# Trello Software 2026: Features, Integrations, Pros & Cons | Capterra > Capterra's in-depth exploration of Trello Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of Trello Software pricing, features, integrations, and potential alternatives. Source: https://www.capterra.com/p/211559/Trello --- # Trello Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 6, 2025 Written byShubham Gupta Shubham Gupta Shubham is a writer at Capterra, specializing in project management. His research for Capterra is informed by nearly 200,000 authentic user reviews and more than 10,000 interactions between Capterra software advisors and project management sof... [See bio & all articles](https://www.capterra.com/resources/author/sgupta/) Edited byMehar Luthra Mehar Luthra Content Editor Mehar has been a team lead at Capterra for nearly three years, helping shape educational articles, thought leadership research reports, and content designed to help businesses compare software to find the best fit. She's spent nearly a decade... [See bio & all articles](https://www.capterra.com/resources/author/mehar-luthra/) Content Editor Written by [Shubham Gupta](https://www.capterra.com/resources/author/sgupta/) Shubham is a writer at Capterra, specializing in project management. His research for Capterra is informed by nearly 200,000 authentic user reviews and more than 10,000 interactions between Capterra software advisors and project management software buyers. Edited by [Mehar Luthra](https://www.capterra.com/resources/author/mehar-luthra/) Content Editor Mehar has been a team lead at Capterra for nearly three years, helping shape educational articles, thought leadership research reports, and content designed to help businesses compare software to find the best fit. She's spent nearly a decade in the editorial space, having served as a content writer, editor, editorial head, and now as a team lead. [Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Trello Trello Overview: ### Key takeaways Insights from verified Capterra reviews Trello is a visual project management tool favored by small businesses in marketing, IT services, and design. Its intuitive Kanban boards and drag-and-drop tasks make organizing work simple. Users highlight its ease of use and collaboration features, though many note limited advanced reporting. The new Trello Planner helps teams focus and manage priorities more effectively. ### Our verdict It’s a practical choice for teams that value visual clarity and quick onboarding, but it may fall short for those managing complex projects or needing granular reporting. While its simplicity is a strength, buyers should weigh the trade-off with limited reporting, no offline access, and paywalled features. Overall rating Based on 23,483 user reviews Reviews sentiment Positive 92% Neutral 7% Negative 1% Pros & cons Versatile team collaboration platform Comprehensive organizational tool Inconsistent notification management Limited security and permissions Starting price $5 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Trello?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.atlassian.com&name=Trello) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Trello 4.5 (23,483) VS. [4.4 (15,309)](https://www.capterra.com/p/19319/JIRA/reviews/) Starting Price $5 Per User, Per Month Starting Price $7.91 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (22,297) Ease Of Use 4.1 (14,352) Value For Money 4.5 (15,113) Value For Money 4.3 (9,760) Customer Service 4.3 (12,616) Customer Service 4.2 (9,516) ## Trello alternatives While Trello suits teams that prefer visual task boards and modular planning, buyers may explore other options if they need deeper reporting, built-in time tracking, or pricing that scales differently with team size. [4.5 (13,544)](https://www.capterra.com/p/184581/Asana-PM/reviews/) Starting price $10.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [4.6 (5,720)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (2,883)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/211559/Trello/alternatives/) ## Who uses Trello? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Versatile team collaboration platform 97% positive reviews out of 2146 Most reviewers find collaboration features enable real-time teamwork, centralized communication, and easy sharing across devices. Stephen K Senior researcher, 201 - 500 employees. "I like that with Trello we can share files with ease enhancing collaboration among our teams which helps in managing various projects." Inconsistent notification management 41% negative reviews out of 1059 Some users report notifications are overwhelming, unclear, delayed, and lack customization for deadlines or task updates. Greg R Graphic Designer, 501 - 1,000 employees. "It can if not carefully managed become cluttered with old tasks and the notification functions are poorly thought through." Comprehensive organizational tool 93% positive reviews out of 1539 Most reviewers appreciate organization tools for managing diverse projects, centralizing information, and streamlining workflows. Aditya M People Operations Manager, 51 - 200 employees. "Trello has been a game-changer for keeping my work and personal life organized." Limited security and permissions 41% negative reviews out of 159 Some users comment security controls and permission settings are insufficient for sensitive data and complex team structures. Pranav A Data Scientist, 10,001+ employees. "I personally think the permission management is a bit nascent in the trello platform and configuring user access to comment on cards and changing permissions to view them by teams/within organisation is difficult." Flexible task management system 96% positive reviews out of 1195 Most reviewers describe task organization as intuitive, customizable, and essential for tracking priorities and deadlines. Mathieu V OB, 1,001 - 5,000 employees. "Trello is an excellent, visually intuitive project management tool, offering a straightforward way to organize tasks and collaborate efficiently." ## Trello's interface Trello’s interface uses customizable boards and cards for visual task planning. Reviewers consistently highlight its clean layout and drag-and-drop usability, though some mention cluttered boards and notification friction in larger teams. 