--- title: "Remote Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Remote the right Payroll solution for you? Explore 101 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/211639/Remote/reviews/" page_type: "reviews" language: "en" --- Remote 4.3 (101) [View alternatives](https://www.capterra.com/p/211639/Remote/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 4th, 2026 # Reviews of Remote Ease of use 4.5 Customer Service 4.4 ## Pros and Cons in Reviews Stephanie O OwnerHuman Resources, 2 - 10 employeesUsed the software for: Less than 6 months. “The platform made it easier to manage global payroll, compliance, and contractor payments, while providing a clean and user-friendly experience overall.“ May 12, 2026 RG Rachel G Head of OperationsComputer Software, 11 - 50 employeesUsed the software for: More than 2 years. “Lack of transparency, lack of communication between their internal teams and to us as their client, lack of readily available information on their country explorer pages (then useful info being locked behind a jira login which we were only given access to after a year of having issues with them), their support team is very scripted/basic level support and often doesn't tally at all with the nuances and complexities of hiring across the world.“ October 15, 2024 Daniel J Sales Development RepresentativeInsurance, 11 - 50 employeesUsed the software for: 1-2 years. “Remote was a great switch coming from Rippling, our company started using remote to ensure our payments would arrive on time and invoices were easily generated using remote.“ May 7, 2025 CS Christine Alyssa S Senior HR SupervisroMarketing and Advertising, 51 - 200 employeesUsed the software for: 6-12 months. “As Remote manages onboarding processes across different countries, it may take longer than expected, especially if legal complexities or unexpected regulatory challenges arise.“ October 22, 2024 CS Christine Alyssa S Senior HR SupervisroMarketing and Advertising, 51 - 200 employeesUsed the software for: 6-12 months. “The platform allows for flexible contract setups, making it easier to hire both full-time employees and contractors globally.“ October 22, 2024 CS Christine Alyssa S Senior HR SupervisroMarketing and Advertising, 51 - 200 employeesUsed the software for: 6-12 months. “No customized set up for contract signatures, support response times can be slow, especially for time-sensitive issues.“ October 22, 2024 PB Paige B VP, People and Organization DesignPackaging and Containers, 51 - 200 employeesUsed the software for: 1-2 years. “Remote has enabled our team to grow globally, hiring amazing people without the worry and cost associated with creating a legal entity. “ October 24, 2024 YP Yannis P Product ManagerInformation Technology and Services, 51 - 200 employeesUsed the software for: 1-2 years. “Not only did I need to do my own research, and I ended up being way more knowledgable than their own "expert" on the local regulation, and had to spend days trying to get in contact with someone senior. But most of all, they refused any form of compensation for their mistake.“ December 4, 2024 ## Showing most helpful reviews Showing 1-25 of 101 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Dylan C. Software Developer Computer Software Used the software for: 1-2 years ### "The only way a startup can manage a global workforce" December 12, 2023 5.0 Remote has been a wonderful tool for us, without which we wouldn't have been able to hire some of our most talented employees from countries we don't have a legal base in. Pros Remote allowed us to reach talent in countries that we otherwise couldn't employ in. We could safely employ across Europe without fear of local nuances in employment and tax law. Cons The price per Remote employee can be expensive for smaller teams. If you're only hiring one or two employees, the price represents a significant percentage of the outgoing salaries. Review Source KS Knarik S. Global People Ops Admin Information Technology and Services Used the software for: 1-2 years ### "One of the best EOR and contractor hiring platforms. " October 17, 2024 5.0 I have a very positive experience working with Remote. Pros The platform is very user friendly, the support team (the Remote team in general) is very quick to help effectively, their product team takes the feedbacks seriously and makes the necessary adjustments to meet our Company's needs. Cons The payment due date ))) I would extend it for a couple of days. And the platform fee for EORs is a little pricey. Alternatives considered [Gusto](https://www.capterra.com/p/131882/Gusto/)[Deel](https://www.capterra.com/p/205015/Deel/)[Native Teams](https://www.capterra.com/p/232049/Native-Teams/) Reason for choosing Remote for the relocation assistance we needed and later - the UK benefits. Review Source YP Yannis P. Product Manager Information Technology and Services Used the software for: 1-2 years ### "Beyond the expensive subscription, expect high monetary and time costs due to their mistakes." December 4, 2024 1.0 As mentioned in my cons section: I was hired through remote.com while living in the Netherlands. They connected me to a local "expert" who completely messed up their understanding of local regulation, which ended up costing me thousands of Euros. A year later when