# InspectNTrack Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is InspectNTrack the right Inspection solution for you? Explore 56 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/211507/InspectNTrack/reviews

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InspectNTrack

4.3 (56)

[View alternatives](https://www.capterra.com/p/211507/InspectNTrack/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of InspectNTrack

Ease of use

4.1

Customer Service

4.3

## Pros and Cons in Reviews

RS

Randi S

Vice President of AdministrationPublic Safety, 11 - 50 employeesUsed the software for: 1-2 years.

“Setting up each customer seemed like it was going to be an overwhelming task, but the team at Inspect-N-Track was with us through every step and made it a seamless transition.“

September 11, 2024

MF

Marnie F

Firefighter EMTAirlines/Aviation, 501 - 1,000 employeesUsed the software for: 6-12 months.

“Been using it for a year and still working the bugs out but then there’s an update and different problems.“

October 30, 2024

TB

Ty B

Operations ManagerConsumer Services, 11 - 50 employeesUsed the software for: More than 2 years.

“What I liked most about InspectNTrack is its robust and customizable reporting features.“

September 11, 2024

MF

Marnie F

Firefighter EMTAirlines/Aviation, 501 - 1,000 employeesUsed the software for: 6-12 months.

“It crashes a lot.“

October 30, 2024

TB

Ty B

Operations ManagerConsumer Services, 11 - 50 employeesUsed the software for: More than 2 years.

“They even respond to product ideas and try implementing the ideas if the feel it will help other customers as well.“

September 11, 2024

MF

Marnie F

Firefighter EMTAirlines/Aviation, 501 - 1,000 employeesUsed the software for: 6-12 months.

“Not user friendly.“

October 30, 2024

CR

Cody R

Fire and Life Safety TechnicianPublic Safety, 2 - 10 employeesUsed the software for: 1-2 years.

“It eliminated tons of paperwork for me.“

November 7, 2024

DC

Daniel C

Area CoordinatorChemicals, 51 - 200 employeesUsed the software for: 1-2 years.

“Vocabulary used can make it hard to understand what you want to find out“

November 20, 2023

## Showing most helpful reviews

Showing 1-25 of 56 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Armen S.  
Supervisor  
Hospital & Health Care  
Used the software for: 2+ years

### "INT "

November 6, 2020

5.0

Pros

user friendly, and suites our needs on performing mandatory inspections

Cons

importing of data should be automated, or made easier

Reason for choosing InspectNTrack

less complicated

Review Source

TB

Ty B.  
Operations Manager  
Consumer Services  
Used the software for: 2+ years

### "InspectNTrack has revolutionized our operations with unmatched reporting and exceptional customer service"

September 11, 2024

5.0

My overall experience with InspectNTrack has been exceptional. The platform has revolutionized how we manage and track tasks on inspections, offering unmatched reporting capabilities that have greatly enhanced our efficiency and client satisfaction. It’s easy to use, integrates smoothly into our workflow, and has become an essential tool for our business. The customer service has been top-notch, always responsive and eager to assist with any questions or issues. They even respond to product ideas and try implementing the ideas if the feel it will help other customers as well. Overall, InspectNTrack has provided us with a competitive edge in the industry and continues to deliver outstanding value.

Pros

What I liked most about InspectNTrack is its robust and customizable reporting features. The platform is user-friendly and allows for seamless management of inspections, which has significantly improved our efficiency. Additionally, the exceptional customer service sets it apart, providing quick and helpful support whenever needed.

Cons

Not to many cons, sometimes the website can be pretty slow due to the immense amount of data that is involved. It is understandable.

Alternatives considered

[ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/)

Reason for choosing InspectNTrack

The reporting is outstanding! We would love to see inspectntrack work with service trade, but it seems they don't like to because service trade also offers barcode scanning.

Review Source

Response from Wentworth Solutions

September 13, 2024

Thanks for your review, we’re so happy that InspectNTrack is working well for you.

MF

Marnie F.  
Firefighter EMT  
Airlines/Aviation  
Used the software for: 6-12 months

### "Boeing Seattle"

October 30, 2024

1.0

Been using it for a year and still working the bugs out but then there’s an update and different problems.

Pros

In theory it should be great. But using it not so good.

