I've been using online banking for over 2 years and it's the best I'm able to take money out and send money to people very easily.

Pros

This software is very easy to use and is very quick. It lets you send money to people from the comfort of your own home. No need to go to the bank all the time and I would give the app a full 5 stars. I've been using online banking for over 2 years now and I love it.

Cons

What I don't like is you have to go to the bank to set it up for ID purposes and if you forget your details you get logged out and have to revisit the bank to sort it out other than that it's great

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AK

Aivar K.

Administrator and owner

Marketing and Advertising

### "One of the best ways to top up a balance in many online payment systems"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 6, 2021

Removes the need to manually fill out payment details whenever I move funds to PayPal or Skrill. Also makes it instant.

Pros

Remembers my details Reliable and easy to use Low fees In most cases, instant processing

Cons

Sometimes, when a bank changes its UI, Trustly breaks, and it can take a couple of weeks for them to fix it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KR

Kathy R.

Administrative assistant

Government Administration

### "Banking necessity "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 30, 2021

Use daily both personal and professional keep track all bank accounts trustworthy

Pros

Keeps track of personal and companies finance I knew quickly when overcharged very easy to use and easy way keep track

Cons

Love everything great access to bank account and ease of use there’s nothing I don’t like easy instructions

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SS

Shannon S.

Artist

Arts and Crafts

### "Just a little upgrade needed"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

5.0

5.0

Customer Service

1.0

1.0

Likelihood to Recommend

10/10

May 6, 2021

Overall if they upgraded with more Bank options sign in options and Mobile banking choices I would definitely use online banking for good

Pros

You can easily pay bills with online banking and set recurring payments so you don't forget

Cons

There are not a lot of Bank options and no mobile banking options

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)