--- title: "Trello Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Trello the right Collaboration solution for you? Explore 23642 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/211559/Trello/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Trello 4.5 (23642) [View alternatives](https://www.capterra.com/p/211559/Trello/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Trello Ease of use 4.5 Customer Service 4.3 ## Pros and Cons in Reviews CN Caroline N Business analystInformation Technology and Services, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “The possibility of adding Powerful integrations to other tools, such as text editors or file storage, and creating automation for free (even if limited), brings so much value to Trello, because we can keep our work flowing even if it gets bigger and more complex.“ July 9, 2026 PH Parker H Account StrategistStaffing and Recruiting, 51 - 200 employeesUsed the software for: 6-12 months. “There is no flexibility with respect to customization of board backgrounds and labels, and detailed reporting is possible only with third-party applications, thus adding additional expense and complexity for large-scale businesses.“ May 6, 2026 Diego G Project ManagerRetail, 201 - 500 employeesUsed the software for: More than 2 years. “Overall, Trello offers a very high ROI due to its competitive Pricing model; it provides exactly the right amount of structure for agile coordination without the administrative complexity of larger platforms, making it an incredibly cost-effective solution for our team's daily operations.“ May 7, 2026 SM Sean M Chief Editor at deBankedFinancial Services, 501 - 1,000 employeesUsed the software for: More than 2 years. “To work around this, you have to install add-ons (called "Power-Ups"), but their integration can sometimes clutter the interface or require extra subscriptions that spoil the baseline experience.“ June 11, 2026 EW Emilia W Network Support CoordinatorFacilities Services, 201 - 500 employeesUsed the software for: 1-2 years. “The card-based system works well for tracking network incidents, change requests, and routine support activities, while comments and attachments help maintain important technical details in one place.“ July 29, 2026 Álvaro C Deploy ManagerInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “It's also not possible to link tasks that are dependent on one another, which would be important for knowing whether one task affects another. As the project scales up significantly, the view can become quite chaotic and hard to follow in terms of a clear timeline.“ July 13, 2026 PH Parker H Account StrategistStaffing and Recruiting, 51 - 200 employeesUsed the software for: 6-12 months. “The ease of visualization of pipelines on the Kanban board along with the strong Power-Ups functionality and seamless integration with Slack, Google Drive, and Outlook enables us to manage our work process effectively.“ May 6, 2026 Mustafa A DirectorCivic & Social Organization, Self-employedUsed the software for: I used a free trial. “While it is excellent for task management, it can feel a bit limited for very complex, large-scale projects that require detailed resource management or native Gantt charts. As the number of cards on a board grows, it can sometimes become cluttered, making it difficult to find specific information without heavy use of filters“ April 9, 2026 ## Showing most helpful reviews Showing 1-25 of 23642 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ekpono A. Software Engineer Hospitality Used the software for: 2+ years ### "Great for Simple Visual Tracking, Limited for Complex Workflows" August 28, 2026 5.0 My overall experience with Trello was positive for standard task management, though it struggled to scale. Pros Trello is actually very simple to use and visually clear. The drag-and-drop Kanban layout makes project tracking intuitive immediately Cons What I liked least about Trello is its limitation with complex projects. It doesn't have deep subtask tracking, and built-in reporting without third-party integrration Review Source EP Elena P. Digital Strategy senior specialist Non-Profit Organization Management Used the software for: 1-2 years ### "Reliable tool without unnecessary complexity" September 4, 2026 5.0 Trello has been a reliable, low-friction tool for organizing our team's work. It's not built for complex project dependencies, but for straightforward task and workflow management, it does exactly what we need without unnecessary complexity Pros The visual board layout is really intuitive, my whole team started using it productively within minutes, without specific trainings. Drag-and-drop cards, checklists and due dates make daily task tracking simple and satisfying Cons Reporting and analytics feel basic without paid Power-Ups. Once we had more than a handful of boards, it also got harder to get a bird's-eye view across projects Review Source Kelly M. Owner Consumer Services Used the software for: 6-12 months ### "Over complicated for starters" March 16, 2026 3.0 Pros I found Trello to be full of promise before I actually got to playing around in the actual software. For something that is supposed to make your already complicated life less hectic and more organized, Trello left me feeling incomplete and just as overwhelmed as I was before I had began. Cons It felt like it was unnecessarily complex in ways where it was supposed to actually be easier for you, which makes the whole software feel cheap and confusing. I can tell the people behind the software intended for this to be a game changing, life changing software, especially for people like myself who are often disorganized and need something like this software to sort everything out. But it feels like they might have been over ambitious in wanting the software to do and be everything because instead of being really