# Trello Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Trello the right Collaboration solution for you? Explore 23567 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/211559/Trello/reviews/

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Trello

4.5 (23567)

[View alternatives](https://www.capterra.com/p/211559/Trello/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated July 21st, 2026

# Reviews of Trello

Ease of use

4.5

Customer Service

4.3

## Pros and Cons in Reviews

Comprehensive team collaboration platform

97% positive reviews out of 2170

Most reviewers describe collaboration as seamless, with real-time updates, file sharing, and centralized communication.

Anonymous User

Project manager, 11 - 50 employees.

"It significantly enhances productivity and collaboration by effectively organizing projects and workflows."

Inconsistent and overwhelming notifications

41% negative reviews out of 1067

Some users report notifications are unreliable, hard to customize, and can be excessive or easily missed.

Chioma O.

Owner, 2 - 10 employees.

"Their notifications system delays email integration issues, can be inconveniencing most times, which can lead to missed deadline."

Flexible multi-purpose organization tool

93% positive reviews out of 1550

Most reviewers indicate organization features help manage diverse projects, centralize information, and streamline workflows.

Alwanga J.

Editorial Assistant, 11 - 50 employees.

"We are using Trello at our workspace to organize our work and we are seeing great results from this."

Limited security and permission controls

41% negative reviews out of 160

Some reviewers describe concerns about data security, insufficient permission settings, and lack of granular access management.

Pranav A.

Data Scientist, 10,001+ employees.

"I personally think the permission management is a bit nascent in the trello platform and configuring user access to comment on cards and changing permissions to view them by teams/within organisation is difficult."

Visual and customizable task management

97% positive reviews out of 1211

Most reviewers report task organization enables prioritization, workflow customization, and efficient tracking for teams and individuals.

Xavier C.

Owner, 1 employee.

"Awesome, i focus my hole schedule on Trello, it helps me organize, prioritize, know whats pending, whats done, and you can work with a few people at the same time on it."

## Showing most helpful reviews

Showing 1-25 of 23567 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Nicola R.  
Business Owner  
Human Resources  
Used the software for: 2+ years

### "Easy to use "

May 23, 2026

4.0

Easy to use and makes total sense with the structure. It is a nice, visual tool for me. Liked the simplicity.

Pros

There is a free version, but when using it for projects, it can be somewhat limiting. I started with Trello and love the design of the cards and found it very simple to use

Cons

Probably felt more old-fashioned than other project management tools, but it did what I needed to track projects.

Review Source

SM

Sean M.  
Chief Editor at deBanked  
Financial Services  
Used the software for: 2+ years

### "The magical visual simplicity for my straightforward workflows"

June 11, 2026

5.0

Immediate visual satisfaction and a fluid workflow. The almost playful nature of the application encourages my entire team to keep their tasks updated, which improves internal communication without requiring long status meetings.

Pros

Trello is, in my opinion, the most accessible and refreshing project management application on the market. Relying on the Kanban method with its system of visual lists and cards, using it is disarmingly simple. I love being able to drag a card from the "To Do" column to "In Progress," then to "Done" in a single mouse movement. It is a highly visual tool that allows any new team member to understand a project's status in less than ten seconds. Adding checklists, due dates, and colored labels is more than enough for my day-to-day projects.

Cons

This simplicity, which is its strength, is also its main limitation. As soon as a project begins to grow with hundreds of tasks or complex dependencies between them, Trello very quickly shows its limits. The screen becomes overcrowded and unreadable, and the lack of a native Gantt chart or advanced performance reports is deeply felt. To work around this, you have to install add-ons (called "Power-Ups"), but their integration can sometimes clutter the interface or require extra subscriptions that spoil the baseline experience.

Review Source

VR

Verified Reviewer  
VP Marketing  
Computer Software  
Used the software for: 1-2 years

### "Dated project management"

July 6, 2026

3.0

Pros

We used Trello for task management in marketing, development, and customer support departments. It did the basics of the job while we had it

Cons

We eventually outgrew Trello and needed a more modern, easy to use project management tool that new team members could easily learn

Review Source

VR

Verified Reviewer  
Founder and Principal  
Hospitality  
Used the software for: 2+ years

### "Great for professional and personal use"

May 7, 2026

5.0

Great! I found it to be great for both collaboration and even for personal use. DIY projects here I come!

Pros

I love the usability and user interface, as well as how easy it is to collaborate with others. Plus, something about a Kanban board can just feel so right when you’re trying to manage multiple workstreams at the same time.

Cons

I didn’t have much luck with the integrations that I tried to use… for example, I tried to use one to make Gantt charts for a presentation I was doing on a project. I eventually just took to Google Sheets instead.

