--- title: "Remote Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Remote the right Payroll solution for you? Explore 102 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/211639/Remote/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-21" --- Remote 4.3 (102) [View alternatives](https://www.capterra.com/p/211639/Remote/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 21st, 2026 # Reviews of Remote Ease of use 4.5 Customer Service 4.4 ## Pros and Cons in Reviews Stephanie O OwnerHuman Resources, 2 - 10 employeesUsed the software for: Less than 6 months. “The platform made it easier to manage global payroll, compliance, and contractor payments, while providing a clean and user-friendly experience overall.“ May 12, 2026 YP Yannis P Product ManagerInformation Technology and Services, 51 - 200 employeesUsed the software for: 1-2 years. “Not only did I need to do my own research, and I ended up being way more knowledgable than their own "expert" on the local regulation, and had to spend days trying to get in contact with someone senior. But most of all, they refused any form of compensation for their mistake.“ December 4, 2024 Daniel J Sales Development RepresentativeInsurance, 11 - 50 employeesUsed the software for: 1-2 years. “Remote was a great switch coming from Rippling, our company started using remote to ensure our payments would arrive on time and invoices were easily generated using remote.“ May 7, 2025 RG Rachel G Head of OperationsComputer Software, 11 - 50 employeesUsed the software for: More than 2 years. “Lack of transparency, lack of communication between their internal teams and to us as their client, lack of readily available information on their country explorer pages (then useful info being locked behind a jira login which we were only given access to after a year of having issues with them), their support team is very scripted/basic level support and often doesn't tally at all with the nuances and complexities of hiring across the world.“ October 15, 2024 Samuel P Operations Content LeadMedia Production, 11 - 50 employeesUsed the software for: 6-12 months. “Streamlines global hiring and keeps us compliant.“ August 7, 2026 CS Christine Alyssa S Senior HR SupervisroMarketing and Advertising, 51 - 200 employeesUsed the software for: 6-12 months. “As Remote manages onboarding processes across different countries, it may take longer than expected, especially if legal complexities or unexpected regulatory challenges arise.“ October 22, 2024 MF Matteo F Product DesignerFund-Raising, 11 - 50 employeesUsed the software for: 1-2 years. “First ever experience with a product like that was great for its consistency with similar products of other countries, for example mine.“ September 6, 2026 CS Christine Alyssa S Senior HR SupervisroMarketing and Advertising, 51 - 200 employeesUsed the software for: 6-12 months. “No customized set up for contract signatures, support response times can be slow, especially for time-sensitive issues.“ October 22, 2024 ## Showing most helpful reviews Showing 1-25 of 102 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Dylan C. Software Developer Computer Software Used the software for: 1-2 years ### "The only way a startup can manage a global workforce" December 12, 2023 5.0 Remote has been a wonderful tool for us, without which we wouldn't have been able to hire some of our most talented employees from countries we don't have a legal base in. Pros Remote allowed us to reach talent in countries that we otherwise couldn't employ in. We could safely employ across Europe without fear of local nuances in employment and tax law. Cons The price per Remote employee can be expensive for smaller teams. If you're only hiring one or two employees, the price represents a significant percentage of the outgoing salaries. Review Source BC Bart C. Head of People and Culture E-Learning Used the software for: 1-2 years ### "Recommended " October 21, 2024 5.0 Overall they are professional, their turnaround times with questions is usually very adequate. They give proper researched answers and are pro-active in solution finding with queries. Pros Remote has a no nonsense approach. They operate balancing professional and practical, to best service both the employees and the employers. They legal support team is super competent. Cons They cannot always offer full flexibility and for that reason we couldn't move an employee in NL. As the Remote pension wasn't flexible, so the employee would lose net salary. which they didn't accept so we got stuck in NL. Alternatives considered [WorkMotion](https://www.capterra.com/p/228615/WorkMotion/)[Oyster](https://www.capterra.com/p/229351/Oyster/)[Remofirst](https://www.capterra.com/p/255630/Remofirst/) Reason