Cons

It crashes a lot. Not user friendly. Can’t just use IPad you have to go to the desk top.

Switched from

[Dropbox Paper](https://www.capterra.com/p/188157/Dropbox-Paper/)

Management made us. So they could track it easier. Everything is going electronic. We did not use Dropbox we used paper and a hole punch. I could not move on without picking one.

Review Source

Response from Wentworth Solutions

December 20, 2024

Hi Marnie, I understand that switching from a familiar, paper-based process to a new digital one disrupts your routine and is no fun. I think the software change was sprung on you quickly and without enough personalized training because it was a corporate decision and your team is so large. I appreciate you reaching out to request help and believe that we've overcome many of your roadblocks through better setup, training, and process improvements. We will continue to be here to support you and ensure that you succeed on your new digital journey!

CL

Chris L.  
Health and safety technician  
Machinery  
Used the software for: 2+ years

### "Inspect 2024"

October 29, 2024

4.0

It’s really easy to use and we have thousands of inspections that we use it for

Pros

It’s really easy to use. We have thousands of inspections that we store data and never have any issues

Cons

To be honest I don’t have any issues with it

Reason for choosing InspectNTrack

It’s works best for us. Plus it was a easy setup

Review Source

Response from Wentworth Solutions

December 20, 2024

We're thrilled that InspectNTrack is saving you time and is easy to use!

RB

Richard B.  
Senior Field Technician  
Construction  
Used the software for: 6-12 months

### "S&S Sprinkler Co"

November 10, 2023

5.0

Pros

I like the convenience of the system to be able to upload and download from anywhere in the field. The system works perfectly for our inspections and keeping track of where fire extinguishers or other fire systems are.

Cons

So far we have not found anything that we don't like about the system. It works in the way we need it to work.

Reason for choosing InspectNTrack

This system works better for our inspections and can keep track of the equipment with ease. Asurio takes more time to move equipment around and having to update it way to much.

Switched from

[FacilityManager](https://www.capterra.com/p/10005852/FacilityManager/)

The older version was no longer compatible with our scanners and we needed to have more accessibility in the field for our customers.

Review Source

Response from Wentworth Solutions

November 17, 2023

Thanks for your review! The ability to use the mobile app without wifi is vital to many of our customers and we're glad to hear that its working well for you.

MF

Marty F.  
Maintenance Reliability Engineer  
Facilities Services  
Used the software for: 2+ years

### "Great Product - Absolutely Critical"

November 13, 2020

5.0

InspectNTrack is a great product that would force many of our preventive maintenance work orders back to paper if we did not have it. It's fantastic as a recording and historical data tool for the operations at our site. We find better consistency in our PMs and more failures caught when using this software. Brady and now Wentworth have been great customer support since taking over management of the software.

Pros

There are a number of great things to list about InspectNTrack. It is a great tool for asset management and also mobile inspection. With the ability to use this on a variety of different mobile devices, it is a great tool to have out in the field for preventive maintenance. The asset management component makes it easy to pull histories and manage failures on equipment from previous inspections. The ability to scan barcodes direct from the app is a great feature as well. Customer service has also always been a plus between the two \[SENSITIVE CONTENT HIDDEN\] of the software that I have worked with.

Cons

Some complaints from the users come from the ease of use, it's pretty intuitive but there are some areas that employees can get hung up on if not properly trained. Using this app on iOS, I think there are some upgrades that can be made to the app in terms of features. There are also some other upgrades that could be made to the desktop webpage and we would like it to connect data to SAP for our systems to be integrated. Wentworth has been great with working with our team so far on improvements that we would like to see.

Alternatives considered

[GoCanvas](https://www.capterra.com/p/139882/Canvas-Mobile-Forms/)[eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/)[SiteLine Dashboard](https://www.capterra.com/p/160473/SiteLine/)[Weever](https://www.capterra.com/p/182309/Forms-Manager/)[Electronic Work Instructions](https://www.capterra.com/p/142117/Electronic-Work-Instructions/)

Reason for choosing InspectNTrack

While I wasn't part of the team that initially bought InspectNTrack, we had a brief period of scouting for other companies after Brady stated they would no longer support the product with no plans for a sale. At the end of the day, none of these other companies had the powerful asset management, route building capabilities, question types, or reporting capability that InspectNTrack has. This software worked the best for us.