2+ Shubham Gupta Its board-based layout makes priorities easy to scan and tasks quick to shift. But high card volumes can cause issues, especially when tracking updates or navigating multiple boards in real time. Ease of Use 4.5 (22,297) 4.5 Based on 22,297 reviews ## Key features View by: These features have been rated as most important by users based on their reviews. View by: Get Advice We can help you find the software with the features you need. Shubham Gupta Highest-rated features reduce the friction of daily coordination—teams can shift priorities visually, leave updates in context, and stay aligned without toggling between tools. This clarity and control is especially useful in fast-paced workflows. Features 4.3 (21,790) 4.3 Based on 21,790 reviews These Trello features earned the highest average ratings based on all reviews, with each feature receiving at least 10 user reviews. Our insights reflect what users consistently rated most favorably in terms of usability and impact. Dashboard 4.9 (22) 22 reviewers rated this feature Gives a clear, visual overview of project status and task flow. Custom labels and flexible layouts help teams organize and prioritize without being overwhelmed. Commenting/notes 4.5 (387) 387 reviewers rated this feature Enables collaboration with tagging, file attachments, and detailed updates in task cards. Reduces reliance on external messaging tools. Drag and drop 4.5 (160) 160 reviewers rated this feature Simplifies moving tasks between lists and boards for quick status updates and visual workflow management. Popular with visual thinkers. Visualization 4.5 (60) 60 reviewers rated this feature Helps teams understand task distribution and project flow with color-coded boards and clean layouts. Supports individual and team planning. Assignment management 4.5 (207) 207 reviewers rated this feature Makes assigning tasks, tracking workloads, and notifying team members easy. Maintains accountability, though large boards can feel cluttered. Dependency tracking 2.7 (27) 27 reviewers rated this feature No built-in tools for defining or visualizing task dependencies, making sequencing harder and increasing missed handoffs in multi-step workflows. Budget management 3.0 (922) 922 reviewers rated this feature Offers minimal support for tracking costs, allocating budgets, or integrating financial data. Teams needing financial oversight often find themselves relying on external tools. Testing/QA management 3.0 (35) 35 reviewers rated this feature Provides limited structure for managing test cases or tracking bugs. Plus, quality assurance workflows often require separate platforms to be effective. Client portal 3.1 (28) 28 reviewers rated this feature No dedicated space for client collaboration or visibility, making updates and feedback harder to manage externally. Surveys and feedback 3.1 (23) 23 reviewers rated this feature Lacks built-in tools for collecting structured feedback or running surveys, which limits its use in iterative or client-facing project cycles. Inventory management 3.1 (22) 22 reviewers rated this feature Not designed to track inventory or manage stock-related workflows, which restricts its utility for operations-heavy teams. AI assistant 0 reviewers rated this feature Uses Atlassian Intelligence to help teams summarize boards, generate action items, and automate repetitive tasks. Lets you ask natural language questions to find cards or insights across your workspace. Timeline planning 0 reviewers rated this feature Visualize project timelines across multiple boards to track deadlines, dependencies, and team workloads. Helps teams coordinate deliverables and adjust plans in real time. Card syncing 0 reviewers rated this feature Mirrors cards across boards to keep tasks aligned between teams or departments. Updates to one card reflect across all mirrored versions, reducing duplication and improving visibility. Workspace templates 0 reviewers rated this feature Create and manage standardized board templates across your organization. This helps maintain consistency in workflows, especially for recurring projects or cross-functional teams. Trello inbox 0 reviewers rated this feature Collect tasks from Slack, Microsoft Teams, email, or voice commands into a centralized inbox for easier capture and follow-up. AI-powered quick capture 0 reviewers rated this feature Automatically extracts due dates, priorities, and action items from forwarded messages using Atlassian Intelligence. Trello planner 0 reviewers rated this feature Lets users drag tasks from boards or the inbox into a calendar view to block time and plan workdays. Mirror cards update 0 reviewers rated this feature Now supports all board views (Table, Calendar, Timeline, Map), making cross-board task tracking more seamless. All key features (182) An @mention is a way to tag or notify a specific person about a message/post 62.16% of 37 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems 54.55% of 187 reviewers that rated this feature as important or highly important Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. 100.00% of 1 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities 64.25% of 193 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems 62.95% of 413 reviewers that rated this feature as important or highly important Continuous profile-based stream of news and activity 33.33% of 42 reviewers that rated this feature as important or highly important Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more 47.37% of 228 reviewers that rated this feature as important or highly important Uses Atlassian Intelligence to help teams summarize boards, generate action items, and automate repetitive tasks. Lets you ask natural language questions to find cards or insights across your workspace. 0 reviewers rated this feature Automatically extracts due dates, priorities, and action items from forwarded messages using Atlassian Intelligence. 0 reviewers rated this feature Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges 42.75% of 407 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases 47.73% of 88 reviewers that rated this feature as important or highly important Find and manage potential candidates and their applications and resumes through the recruiting life cycle 0% of 0 reviewers... Makes assigning tasks, tracking workloads, and notifying team members easy. Maintains accountability, though large boards can feel cluttered. 207 reviewers rated this feature Verify the identity of users/devices to enable secure access 0% of 0 reviewers... Data is backed up automatically to prevent data loss 50.00% of 2 reviewers that rated this feature as important or highly important The process of evaluating, scheduling, and assigning tasks that have been put on the back burner in favor of higher priority items. 