--- title: "SelfServe Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SelfServe Software - reviews, pricing plans, popular comparisons to other B2B eCommerce Platform products and more." source_url: "https://www.capterra.com/p/211546/SelfServe-B2B-Ecommerce/" page_type: "product" language: "en" --- # SelfServe Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 12, 2024 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) SelfServe ## What is SelfServe? OmPrompts SelfServe provides the quick answer to capitalising on the B2B ecommerce opportunity and fast path to process efficiency gains. Customers can benefit from simple to use interfaces, robust back end integrations, and process control powered by the sophisticated pre-built configurable rules in the OmPrompt Business Rules Engine. SelfServe provides a natural, frictionless environment for online trade. It delivers personalisation and convenience. ## What is SelfServe used for? [B2B eCommerce Platform](https://www.capterra.com/b2b-ecommerce-platform-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $0.9 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SelfServe?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.omprompt.com&name=SelfServe) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SelfServe 4.0 (1) VS. [4.3 (661)](https://www.capterra.com/p/227129/Magento-Commerce/reviews/) Starting Price $0.9 Per Feature Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 3.8 (640) Value For Money 5.0 (1) Value For Money 4.1 (498) Customer Service 5.0 (1) Customer Service 4.0 (473) ## SelfServe alternatives [4.9 (52)](https://www.capterra.com/p/133836/B2B-Wave/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Wholesale Suite](https://www.capterra.com/p/204219/Wholesale-Suite/) [4.9 (88)](https://www.capterra.com/p/204219/Wholesale-Suite/reviews/) Starting price $148.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/204219/Wholesale-Suite/) Highest Rated [Shopamine](https://www.capterra.com/p/10008735/Shopamine/) [5.0 (31)](https://www.capterra.com/p/10008735/Shopamine/reviews/) Starting price $345.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10008735/Shopamine/) [Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/) [4.5 (101)](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/) ## FAQs about SelfServe Overview ### What company size and specific industries is SelfServe built for? SelfServe is designed for companies in consumer packaged goods, food service, manufacturing, retail, wholesale, life sciences, and medical devices that need to connect with customers, suppliers, and third-party providers. The description does not specify company size, but the product appears suited to organizations in these industries. Features and Usability ### What are the key features of SelfServe? SelfServe offers bulk ordering, catalog management, order management, inventory control, and reordering for B2B sales workflows. It also includes customer management, communication management, payment options, promotions management, shipping management, and mobile access to support product listings, purchasing, fulfillment, and account handling. Getting Started and Support ### What customer support options does SelfServe offer? SelfServe provides Email/Help Desk support for customer questions and issue resolution. No reviewer feedback about support experience is available, so support quality, response times, and helpfulness cannot be assessed from user comments. ## Features AI summary Based on 682 B2B eCommerce Platform reviews Capterra data shows that buyers of B2B eCommerce Platform software rank the following features as their top priorities: - **Catalog Management** (**40%** of reviewers rated this feature as critical) - **Customer Management** (**41%**) - **Order Management** (**49%**) SelfServe supports all three features that reviewers rate most highly: **Catalog Management**, **Customer Management**, and **Order Management**. Together, these capabilities help businesses keep product information accurate, manage buyer relationships more effectively, and handle orders from purchase through fulfillment, allowing teams to run day-to-day commerce operations with better control and consistency. Bulk Ordering Accept and track orders with multiple items Catalog Management Create and manage digital catalog of products/services with their details, specifications, and price Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Customer Management Store and organize information about customers and previous interactions For B2B Serves B2B organizations Inventory Control Monitor product stock levels SelfServe 12 features Accept and track orders with multiple items Create and manage digital catalog of products/services with their details, specifications, and price Manage and track all internal and external communication conducted via calls, email, text, or chat Store and organize information about customers and previous interactions Serves B2B organizations Monitor product stock levels Access software remotely via mobile devices Manage and track customer orders for goods, investments, or any other purchases Offers multiple online payment options such as credit card, Paypal, gift cards, mobile payments, and more Design, communicate, and distribute incentives to perform a specific action Accept and track repeat orders Manage and track orders being shipped to customers Get Advice We can help you find the software with the features you need. Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial Basic $0.90 Per Feature, Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 4.0 Based on 1 reviews Filter by rating 5(0) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JB Joshua B. Business development officer Media Production ### "Great experience " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 27, 2021 It was an amazing experience...looking forwad to more amazing software Pros Overall what i liked the most about the software is the interface, it was so interactive and so easy to use. Even explaining how to use it to my colleagues was so easy. Cons I dont know if it was network quality on our end but i did not like the lag. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.