for choosing Remote Cost and professionalism that they displayed at the time of the vendor rating exercise Switched from [WorkMotion](https://www.capterra.com/p/228615/WorkMotion/) Cost and some issues with incorrect invoicing Review Source YP Yannis P. Product Manager Information Technology and Services Used the software for: 1-2 years ### "Beyond the expensive subscription, expect high monetary and time costs due to their mistakes." December 4, 2024 1.0 As mentioned in my cons section: I was hired through remote.com while living in the Netherlands. They connected me to a local "expert" who completely messed up their understanding of local regulation, which ended up costing me thousands of Euros. A year later when this was clear, I had to spend hours and hours communicating with them via chat support and sending them the written proof of their mess up. Not only did I need to do my own research, and I ended up being way more knowledgable than their own "expert" on the local regulation, and had to spend days trying to get in contact with someone senior. But most of all, they refused any form of compensation for their mistake. So to sum up again: 1. check your work calendar. Do you have 4 hours every week to spend on getting answers to issues that your remote employees face? 2. Is money not an issue for your employees, when remote.com messes up with local regulation? Then they are the company for you. Pros Amazing UI on their dashboard, makes it very simple to use on a day to day basis. Cons They are not a real HR company, they provide a good looking platform, but then completely mess up on the HR side. This ended up costing a lot of money, and most of all for everyone worth considering it, time. tl;dr: 1. check your work calendar. Do you have 4 hours every week to spend on getting answers to issues that your remote employees face? 2. Is money not an issue for your employees, when remote.com messes up with local regulation? Then they are the company for you. Review Source VR Verified Reviewer Operations Content Lead Media Production Used the software for: 6-12 months ### "International compliace headache gone. " August 7, 2026 4.0 It's easy to manage employees and contractors overseas, which makes the work we'd had several people doing reduced to one person, which means we are saving a ton in the process. Pros Streamlines global hiring and keeps us compliant. What's not to like about that? Compliance is the ibggest issue we face, and it's a headache we don't need to worry about with Remote. Cons Nothing really to criticize. It's performed for us in every paint point area we need related to international compliance. Review Source AJ Ashley J. Sr. Manager, People Computer Software Used the software for: 6-12 months ### "Fantastic experience! " October 28, 2024 5.0 Love working with Remote, and their support team. Will work with them again at other companies. Pros Very easy to use, support is easily accessible. Cons Support articles that are country specific, they should continue to build out their library. Nothing bad, but I feel there is more to be written/shared country to country Alternatives considered [Deel](https://www.capterra.com/p/205015/Deel/)[Oyster](https://www.capterra.com/p/229351/Oyster/) Reason for choosing Remote Remote offered the best support at a comparable price. Review Source PB Paige B. VP, People and Organization Design Packaging and Containers Used the software for: 1-2 years ### "Great service helping us to grow globally!" October 24, 2024 5.0 Amazing -- I am not sure what we would have done had we not found this global employer of record service. Our team is growing and travel for those on board in our home country is significantly reduced. Pros Remote has enabled our team to grow globally, hiring amazing people without the worry and cost associated with creating a legal entity. I have reached out many times with questions and have found the support available to be very extensive and knowledgeable, even on some very specific enquiries. Cons I honestly can't think of anything, I have encountered no problems with the platform or the support offered. Alternatives considered [Remofirst](https://www.capterra.com/p/255630/Remofirst/) Reason for choosing Remote Comfort level with service and knowledge of the people I connected with. Review Source RL Rich L. Commercial General Manager Research Used the software for: Less than 6 months ### "Great platform and service - Highly recommend" October 15, 2024 5.0 Pros We have moved all our 3rd party team members over to Remote from other providers. Remotes portal is super easy to use, requires literally no training. When I've needed specific help, the people at Remote have been quick and helped to