good at just one thing it is not really not that good at all at doing anything. Alternatives considered [Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing Trello Trello appeared to be the more ambitious model and it was capable of completing all tasks I needed done. Review Source HA Hamza A. Video Editor and Motion Designer Information Technology and Services Used the software for: 2+ years ### "Organizing Tasks Made Intuitive By Trello" September 9, 2026 5.0 Overall we have had an easy and very successful experience with Trello.It makes project management easier and faster and allows us to stay organized.The available card and checklist features make every task visually applealing.Also has a very simple interface that person of any level can pick up easily. Pros Trello helps us manage projects ,assign tasks ,track progress and work together as a team.Creating cards is very simple and allows easy organization of projects from any location anytime .Offers seamless integration with tools such as Google Drive ,Dropbox etc which makes file sharing convenient and straightforward.The layout is also super visual ,with amazing boards and cards that help us srr exactly what needs to be done and what is a priority. Cons The card customization in Trello is abit limited ,more label options and better ways to sort tasks would make each card to be more specific. Review Source RN Ramon N. Office Manager Computer Software Used the software for: 1-2 years ### "Simple, Visual and Flexible Project Management for Teams" October 19, 2026 5.0 Trello offers an accessible and flexible approach to organizing work, particularly for teams that prefer visual task management over complicated project management systems. Its Kanban-style boards provide a clear overview of responsibilities, deadlines, and ongoing activities, while collaboration and automation features support more efficient workflows. The ability to customize boards for different projects is another valuable advantage. Overall, Trello stands out as a practical solution for task organization, project visibility, and team coordination, especially for small and medium-sized teams. Pros One of Trello's biggest strengths is its simple and visual approach to project management. The board, list, and card structure makes it easy to organize tasks, track progress, and understand priorities at a glance. Features such as labels, checklists, due dates, and task assignments provide a flexible way to manage different types of projects. Trello also offers useful automation capabilities through Butler, helping reduce repetitive actions and keep workflows organized. Its intuitive interface and collaboration features make it an appealing option for teams looking for a straightforward productivity tool. Cons One potential limitation is that Trello's simplicity can become restrictive when managing highly complex projects with multiple dependencies. Some advanced reporting, customization, and workflow features require paid plans or additional integrations. Boards with a large number of cards may also become harder to navigate without a consistent organizational structure. More built-in analytics and advanced project planning capabilities would make the platform even more versatile. Review Source DM Davis M. Head of Finance Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Simple and easy for day to day task tracking" September 7, 2026 5.0 We used Trello for around 1-2 years for finance tasks, month end work and some marketing projects. It was very easy for the team to start using and didn't need much training. Pros Ease of use is probably the best thing about Trello. The board and card setup is very straightforward, and moving tasks between stages makes it easy to see progress. It also helped productivity because the team had one clear place to check instead of going through emails. For a smaller team, I think this suits better. Cons Once you have too many cards or more complicated projects, the boards can start getting messy. Reporting is also quite basic, so it is not the best tool if you want detailed management level reports or to track a lot of projects together. Review Source VR Verified Reviewer Solution Deployment Manager Computer Software Used the software for: 2+ years ### "Trello for Project Management " September 30, 2026 5.0 Pros Easy to use, flexible to adapt each board to the business / project context, large choice of addon and automation to simplify day to day followups. Cons If there is one thing that annoys me if that clicking on linked cards doesn't open the associated card in a new tab by default. Review Source VR Verified Reviewer Teacher Education Management Used the software for: 2+ years ### "Notes Organization on Steroids" September 7, 2026 4.0 Trello is such a great product and is always becoming a better tool. This tool would be great for any organization to put their notes on as a group to support the group with organization of their board. Pros Trello is a easy tool to organize and a take your notes on. You can easily color code your Trello boad to help you organize your notes. Cons I wish Trello was easier to move notes around on. It would be more efficient when collaborting on notes with someone ok a Trello board. Review Source Micah L. Owner Marketing and Advertising Used the software for: 2+ years ### "A great project management tool" September 11, 2026 5.0 Happy and will continue to use especially for basic projects that don't require more advanced views and features Pros I love how easy it is to create project kanbans for anything, its such an easy tool to organize projects Cons I feel it has not gotten more advanced features, I feel its falling behind other project management tools. Review Source Terbinos A. wed design Computer & Network Security Used the software for: I used a free trial ### "Simple and Effective Tool for Managing