50.00% of 8 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers 33.89% of 180 reviewers that rated this feature as important or highly important Allows users to publish blogs on social site 0% of 0 reviewers... Group collaboration to solve ideas in a productive and concentrated manner. 39.79% of 191 reviewers that rated this feature as important or highly important Offers minimal support for tracking costs, allocating budgets, or integrating financial data. Teams needing financial oversight often find themselves relying on external tools. 922 reviewers rated this feature Monitor and track bugs and issues in the system. 0% of 0 reviewers... Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes 32.17% of 143 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar 55.25% of 219 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results 66.67% of 9 reviewers that rated this feature as important or highly important Plan and strategize marketing campaigns 0.00% of 3 reviewers that rated this feature as important or highly important Mirrors cards across boards to keep tasks aligned between teams or departments. Updates to one card reflect across all mirrored versions, reducing duplication and improving visibility. 0 reviewers rated this feature Manage various distribution channels, build relations with channel partners, and track their performance 0.00% of 2 reviewers that rated this feature as important or highly important Manage contact details and communication with clients 45.35% of 86 reviewers that rated this feature as important or highly important No dedicated space for client collaboration or visibility, making updates and feedback harder to manage externally. 28 reviewers rated this feature Trello offers collaborative capabilities like task assignment, commenting, and real-time updates. Reviewers appreciate integrations with Slack and Google Drive, but some say cross-board collaboration and sharing large files could be improved, especially for bigger teams. 60.36% of 2750 reviewers that rated this feature as important or highly important Enables collaboration with tagging, file attachments, and detailed updates in task cards. Reduces reliance on external messaging tools. 387 reviewers rated this feature Manage and track all internal and external communication conducted via calls, email, text, or chat 55.91% of 93 reviewers that rated this feature as important or highly important Configure existing workflows to meet your organization's needs 47.06% of 34 reviewers that rated this feature as important or highly important The ability to create unique content 0% of 0 reviewers... Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving 34.19% of 117 reviewers that rated this feature as important or highly important Forecast of the expenses necessary for project completion 34.09% of 44 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system 29.27% of 82 reviewers that rated this feature as important or highly important Alter the layout and content of dashboards 45.45% of 22 reviewers that rated this feature as important or highly important Customize data fields to support various needs and use cases 65.66% of 99 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements 35.29% of 1139 reviewers that rated this feature as important or highly important Gives a clear, visual overview of project status and task flow. Custom labels and flexible layouts help teams organize and prioritize without being overwhelmed. 22 reviewers rated this feature Import and export data to and from software applications 62.63% of 99 reviewers that rated this feature as important or highly important Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency 40.00% of 5 reviewers that rated this feature as important or highly important Specify or track the date/time a project, task, etc., is due for completion 46.43% of 56 reviewers that rated this feature as important or highly important No built-in tools for defining or visualizing task dependencies, making sequencing harder and increasing missed handoffs in multi-step workflows. 27 reviewers rated this feature Online forums/groups where users can ask questions, share ideas, best practices, etc. 42.86% of 35 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system 37.01% of 154 reviewers that rated this feature as important or highly important Assemble applications and processes by dragging over and arranging pre-built components 66.15% of 192 reviewers that rated this feature as important or highly important Simplifies moving tasks between lists and boards for quick status updates and visual workflow management. Popular with visual thinkers. 160 reviewers rated this feature Ability to identify, sort on and alert participating parties about the approaching date by which action has to be taken 63.16% of 38 reviewers that rated this feature as important or highly important Digital forms that are shared and accessed online 85.71% of 7 reviewers that rated this feature as important or highly important Receive and/or send email notifications for urgent updates, requests, or other information 0% of 0 reviewers... Manage, store and organize emails within the system or via third-party apps 26.53% of 49 reviewers that rated this feature as important or highly important Create and send email blasts/campaigns 33.33% of 3 reviewers that rated this feature as important or highly important Convert emails into tasks 35.71% of 42 reviewers that rated this feature as important or highly important Monitor and track what your employees are doing 44.44% of 9 reviewers that rated this feature as important or highly important Track employee schedules, availability, and performance across projects and tasks 36.90% of 84 reviewers that rated this feature as important or highly important Create, save, and store files 39.13% of 46 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more 42.75% of 1118 reviewers that rated this feature as important or highly important Find & retrieve relevant data or documents 0% of 0 reviewers... Plan, manage, and track the financial activities of an individual or organization 13.79% of 29 reviewers that rated this feature as important or highly important Designed for small businesses 100.00% of 1 reviewers that rated this feature as important or highly important Automate repetitive tasks such as filling out information or creating certain types of forms 66.67% of 3 reviewers that rated this feature as important or highly important Games or game-like elements to track progress and