solve my problem. I would definitely recommend Remote Cons It's only a very minor thing. There's so much you can do on the platform. I'd quite like to be able to remove options that I know I'm not going to use, so make it simpler for me. Switched from [Pebl](https://www.capterra.com/p/268331/Velocity-Global/) Velocity is absolutely dreadful. Their processes don't work. They take a very long time to reply to questions, and then the replies aren't helpful. They aren't interested in our business. I'm delighted to have left Velocity Review Source AH Amanda H. People Ops Computer Software Used the software for: 6-12 months ### "Stellar product to support our global team!" October 15, 2024 5.0 Pros Onboarding experience, from both the administrative and employee/contractor perspective, is some of the best I've experienced. Their CS team is also responsive and supportive. I love that they're open to UI feedback as well. Cons They're still figuring out some UI bugs but again, because they're so open to customer feedback, this isn't a deal breaker for us. Alternatives considered [Deel](https://www.capterra.com/p/205015/Deel/)[Justworks](https://www.capterra.com/p/223913/Justworks/) Reason for choosing Remote Sales and customer support team, pricing and availability/support in local countries. Review Source VR Verified Reviewer Owner Human Resources Used the software for: Less than 6 months ### "Satisfied customer " May 12, 2026 5.0 My overall experience with Remote was positive. The platform made it easier to manage global payroll, compliance, and contractor payments, while providing a clean and user-friendly experience overall. Pros What I liked most about Remote was its streamlined platform for managing international employees and contractors, making global payroll and compliance much easier to handle. Cons What I liked least about Remote was that some processes could take longer than expected, and certain features had a learning curve when navigating the platform for the first time. Review Source VR Verified Reviewer Administrative Director Photography Used the software for: 1-2 years ### "I love working via Remote" February 2, 2026 5.0 working on the remote software, has been very rewarding as I can manage administrative task skillfully Pros I can process payroll easily by managing my employees through email notifications. It is very secure and the learning curve is easy to manage Cons In the beginning, there were some bugs and issues that I managed to get around. hence, I mentioned that the learning curve is easy Review Source EW Emmy W. HR Business Partners Wholesale Used the software for: 6-12 months ### "Easy payroll solution" October 21, 2024 4.0 easy to use software, we are happy with the product Pros easy to use, easy solution for foreign payroll Cons little flexibility: pre-payment for one of our employees was difficult to achieve way of invoicing: pre-payroll and actual payroll: this brings extra work as you have to check everything double Reason for choosing Remote simular products that offered employer of records Review Source IG Ines G. HR Generalist Computer Networking Used the software for: Less than 6 months ### "Positive remarks" October 21, 2024 4.0 Pros The really fast response in the live Q&A Chat. + The helpfulness of these employees. Cons Quite expensive depending on the case. For one employee we pay more to Remote than to the employee himself. Alternatives considered [Deel](https://www.capterra.com/p/205015/Deel/) Reason for choosing Remote This was done by my predecessor so I can't disclose this Review Source EM Erin M. HR Director Non-Profit Organization Management Used the software for: 1-2 years ### "Satisfied with service" October 21, 2024 4.0 Pros fairly predictable. Employees are paid, benefits are offered in compliance with country laws. invoices are timely. Cons Employees don't know where to enter their PTO Alternatives considered [Canadian Cloud Backup](https://www.capterra.com/p/134308/Canadian-Cloud-Backup/) Reason for choosing Remote Ease of setup, much higher price, could offer us more countries in the future Review Source SS Simone S. Human Resources and Office Administrator Publishing Used the software for: Less than 6 months ### "Great Support and easy to use platform for HR purposes" October 16, 2024 5.0 Great experience overall. Great team support always whenever I have an enquiry it is answered professionaly and in a great timely manner. Pros I like the easy to use platform. Everything is clear and there are lots of step by step instructions to use. Cons The only thing I would mention is that now there are compeitors like Oyster. How does the pricing compare? Review Source SK Sabrina K. People Administration and Payroll Expert Retail