Review Source

MA

Michael A.  
Firefighter  
Public Safety  
Used the software for: 2+ years

### "Review of InspectNTrack "

November 21, 2020

4.0

I think the new app is better, the old one would crash after doing a few inspections. We use the app for fire extinguishers, standpipe valves, and fire drills inspections.

Pros

I like the report design, red and green pie charts. We are able to quickly look at them to see what's done and still due.

Cons

I think it should be opened for all devices vs having to pay for a license for a few devices. It would be nice to also be able to add pictures to the equipment on the mobile device vs. taking the picture on a devices, emailing it to myself and uploading though the website. Also, as an administrator of the system, it would be nice to be able to edit on the mobile device on scene vs. having to go back and sign onto computer and long into the website. Finally, it would be nice to be able to long on multiple users on the website vs. having being able to use one license. We also have been using Haligan software for vehicle inspections and able to use personal mobile devices to do vehicle checks.

Review Source

MM

Mark M.  
EHS Coordinator for Fire and Emergency Services  
Consumer Goods  
Used the software for: Less than 6 months

### "Interested But Unsatisfied "

October 29, 2024

3.0

I think between my 2 comments above I have described my feelings on the product.

Pros

I like what I think it could do as far as keeping track of all our extinguishers, fire hose, and life safety equipment like harnesses, rope and accessories. I would like to be able to just look and see what our inventory is and when items are due for testing and replacement.

Cons

The problem I have is that the little bit I have used it, and I'll explain why it's a little bit, it is just not a very user-friendly system to be able to just enter something and keep going. It takes too long to input the information the way I need it and with everything else I have going on I really don't think I'm going to recommend that we renew our contract next year.

Review Source

Response from Wentworth Solutions

December 20, 2024

We're sorry to hear that you're having a hard time with the software. It is designed to allow new equipment to be added with just a few clicks on mobile and to record inspections in seconds with a barcode scan. We would like to schedule some time with you to review your workflow process and ensure that the app is being used as efficiently as possible. Your identity is hidden from us so we would really appreciate if you could contact us to schedule training at 440-212-7696.

JW

Jackson W.  
Facility Manager  
Textiles  
Used the software for: 2+ years

### "A Huge Time Saver!!!"

October 10, 2024

5.0

The process was super smooth, it took me off dozens of spreadsheets into a single program and saved us tons of time.

Pros

I loved how easy it was to use! The reports are great for showing compliance and showing our management that everything was completed.

Cons

I have no complaints, as of now I have found no issues with the software.

Review Source

Response from Wentworth Solutions

December 20, 2024

Thanks for your review. We're so happy to hear that you were able to get rid of all your spreadsheets and streamline your inspection process with InspectNTrack!

MD

Matthew D.  
Captain  
Public Safety  
Used the software for: 2+ years

### "FD Review of InspectNTrack "

November 6, 2024

4.0

I have used the program for 10 plus years and most of that being the administrator and would do it again if I could. The program makes the operator and the records focal life a lot easier. It is a bit of work for the administrator if you have an ever changing site. But I would still use the program if I had an option to change.

Pros

The function and customization of setting up the program. It allowed us to do a lot more things than just the listed tasks.

Cons

The program has been a bit glitchy over the years causing us to contact customer support. With that being said they have always addressed are issues in a timely manner.

Review Source

Response from Wentworth Solutions

December 20, 2024

Thanks for your honest review. We appreciate your continued use of InspectNTrack.

JJ

Jan J.  
Security Manager  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Great tool to use to produce reports"

November 18, 2020

4.0

Overall experience has been very good it’s apart of our daily chores. I would rate 4 stars because there is always room to make improvements on most products.

Pros

It’s a great tool to use to produce reports. Helps to track the amount of work an employee completes on a shift. Helps to manage maintenance of equipment and assets. A fun way to complete work. Provides good tech support and training on the APP.

Cons

An employee can fill in information without actually patrolling and scanning an item or equipment. There are times when a barcode has to be scanned 2-3 times before it pulls up the right barcode information or it takes long on a single try to read a barcode. Some Barcodes that are exposed to the elements fade over a period of time and need to be replaced quicker than expected.