Projects" September 20, 2026 5.0 My overall experience with Trello has been positive. It is easy to set up and useful for organizing projects, tracking tasks, and collaborating with others. I especially like the visual board system because it makes project progress easy to understand. Pros I like how simple Trello is for organizing tasks and projects. The boards, lists, and cards make it easy to see what needs to be done and track progress. The interface is also easy to understand. Cons Some advanced features are limited depending on the plan. It can also become difficult to manage when a project has a very large number of cards and tasks. Review Source VR Verified Reviewer Founder and Principal Hospitality Used the software for: 2+ years ### "Great for professional and personal use" May 7, 2026 5.0 Great! I found it to be great for both collaboration and even for personal use. DIY projects here I come! Pros I love the usability and user interface, as well as how easy it is to collaborate with others. Plus, something about a Kanban board can just feel so right when you’re trying to manage multiple workstreams at the same time. Cons I didn’t have much luck with the integrations that I tried to use… for example, I tried to use one to make Gantt charts for a presentation I was doing on a project. I eventually just took to Google Sheets instead. Switched from [Google Docs](https://www.capterra.com/p/160756/Google-Docs/) Trello is much more sophisticated, plus I love kanban boards! Review Source VR Victor R. Lead PM Transportation/Trucking/Railroad Used the software for: 2+ years ### "Simple and effective project management tool" March 11, 2026 4.0 Overall I had a good experience using Trello. It is a simple and reliable tool for managing tasks and projects. It is easy for new users to understand and quick to set up. I have used it with small teams and it helped keep everyone aligned. Pros I like how simple Trello is to use. The boards and cards make it very easy to organize tasks and see progress quickly. It works well for both personal projects and team work. I also like the flexibility. You can adapt a board to many different workflows without much setup. Cons Trello can feel limited for more complex projects. When a board has many cards it becomes harder to navigate. Some advanced features like reporting or task dependencies require extra power ups. Alternatives considered [Jira](https://www.capterra.com/p/19319/JIRA/) Reason for choosing Trello More simple to use Trello as it is more flexible Review Source JL Joy L. Associate Partner Management Consulting Used the software for: 2+ years ### "Intuitive operation, clear layout, and fast and reliable documentation of working hours." August 13, 2026 5.0 Trello helps me with three things in particular: clear time management including to-dos and accurate time tracking, structured project management, and smooth team collaboration. Everything is clearly organized in one place, making coordination easier and ensuring no information gets lost. Pros We chose Trello four years ago because we were looking for a tool that would allow us to manage projects and accurately log time for an efficient and reliable billing process. Over time, we've integrated many other great Trello features into our daily project work, so now we work exclusively with this tool! Cons I honestly can't think of anything I don't like. With many projects and lots of people involved, things can sometimes get confusing, but thanks to the new AI features, even hidden subtasks can be found quickly. Review Source HM Heather M. Online Platform Coordinator Mental Health Care Used the software for: 1-2 years ### "Wonderful Platform!" April 21, 2026 5.0 Trello has helped our team as a whole in so many ways! It has been a wonderful addition to help us navigate through our daily duties by letting us see at a glance what is happening and what needs to be completed. Pros What I liked most about Trello is its simplicity and visual approach to project management. The board and card system makes it easy to organize tasks, track progress, and quickly understand what's going on at a glance. Cons Absolutely Nothing! Trello is everything it is setup to be, its perfect the way it is! We, as a team, have had nothing but positive feedback when it comes to Trello. Review Source Sandra J. Science Communication Technician Biotechnology Used the software for: 1-2 years ### "Simple and visual Task Management, Best for basic Team Collaboration" April 16, 2026 5.0 Trello makes it easy and smooth to mange tasks and simple project with great visual organization. It's simple to use and work well for teams that don't need a lot of automation or advanced controls. But it becomes limiting when the project gets more complicated and the need for reports grows. Pros Trello is very easy to use because its interface is clean and simple. Anyone can start managing tasks right away. It has boards and cards that make it easy to see how tasks are going, which makes it easier to understands how the project is going. Collaboration is easy, so team can stay on the same page without any problems. In general, it's light, quick and dependable for basic project management needs. Cons Trello's advanced feature are limited, especially for managing complicated projects and automating processes, which makes it hard to grow. Customer service can seem slow or less proactive when it comes to fixing bigger problems. Compared to more advanced tools, it doesn't have very good reporting and analytics. Review Source Kapil S. Project manager Insurance Used the software for: 6-12 months ### "Reliable Task Tracking and Collaboration Made Easy" January 29, 2026 5.0 Overall, my experience with Trello has been very positive. It is a reliable and user-friendly tool that simplifies task tracking and improves team collaboration. The visual layout makes it easy to organize