Used the software for: 1-2 years ### "Good service, good platform" October 25, 2024 4.0 I like the service and the platform and that Remote always improves their service. I am working with them since 2 years now and they have constantly improved and extended their services and platform. Pros The related Customer Success Manager who is always there to support us. Cons Sometimes it takes quite a lot of time to get any (labor law) information about a country. Review Source VR Verified Reviewer Junior Software Developer Information Technology and Services Used the software for: 1-2 years ### "The most convenient way to get employment benefits anywhere in the world" October 25, 2022 5.0 Pros The ease of use and clutter free UI. The UI is well thought out and bug free. Never had any problems Cons None whatsoever. Cannot think of anything wrong with Remote's employment portal. Review Source JS Justin S. HR Manager Computer Games Used the software for: 1-2 years ### "Out of Country Employees" October 28, 2024 5.0 Remote has made it tremendously easy to work with our out of country employees. They handle almost everything and keep us updated on anything we need to know or approve. Pros Easy use for our out of the country employees. Cons We have not terminated any employees with Remote, but we were informed that we would have to give plenty of notice if we were going to work with them to give a severance. This has not been an issue, I just have not used the process yet. Review Source Sekhar S. Senior Consulatant Information Technology and Services Used the software for: 1-2 years ### "Easy Remote Work " June 14, 2023 5.0 Excellent Pros A wonderful platform for employees working Remotely Cons I have not yet fully experienced the support of HR to understands benefits in details that are offered to employee Review Source LB Lori B. Finance Manager Wholesale Used the software for: 6-12 months ### "Easy to use" October 23, 2024 5.0 Pros User friendly, very simp0le, easy to use and to navigate on each menu Cons nothing for now, I have not use all features yet Review Source AI Alessio I. Working student Computer Software Used the software for: 1-2 years ### "Honest Review" October 28, 2024 5.0 Pros The Simplicity of the Website in its natural state Cons The constant Email Updates and follow-ups if I answer this survey Review Source VR Verified Reviewer Software Engineer Information Technology and Services Used the software for: Less than 6 months ### "Best service for managing remote employees and payroll with tax compliances" October 25, 2022 5.0 Overall experience with remote is very good because of simplicity and ease of access it manages payroll and tax compliances very effectively. Pros This software is very easy to use and access it. Cons There's nothing here as a con because it is my first time using this tool before that the process is manual but now it is all taken care of my Remote itself. Review Source DN Deborah N. C&B Manager Information Technology and Services Used the software for: 6-12 months ### "Praise for Customer Support" May 10, 2022 3.0 Pros This review is for the members of the Customer Support team, especially Patricia, who helps ever so patiently through the processes of off boarding an individual. My thanks to everyone on the team that I have dealt with. Everyone is polite, helpful and genuinely interested in solving the problem. Cons In this case I am not commenting on the Software therefore N/A Review Source EP Enzo P. Head of french technical support Telecommunications Used the software for: 6-12 months ### "Good service, be carefull of ping pong effect" October 24, 2024 4.0 From onboarding till now, all good. I would love a French expert regarding accountant. This is missing. Pros I like that it is remote, every thing is handled correctly Cons When i need something specific, related to money usually, i often end up like a ping pong ball between remote.com and the employer. That is why only 4 stars Review Source VG Vishesh G. Software Engineer Financial Services Used the software for: 1-2 years ### "Remote makes being remote fun" October 25, 2022 5.0 Pros The ease of use and the UI is amazing. Really enjoyed using it. Cons On the most part a great product. not anything that i didn’t like. Review Source VM Valentin M. Senior Software Engineer Information Technology and Services Used the software for: 6-12 months ### "Easy to use, constantly improving" October 25, 2022 5.0 I am working remotely thanks to Remote. Its such a great opportunity to work for any company in the world from your home country. Pros \- easy to use- good support- frequently improving Cons I don't have any particular remarks so far Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.