this was clear, I had to spend hours and hours communicating with them via chat support and sending them the written proof of their mess up. Not only did I need to do my own research, and I ended up being way more knowledgable than their own "expert" on the local regulation, and had to spend days trying to get in contact with someone senior. But most of all, they refused any form of compensation for their mistake. So to sum up again: 1. check your work calendar. Do you have 4 hours every week to spend on getting answers to issues that your remote employees face? 2. Is money not an issue for your employees, when remote.com messes up with local regulation? Then they are the company for you. Pros Amazing UI on their dashboard, makes it very simple to use on a day to day basis. Cons They are not a real HR company, they provide a good looking platform, but then completely mess up on the HR side. This ended up costing a lot of money, and most of all for everyone worth considering it, time. tl;dr: 1. check your work calendar. Do you have 4 hours every week to spend on getting answers to issues that your remote employees face? 2. Is money not an issue for your employees, when remote.com messes up with local regulation? Then they are the company for you. Review Source PB Paige B. VP, People and Organization Design Packaging and Containers Used the software for: 1-2 years ### "Great service helping us to grow globally!" October 24, 2024 5.0 Amazing -- I am not sure what we would have done had we not found this global employer of record service. Our team is growing and travel for those on board in our home country is significantly reduced. Pros Remote has enabled our team to grow globally, hiring amazing people without the worry and cost associated with creating a legal entity. I have reached out many times with questions and have found the support available to be very extensive and knowledgeable, even on some very specific enquiries. Cons I honestly can't think of anything, I have encountered no problems with the platform or the support offered. Alternatives considered [Remofirst](https://www.capterra.com/p/255630/Remofirst/) Reason for choosing Remote Comfort level with service and knowledge of the people I connected with. Review Source AJ Ashley J. Sr. Manager, People Computer Software Used the software for: 6-12 months ### "Fantastic experience! " October 28, 2024 5.0 Love working with Remote, and their support team. Will work with them again at other companies. Pros Very easy to use, support is easily accessible. Cons Support articles that are country specific, they should continue to build out their library. Nothing bad, but I feel there is more to be written/shared country to country Alternatives considered [Deel](https://www.capterra.com/p/205015/Deel/)[Oyster](https://www.capterra.com/p/229351/Oyster/) Reason for choosing Remote Remote offered the best support at a comparable price. Review Source VR Verified Reviewer Owner Human Resources Used the software for: Less than 6 months ### "Satisfied customer " May 12, 2026 5.0 My overall experience with Remote was positive. The platform made it easier to manage global payroll, compliance, and contractor payments, while providing a clean and user-friendly experience overall. Pros What I liked most about Remote was its streamlined platform for managing international employees and contractors, making global payroll and compliance much easier to handle. Cons What I liked least about Remote was that some processes could take longer than expected, and certain features had a learning curve when navigating the platform for the first time. Review Source VR Verified Reviewer Administrative Director Photography Used the software for: 1-2 years ### "I love working via Remote" February 2, 2026 5.0 working on the remote software, has been very rewarding as I can manage administrative task skillfully Pros I can process payroll easily by managing my employees through email notifications. It is very secure and the learning curve is easy to manage Cons In the beginning, there were some bugs and issues that I managed to get around. hence, I mentioned that the learning curve is easy Review Source NR Natasha R. Remote Job Accounting Used the software for: Less than 6 months ### "Remote job offer." September 16, 2025 4.0 My overall experience of remote jobs are not so optimum, they lye a lot with the offer listing, and just like to play with people necessity. Pros I like the remote jobs because don't have to leave your house neither spend no type of busfair in commuting. Cons The least is that not all of the Companies pays properly and constantly. The would lye and offer a lot of income that don't go with the job listing. Review Source Response from Remote Technology September 17, 2025 Hi Natasha, Thank you for taking the time to share your experience with Remote Recruit. As Senior Voice of the Customer Manager at Remote, I’m sorry to hear it hasn’t met your expectations. Remote Recruit is built to help companies post accurate roles and connect with global talent, so concerns about misleading or inconsistent listings are something we take very seriously. Your feedback is important for us to ensure trust and reliability across the platform. I’d love the chance to learn more about the roles you encountered so we