# Page 2 | InspectNTrack Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is InspectNTrack the right Inspection solution for you? Explore 56 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/211507/InspectNTrack/reviews

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InspectNTrack

4.3 (56)

[View alternatives](https://www.capterra.com/p/211507/InspectNTrack/alternatives/)

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Last updated March 13th, 2026

# Page 2 - Reviews of InspectNTrack

## Showing most helpful reviews

Showing 26-50 of 56 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CJ

Charles J.  
Fire Safety Specialist  
Higher Education  
Used the software for: 2+ years

### "The Number One product on the market for inspection tracking of fire and safety equipment"

November 6, 2020

5.0

Tracked inspections on Fire extinguisher program for up to 7000 fire extinguishers, for 800 Sprinkler valves/60 Pre-Action and Dry valves/40 Kitchen Hood systems/50 Gaseous suppressions systems, in a 4,000,000 sq ft hospital complex . Integrated inspections of AED's, Eyewash stations, Emergency management signage, Designated Hot Work Areas etc… on a 35,000 student university campus with over 200 buildings. Figured out how to download data from it into other programs for completing billings.

Pros

This product is very versatile. It takes some learning and trial and error to determine the best way to use it. But once you get it figured out, it is very effective. I have been using it since 2005. Worked with the original light scanning hardware devices and progressed through all of the windows and now Mac based hardware devices. The Software has had its hiccups but the company that built it always worked through those issues. 5 years ago they sold to a company that didn't support it. Last year they almost when out of business but a new company contracted to keep it going. VERY Happy that that happened. VERSATILE!!!

Cons

Wish that they would just charge more for it and do it by the software package. I don't believe it has ever been marketed properly. The people who use it don't very often know how to maximize its use and it is marketed to their level instead of the fantastic level that it was designed for. It can be used for any fire safety, hospital safety, lab safety, environmental safety inspection program by simply using its programming functionality. But you have to be able to understand its functions. Takes some learning and most of the users looking for this kind of software, don't want to spend the time to figure it out. Very good reporting functionality as well.

Reason for choosing InspectNTrack

We were very glad that INT stayed viable because all others were either too big and expensive, due to being more like a full maintenance program that usually only barely touched on our needs or too small and simple that didn't give us any functionality. INT is right in the middle between them and their is nothing else out there like it that give its versatility, reporting capabilities and is priced comparably. The only suggestion I have is on how it is sold. We could benefit by paying more for the software and having more versatile use of user devices. Not be billed by device but by size of program or some such thing. Right now we are getting a good deal but we are most limited by having to share devices due to device licensing limitations.

Review Source

VR

Verified Reviewer  
Paramedic Fire Inspector  
Public Safety  
Used the software for: 2+ years

### "Good program for the money and support."

November 11, 2023

5.0

Good experience but can be exceptional if it was easier to clean up when bad data in and need to get bad data out. Developer response is very slow to tech issues. The tech support level are very good people but limited to their level.

Pros

Support is very responsive. The program has lots of potential.

Cons

Lots of potential hangups on labeling, categories etc. the program is so open that you can have poor database management very quickly. User management does not in my opinion create good levels of separation for who can do and access features.

Reason for choosing InspectNTrack

Price was an obvious factor. The ability to do mobile inspection ultimately drives our mission to accomplish our daily and monthly tasks.

Review Source

Response from Wentworth Solutions

November 17, 2023

Thanks for your review! We're happy to hear that our live support desk has worked well for you. The program is open ended to ensure any type of equipment or inspection can be managed. As such, it is important to control edit/setup abilities so that untrained users don't make changes. The user permissions are customizable to facilitate this. If you need help adding better layers of separation to your users please contact our support desk and we'll be happy to show you how to do this.

EP

Enoch P.  
Fire Protection Specialist  
Higher Education  
Used the software for: 2+ years

### "Inspect n track review"

November 27, 2023

4.0

We have had Inspect N track since before it was inspect N Track all the way back to the beginning versions and original companies.