reward accomplishments 28.85% of 52 reviewers that rated this feature as important or highly important Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies 41.21% of 728 reviewers that rated this feature as important or highly important Allows employees to set and manage work or career related goals 0% of 0 reviewers... Establish measurable goals and objectives and track their progress over a specific period of time 53.42% of 73 reviewers that rated this feature as important or highly important Create, design and modify the flow and processes of tasks in a project 42.86% of 42 reviewers that rated this feature as important or highly important Allow guests to view the software and interact with users 16.67% of 6 reviewers that rated this feature as important or highly important Create, collect, discuss, improve, and evaluate insights or alternative thinking before starting projects 48.84% of 645 reviewers that rated this feature as important or highly important The creation, development, and sharing of potentially innovative new ideas 0% of 0 reviewers... Process of developing, planning, managing, and executing new ideas or innovations 38.10% of 21 reviewers that rated this feature as important or highly important Not designed to track inventory or manage stock-related workflows, which restricts its utility for operations-heavy teams. 22 reviewers rated this feature Identify and respond to unexpected problems or failures (ie. "negative events") 45.21% of 334 reviewers that rated this feature as important or highly important Record and follow the progress of every issue 52.00% of 25 reviewers that rated this feature as important or highly important Visualization tool to organize and optimize tasks and track their status at every stage of workflow 52.40% of 563 reviewers that rated this feature as important or highly important Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills 41.18% of 17 reviewers that rated this feature as important or highly important Tracking the status of previously identified performance measurements 56.25% of 16 reviewers that rated this feature as important or highly important Ability to chat online in real time 28.57% of 14 reviewers that rated this feature as important or highly important Automate workflows and trigger campaigns based on customer actions 27.78% of 18 reviewers that rated this feature as important or highly important See past and upcoming campaigns and communications in a calendar view 47.83% of 46 reviewers that rated this feature as important or highly important Identify advertising and promotional sources to be used in marketing efforts 70.00% of 10 reviewers that rated this feature as important or highly important Manage the process of planning and scheduling meetings, including agenda creation 41.67% of 12 reviewers that rated this feature as important or highly important Communicate using messages within the system 43.24% of 37 reviewers that rated this feature as important or highly important Monitor task progress and planned accomplishments to better manage project status 45.99% of 337 reviewers that rated this feature as important or highly important Now supports all board views (Table, Calendar, Timeline, Map), making cross-board task tracking more seamless. 0 reviewers rated this feature Access software remotely via mobile devices 48.58% of 317 reviewers that rated this feature as important or highly important Access the system via a mobile application 66.67% of 12 reviewers that rated this feature as important or highly important Observe and track the demand, usage, progress or quality of a system, product, or user 87.50% of 8 reviewers that rated this feature as important or highly important Manage multiple campaigns in one system 0.00% of 1 reviewers that rated this feature as important or highly important Ability to handle several projects simultaneously 58.99% of 634 reviewers that rated this feature as important or highly important Drag and drop/visual interfaces that allow non-tech users to build without writing code 26.47% of 34 reviewers that rated this feature as important or highly important Allow users to create, edit, and sort multiple notes 29.41% of 17 reviewers that rated this feature as important or highly important A collection of tools to be used for routine tasks within an organization such as word documents, spreadsheets, presentations, etc. 0% of 0 reviewers... Manage and track customer orders for goods, investments, or any other purchases 30.00% of 30 reviewers that rated this feature as important or highly important Create orientation programs for new employees or students 0% of 0 reviewers... Level of completion within a task 49.33% of 519 reviewers that rated this feature as important or highly important A set of indicators that tracks the performance of networks, applications, systems, teams, etc. 18.18% of 22 reviewers that rated this feature as important or highly important Adjust communications based on previous interactions or personal preferences 0% of 0 reviewers... Accept and process customer payments for products or services using hardware and software 21.43% of 14 reviewers that rated this feature as important or highly important Enable custom polls/voting to facilitate decision-making or increase engagement 16.67% of 12 reviewers that rated this feature as important or highly important Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk 32.74% of 223 reviewers that rated this feature as important or highly important Arrange tasks based on the level of priority or urgency 57.69% of 1014 reviewers that rated this feature as important or highly important Document any changes or proposed changes made to business processes or workflows 35.29% of 17 reviewers that rated this feature as important or highly important Visually identify, define, and map all details and relationships surrounding business process models and elements 66.67% of 3 reviewers that rated this feature as important or highly important Capture, organize and track product-specific data and information in a centralized location 0% of 0 reviewers... Manage and track all stages of a product lifecycle, from its conception, design, development, and deployment 0% of 0 reviewers... Identifying desired outcomes and important milestones and creating a plan on how to achieve them 40.00% of 35 reviewers that rated this feature as important or highly important Tools to facilitate the production of information and promote efficiency 0.00% of 1 reviewers that rated this feature as important or highly important Document and report the progress of ongoing projects 0% of 0 reviewers... Reporting on how each user, task or process has advanced since its initiation 57.55% of 490 reviewers that rated this feature as important or highly important With Trello, you can manage projects visually using boards, lists, and cards. Reviewers indicate it’s easy to track progress, assign tasks, and collaborate, but some feel advanced project management tools and deadline notifications are limited in the free version. 