Reason for choosing InspectNTrack

Met the product being used not aware of who chose it.

Review Source

JH

Joseph H.  
Security and Crisis Management Superintendent  
Oil & Energy  
Used the software for: 2+ years

### "Fire protection equipment"

November 11, 2020

4.0

Pleased with the product and looking forward to more improvements that have been promised.

Pros

The ability to track all equipment using a bar code scanner and utilize the system to answer any questions needed to comply with NFPA

Cons

The reporting features could be improved upon. The formatting of the "buildings" and the overall setup does not allow for industries that do not utilize buildings to organize their equipment in a better and more organized format.

Reason for choosing InspectNTrack

field ID did not have the functionality at the time that InspectNtrack provided at the time.

Review Source

Response from Wentworth Solutions

November 12, 2020

Thanks for your review! We are frequently asked for custom reporting options so we are now offering InspectNTrack integrations with data analytics tools such as Power BI and Tableau. This gives our users access to their raw data so that they can easily configure custom reports and view the data in a way that is most beneficial to them. InspectNTrack can be configured in many different ways beyond the basic building model. Please feel free to contact us if you would like us to look over your setup and help streamline it.

KP

Keith P.  
Assistant Fire Chief  
Oil & Energy  
Used the software for: 2+ years

### "InspectNtrack "

November 16, 2020

5.0

We like the product and have used it for years the support group have been very helpful

Pros

The ability to move an asset from one location to another in the field on the hand held device. Report generator. Custom dash board

Cons

The report generator could be improved

Reason for choosing InspectNTrack

The ability to move an asset from one location to another in the field on the hand held device.

Review Source

AW

Anthony W.  
Fire Safety Inspector  
Hospital & Health Care  
Used the software for: 2+ years

### "Usage of InspectNTrack"

November 16, 2020

5.0

Very satisfied.

Pros

Easy to use, easy to train someone on. Pulling up monthly reports or individual assets is a plus.

Cons

When adding a new asset to a route. It goes to the end of route. Wanting it to go into the route where it is scanned when using a Apple IPad, not keeping it at the end.

Review Source

BW

Brett W.  
Safety Supervisor  
Utilities  
Used the software for: 2+ years

### "InspectNTrack review"

November 11, 2020

4.0

It has been a valuable product in helping us stay in compliance with the required readings that we take.

Pros

The ability to add and remove content is a very nice feature that allows us to personalize the product.

Cons

It has been hard for us to find a reliable scanning tool to use with the software.

Reason for choosing InspectNTrack

InspectNTrack seem to fit our needs better than anything else we looked at.

Review Source

Response from Wentworth Solutions

November 12, 2020

Thanks for your review! This year we built and released a new version of our mobile app for Android. We configured the app to work with new, enterprise-grade scanners made by industry leader Zebra. Please feel free to contact us if you would like some scanner recommendations.

MP

Marley P.  
Sr. Fire Protection Specialist  
Utilities  
Used the software for: 2+ years

### "InspectNTrack, a very good product."

November 9, 2020

4.0

InspectnTrack has made my work easier with details of what equipment is available and what equipment is deficient. This allows me to resolve issues with equipment quicker.

Pros

InspectnTrack has many features that help me to manage the inspections of equipment with the details I need to ensure equipment reliability.

Cons

I would like to see this software more easily or quickly give me data about what has been completed and what has not.

Reason for choosing InspectNTrack

This is the product that other areas of my company were using and after inquiring about their experience with this product I decided to use it also and have not been disappointed.

Review Source

dK

dave K.  
Sergeant  
Public Safety  
Used the software for: 2+ years

### "Used for Life Safety Inspection"

November 20, 2020

4.0

Keeps good records of life safety inspection that is audited by outside agencies.

Pros

Very easy to use and integrate with scanning hardware.

Cons

Software can be buggy at times. Often crashes on iphone when scanning certain barcodes.

Reason for choosing InspectNTrack

N/A

Review Source

mE

marion E.  
fire chief  
Aviation & Aerospace  
Used the software for: 2+ years

### "inspectntrack use"

November 20, 2020

5.0

We have been pleased with the system and since we are a government contractor The folks like how they can audit our inspections by use of barcode system

Pros

The ability to time and date stamp inspections alojng with ease of running reports

Cons

Use with NFPA 25 and 72 inspections We wanted to be able to use these forms to complete these inspections and load to cloud but the format was not available.