Pros

Keeps track of service and inspection dates.

Cons

I don't spend enough time with it to be proficient.

Reason for choosing InspectNTrack

all the companies that we looked at couldn't guarantee proper migration of our data.

Review Source

Response from Wentworth Solutions

November 29, 2023

We're happy to hear that the software is tracking your service and inspection dates properly. We would invite you to take advantage our training opportunities including the online knowledge base, webinars, and annual user's group convention. Of course, you can always contact our live support department for simple training questions as well.

EK

Eric K.  
Fire Safety Technician  
Higher Education  
Used the software for: 2+ years

### "Excellent Product For Fire Safety"

November 23, 2020

4.0

This system is used to track fire extinguishers, sprinkler equipment, generators and other public safety equipment in a University setting. Use of the iOS software allows us to carry one device to handle our daily inspections, instead of the days of the Pocket PC which required us to carry our phone and barcode scanner. This program allows us to track our equipment for regulatory needs and easily access and print reports.

Pros

We have been using InspectNTrack since 2015. This was an upgrade from our previous Taskmaster for Fire & Safety software. We were able to convert all of our old data to use with this system. We have used both the Pocket PC Dolphin scanners and are now using iPhones with no problems. The software is easy to use and has plenty of options for our operation.

Cons

I have not experienced any major issues that have not been handled by the support staff at your company.

Reason for choosing InspectNTrack

We looked at several other vendors prior to purchase. Some include Firebug, and Master Lock Field ID. Most of these programs had some limitations that did not work with our operation. They also had issues converting our data, to their formats. One of the big reasons to stick with a similar product was the ease of data conversion.

Review Source

Response from Wentworth Solutions

February 3, 2022

Thanks for your review. We're happy to hear that InspectNTrack is doing an excellent job for you at your university campus!

HK

Hieu K.  
Senior Electronic Technician  
Hospital & Health Care  
Used the software for: 2+ years

### "Need more improve on barcode reading and report options"

November 27, 2023

5.0

Pros

\- Data maintenance and collect. - Report format.

Cons

Mobile app not reading barcode (Wentworth)

Review Source

Response from Wentworth Solutions

November 29, 2023

Thanks for your review! We have several options that help with barcode reading you can try. You can enable the automatic flashlight feature to facilitate reading barcodes in dark areas, or you can pair a BlueTooth or USB scanner with your device for instant reads. We even have long range scanner options that pickup barcodes on ceiling mounted emergency lights!

gH

ghislain H.  
Sante et securite du travail  
Higher Education  
Used the software for: 6-12 months

### "Avis utilisateur"

November 14, 2023

4.0

un gain de temps sur les opération de suivie de nos équipement et

Pros

La séparation emplacements et matériels. lecture de code barre

Cons

il y a selon mon utilisation la zone est en trop. client-division-route

Switched from

[Microsoft Access](https://www.capterra.com/p/233275/Microsoft-Access/)

vetuste dans son fonctionnement pas de suive connecter

Review Source

Response from Wentworth Solutions

November 17, 2023

Thanks for your review, we're happy to hear that you enjoy the location management and barcode scanning capabilities! The Route Builder does offer a lot of depth of hierarchy which is great for large implementations but can seem unnecessary for a smaller implementation, but we are able to suppress levels of the hierarchy that are not needed.

JH

James H.  
Fire Safety Supervisor  
Facilities Services  
Used the software for: 2+ years

### "Fire Safety Inspection Records"

November 13, 2023

4.0

Pros

To have all of our inspection records on one system.

Cons

The vast library can make it difficult to navigate through it.

Review Source

Response from Wentworth Solutions

November 17, 2023

Thanks for your review! InspectNTrack does manage all types of equipment, so we're happy to hear that you enjoy having all your records in one system.