can look into this further. Please feel free to reach out to me directly at feedback@remote.com. — Mel Diamond, Senior Voice of the Customer Manager at Remote SB Shan B. People Ops Information Technology and Services Used the software for: 6-12 months ### "Good Solution" January 14, 2025 4.0 I think Remote is generally a good solution. Over the past 6 months, Ive seen improvements around UI on the platform. There's still opportunity to improve some of their internal ways of operating. Pros Good quick and easy solution to bridge global hiring. Cons Siloed information and operations that create delays at times. Review Source RG Rachel G. Head of Operations Computer Software Used the software for: 2+ years ### "Expectation vs Reality" October 15, 2024 2.0 Haven't loved it. It's an inherited system that I would not have chosen myself, I just think they've scaled too quickly and aren't ready to serve a lot of the countries they're working in. It's cost us so much financially but also in time and energy to rectify issues that could have so easily been avoided in the first place if the correct and relevant information had been available at the start of a hiring relationship. Pros We finally have an account manager who is genuinely helpful and engaged, but spent 2 years with a real lack of support. They are proactive when you raise an issue and do seem to want to strive for a good resolution for all parties involved, but it takes some real escalation for it to get to that point. Platform is easy to use as an admin and as an employee. Cons Lack of transparency, lack of communication between their internal teams and to us as their client, lack of readily available information on their country explorer pages (then useful info being locked behind a jira login which we were only given access to after a year of having issues with them), their support team is very scripted/basic level support and often doesn't tally at all with the nuances and complexities of hiring across the world. Some countries they are hiring into they are absolutely not geared up to deal with, particularly when it comes to offboarding. e.g. Italy, Norway, Portugal. Their system is basic, it also doesn't allow for the nuances of obscure PTO requirements. e.g. Norway. We've had multiple issues with onboarding and offboarding, wrong information being shared with employees and all at a costly expense to us. Review Source Response from Remote Technology October 24, 2024 Hi Rachel, Thank you for taking the time to share your experience with us. I’m sorry to hear about the difficulties you’ve encountered, especially around transparency, communication, and support. I understand how frustrating it can be to deal with these issues, and we genuinely appreciate your patience. I'd love to hear more about your concerns and work toward working to resolving all of your concerns. If you’re open to it, please feel free to contact me directly at feedback@remote.com so we can discuss how to improve your experience and ensure we address these challenges effectively. Thanks again, Warm Regards, Melanie Diamond - VOC Manager @ Remote NG Nicolas G. People and Culture Manager Non-Profit Organization Management Used the software for: 6-12 months ### "Great to hire abroad" October 21, 2024 4.0 Pros How easy it is to use. The customer service is great Cons Time tracking and hour compensation can bit a bit limiting Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing Remote It was a recommendation of another organization Review Source MN Marina N. CEO Information Technology and Services Used the software for: 1-2 years ### "seamless payroll solution for international teams" October 21, 2024 5.0 Our company is based in the US, but we needed a simple and efficient way to pay employees in Europe. Remote has made this process incredibly convenient. Pros The platform offers a simple and user-friendly interface, making it incredibly easy to set up contracts and start the process. Everything is quick, accessible, and straightforward, which really streamlines the experience. Cons The pricing could be more competitive, especially for smaller businesses or startups. Alternatives considered [Deel](https://www.capterra.com/p/205015/Deel/) Reason for choosing Remote We found Remote to be more convenient and better suited to our needs. The platform’s ease of use, seamless setup, and straightforward interface made it the best choice for managing payroll for our international employees. Review Source VD Vilena D. Business HR Analyst Information Technology and Services Used the software for: 1-2 years ### "Remote review" October 24, 2024 5.0 Pros User-friendly platform for both the administrator and the employee Cons In my opinion, everything is fine and Remote is one of the best Review Source LB Lori B. Finance Manager Wholesale Used the software for: 6-12 months ### "Easy to use" October 23, 2024 5.0 Pros User friendly, very simp0le, easy to use and to navigate on each menu Cons nothing for now, I have not use all features yet Review Source TH Theresa H. Executive Assistant Computer Software Used the software for: 6-12 months ### "Easy to use tool that makes international hiring incredibly easy" October 28, 2024 5.0 Pros Remote was very easy to set up and use, Customer Support was very helpful. Cons Minor detail but