Switched from

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)

Trello is much more sophisticated, plus I love kanban boards!

Review Source

EP

Eric P.  
ERP Supervisor  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Great for organizing team workflows."

June 11, 2026

4.0

I think Trello is a great software for team task management and scheduling, particularly in our mid-sized business where we're handling several campaigns and operations at a time. Easy to use and customer service has been quick to respond when we have contacted them a few times. However, it may need to be integrated with other tools for more in-depth analytics or when scaling up.

Pros

Since the adoption of Trello, we feel like we have a much easier way to manage our marketing planning and preparations for traveling events. The visual boards come in very handy when it comes to task allocation between departments, particularly if you have to book water park maintenance with promotions during the summer. Automating repetitive tasks saves us time and the calendar view helps with syncing up campaigns with timelines.

Cons

The downside of Trello is that it doesn't offer as many reporting features as might be preferred for task tracking. Having to extract data for reviews or to measure workflow bottlenecks as an ERP Supervisor is often something I have to do, and the tools that Trello have in this area do not seem very useful. Also, when managing multiple boards, keeping an overview can get a bit chaotic without integrations.

Review Source

AB

Alexis B.  
Cultural Director Of Cinema And Live Performance  
Government Administration  
Used the software for: 2+ years

### "A Wonderful Tool"

July 8, 2026

5.0

All in all,Trello has been reliable in assigning tasks ,tracking deadlines and allow team collaboration with a shared board that facilitate clear communication.

Pros

Easy to navigate and performs reliably.Provides versatile customization features suc as color coding,templates and labels that suit different types of projects. Simple to assign tasks and track deadlines .

Cons

Trello is amazing in all its purposes and is affordable in terms of price,so far haven't faced any big challenge .

Review Source

AD

Alexandre D.  
Secretary General  
Information Technology and Services  
Used the software for: 2+ years

### "Good enough for monitoring board meetings but inadequate otherwise."

May 16, 2026

5.0

Trello serves the purpose as an administrative tool for a mid-sized technology company, but just about. While it is good enough for basic activities, it simply cannot handle our projects' interdependency and their board documents' versioning process.

Pros

The card system works fine in terms of monitoring the actions that the board takes along with any governance. I can assign different cards to individual managers within various departments and get an overview of pending activities. Activity streams help me monitor all the activity carried out by individual employees in case of audits. Butler automation assists in saving time in terms of repeated governance actions.

Cons

There are no Gantt charts, making it impossible to monitor our reporting deadlines on a quarterly basis. The free plan allows for 10 boards at most, making it inadequate since we need to manage multiple board committees. The integration process with the document repository in SharePoint poses an issue.

Review Source

DC

Daniel C.  
Automation Engineer  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Super handy project management tool for remote teams"

May 18, 2026

5.0

Great - genuinely useful for organising projects, teams ad workloads. Only minor gripes with its ease of integration with our workflow.

Pros

Project management/team colloboration As a remote team, being able to organise tasks into their actual state remotely is a lifesaver- approvals; easy. In progress; visible at a glance. Responsible person; visible immediately.

Cons

Automated reminders and timers were not easy to set up. How we used it relied on users logging into trello to keep an eye on their tasks - when using multiple other tools this was a little cumbersome.

Review Source

Petru T.  
Developer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Solid And Reliable Solution Keeping Projects On Track."

June 19, 2026

5.0

My overall experience with Trello has been suprisingly lightweight in a good way.Really simple to use and effective , provides a wide variety of customization options and is great to use in our day to day operations and meetings.

Pros

What I like most about Trello is how fast it can organize and turn thoughts into something visual ,structured with KPI monitoring systems in place.

Cons

What I like least about Trello is that it can require certain workarounds for deeper hierarchy boards and nuanced tracking.

Review Source

VR

Verified Reviewer  
Software developer  
Computer Software  
Used the software for: 1-2 years

### "The right tool for small to medium projects"

June 27, 2026

4.0

Pros

It is easy to use and powerful enough for my use-case. I'm using it to develop my SAAS business, and personal projects.

Cons

I wanted more integrations with ai like MCP and I'm starting to see the limitations as the projects grow in complexity and we need to manage multiple people.

Review Source

Ahmed A.  
Marketing Officer  
Computer Networking  
Used the software for: 2+ years

### "Visualize Your Success"

February 12, 2026

5.0

Highly practical and efficient; it turns project complexity into a simple, easy-to-track visual workflow, though it can become overwhelming when tasks pile up excessively.