WE

William E.  
Manager of Fire Protection Systems  
Education Management  
Used the software for: 2+ years

### "Inspectntrack "

November 7, 2020

4.0

I have been using this software for 10 years, Tiscor Brady had been working on integration aspect to work with Maximo. After a few years of conversations with the company they just gave up on the process siting it was not a top priority for them. This integration with maximo is paramount to our continued use of this software. I have inquired when the company first acquired inspectntrack i was told that it is possible and the new company was working on the process. To date I have not heard any news on the progress even though i have asked.

Pros

The software makes my inspectors job pretty easy, it helps to keep my program and university compliant with the state and city laws.

Cons

The Company has not gotten to the integration part with Inspecntrack as this point.

Reason for choosing InspectNTrack

My former Boss took a job with Tiscor Brady and knew it would/ could benefit the university's goal of testing and inspecting our fire protection system components and emergency light and fire extinguishers.

Review Source

Response from Wentworth Solutions

November 12, 2020

Thanks for your review! We're glad to hear that InspectNTrack making it easy for you to keep your university campus safe. We're sorry to hear that your integration project has not received the attention you hoped for. Wentworth has a lot of experience with system integrations and would be happy to analyze your request. Please contact me directly so that I can streamline this request for you.

JA

Jim A.  
general manager  
Facilities Services  
Used the software for: 2+ years

### "Reliable service, but could be more user-friendly"

November 6, 2020

4.0

I have used this program for over 20 years and overall it is much better than it was originally, but it had much more flexibility in report generation in its earliest incarnations.

Pros

Reliability...the data servers are rarely down (since purchased from Brady)

Cons

In reports, the "sort by" drop down menu could use more choices...and even a second tier of sort...it would also be VERY helpful to add the hidden data column of "location order within zone" as well as by zone. In example we choose the detailed task report for a route to create a report for our service techs of extinguishers that need to be removed from service for 6-year or hydrotest by the end of current year. Currently we have to run this report zone-by-zone...print each page, even if there is only one or two items per page....IF we could sort by zone and then by "location order within zone" then we could print one continuous report for the entire route, separated by zone and list the items in the order that the technician should encounter them if they are following the zone in the proper order. Likewise when printing route reports for clients the locations could be in an order that is more useful for them to audit or review.

Review Source

VF

Volodymyr F.  
Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "Northwell "

November 17, 2023

5.0

Pros

Real-time tracking and simplicity using handheld devices.

Cons

Reports should be more simplified or templates provided.

Review Source

Response from Wentworth Solutions

November 29, 2023

Thanks for your review! We're happy to hear that you enjoy the simplicity of performing inspections on the mobile app. We do offer many report templates and can help you customize and save your reports to your profile for one-click running. Please reach out to our support department or your implementation specialist for help with setting this up.

GE

Garrett E.  
Deputy Fire Chief  
Facilities Services  
Used the software for: 2+ years

### "Boeing Mesa Review"

November 11, 2020

3.0

The software has been satisfying our requirements, but we need it to do more.

Pros

It's a software utilized to track fire extinguishers and their inventory.

Cons

Live updates for inspections. Currently you have sync the scanner to update it on the server. It would save time to have it consistently synced in real time. The ease of use is also a major issue. It is not very user friendly making it very difficult to train new personnel on the system.

Reason for choosing InspectNTrack

We migrated from Tiscor to Facility Manager to Inspect N Track.

Review Source

Response from Wentworth Solutions

November 12, 2020

Thanks for your review! Our mobile app was intentionally built to work without Wi-Fi so that we could accommodate users in challenging environments. That being said, there is a work-around we can train you to use that offers live updates to the system. This year we built and released new versions of the InspectNTrack app that work with devices running Android and Windows 10. We also have an existing app for iOS. These touchscreen friendly apps were designed to be very intuitive and easy for employees to learn and use. We would welcome the chance to show you a demo of the new technology. Please feel free to contact us if you would like to learn more.

SM

SCOTT M.  
Fire Inspector  
Mining & Metals  
Used the software for: 2+ years

### "Inspection programs"

November 20, 2023

5.0

Overall, it has been a great program, we have been using it for 15+ years and has saved us a lot on manpower, administration and paperwork.

