# Trello Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Trello the right Collaboration solution for you? Explore 23541 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/211559/Trello-2/reviews

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Trello

4.5 (23541)

[View alternatives](https://www.capterra.com/p/211559/Trello/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Reviews of Trello

Ease of use

4.5

Customer Service

4.3

## Pros and Cons in Reviews

Tom L

Marketing DirectorInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years.

“Useful collaboration tool for the marketing team to manage our content and comms calendar - the calendar power up in particular is easy to manage within the team, and share across the wider business to give visibility on our activity“

March 18, 2026

PH

Parker H

Account StrategistStaffing and Recruiting, 51 - 200 employeesUsed the software for: 6-12 months.

“There is no flexibility with respect to customization of board backgrounds and labels, and detailed reporting is possible only with third-party applications, thus adding additional expense and complexity for large-scale businesses.“

May 6, 2026

Greg W

Senior Learning TechnologistHospitality, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“It is incredibly intuitive for onboarding new team members, and the flexibility of the cards allows for a high degree of customization—especially when using Power-Ups to bridge the gap between simple task tracking and more complex project management.“

April 23, 2026

Mustafa A

DirectorCivic & Social Organization, Self-employedUsed the software for: I used a free trial.

“While it is excellent for task management, it can feel a bit limited for very complex, large-scale projects that require detailed resource management or native Gantt charts. As the number of cards on a board grows, it can sometimes become cluttered, making it difficult to find specific information without heavy use of filters“

April 9, 2026

Diego G

Project ManagerRetail, 201 - 500 employeesUsed the software for: More than 2 years.

“Overall, Trello offers a very high ROI due to its competitive Pricing model; it provides exactly the right amount of structure for agile coordination without the administrative complexity of larger platforms, making it an incredibly cost-effective solution for our team's daily operations.“

May 7, 2026

LA

Lalitha A

Product ManagerHospital & Health Care, 51 - 200 employeesUsed the software for: Less than 6 months.

“Also, the free version has some frustrating limitations around attachment sizes and automation features. If you want calendar views or more advanced automations, you have to jump to a paid plan pretty quickly.“

January 13, 2026

Mustafa A

DirectorCivic & Social Organization, Self-employedUsed the software for: I used a free trial.

“I also appreciate the 'Power-Ups' which allow for seamless integration with other tools like Google Drive and Slack, and the Butler automation feature helps save time on repetitive tasks“

April 9, 2026

Ahmed A

Marketing OfficerComputer Networking, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“The biggest downside is that boards become cluttered and hard to manage as projects grow large, making it less ideal for complex team workflows.“

February 12, 2026

## Showing most helpful reviews

Showing 1-25 of 23541 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Hayden R.  
Graphic Designer  
Computer Software  
Used the software for: 2+ years

### "Great software for understanding group taks"

April 18, 2026

5.0

Overall a great experience. The price point of the software is more than fair for the capabilities you get out of it, and the ease of use makes it possible for everybody to use.

Pros

a great affordable tool to use for teams to keep track of tasks, and understand how far these tasks have been completed. With the rise of working from home it's great to help understand where the level of joint projects are at, when in different places. The software also loads these tasks instantly for all the team to view.

Cons

Although the layout is a major positive for understanding tasks, it can look overwhelming when there is many tasks on there. This makes it hard to understand what needs doing

Review Source

HM

Heather M.  
Online Platform Coordinator  
Mental Health Care  
Used the software for: 1-2 years

### "Wonderful Platform!"

April 21, 2026

5.0

Trello has helped our team as a whole in so many ways! It has been a wonderful addition to help us navigate through our daily duties by letting us see at a glance what is happening and what needs to be completed.

Pros

What I liked most about Trello is its simplicity and visual approach to project management. The board and card system makes it easy to organize tasks, track progress, and quickly understand what's going on at a glance.

Cons

Absolutely Nothing! Trello is everything it is setup to be, its perfect the way it is! We, as a team, have had nothing but positive feedback when it comes to Trello.

Review Source

MO

Michael O.  
Communications Manager  
Wholesale  
Used the software for: 2+ years

### "Flexible Project Management"

June 11, 2026

3.0

Trello is a solid project management tool that works well for organizing tasks and keeping projects moving. That said, there can be a learning curve, and some workflows feel less streamlined than competing products.