Pros

Trello’s standout feature is its intuitive visual interface, which makes tracking complex projects effortless through a simple drag-and-drop system. I highly value its extreme flexibility for customizing workflows and the powerful "Butler" automation that handles repetitive tasks seamlessly.

Cons

The biggest downside is that boards become cluttered and hard to manage as projects grow large, making it less ideal for complex team workflows. Additionally, many essential views like Calendar and Timeline are locked behind paid tiers, limiting the functionality of the free version.

Alternatives considered

[Any.do](https://www.capterra.com/p/173614/Any-do/)[Notion](https://www.capterra.com/p/186596/Notion/)[Evernote Teams](https://www.capterra.com/p/154969/Evernote-Business/)

Reason for choosing Trello

I chose Trello for its unmatched visual simplicity and the intuitive Kanban system, which align perfectly with a designer's mindset. Unlike more complex tools, it offers the fastest way to organize ideas without the burden of a steep learning curve."

Review Source

JM

Jenifer M.  
Events Coordinator  
Events Services  
Used the software for: 1-2 years

### "Expensive to do list"

March 9, 2026

2.0

Very expensive to implement for a pretty product that says can be a great management tool, but you can only organize it vertically or horizontally. Needs to be built out more and not have everyone working out of a tiny square. It is more of a fancy elaborate check list/to do list. Do not use for project management.

Pros

The prettiness, it's a pretty product, it's a good checklist. Can replace your post it nots and make it digital but there are other free apps for this too.

Cons

Not as effective in project management as ASANA or other project management systems. It cannot support an organization's yearly marketing plan. Too much information in one place, can't organize it so that it is manageable.

Switched from

[Asana](https://www.capterra.com/p/184581/Asana-PM/)

CEO ordered us to make the switch because the marketing lead had spent money on Trello already.

Review Source

VR

Verified Reviewer  
Software Developer and Consultant  
Computer Software  
Used the software for: 6-12 months

### "Go-to Simple Project Tracking Tool"

December 3, 2025

5.0

We used Trello for progress tracking of a mobile application project. We used it to track individual work items and their progress. The plugins available allowed us to assign labels, task sizes, link github and more. The control over the different columns available on the board gave our team flexibility for what the different states our tasks could fall into. I would use trello again for project tracking without question.

Pros

Trello is the best tool for tracking progress for beginners. It's extremely easy to use, but the plugins that are available allow the tool to become as powerful as you want it to be. One of my favorite features is the simple kanban-style board that the application is designed around. Tasks can easily be tracked from creation to completion, and the value that Trello provides far exceeds the cost to have access to the service.

Cons

For power users, Trello can be a little too simple of a tool. This can be somewhat remedied by the addition of plugins, but it doesn't cover all the bases a power user might want.

Switched from

[Microsoft Azure](https://www.capterra.com/p/16365/Azure/)

I am a consultant/contractor so we use whatever our client uses.

Review Source

Kelly M.  
Owner  
Consumer Services  
Used the software for: 6-12 months

### "Over complicated for starters"

March 16, 2026

3.0

Pros

I found Trello to be full of promise before I actually got to playing around in the actual software. For something that is supposed to make your already complicated life less hectic and more organized, Trello left me feeling incomplete and just as overwhelmed as I was before I had began.

Cons

It felt like it was unnecessarily complex in ways where it was supposed to actually be easier for you, which makes the whole software feel cheap and confusing. I can tell the people behind the software intended for this to be a game changing, life changing software, especially for people like myself who are often disorganized and need something like this software to sort everything out. But it feels like they might have been over ambitious in wanting the software to do and be everything because instead of being really good at just one thing it is not really not that good at all at doing anything.

Alternatives considered

[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Reason for choosing Trello

Trello appeared to be the more ambitious model and it was capable of completing all tasks I needed done.

Review Source

Kartikeya G.  
Property Management  
Real Estate  
Used the software for: I used a free trial

### "Simple visual boards that keep our property management tasks on track."

April 12, 2026

4.0

I use Trello at Minikaal Corporation, a small residential property management company, to keep track of leasing, maintenance, and back‑office tasks across our units. The board‑list‑card layout maps very naturally to our workflows (New Leads → Showings → Applications → Leases, or Open Ticket → In Progress → Awaiting Vendor → Completed), so the team can see status at a glance without digging through spreadsheets or email chains. Overall, Trello is an excellent fit for small property management and operations teams that need a visual, flexible system more powerful than sticky notes and email, but lighter than a full project management suite. It has become our go‑to place to see “what’s on deck” across leasing, maintenance, and admin, and I’d happily recommend it to other real estate or service businesses looking for a simple way to organize their work.