Pros

Ease of use after setup. Ease of Reports for Insurance Inspectors and Management.

Cons

Price and Setup with our IT security issues.

Review Source

DL

Dustin L.  
Supervisor, Fire and Life Safety  
Facilities Services  
Used the software for: 2+ years

### "Review"

November 11, 2020

4.0

While we never got this to where we thought it should with setup and reporting, it did work well for daily use by our staff. In the end the annual cost as well as the reporting where the reason we have moved on.

Pros

makes daily use easy, and efficient for front line staff

Cons

setup, and reporting always seemed to be troublesome for us

Reason for choosing InspectNTrack

We used InspectNTrack for a number of years, and did not look at using anything else untill it was going to be sunset by previous owner. During that process we determined our internal software would work and offer more customized reports.

Review Source

Response from Wentworth Solutions

November 12, 2020

Thanks for your review! In order to accommodate the unique reporting needs of each of our users, we are now offering InspectNTrack integrations with data analytics tools such as Power BI and Tableau. This gives our users access to their raw data so that they can easily configure custom reports and view the data in a way that is most beneficial to them.

BB

Brant B.  
Fire Protection  
Plastics  
Used the software for: 2+ years

### "Inspect and Track Review"

November 16, 2020

5.0

Fire and Life Safety inspections.

Pros

The ability to have full control of the inspections. If a quarterly inspection is due, but was satisfied by the annual inspection, the quarterly inspection will show complete for that quarter that the annual was complete. A system that works for you and not against you. Also, we own the information.

Cons

If we could link discrepancies to SAP that would be great! Provide user specific inputs in the discrepancy area to align with our current SAP system. The link between Inspect n Track and SAP is the biggest hurdle for us at the moment.

Alternatives considered

[ScanSeries](https://www.capterra.com/p/128826/ScanSeries/)

Reason for choosing InspectNTrack

It was already established when I took my current role.

Review Source

JW

Jason W.  
Life Safety Inspector  
Hospital & Health Care  
Used the software for: 2+ years

### "OK Software"

November 6, 2020

3.0

Pros

I like the hardware options the it provides. The web interface seems pretty decent.

Cons

The lack of a decent summary page when generating reports. The difficulty in trying to clean up an existing database that was set up many years ago. The age of the iOS app is showing. Its lacking features that are available on other hardware. Would be nice if there was a more guided approach when setting up your data structure, to be using best practices when structuring.

Reason for choosing InspectNTrack

System was already in place when i joined the company.

Review Source

Response from Wentworth Solutions

November 16, 2020

Thanks for your review! We are pleased to let you know that we will be publishing a new iOS app shortly which has an updated appearance and includes the entire feature set offered on our other apps. We offer a structured setup and configuration training program to all new customers with many suggestions for best practices for data structure and route organization. Please contact me if you would like this forwarded to you for review. We are also offering our customers the ability to customize data reporting and views with our new data analytics integrations. Please contact us if you would like more information.

TC

Timothy C.  
Life safety tech  
Education Management  
Used the software for: 2+ years

### "InspectNTrack "

November 6, 2020

4.0

Pros

Easy to learn to use and train others to use

Cons

The android version on my phone is hard to pick up barcodes and for some reason is case sensitive where the iOS version it doesn’t seem to matter if the barcode is lower case but program is upper it will still scan but the android version if they don’t match it says barcode not found... scanning with both using the camera is impossible in low light .. and some times the program is glitch and will be slow to move between bringing the camera up to scan and the passing or failing will be slow and will have to sync and log out and restart program to get it to work right

Review Source

TB

Timothy B.  
President  
Facilities Services  
Used the software for: 2+ years

### "Great product but needs work"

November 11, 2020

2.0

We are in the fire protection compliance business and the reporting in this industry is critical and InspectNTrack delivers on this front

Pros

Easy to train users, easy to use, reporting is great

Cons

Entering new check points is really really slow. We could scan hundreds of check points in a day and the data never shows up in the system after syncing. This seems to be a ongoing issue.