Pros

Trello offers a lot of flexibility for managing projects and tasks. I like the visual board layout and how easy it is to organize work into lists and cards. It's also helpful for tracking progress and collaborating with team members.

Cons

Compared to some other project management tools, Trello can feel a little confusing and convoluted, especially when projects become more complex.

Review Source

Achirachaya T.  
Software Engineer  
Investment Management  
Used the software for: 2+ years

### "Great simple project management service"

March 11, 2026

5.0

It is a nice simple project management tool, with great uptime and stability (I don't remember developers broke any single thing inside it so far)

Pros

Generous free version, big quantity of different plugins, and simple idea behind and intuitive interface. I never had a problem of searching certain functionality for long time like with many other project management tools.

Cons

When there are a lot of cards interface becomes quite laggy and it is hard to use it, so you cant use one board to work and collect ideas in the same time for example.

Alternatives considered

[Jira](https://www.capterra.com/p/19319/JIRA/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Reason for choosing Trello

I prefer the interface and overall feeling of the whole tool

Switched from

[Asana](https://www.capterra.com/p/184581/Asana-PM/)

I prefer kanban board, and there are a lot of plugins

Review Source

Kayla H.  
Consultant  
Civic & Social Organization  
Used the software for: 6-12 months

### "Simple, Organized, and Great for Team Collaboration”"

May 15, 2026

5.0

Overall, my experience with Trello has been very positive. It’s a reliable and flexible platform that helps keep projects, deadlines, and daily tasks organized without requiring a lot of technical knowledge. The interface is clean, easy to navigate, and simple to learn, which makes onboarding new users quick and stress-free. Trello has been especially helpful for improving organization, collaboration, and workflow management while keeping everything visually accessible.

Pros

Trello is extremely user-friendly and makes organizing tasks, projects, and workflows simple without feeling overwhelming. I really like the drag-and-drop kanban style boards because they make it easy to visually track progress and keep everything organized in one place. The ability to add checklists, due dates, comments, attachments, and team collaboration tools helps keep communication clear and projects moving smoothly. It’s also great for both personal organization and team management.

Cons

Some of the more advanced features and automations are limited unless you upgrade to a paid plan. While Trello works great for basic and moderate project management, larger or more complex projects can sometimes feel too simplified compared to other platforms with more advanced reporting and tracking options.

Review Source

Addy B.  
Mortgage Broker  
Banking  
Used the software for: 1-2 years

### "Mortgage Broker"

April 21, 2026

5.0

It's been great thus far. No complaints. I have not had any major issues that I cannot fix or chat with AI/service.

Pros

Trello is very user friendly. It keeps me organized. I like how I can share my boards easily, but if I don't want to, I don't have to. I can integrate w/ many other programs that I use regularly.

Cons

Not everyone uses it. It is pricey compared to others for what it offers. Some find other solutions more affordable.

Review Source

Gabby W.  
Founder  
E-Learning  
Used the software for: 1-2 years

### "Great for project management"

May 25, 2026

5.0

I’ve had a very positive experience with Trello overall. It’s a simple and effective project management tool that makes it easy to organize tasks, content, and workflows visually. I especially like the drag-and-drop board system because it helps keep projects clear and easy to manage without feeling overwhelming. It works well for both personal organization and team collaboration.

Pros

Pros: Very easy to learn and use, even for beginners Clean visual layout with boards, lists, and cards Great for task management, content planning, and team collaboration Helpful integrations and automation features through Power-Ups Flexible enough for both simple projects and more detailed workflows

Cons

Cons: Can feel limited for larger or more complex project management needs Some useful features are locked behind paid plans Managing many boards at once can become cluttered Reporting and analytics tools are more basic than some competitors

Review Source

Greg W.  
Senior Learning Technologist  
Hospitality  
Used the software for: 2+ years

### "Highly Versatile and Intuitive Tool for Visual Project Management"

April 23, 2026

5.0

Trello is a reliable and versatile tool that excels at making work visible. It has been a staple for managing everything from daily administrative tasks to large-scale initiatives. While it lacks some of the deep analytical power of enterprise-grade software, its ease of use and low barrier to entry make it an excellent choice for collaborative teams.

Pros

The visual nature of the Kanban boards provides immediate clarity on project status. It is incredibly intuitive for onboarding new team members, and the flexibility of the cards allows for a high degree of customization—especially when using Power-Ups to bridge the gap between simple task tracking and more complex project management.