work, monitor progress, and stay aligned with deadlines. Trello works especially well for small to medium-sized projects and teams that value simplicity and flexibility. While it may have limitations for highly complex project management needs, it delivers strong value for money and consistently supports efficient, organized workflows. Pros Trello provides excellent value for money, especially for small to mid-sized teams looking for a reliable task and project management tool. The platform is very easy to use, with an intuitive drag-and-drop interface that requires minimal training. Task tracking is clear and visual, making it simple to monitor progress across different stages of work. Trello’s features, such as boards, lists, cards, due dates, and checklists, support efficient workflow management. Process automation through Butler helps reduce manual effort and improves productivity. The calendar view is useful for managing deadlines and planning work in advance. Additionally, customer support resources and documentation are helpful for resolving queries quickly. Overall, Trello is a flexible, user-friendly tool that enhances collaboration and organization. Cons While Trello is easy to use and visually intuitive, it can feel very limited for complex projects that require advanced reporting that has dependencies, or require detailed workflow analytics. Managing large-scale projects with multiple boards can become difficult, as there is no built-in hierarchical structure. Some advanced features and automation options are only available in paid plans, which may impact value for money for growing teams. Additionally, customization options for dashboards and reports are relatively basic compared to more robust project management tools. Review Source EL Eduardo L. Safety Coordinator II Construction Used the software for: 2+ years ### "Track With Trello!" August 20, 2026 5.0 Overall, I’ve had a really positive experience with Trello. It makes organizing projects and keeping track of tasks feel simple and stress-free. I really like the visual layout because I can quickly see what needs to be done and what’s already finished. It’s flexible, easy to navigate, and works well for both personal and team projects. There’s a little setup involved at first, but once everything is organized, it’s super convenient. Overall, Trello has been a reliable tool that helps keep my workflow on track. Pros I’ve had a really great experience with Trello! It’s super easy to use and makes keeping track of projects, tasks, and deadlines feel simple. I love how organized everything looks, and it’s easy to see what needs to be done at a glance. The boards and cards are flexible enough to fit different workflows without feeling complicated. Overall, Trello is a reliable, convenient tool that helps keep things moving and saves time. Definitely a solid choice for staying organized! Cons One small downside with Trello is that things can get a little cluttered when you have a lot of boards, cards, and tasks going on at once. It’s great for keeping things organized, but larger projects can sometimes take extra effort to manage and keep tidy. It’s not a major issue, though, and with a little organization, it’s pretty easy to work around. Review Source Sourav M. AI Engineer Information Technology and Services Used the software for: Less than 6 months ### "Visual, Intuitive, and Streamlined Task Management for Agile Projects" August 2, 2026 4.0 Overall, Trello is one of the most accessible and effective tools available for managing projects and team workflows. It strikes a great balance between flexibility and simplicity, making it easy to jump straight into planning without getting bogged down by complicated configurations. Whether used for lightweight daily task management or coordinating active project milestones, Trello delivers a seamless and reliable productivity boost. Pros What stands out most about Trello is its minimal learning curve combined with powerful visual organization. The Kanban board layout makes it incredibly simple to organize project pipelines, track task progress, and keep cross-functional work structured. Butler automation is another major highlight—it automates routine steps like auto-assigning team members or updating card labels, saving significant time every week. Cons While Trello excels at Kanban-style task tracking, it can feel limited when managing highly complex, multi-layered dependencies across large-scale engineering or research projects. Advanced reporting, timeline gantt charts, and custom workflow rules require paid tiers or third-party Power-Ups, which can make the setup feel slightly fragmented if you need heavy analytical tracking right out of the box. Review Source AD Alexandre D. Secretary General Information Technology and Services Used the software for: 2+ years ### "Good enough for monitoring board meetings but inadequate otherwise." May 16, 2026 5.0 Trello serves the purpose as an administrative tool for a mid-sized technology company, but just about. While it is good enough for basic activities, it simply cannot handle our projects' interdependency and their board documents' versioning process. Pros The card system works fine in terms of monitoring the actions that the board takes along with any governance. I can assign different cards to individual managers within various departments and get an overview of pending activities. Activity streams help me monitor all the activity carried out by individual employees in case of audits. Butler automation assists in saving time in terms of repeated governance actions. Cons There are no Gantt charts, making it impossible to monitor our reporting deadlines on a quarterly basis. The free plan allows for 10 boards at most, making it inadequate since we need to manage multiple board committees. The integration process with the document repository