Pros

The biggest pros for us are how easy it is to set up new boards, customize lists, and add checklists, due dates, and attachments to each card. A new virtual assistant or contractor can understand our boards in minutes, and features like labels, comments, and simple Butler automations help ensure follow‑ups and recurring tasks don’t slip through the cracks. Trello also plays nicely with Google Workspace, so we can link Docs and Sheets, and use it alongside tools like Slack, Zoom, and email for day‑to‑day coordination.

Cons

On the downside, Trello’s native reporting and time‑based views are fairly light, so for portfolio‑level KPIs or more complex project tracking we still lean on spreadsheets or other tools. As boards grow large, it can also feel a bit cluttered without clear conventions for naming cards and archiving old work, which means you need some discipline in how you design and maintain your boards

Review Source

JP

Jen P.  
Director of Tutor Development and Operations  
E-Learning  
Used the software for: 1-2 years

### "Easy, Customizable, Effective Task Management "

December 22, 2025

4.0

Overall, I have a very positive view of Trello. It is a very flexible software that can be customized to fit just about any need. The add-ons such as the day counter and automations make it even more adaptable.

Pros

I love how Trello is easy to use and super customizable! The templates make it super easy to get started and all the add on automations are incredibly helpful for keeping tasks organized. I also LOVE the shortcuts to add cards from any where on your computer. The free version is SUCH a great value!

Cons

Trello seems to use quite a bit of memory and sometimes slows down my computer if I have several applications open which means I have to close it at times.

Review Source

Willy H.  
IT PM  
Insurance  
Used the software for: 2+ years

### "Trello: Great for Quick Wins, Overwhelming for Everything Else"

November 10, 2025

4.0

My experience with Trello has been genuinely great, as long as I keep it simple. It's my go-to tool for things like personal to-do lists, planning a quick social media calendar, or handling small projects with a defined beginning and end. The fact that I can instantly see where every task is—just by glancing at the board—is what keeps me coming back. It’s the closest thing to a truly digital, zero-friction whiteboard, and that visual clarity is a huge win.

Pros

I genuinely love how visual Trello is. The whole "Boards, Lists, and Cards" system makes it feel like you're moving virtual sticky notes around. I can see exactly where a project stands in about two seconds flat—no hunting through a dense spreadsheet or a cluttered inbox. It's fantastic for getting a quick, high-level view of the entire workflow.

Cons

While the visual aspect is a huge pro, it's also the main con. Once a board has, say, 10+ lists and 50+ active cards, it can feel overwhelming and crowded. It's easy for important tasks to get visually lost. Trello is brilliant for simple, contained projects, but for massive, enterprise-level planning, it starts to feel a bit too much like a huge, intimidating wall of digital stickies.

Review Source

VR

Verified Reviewer  
Senior software engineer  
Financial Services  
Used the software for: 2+ years

### "Great Tool for Staying Organized and On Track"

December 26, 2025

5.0

My overall experience with Trello has been great. It keeps our team organized, reduces back-and-forth messages, and makes tracking work incredibly clear. The drag-and-drop boards, checklists, and integrations make it easy to manage projects without over-complicating things.

Pros

Easy member assign to the specific card and can move the card based on the status of card so that it can be tracked easily. We get notified if card move to other status. Effort estimation also can be done on the card to track the effort given for each card. Cost is low and good customer support,

Cons

Notifications can be overwhelming and sometimes easy to miss at the same time. It’s not always clear what actually needs attention. Trello is great for tasks, but reporting and progress tracking are weak. It’s hard to see big-picture status across multiple boards.

Review Source

Addy B.  
Mortgage Broker  
Banking  
Used the software for: 1-2 years

### "Mortgage Broker"

April 21, 2026

5.0

It's been great thus far. No complaints. I have not had any major issues that I cannot fix or chat with AI/service.

Pros

Trello is very user friendly. It keeps me organized. I like how I can share my boards easily, but if I don't want to, I don't have to. I can integrate w/ many other programs that I use regularly.

Cons

Not everyone uses it. It is pricey compared to others for what it offers. Some find other solutions more affordable.

Review Source

VR

Verified Reviewer  
Designer  
Apparel & Fashion  
Used the software for: 2+ years

### "Why the change?"

October 27, 2025

4.0

I used to love it and it supported and made my and my colleagues life so much easier but since the last update we all use it less

Pros

It’s so visual and simple. Moving cards feels just like sticky notes on a wall. It’s perfect for seeing the status of a design project fast, and it’s easy for the whole team to use.

Cons

Reporting and viewing timelines is limited on the free plan and the last update made me completely stop using it. I cannot see the list of all my projects at once, terrible.