remote did not integrate with our HR tool, so we had to use two HR softwares for internal and external employees. Review Source BL Bart L. Head of Finance Telecommunications Used the software for: 6-12 months ### "Positive overall" October 25, 2024 4.0 Overall the user experience is is good. I like the past response times overall Pros Its easy to use, add or remove team members. The customer contact is really fast. Quick to set-up and onboard new team members. Cons Sometimes when you have a question I did not receive the answer I was looking for or the reply was not send to me. This happened only once or twice so not too bad. If would be nice to have Remote connected to the accounting software. Review Source EM Eito M. CEO Computer Software Used the software for: 6-12 months ### "Good, please support \[sensitive content hidden\]" October 15, 2024 5.0 Great! Would definitely recommend to other remote teams Pros They handle the paperwork, so I can focus on the business Cons No support of China ( \[sensitive content hidden\]) - this turned out to be problematic for us Review Source ND Nav D. People Operations Lead Information Technology and Services Used the software for: 6-12 months ### "Good Platform to hire international employees!" October 21, 2024 4.0 Pros Quick customer service and easy to use interface! Cons Some features such Expense Reimbursement can be improved. Per diem option requires a receipt, which should not be the case. Review Source JJ Jennifer J. HR Professional Medical Devices Used the software for: 6-12 months ### "A go-to EOR system" June 20, 2023 5.0 I've had a very positive experience with Remote so far, and am looking forward to more work with them. I would recommend Remote to any HR individual considering to expand their buisness to other countries in which they do not have subsidiaries. Pros My most favoraite thing about Remote is the customer service. Other systems also provide employee payroll options but they do not have a superb customer service as Remote. Starting from designated Customer Success Manager to Use Happiness Team, they are always ready to help, and VERY responsive. Prior to Remote, they would take anywhere from 24-48 hours for a simple response, but Remote team will respond within 12-24 hour block. Cons One thing I recently discovered is that their time-off tracking does not include childcare leave days. An employee has inquired about it only showing time-off days, but not government required childcare days. Review Source RH Richard H. COO Computer Software Used the software for: Less than 6 months ### "A well thought our service" October 24, 2024 5.0 A well thought out user interface which was helpful and quite easy to use. Pros Their fast and efficient support and onboarding process Cons Understanding the invoices and which one referred to which month. Review Source VR Verified Reviewer Junior Software Developer Information Technology and Services Used the software for: 1-2 years ### "The most convenient way to get employment benefits anywhere in the world" October 25, 2022 5.0 Pros The ease of use and clutter free UI. The UI is well thought out and bug free. Never had any problems Cons None whatsoever. Cannot think of anything wrong with Remote's employment portal. Review Source CA Catarina A. Engineering Team Lead Computer Software Used the software for: Less than 6 months ### "Smooth onboarding process and a great support team!" November 2, 2022 5.0 Overall the experience with Remote has been great so I highly recommend it. Pros The onboarding process was super easy and fast paced, and Remote's platform is very intuitive to use. If you have any doubts, you have a great team to help you throughout. They'll answer all your questions with a agile approach, giving you feedback along the way if they need more time to get back to you with the info you need. Cons The need to submit all public holidays as timeoff day in the platform. It would be best if the public holidays were already loaded by country in the platform requiring only a confirmation from the employee. Review Source VR Verified Reviewer Software Engineer Information Technology and Services Used the software for: Less than 6 months ### "Best service for managing remote employees and payroll with tax compliances" October 25, 2022 5.0 Overall experience with remote is very good because of simplicity and ease of access it manages payroll and tax compliances very effectively. Pros This software is very easy to use and access it. Cons There's nothing here as a con because it is my first time using this tool before that the process is manual but now it is all taken care of my Remote itself. Review Source BP Bastian P. Business Manager Computer Software Used the software for: 6-12 months ### "Good service, great idea" October 31, 2022 5.0 Pros It's great that you can work for companies abroad without setting up a cumbersome subsidiary! Cons There are no negative aspects! Everything went positively Review Source VG Vishesh G. Software Engineer Financial Services Used the software for: 1-2 years ### "Remote makes being remote fun" October 25, 2022 5.0 Pros The ease of use and the UI is amazing. Really enjoyed using it. Cons On the most part a great product. not anything that i didn’t like. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.