Cons

As boards grow in complexity, they can become cluttered and difficult to navigate. The native reporting and high-level dashboard features are somewhat limited compared to more robust project management tools, often requiring third-party integrations or manual workarounds to get a truly 'birds-eye' view of multiple workstreams.

Review Source

Michelle R.  
Member at Large  
Program Development  
Used the software for: 2+ years

### "Trello allows for Project Management Across Organizations"

May 10, 2026

5.0

Trello was excellent. We received a 1-hour tutorial which allowed us to understand all the features and think through how to use the functions to best suit our own personal working styles and communication styles.

Pros

Trello is excellent for project management and communicating with team members as well as organizing timelines and sharing project deliverables. It allows users to have their own to-do lists, as well as incorporate team members and collaboratives into the task activities.

Cons

For new users, some technical assistance is required to understand how to best use Trello for the project goals and communications.

Review Source

seppe H.  
CEO  
Computer Software  
Used the software for: I used a free trial

### "Trello is very usefull"

May 14, 2026

4.0

Trello is the ultimate "Goldilocks" tool—it’s not as intimidating as Jira, but more powerful than a simple to-do list. My experience has been overwhelmingly positive for creative workflows and small-team coordination. While it’s not the best fit for massive, multi-layered corporate infrastructure, it excels at keeping daily tasks organized, visible, and—dare I say—actually fun to manage.

Pros

The visual simplicity is Trello's superpower. The Kanban-style interface makes it incredibly satisfying to drag a card from "Doing" to "Done." It has a very low barrier to entry, meaning you can get a team up and running in minutes without needing a PhD in project management. The flexibility of "Power-Ups" also allows you to customize the board just enough without cluttering the UI.

Cons

It struggles with "Board Bloat." Once a project scales beyond a certain level of complexity, the horizontal scrolling becomes a chore and cards start to feel buried. It also lacks robust native reporting and dependency tracking (like Gantt charts) in the base version, which often forces you to rely on third-party integrations for features that should probably be built-in.

Review Source

Ahmed A.  
Marketing Officer  
Computer Networking  
Used the software for: 2+ years

### "Visualize Your Success"

February 12, 2026

5.0

Highly practical and efficient; it turns project complexity into a simple, easy-to-track visual workflow, though it can become overwhelming when tasks pile up excessively.

Pros

Trello’s standout feature is its intuitive visual interface, which makes tracking complex projects effortless through a simple drag-and-drop system. I highly value its extreme flexibility for customizing workflows and the powerful "Butler" automation that handles repetitive tasks seamlessly.

Cons

The biggest downside is that boards become cluttered and hard to manage as projects grow large, making it less ideal for complex team workflows. Additionally, many essential views like Calendar and Timeline are locked behind paid tiers, limiting the functionality of the free version.

Alternatives considered

[Any.do](https://www.capterra.com/p/173614/Any-do/)[Notion](https://www.capterra.com/p/186596/Notion/)[Evernote Teams](https://www.capterra.com/p/154969/Evernote-Business/)

Reason for choosing Trello

I chose Trello for its unmatched visual simplicity and the intuitive Kanban system, which align perfectly with a designer's mindset. Unlike more complex tools, it offers the fastest way to organize ideas without the burden of a steep learning curve."

Review Source

VR

Victor R.  
Lead PM  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Simple and effective project management tool"

March 11, 2026

4.0

Overall I had a good experience using Trello. It is a simple and reliable tool for managing tasks and projects. It is easy for new users to understand and quick to set up. I have used it with small teams and it helped keep everyone aligned.

Pros

I like how simple Trello is to use. The boards and cards make it very easy to organize tasks and see progress quickly. It works well for both personal projects and team work. I also like the flexibility. You can adapt a board to many different workflows without much setup.

Cons

Trello can feel limited for more complex projects. When a board has many cards it becomes harder to navigate. Some advanced features like reporting or task dependencies require extra power ups.

Alternatives considered

[Jira](https://www.capterra.com/p/19319/JIRA/)

Reason for choosing Trello

More simple to use Trello as it is more flexible

Review Source

CF

Carl F.  
Owner  
Construction  
Used the software for: 2+ years

### "Keeps our team moving without overcomplicating things"

September 12, 2025

5.0

We use Trello every day to track jobs, bids, and follow-ups. It’s simple enough that nobody resists using it, but flexible enough that we’ve built boards for estimating, project management, and sales. For a growing shop like ours, that balance of structure + ease has been critical.