Reason for choosing InspectNTrack

the overall ease of using system

Review Source

TW

Tod W.  
Life safety tech  
Education Management  
Used the software for: 2+ years

### "Good tracking function"

November 17, 2020

5.0

Great software

Pros

I know where any extinguisher is on campus

Cons

Needs a way to produce needed barcodes for printing on pc.

Review Source

DM

Debbie M.  
AAII  
Higher Education  
Used the software for: 2+ years

### "InT Review"

November 8, 2024

4.0

My experience has been very good. The few times I've needed help and their tech people have been nice and most of the time the issue is resolved in the same day.

Pros

Since we don't use a lot of the features, it has been simple to figure out how to use and use

Cons

When scan a tag and get a message something like I0987 is not found when the tag scanned was A7695.

Review Source

Response from Wentworth Solutions

December 20, 2024

We're happy to hear that you've had a good experience with InspectNTrack and that our support department has been helpful!

VR

Verified Reviewer  
VP of Operations  
Warehousing  
Used the software for: 6-12 months

### "Awesome inspection software"

September 10, 2024

5.0

Pros

It is easy to use and makes my inspections much faster. Customer support is great.

Cons

So far I don't have any complaints, it works great.

Review Source

Response from Wentworth Solutions

September 12, 2024

Thanks for your review, we're so happy that the software is working well for you.

RS

Randi S.  
Vice President of Administration  
Public Safety  
Used the software for: 1-2 years

### "Very satisfied with this system!"

September 11, 2024

5.0

Though there has been a bit of a learning curve, we have been completely satisfied with this system and plan on continuing to utilize it for years to come!

Pros

Inspect-N-Track has changed the way we do business, completely. Our customers love the ease of which they can log in and pull their own data and we love the wonderful customer service we receive any time we have programming questions. Setting up each customer seemed like it was going to be an overwhelming task, but the team at Inspect-N-Track was with us through every step and made it a seamless transition.

Cons

Sometimes I do wish there were more available fields. We've had to use fields in a way they aren't necessarily intended, just so that we can view all of our essential data.

Review Source

Response from Wentworth Solutions

September 12, 2024

Thanks for your review! We work hard to provide great customer service and I'm glad that it's working for you. InspectNTrack does offer the ability to add additional fields throughout the software. We'll reach out and help you get these setup.

WB

William B.  
Tech Development  
Food Production  
Used the software for: 2+ years

### "InspectNTrack"

September 11, 2024

5.0

I've been a customer of there's for many years any time I need anything they are will to do whatever it takes.

Pros

The customer support is fantastic! they use top of the line equipment and is really easy to use. the software is very easy and if you need any help the video's are great!

Cons

Nothing, this company has a great product and works great for us! it would be helpful to have a training, mod like a hierarchy of what's needed for a full inspection. step by step.

Review Source

Response from Wentworth Solutions

September 12, 2024

We're so glad to hear that you're happy with our customer support. Thanks for the suggestion on the training module, we will be sure to add that to the online knowledge base.

CR

Cody R.  
Fire and Life Safety Technician  
Public Safety  
Used the software for: 1-2 years

### "Tons of Trees Saved!"

November 7, 2024

5.0

Overall the program is great. It eliminated tons of paperwork for me. It's great being able to switch between my phone or handheld scanner as needed or even verify inspections from the desktop.

Pros

Ability to tailor my inspections and equipment to my needs.

Cons

Desktop interface could use some work. An updated UI would be nice. Overall it still does the job.

Review Source

Response from Wentworth Solutions

December 20, 2024

We're happy to hear that InspectNTrack is working great for you, and that we're working together to save trees!

GW

Greg W.  
Deputy Chief Fire Department  
Airlines/Aviation  
Used the software for: 1-2 years

### "INT/Wentworth Review"

November 8, 2024

4.0

Great experience and the support from \[sensitive content hidden\] and team have been excellent!

Pros

It makes inventory and inspections accurate and explainable

Cons

No complaints. I'm just on the caboose end of the technology train!

Review Source

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