# Page 5 | TimelinesAI Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is TimelinesAI the right Customer Communications Management solution for you? Explore 116 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/211597/TimelinesAI/reviews

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TimelinesAI

4.6 (116)

[View alternatives](https://www.capterra.com/p/211597/TimelinesAI/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 5 - Reviews of TimelinesAI

## Showing most helpful reviews

Showing 101-116 of 116 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

EG

Eduardo G.  
Comercial  
Banking  
Used the software for: Less than 6 months

### "Good software"

October 6, 2022

4.0

It solve cliente comunicaction and organisation

Pros

It need a little bit more developent to integrate more software

Cons

It sometimes slow and faster comunication

Review Source

MCS

Millangela Carolina S.  
ejecutivo comercial auto  
Financial Services  
Used the software for: I used a free trial

### "experiencia"

October 6, 2022

4.0

bien me ayudado a avanzar en mis tareas

Pros

Es una buena app, solo con algunos inconvenientes, como colgarse, pero a pesar de eso todo ok

Cons

Es una buena app, solo con algunos inconvenientes, como colgarse, pero a pesar de eso todo ok

Review Source

RL

Roxana L.  
ejecutivo  
Commercial Real Estate  
Used the software for: Less than 6 months

### "."

October 4, 2022

5.0

Pros

I like that the conversations are saved because they serve to review procedures at all times

Cons

I do not like that the whatsapp is disconnected and you have to reconnect

Review Source

CF

Chrissie F.  
Coordinadora Comercial  
Banking  
Used the software for: Less than 6 months

### "Cf"

October 4, 2022

4.0

Buena, me gusta

Pros

El uso y la manera en que si pierdo una conversación puedo entrar a Timelines y recuperar el mismo

Cons

Que muchas veces se desconecte de equipo

Review Source

XM

Ximena M.  
Diseñadora de Interiores  
Financial Services  
Used the software for: Less than 6 months

### "Importante"

October 4, 2022

5.0

Una experiencia dentro de todo buena.

Pros

La funcionabilidad y la conexión entre ambas apps.

Cons

que se cuelga de forma seguida, a veces se desconecta.

Review Source

BG

Balder G.  
Sales Manager  
Financial Services  
Used the software for: Less than 6 months

### "Amazing software"

October 6, 2022

5.0

Pros

It really helps to keep track of bussiness and sale forces work

Cons

Nothing, I have not found any cons yet

Review Source

lJ

luisanyela J.  
banchiller  
Financial Services  
Used the software for: Less than 6 months

### "facil de usar, "

October 5, 2022

5.0

Pros

es sencillo no hay complicaciones, se aprende rapido

Cons

se desconecta a veces, hay que estar pendiente

Review Source

OD

Oriana D.  
Coordinadora Primer contacto  
Financial Services  
Used the software for: Less than 6 months

### "Buena experiencia"

October 4, 2022

4.0

la experiencia con timeline ha sido buena

Pros

Es fácil de usar, es una aplicación de manejo fácil y ayuda en las actividades diarias

Cons

el cierre de sesión frecuente del usuario

Review Source

FA

Fabiola A.  
ejecutivo de ventas  
Retail  
Used the software for: Less than 6 months

### "time line"

October 4, 2022

5.0

Pros

encuentro mis mensajes en linea y puedointeractuar

Cons

no guarda llamadas de los clientes

Review Source

AH

Alex H.  
Sales manager  
Aviation & Aerospace  
Used the software for: Less than 6 months

### "TimelinesAI "

December 14, 2021

4.0

Pros

I like the easy way to manage leads between our team.

Cons

The system does not always work continuously, there are occasional crashes

Review Source

MF

Marguerite F.  
Intern  
Retail  
Used the software for: Less than 6 months

### "Thanks"

December 14, 2021

4.0

Pros

Ease of use. you can know if the people see your text

Cons

Integration with other app. and i can see all the chat

Review Source

NP

Niels P.  
CEO  
Computer Software  
Used the software for: Less than 6 months

### "Perfect easy WhatsApp Integration"

December 14, 2021

5.0

Pros

Easy to setup, Not necessary to do any fancy setup-

Cons

Too easy to setup :-). The UI could be a bit fancier

Review Source

YO

Yaron O.  
CEO  
Architecture & Planning  
Used the software for: Less than 6 months

### "Whatsup for teams"

March 31, 2021

5.0

Pros

An excellent solution, used by us for teamwork on top of number one. The development team is very helpful and answered every question.

Cons

Need to improve the right-to-left user interface (RTL).

Review Source

MH

Muath H.  
cyber security engineer  
Computer Networking  
Used the software for: Less than 6 months

### "FutureTEC"

April 14, 2021

5.0

satisfied

Pros

the shared inbox for team collaboration

Cons

have not faced one yet , once i face ill let you know

Review Source

AT

Alan T.  
Data analyst  
Automotive  
Used the software for: I used a free trial

### "Implmentations test"

December 14, 2021

5.0

Pros

Easy to implement with our CRM, neat features that can help us, will are still evaluating

Cons

Exporting data, there is not way to export the conversations in order to analyze them or better analytics tools

Review Source

AM

Andres M.  
CEO  
Information Technology and Services  
Used the software for: Less than 6 months

### "Timelines AI Review"

January 18, 2021

5.0

Pros

Very easy to manage a team where its outbound comms are mostly done via Whatsapp. Intuitive UI and not many bugs for an early-stage product.

Cons

There were some bugs while syncing Whatsapp conversations.

Review Source

Response from Initech

January 22, 2021

Thank you! We update the app in a regular manner, so you may expect even better performance and features! ;)

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