Pros

New hires understand it within minutes, and the visual layout makes it easy to see bottlenecks at a glance. It also plays nicely with Gmail, n8n, and QuickBooks, so we’ve been able to automate a lot of repetitive steps without needing heavy IT support.

Cons

Reporting feels limited unless you start adding Power-Ups, and once you’re looking for more advanced automation or dashboards, it can feel a little basic.

Alternatives considered

[monday.com](https://www.capterra.com/p/147657/monday-com/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Reason for choosing Trello

We chose Trello because it was simpler to adopt, easier for the team to actually use day-to-day, and flexible enough to build our own workflows without the extra complexity and cost of Asana or Monday.com

Review Source

Edward K.  
App Integration Specialist  
Computer Software  
Used the software for: 2+ years

### "Simple yet very flexible organisation tool"

September 8, 2025

5.0

I've been using Trello for well over a decade. The free version has gone through several iterations, but still represents good value for money - especially in an agency / consulting setup where per-seat pricing for occasional client use is cost prohibitive. I find my clients love the ease of use compared with alternatives.

Pros

Simplicity and flexibility. It's easy to get started, and can support a number of different scenarios from project management to knowledge bases to calendars.

Cons

The user account management can be a challenge. I often find client users forgetting how they signed-up and so being unable to log in or receive notifications.

Alternatives considered

[JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Reason for choosing Trello

Pricing for an agency/client setup wasn't competitive with Asana. The UX for the Jira suite is poor.

Review Source

DC

Denise C.  
Senior HR Manager  
Construction  
Used the software for: 2+ years

### "Easy to use customizable communication "

December 31, 2025

5.0

Great experience. Easy to use. No training needed. Allows for easy collaboration. Can set up preferred notifications.

Pros

Very easy to use. Clear concise displays. Customizable. Can setup notifications for new comments, content, etc.

Cons

Wish there were a few more options for customizing theme, colors, etc. Otherwise overall a good easy to use platform.

Switched from

[monday.com](https://www.capterra.com/p/147657/monday-com/)

Trello is easier to use and allows more room for notes/comments.

Review Source

Roger A.  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "Great visual tool for project management"

January 8, 2026

4.0

My experience is positive. It is very good for team collaboration and managing projects step by step. Simple but powerful.

Pros

I like the visual way to organize tasks. Boards and cards are very clear and help me see the progress of projects easily.

Cons

When projects grow, it can get messy. Some useful features are only available in the paid version, which I understand, but in order to try, I cannot really know what I will pay for

Alternatives considered

[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Reason for choosing Trello

Because free version can be more useful than this other app

Review Source

JL

Jasmine L.  
Director  
Research  
Used the software for: 6-12 months

### "Trello is your best friend for organizing your life."

January 21, 2026

5.0

Love it love it love it!!! I use it for work, my personal life and tracking my future goals all in one place, very adaptable.

Pros

Its an immensely useful tool with a range of additional options to organise items. It's extremely easy to use and very flexible to create lists with images, text, labels, even numbers to score how important a task is. It makes it really easy to track tasks, you can tick as complete or archive them so they aren't visible but still remain. It's highly responsive, you can swiftly move tasks across lists and it performs really well with lots of information on one board. I feel as though I get a very full experience as a free customer so it's very good value for money when you can get a great insight into capabilities before looking to upgrade.

Cons

I wish I could move lists across boards and change the width of the task boxes, but I do like that it's aesthetic, just wanting to get a bigger picture of the list without scrolling up and down. Maybe zoom in on one list at a time function ?

Review Source

Julia G.  
Dance Teacher and Choreographer  
Recreational Facilities and Services  
Used the software for: 1-2 years

### "Trello is perfect for organizing all of your tasks"

November 26, 2025

5.0

It has been wonderful! It has made organization and task tracking so much easier and keeps everything in one place.

Pros

I love how organized it is and how clearly each section is separated. It is easy to see every piece of information I need and keep track of all of my tasks.

Cons

Sometimes I found it a bit difficult to find how to delete a comment or a card on a board. I had to search around for it for a while.

Review Source

VR

Verified Reviewer  
Developer  
Marketing and Advertising  
Used the software for: 2+ years

### "One of the best for basic project management."

February 5, 2026

5.0

We needed a fairly basic, but easy to use and understand, project management service to help keep projects moving forward. After playing with other services, we ended up going back to Trello, which we had used briefly at the beginning of the process, and haven't looked back.