in SharePoint poses an issue. Review Source VR Verified Reviewer Developer Marketing and Advertising Used the software for: 2+ years ### "One of the best for basic project management." February 5, 2026 5.0 We needed a fairly basic, but easy to use and understand, project management service to help keep projects moving forward. After playing with other services, we ended up going back to Trello, which we had used briefly at the beginning of the process, and haven't looked back. Pros The amount of functionality available to small teams for free is tremendous. Straightforward and easy to understand for even the biggest luddite. Cons I'm not sure I'd even call it a con, but some of the better features (unlimited boards, especially) require a paid plan. Review Source Camilo I. Project Manager Translation and Localization Used the software for: 2+ years ### "The perfect visual tool for simple and effective task tracking" December 30, 2025 5.0 Overall, my experience with Trello has been excellent for daily organization and team collaboration. It is the most user-friendly way to manage a to-do list or a creative pipeline without the overhead of more complex software. It might not be the best fit for highly technical or massive projects, but for staying organized and seeing progress at a glance, it's my favorite choice. Pros What I like most is the visual simplicity. The Kanban board layout is incredibly intuitive—I can see exactly where every project stands just by looking at the cards. It’s one of the few tools where I didn't need a tutorial to get started; the drag-and-drop interface makes organizing tasks feel natural and fast. Cons While the simplicity is a strength, it can feel a bit limited for complex projects. It's hard to get a bird's-eye view of work happening across multiple boards, and things like task dependencies or advanced reporting usually require extra 'Power-Ups.' It’s great for straightforward workflows, but it can get a little cluttered as the team grows. Review Source Ann Hampton S. Proposal Content Manager Computer Software Used the software for: 2+ years ### "Trello: easy to use & great for collaboration" August 8, 2026 5.0 Love using Trello for teams. It's great to have the satisfaction of moving Trello cards to "complete" and have dates associated as well as team members in the loop. Pros Trello is easy to use and great for collaboration. Great for mid-level complexity projects. Microsoft project, for example, is overly granular. Cons Teams shirk and shrink from learning new software. And only certain features are free. I don't always get a chance to decide which software to use for project management, but I've used it in several roles. Review Source Willy H. IT PM Insurance Used the software for: 2+ years ### "Trello: Great for Quick Wins, Overwhelming for Everything Else" November 10, 2025 4.0 My experience with Trello has been genuinely great, as long as I keep it simple. It's my go-to tool for things like personal to-do lists, planning a quick social media calendar, or handling small projects with a defined beginning and end. The fact that I can instantly see where every task is—just by glancing at the board—is what keeps me coming back. It’s the closest thing to a truly digital, zero-friction whiteboard, and that visual clarity is a huge win. Pros I genuinely love how visual Trello is. The whole "Boards, Lists, and Cards" system makes it feel like you're moving virtual sticky notes around. I can see exactly where a project stands in about two seconds flat—no hunting through a dense spreadsheet or a cluttered inbox. It's fantastic for getting a quick, high-level view of the entire workflow. Cons While the visual aspect is a huge pro, it's also the main con. Once a board has, say, 10+ lists and 50+ active cards, it can feel overwhelming and crowded. It's easy for important tasks to get visually lost. Trello is brilliant for simple, contained projects, but for massive, enterprise-level planning, it starts to feel a bit too much like a huge, intimidating wall of digital stickies. Review Source MB Megan B. Sr. Human Resources Business Partner Logistics and Supply Chain Used the software for: 2+ years ### "Repetitive Work Automation at Breeze for 24/7 ^ Insight by Sr. HRBP" October 6, 2026 5.0 I am able to gain visibility into the project by getting a clear visual picture of real-time progress with Trello. Pros Trello’s ready-made boards for workflow automation are one of the things that I salute most because it save time and improve real-time productivity. Cons I use a bunch of workflow automation and BPM tools but Trello is the second most robust without any notable weaknesses. Review Source MM Mikael M. Sales Engineer Information Technology and Services Used the software for: 6-12 months ### "Makes Sales Coordination Easier" October 15, 2026 4.0 I consider Trello a convenient tool to organize the work that needs to be done after the successful sales conversation. It organizes all technical discussions, preparations for the demonstration, and follow-up actions. Though it is not a substitute for CRM, it is a convenient place to conduct everyday sales engineering tasks. Pros Trello makes it easy for me to organize customer conversations, technical presentations, product requirements, and actions without missing any details. In addition, I can include comments, attach additional files, and collaborate with the sales and technical team from one card. It becomes even more convenient when there are many customers that go through various stages of the sales cycle. Cons It may become hard to work with many customers since it makes the board complex, especially when every deal includes many technical discussions. More detailed reports on the sales pipeline and customer relationship management features will make Trello even more helpful. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.