54.48% of 446 reviewers that rated this feature as important or highly important Trello helps you plan projects by breaking them into boards, lists, and cards with deadlines and assignments. Some reviewers find its visual layout and collaboration valuable, while others mention it lacks advanced planning views and can get messy with large projects. 49.49% of 790 reviewers that rated this feature as important or highly important Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints 62.94% of 1492 reviewers that rated this feature as important or highly important Pre-designed project plans that can be customized 74.55% of 55 reviewers that rated this feature as important or highly important Measure time to completion or hours worked for projects 59.52% of 42 reviewers that rated this feature as important or highly important Monitor the progress of projects from start to finish 42.77% of 318 reviewers that rated this feature as important or highly important Create, manage, or update project workflows. 9.09% of 11 reviewers that rated this feature as important or highly important Estimate or forecast of a future scenario based on the study of present trends 34.29% of 35 reviewers that rated this feature as important or highly important Preview and make real-time changes in the web content 40.00% of 45 reviewers that rated this feature as important or highly important Receive data and information in real time 79.59% of 49 reviewers that rated this feature as important or highly important Notifications that are delivered to users as soon as an event occurs 51.57% of 159 reviewers that rated this feature as important or highly important Receive system updates as soon as any changes are made 60.43% of 139 reviewers that rated this feature as important or highly important Set the frequency of a task's occurrence 39.02% of 82 reviewers that rated this feature as important or highly important Timed notification for any upcoming task, deadline, appointment, or activity 76.92% of 13 reviewers that rated this feature as important or highly important Access work applications remotely, for when working away from the office and/or traveling 45.45% of 22 reviewers that rated this feature as important or highly important Provide support to your customers and employees remotely over a shared network 81.94% of 72 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns 35.59% of 59 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data 36.69% of 169 reviewers that rated this feature as important or highly important Track task progress, milestones, delays, or other key information and generate reports on them for evaluation 57.31% of 1930 reviewers that rated this feature as important or highly important Enables creation, management, and tracking of product requirements & features during product production/development 28.00% of 25 reviewers that rated this feature as important or highly important Process of planning, scheduling and executing the optimal and effective use of human capital across projects 42.39% of 401 reviewers that rated this feature as important or highly important Approve or reject incoming requests for resources based on need and user permissions 0.00% of 1 reviewers that rated this feature as important or highly important Allocate and manage resources, such as employees, equipment, facilities, and other assets 28.57% of 7 reviewers that rated this feature as important or highly important Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties 12.00% of 50 reviewers that rated this feature as important or highly important Identifying desired outcomes and important milestones and creating a plan on how to achieve them 65.00% of 20 reviewers that rated this feature as important or highly important Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work 25.00% of 8 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources 38.24% of 68 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria 38.24% of 68 reviewers that rated this feature as important or highly important Securely stores data to prevent data loss or breaches 54.55% of 66 reviewers that rated this feature as important or highly important Track employee skills, competencies, training & qualifications 0.00% of 3 reviewers that rated this feature as important or highly important UI looks like a spreadsheet 0% of 0 reviewers... Identifying the tasks to be completed and the people to complete them during a set period of time 0% of 0 reviewers... Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access 80.00% of 5 reviewers that rated this feature as important or highly important Track the status over time for a request, process, asset, or transaction 60.12% of 168 reviewers that rated this feature as important or highly important At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them 43.10% of 58 reviewers that rated this feature as important or highly important Split and manage tasks into individual components 46.67% of 120 reviewers that rated this feature as important or highly important Ability to accommodate the methodology that incorporates frequent work reassessment and continuous short periods of focused work. 57.14% of 7 reviewers that rated this feature as important or highly important Gauge satisfaction and receive information for improvement and success 17.39% of 23 reviewers that rated this feature as important or highly important Lacks built-in tools for collecting structured feedback or running surveys, which limits its use in iterative or client-facing project cycles. 23 reviewers rated this feature Attach digital tags to documents and assets for identification, search, or monitoring purposes 72.50% of 80 reviewers that rated this feature as important or highly important UI looks like task board 0% of 0 reviewers... Edit task information and all related elements 56.44% of 1274 reviewers that rated this feature as important or highly important Import tasks from external sources 44.90% of 49 reviewers that rated this feature as important or highly important Trello gives you a visual and intuitive way to organize tasks using boards, lists, and cards. Reviewers appreciate its simplicity, ability to assign tasks, track progress, automate workflows, and collaborate easily, though some mention clutter if boards aren’t maintained. 