Pros

The amount of functionality available to small teams for free is tremendous. Straightforward and easy to understand for even the biggest luddite.

Cons

I'm not sure I'd even call it a con, but some of the better features (unlimited boards, especially) require a paid plan.

Review Source

VR

Verified Reviewer  
App Developer  
Information Technology and Services  
Used the software for: 1-2 years

### "Simple, Visual, and Great for Team Collaboration"

February 26, 2026

4.0

Trello is intuitive and easy to use, great for simple task tracking and collaboration, but limited for complex workflows.

Pros

I liked Trello’s intuitive drag-and-drop boards, visual task tracking, and simple collaboration that makes projects easy to manage and share.

Cons

Trello can feel limited for complex projects—reporting, dependencies, and advanced workflows often require paid plans or add-ons.

Review Source

Haley S.  
HR Manager  
Food & Beverages  
Used the software for: 2+ years

### "Task Superhero"

April 3, 2026

5.0

Our entire executive team uses Trello and it has created alignment, clarification, and assurance that tasks and projects are not falling through the cracks. The reminders and the ability to tag other Trello users who have linked boards are excellent for ensuring that all parties know the tasks that need to be completed and who is responsible for what portion and the deadline.

Pros

Trello's automated features help easily track high priority tasks, loop in team members, and track completion of large projects.

Cons

It took some time to really understand all of the features of Trello. The system does have helpful tips on a list so that you can easily reference how to use different tools and automations, which is helpful. It is beginner friendly for the basics, but the more advanced features had a learning curve.

Review Source

AT

Abishek T.  
Student  
Education Management  
Used the software for: I used a free trial

### "Simple yet Powerful Project Management Tool"

April 10, 2026

4.0

Overall, Trello is an excellent tool for individuals and small teams looking for a simple and effective way to manage tasks and projects. While it may lack some advanced capabilities required for large-scale project management, its ease of use and flexibility make it a great choice for everyday productivity.

Pros

1\. Very easy to use and visually appealing 2. Great for organizing tasks and workflows 3. Useful automation features 4. Good performance and reliability 5. Generous free plan

Cons

1\. Limited advanced features compared to more complex tools 2. Customer support could be better 3. Can become cluttered with large projects

Review Source

VR

Verified Reviewer  
Owner  
Arts and Crafts  
Used the software for: 6-12 months

### "Feedback is positive anyway "

February 22, 2026

5.0

Great great great. I can slinky advise it to all who need this kind of automations with very professional and timely service.

Pros

It is absolutely worth money spent ! Very quick and qualified customer support can’t be noticed positively, very easy to use, it has many features that improve overall experience. Task tracking is common for this industry nad it helps to improve performance and speed of the performance. It helped a lot with process automation during usage of this technology

Cons

Sometimes it has bags that really boring sometimes, but it was quickly solved by customer support and performed at its best

Review Source

DS

Danielli S.  
Architect  
Construction  
Used the software for: 2+ years

### "The best tool for managing both personal and professional projects."

July 1, 2025

5.0

I truly like and have been using Trello for over 10 years. It’s a tool I rely on heavily for both personal and professional projects, not only for organization, but also for planning and management. It has been with me since college, through my postgraduate studies, during trips, and in architectural projects.

Pros

What I liked most about Trello is its ability to be customized and adapted to different types of projects. It allows for traceability of information through due dates, timelines, and notifications. Additionally, the tool offers many visual presentation options, ranging from extremely minimalist/functional to decorative/instructional.

Cons

There is a limitation regarding the function and layout of the cards, as boards always start with the same default list configuration in the initial Kanban view. Therefore, a real customization is only possible through power-ups or paid features.

Review Source

VR

Verified Reviewer  
Director of Sales and Marketing  
Internet  
Used the software for: 2+ years

### "Get Organized Fast- Great Productivity Tool With Checklists For Teams"

March 3, 2026

5.0

Pros

Trello has a very user friendly design. It's easy to get organized- fast. Checklists are really handy per project or task. This is especially helpful when collaborating with team mates and assigning responsibilities.

Cons

I don't think I've used Trello to its full potential. I wonder if it's more powerful than I think. Maybe there are more advanced automation options to help me be even more productive. I'm not searching for this info- so would be nice if there were some in-app notifications, popups, or like a bar up top maybe highlighting a webinar or training resources for users.

Review Source

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