Review Source

Response from Wentworth Solutions

November 12, 2020

Thanks for your review! We're pleased to hear that you enjoy the ease of use and reporting functions within InspectNTrack. We employ a live, US based support desk who would be happy to assist you with checkpoint setup concerns. Please feel free to contact us.

CS

Christine S.  
Manager, Facility Management  
Facilities Services  
Used the software for: 2+ years

### "Fire Life Safety inspections"

November 6, 2020

4.0

We have used this program for over 2 years for fire life safety inspections. It is very time consuming to input the information. Overall it is an easy system and has been very useful to us and reduced our time when preparing reports.

Pros

The product is very good and easy to enter however time consuming. It would be nice to down a spreadsheet and have the data input quickly. Manual input is very time consuming and tedious. Printer options for labels could be better, we'd like to see other printers that can use bar coding.

Cons

Manual input is way too slow too time consuming.

Review Source

LF

Lew F.  
Life Safety Specialist  
Hospital & Health Care  
Used the software for: 2+ years

### "Good software"

November 20, 2020

4.0

Overall, I have liked using the software. I have nothing to compare it to, but I have been pleased with it for the 7 years I have been using it.

Pros

I like that the software is fairly easy to operate, but I never received the full training (from \[SENSITIVE CONTENT HIDDEN\]) so some features I am not familiar with. Really like the format, and appearance, of the reports.

Cons

I do not like that the software seems to auto-advance while I am doing my inspections.

Reason for choosing InspectNTrack

Unsure

Review Source

SQ

Scott Q.  
Fire chief  
Automotive  
Used the software for: 2+ years

### "Great Product"

November 6, 2020

5.0

Pros

InspectNTrack was easy to setup and deploy. It is invaluable to tracking all of our fire equipment and their inspection requirements. We are always looking for other ways to expand it's use into other Security related areas.

Cons

None really. Had a hard time at first being able to transfer data through GM's firewall, but was able to find a fix for that.

Review Source

JF

Jarrett F.  
Brewery Security Lead  
Security and Investigations  
Used the software for: 6-12 months

### "Inspections"

November 20, 2023

5.0

So far the system is well rounded and it has help the security team stay in compliance.

Pros

Love how it breaks down the different reports and gives vital percentage information.

Cons

No notifications when system is down. And more tutorials for mythe wide usage.

Reason for choosing InspectNTrack

It was close to the system that we had used in the past.

Review Source

DC

Daniel C.  
Area Coordinator  
Chemicals  
Used the software for: 1-2 years

### "Good product "

November 20, 2023

4.0

Pros

The information functionality is very useful

Cons

Vocabulary used can make it hard to understand what you want to find out

Review Source

NT

Nicholis T.  
national account project manager  
Security and Investigations  
Used the software for: 2+ years

### "Great Inspections software!"

November 6, 2020

5.0

I have been very pleased with Inspect&Track.

Pros

I most like the ability to track the progress of inspections while they are being performed to ensure adequate progress is being made throughout the month

Cons

No issues with the software - I do wish the help section was a little more user friendly

Review Source

JE

Jerry E.  
Manager  
Hospital & Health Care  
Used the software for: 6-12 months

### "GSH"

November 6, 2020

5.0

Excellent

Pros

The ability to be able to take a paper tracking and reporting of activities to a computer based program. Also, to be able to do this on the fly from any location. To be able to prove that a Security was in a particular area and at what time is a very valuable tool to have.

Cons

A little more advancement in reporting more detail.

Reason for choosing InspectNTrack

This program met our needs of being able to track our Security staff movements and helps with reporting activities.

Review Source

RG

Ray G.  
LSS Supervisor  
Higher Education  
Used the software for: 2+ years

### "UCSB Reveiw "

November 13, 2020

4.0

Pros

Easy to use and create reports when needed.

Cons

Don't really have any complaints about software.

Review Source

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