62.19% of 3682 reviewers that rated this feature as important or highly important Track the status and progress of tasks 56.60% of 1567 reviewers that rated this feature as important or highly important You can schedule tasks in Trello using due dates, calendar views, and reminders. Users think it’s easy to assign deadlines and visualize schedules, but some mention limited dependency management and advanced scheduling capabilities unless using Power-Ups or integrations. 57.12% of 1644 reviewers that rated this feature as important or highly important Add labels or tags to tasks 69.04% of 281 reviewers that rated this feature as important or highly important Allow multiple team members to edit and work on the same document 100.00% of 1 reviewers that rated this feature as important or highly important Organizing a group of people to accomplish a task 50.00% of 2 reviewers that rated this feature as important or highly important Create, save, and re-purpose templates for emails, forms, etc. 44.83% of 29 reviewers that rated this feature as important or highly important Sample files or documents that could be customized as needed or used as is 25.00% of 12 reviewers that rated this feature as important or highly important Provides limited structure for managing test cases or tracking bugs. Plus, quality assurance workflows often require separate platforms to be effective. 35 reviewers rated this feature Set up connections to third-party platforms to improve business processes 42.86% of 84 reviewers that rated this feature as important or highly important Log and record hours worked and costs spent to assist in billing and invoicing 35.51% of 414 reviewers that rated this feature as important or highly important Measure and track time including hours worked and paid time off (PTO) 53.62% of 69 reviewers that rated this feature as important or highly important Visualize project timelines across multiple boards to track deadlines, dependencies, and team workloads. Helps teams coordinate deliverables and adjust plans in real time. 0 reviewers rated this feature A digital list of items that need to be completed 60.71% of 56 reviewers that rated this feature as important or highly important Sequential approach (i.e. Waterfall) in which users break down and plan an entire project before the launch 51.61% of 155 reviewers that rated this feature as important or highly important Track employee/learner's progression through training programs 48.48% of 33 reviewers that rated this feature as important or highly important Collect tasks from Slack, Microsoft Teams, email, or voice commands into a centralized inbox for easier capture and follow-up. 0 reviewers rated this feature Lets users drag tasks from boards or the inbox into a calendar view to block time and plan workdays. 0 reviewers rated this feature Extra layer of security that requires not only a password and username but also something specific to that user 0% of 0 reviewers... Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks 80.00% of 15 reviewers that rated this feature as important or highly important Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. 11.76% of 17 reviewers that rated this feature as important or highly important Create, design, and visually represent processes within the software 44.55% of 101 reviewers that rated this feature as important or highly important Helps teams understand task distribution and project flow with color-coded boards and clean layouts. Supports individual and team planning. 60 reviewers rated this feature SaaS, web-based, online deployment 0% of 0 reviewers... Allows multiple users to simultaneously annotate on a digital whiteboard 100.00% of 1 reviewers that rated this feature as important or highly important Alter the default workflow to meet your organization's needs 46.23% of 212 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks 53.13% of 463 reviewers that rated this feature as important or highly important Create and manage standardized board templates across your organization. This helps maintain consistency in workflows, especially for recurring projects or cross-functional teams. 0 reviewers rated this feature Get Advice We can help you find the software with the features you need. Shubham Gupta Highest-rated features reduce the friction of daily coordination—teams can shift priorities visually, leave updates in context, and stay aligned without toggling between tools. This clarity and control is especially useful in fast-paced workflows. Features 4.3 (21,790) 4.3 Based on 21,790 reviews ## Pricing Value for money 4.5 (15113) Apart from the Free plan and 14-day free trial, Trello’s Standard plan starts at $6 per user, per month (billed monthly). Premium and Enterprise tiers cost $12.50 and $17.50 per user, per month, respectively. Most project management software buyers we talk to budget between **$20 and $40** per user, per month, **placing Trello’s entry plan well below the typical SMB budget**. Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/211559/Trello/pricing/) Free $0.00 It includes: - 250 Workspace Command Runs Per Month - 2-Factor Authentication - Assignee and Due Dates - Custom Backgrounds & Stickers - Ios and Android Mobile Apps - Unlimited Activity Log - Unlimited Cards - Unlimited Power-Ups Per Board - Unlimited Storage (10mb/File) - Up to 10 Boards Per Workspace Standard $5.00 Per User,Per Month It includes: - 1000 Workspace Command Runs Per Month - Custom Fields - Saved Searches - Single Board Guests - Unlimited Boards - Up to 10 Boards Per Workspace Premium $10.00 Per User,Per Month It includes: - Calendar View - Collections - Dashboard View - Map View - Priority Support Google Apps Sign-on - Simple Data Export - Timeline View - Unlimited Workspace Command Runs - Workspace Calendar View - Workspace-Level Templates Enterprise $17.50 Per User,Per Month It includes: - Organization Wide Permissions - Power-Up Administration - Public Board Management - Unlimited Activity Log - Unlimited Boards - Unlimited Cards - Unlimited Power-Ups Per Board - Unlimited Workspace Command Runs - Unlimited Workspaces - Up to 10 Boards Per Workspace Value for money 4.5 (15,113) 4.5 Based on 15,113 reviews ## Integrations Trello integrates with a mix of native and third-party tools across communication, productivity, and file management, helping SMBs connect their existing systems with minimal setup. Popular integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Jira](https://www.capterra.com/p/19319/JIRA/) Shubham Gupta Senior Content Analyst By linking Trello with tools for messaging, scheduling, and document storage, your team can cut manual updates, improve visibility, and maintain continuity across platforms. Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (12616) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (12,616) 4.3 Based on 12,616 reviews ## User reviews Overall rating 4.5 Based on 23,483 reviews Filter by rating 5(14558) 4(7137) 3(1551) 2(184) 1(53) Mentioned topic Sorted by most recent OF Osman F. Marketing Manager E-Learning ### "Trello continues to improving their product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 March 27, 2026 Remains to be a reliable and easy to use/implement project management tool that works well with teams from any sizes Pros Continues to be a very intuitive and flexible tool for organizing projects and taks. Trello has improve with more integrations. Cons It takes some time to configure some of the features in comparison to other project management platforms Alternatives considered [Basecamp](https://www.capterra.com/p/56808/Basecamp/) [monday.com](https://www.capterra.com/p/147657/monday-com/) [Asana](https://www.capterra.com/p/184581/Asana-PM/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JH Jamie H. Executive Vice President at FEVO Information Technology and Services ### "Simple and efficient for everyday work" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 26, 2026 Trello is a tool I use regularly to manage tasks and keep projects moving without overcomplicating things. Pros It’s very intuitive. Creating boards, moving tasks, and organizing workflows is quick and clear. It’s perfect for keeping visibility on ongoing work, especially with multiple priorities. Cons For more complex project management needs, it can feel a bit limited. You sometimes need integrations or add-ons to go further. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MO Magdalena O. Admin E-Learning ### "How can one live without Trello?" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 March 25, 2026 fun and games! Had a little break, but need to go back to it, as it makes life much easier and organised! Pros One of the best things out there for projects and notes. Saves a lot of time and makes everything clear and easy to access. Cons Slightly cumbersome when it comes to moving things outside of its ecosystem. Would appreciate more export options. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SD Stacie D. Sales Coordinator Consumer Goods ### "Trello for managing projects with subtasks" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 9/10 March 22, 2026 Trello is a great tool for tracking tasks on a kanban-style board and moving them through the different stages of a project. Pros I like the ability to create tasks with priorities and manage simple workflows. Trello keeps things clear without overcomplicating anything. Cons Some features feel arbitrarily siloed over in the paid tier, like being able to create multiple boards. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Michelle S. Developer Human Resources ### "Does everything you need especially for the price!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 20, 2026 It is great and does everything my team needs in terms of management and SOC2 compliance for development. We stopped using a different project management tool since Trello had all the features we were needing. Pros They are constantly adding new features that they see fit and have modernized the UI and included features that have made things more efficient and organized for my team. The ticket templates are cleaner. I am seeing less bugs in terms of their integrations with Github and attaching PRs. Cons Nothing I can think of. I do wish there was a quicker way to get the trello ticket links from the front or smaller version of a ticket since this is the link my team will use in Changelogs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Mai M. Managing Director Hospitality ### "Terrific Trello" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 20, 2026 Trello is a dream! Loving the project management tool that uses boards, lists, and cards to organize tasks, track progress, and support team collaboration. It's super customizable and perfect for marketing and ops teams. Trello helps us with workflows, tasks, deadlines and automates actions using its "Butler" automation feature Pros LOVING Trello! It helps visualize workflows, assign tasks with deadlines, and automate repetitive actions using its "Butler" automation feature. Also loving and actively utilizing the List feature to keep me on task! Cons So far, NO CONS! I'm truly loving this platform! Loving the use of the Boards the Lists and the Cards features. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AG Aaron G. Membership and Development Director Health, Wellness and Fitness ### "Trello still doing well. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 20, 2026 Pros They are adding new power ups often. I've started using the Gmail power up and this is so helpful being able to instantly add a task from an email to my Trello board. Cons I would like to see more of the power up's available for the free tier. I chose Trello because it offered a free version but I'm seeing less functionally on the free version. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EM Emalyn M. writer Market Research ### "Most flexible task tracker tool you can use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 March 19, 2026 Overall, Trello is an amazing tool to track your tasks. It's very flexible and you can manage your time very well. You can add checklists, notes, and deadlines too! Pros The best thing I like about Trello is the tracking system. It's very organized and I can manage time very well. I can move the tiles freely then put notes to track my tasks. Cons I haven't experienced any downside while using Trello aside from the times when it's not working or not loading well. Then when I checked on Trello Updates, nothing shows. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Project Analyst Transportation/Trucking/Railroad ### "A solid product from Atlassian. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 March 19, 2026 Overall we are quite satisfied with Trello, a great product for SME and enterprise alike, I would recommend this product to any business who is looking to manage projects or tasks more effectively Pros The simple UI and layout. The Kanban style makes it very easy to understand what work, at a high level, needs to be done. The marketplace for add ons or integrations is also very comprehensive Cons There wasn't much we didn't like while using Trello, the most frequent annoyance was actually just managing how many cards or tickets were on the board at one time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EH Ebonie H. Marketing Manager Entertainment ### "imple, Effective, and Great for Organization" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 19, 2026 Overall, my experience with Trello has been very positive. I primarily use the free version, and it’s been more than enough to stay organized and manage tasks efficiently. Pros What I like most about Trello is how simple and user-friendly it is. The layout is clean and visually organized, making it easy to manage tasks, track progress, and stay on top of projects. Cons he main downside for me is the cost to upgrade. While the free version is great and covers most of my needs, some of the more advanced features are locked behind paid plans Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/211559/Trello/reviews/) ## FAQs Yes. Trello’s Free plan supports up to 10 collaborators per workspace and includes unlimited cards, basic views, mobile apps, and up to 250 automation runs per month. Trello’s Standard plan costs $6 per user, per month when billed monthly, or $5 when billed annually. Premium and Enterprise tiers are priced at $12.50 and $17.50 per user, per month, (billed annually) respectively. Yes. Trello offers Gantt-style views such as Timeline and Calendar in its Premium and Enterprise plans. These help visualize task dependencies and project progress. Partially. Trello’s mobile apps offer limited offline access, allowing users to view and edit boards. Changes sync once reconnected. However, desktop and web versions require internet access. Yes. Trello is widely used by small businesses for task tracking, planning, and collaboration. Its visual layout and flexible pricing make it accessible for teams with limited resources. ### Have more questions? Connect with one of our advisors for a free consultation and save time in your software search. ## Sources - **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/). - **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology). - To identify what users like and dislike about Trello, our data scientists apply advanced modeling techniques to our proprietary reviews data. We've sorted the resulting list of pros and cons based on the percentage of users who expressed positive sentiment towards the given topic in their reviews. ## Related reading ### [5 Key Task Management Software Features and Top Products That Offer Them](https://www.capterra.com/resources/key-task-management-software-features/) Published April 9, 2024 by [Ashish Upadhyay](https://www.capterra.com/resources/author/aupadhyay/) ### [7 Top Rated Task Management Software](https://www.capterra.com/resources/best-task-management-tools/) Published January 26, 2023 by [Saumya Srivastava](https://www.capterra.com/resources/author/ssrivastava/) ### [2023 SMB Tech Trends White Paper: Overcome Modern Obstacles With a Flexible Software Strategy](https://www.capterra.com/resources/small-business-tech-trends/) Published January 17, 2023 by [Taylor Short](https://www.capterra.com/resources/author/tshort/) ### [Project Management Software Market Research Report](https://www.capterra.com/resources/project-management-software-user-research/) Published May 25, 2021 by [Olivia Montgomery](https://www.capterra.com/resources/author/omontgomery/) ### [Why is Project Management Important? The Significance of Effective Project Management](https://www.capterra.com/resources/importance-of-project-management/) Published July 18, 2023 by [Alexandra Bower](https://www.capterra.com/resources/author/abower/) and [Lindsay Page](https://www.capterra.com/resources/author/lindsay-page/) ### [7 Project Management Skills You Need To Succeed](https://www.capterra.com/resources/project-management-skills/) Published January 17, 2023 by [Shubham Gupta](https://www.capterra.com/resources/author/sgupta/) ### [A Project Management Coach’s Game Plan for Greater AI Readiness](https://www.capterra.com/resources/project-manager-artificial-intelligence/) Published August 6, 2024 by [Niels Juist](https://www.capterra.com/resources/author/niels-juist/) and [Peter Taylor](https://www.capterra.com/resources/author/peter-taylor-guest-contributor/) Popular comparisons [Jira vs Trello](https://www.capterra.com/compare/19319-211559/JIRA-vs-Trello)[Asana vs Trello](https://www.capterra.com/compare/184581-211559/Asana-PM-vs-Trello)[monday.com vs Trello](https://www.capterra.com/compare/147657-211559/monday-com-vs-Trello)[Microsoft To Do vs Trello](https://www.capterra.com/compare/211559-227173/Trello-vs-Wunderlist)[Connecteam vs Trello](https://www.capterra.com/compare/153140-211559/Connecteam-vs-Trello)[Any.do vs Trello](https://www.capterra.com/compare/173614-211559/Any-do-vs-Trello)[ClickUp vs Trello](https://www.capterra.com/compare/158833-211559/ClickUp-vs-Trello)[Todoist vs Trello](https://www.capterra.com/compare/149339-211559/Todoist-for-Business-vs-Trello)[Notion vs Trello](https://www.capterra.com/compare/186596-211559/Notion-vs-Trello)[Wrike vs Trello](https://www.capterra.com/compare/76113-211559/Wrike-vs-Trello) [Evernote Teams vs Trello](https://www.capterra.com/compare/154969-211559/Evernote-Business-vs-Trello)[Basecamp vs Trello](https://www.capterra.com/compare/56808-211559/Basecamp-vs-Trello)[Smartsheet vs Trello](https://www.capterra.com/compare/79104-211559/Smartsheet-vs-Trello)[Microsoft OneNote vs Trello](https://www.capterra.com/compare/211559-227211/Trello-vs-Microsoft-OneNote)[Airtable vs Trello](https://www.capterra.com/compare/146652-211559/Airtable-vs-Trello)[Bitrix24 vs Trello](https://www.capterra.com/compare/113540-211559/Bitrix24-vs-Trello)[Nifty vs Trello](https://www.capterra.com/compare/172519-211559/Nifty-vs-Trello)[Miro vs Trello](https://www.capterra.com/compare/128955-211559/Miro-vs-Trello)[Zoho Projects vs Trello](https://www.capterra.com/compare/169455-211559/Zoho-Projects-vs-Trello)[Quire vs Trello](https://www.capterra.com/compare/137568-211559/Quire-vs-Trello)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. 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