Review Source

Lisa P.  
Content marketing coordinator  
Retail  
Used the software for: Less than 6 months

### "Need to manage a project? Use trello at every step "

December 26, 2025

5.0

Absolutely necessary to use project management tools if you're working with multiple teams, across different time zones. Helpful to navigate a project from start to finish (color coding was helpful for ownership)!

Pros

We used it as a collaboration tool for a website build. It was a great visual representation of where each stage of the project was developing and what was stuck, or what needed review or auditing.

Cons

A bit hard to know who owned each step of the task. Hard to access the search feature if you were looking for a keyword (or if you didn't recall if it was considered a task or a project)

Review Source

RM

Rene M.  
Solution Architect  
Information Technology and Services  
Used the software for: 2+ years

### "Intuitive and flexible task management platform"

December 21, 2025

5.0

Overall, my experience with Trello has been extremely positive. As an IT manager overseeing distributed teams, Trello has helped us maintain clear communication and track progress effectively on offshore projects. The ease of use and quick adoption by team members have made it a staple in our daily workflow, and it continues to support our agile, collaborative approach.

Pros

Trello is a versatile and intuitive tool for managing tasks and projects. Its card-based interface and boards make it easy to visualize workflows and collaborate with team members across departments and locations. The flexibility of creating lists, labels, and checklists allows for customizing processes to suit any team's needs, and integrations with other tools enhance productivity.

Cons

Some advanced project management features such as detailed reporting or resource management are limited compared to more comprehensive platforms. It can require additional power-ups or integrations to achieve certain functionalities, which might increase complexity or cost. The simplicity of Trello's structure may not fit complex enterprise workflows out-of-the-box.

Review Source

KH

Kira H.  
Administrator  
Marketing and Advertising  
Used the software for: Less than 6 months

### "The Perfect Balance of Visual Simplicity & Automation Power r"

April 28, 2026

4.0

My overall experience with Trello has been incredibly positive, primarily because it strikes a rare balance between radical simplicity and backend power. I use it as a central 'command center' for my projects. While it doesn't have the rigid structure of more traditional project management software,that flexibility is actually its greatest asset. By leaning heavily into the But!er automation, I've managed to cut my administrative time in half. It's reliable, stable platform that turns a messy brainstorm into a structured,actionable plan in minutes. Its the first tool I open every morning to ground myself in what actually needs to get done.

Pros

The Butler Automation is a game changer! I've set up rules so that when i move a card to a specific column, it automatically tags the right team member and sets a due date for two days out. I like having a virtual assistant that handles all the "Busy work" in the background, which allows me to focus on the actual tasks instead of just managing them.

Cons

The automation is top-- tier, Trello can feel a bit limited when a project requires deep hierarchies or complex task dependencies.Because everything is card-based, its hard to visualize how one delayed tasks impacts the rest of a massive timeline with out adding extra Power -Ups. I love the simplicity,but for high- level engineering or construction- style projects, i wish there were more native 'parent-child' task relationships built-in without needing external plugins.

Review Source

Greg W.  
Senior Learning Technologist  
Hospitality  
Used the software for: 2+ years

### "Highly Versatile and Intuitive Tool for Visual Project Management"

April 23, 2026

5.0

Trello is a reliable and versatile tool that excels at making work visible. It has been a staple for managing everything from daily administrative tasks to large-scale initiatives. While it lacks some of the deep analytical power of enterprise-grade software, its ease of use and low barrier to entry make it an excellent choice for collaborative teams.

Pros

The visual nature of the Kanban boards provides immediate clarity on project status. It is incredibly intuitive for onboarding new team members, and the flexibility of the cards allows for a high degree of customization—especially when using Power-Ups to bridge the gap between simple task tracking and more complex project management.

Cons

As boards grow in complexity, they can become cluttered and difficult to navigate. The native reporting and high-level dashboard features are somewhat limited compared to more robust project management tools, often requiring third-party integrations or manual workarounds to get a truly 'birds-eye' view of multiple workstreams.

Review Source

PP

Prachi P.  
Senior Manager  
Management Consulting  
Used the software for: 2+ years

### "Excellent task management tool with basic features"

March 4, 2026

5.0

Excellent tool for basic task management and tracking for a team. Easy to setup and use, even if on free tier.

Pros

Easy to use. Simple interface to track tasks for a team with the ability to assign tasks. Very easy to set up and use for different teams. Easily available. Basic useful functionality available for free.

Cons

Lack of reporting features, graphs and charts. Can sometimes get cumbersome if there are multiple boards.

Review Source

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