# Remote Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Remote the right Remote Work solution for you? Explore 95 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/211639/Remote/reviews --- Remote 4.4 (95) [View alternatives](https://www.capterra.com/p/211639/Remote/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 27th, 2026 # Reviews of Remote Ease of use 4.5 Customer Service 4.4 ## Pros and Cons in Reviews Daniel J Sales Development RepresentativeInsurance, 11 - 50 employeesUsed the software for: 1-2 years. “Remote was a great switch coming from Rippling, our company started using remote to ensure our payments would arrive on time and invoices were easily generated using remote.“ May 7, 2025 RG Rachel G Head of OperationsComputer Software, 11 - 50 employeesUsed the software for: More than 2 years. “Lack of transparency, lack of communication between their internal teams and to us as their client, lack of readily available information on their country explorer pages (then useful info being locked behind a jira login which we were only given access to after a year of having issues with them), their support team is very scripted/basic level support and often doesn't tally at all with the nuances and complexities of hiring across the world.“ October 15, 2024 CS Christine Alyssa S Senior HR SupervisroMarketing and Advertising, 51 - 200 employeesUsed the software for: 6-12 months. “The platform allows for flexible contract setups, making it easier to hire both full-time employees and contractors globally.“ October 22, 2024 CS Christine Alyssa S Senior HR SupervisroMarketing and Advertising, 51 - 200 employeesUsed the software for: 6-12 months. “As Remote manages onboarding processes across different countries, it may take longer than expected, especially if legal complexities or unexpected regulatory challenges arise.“ October 22, 2024 Daniel J Sales Development RepresentativeInsurance, 11 - 50 employeesUsed the software for: 1-2 years. “Invoices are easy to build with tracking number and other fields remote helps you with.“ May 7, 2025 CS Christine Alyssa S Senior HR SupervisroMarketing and Advertising, 51 - 200 employeesUsed the software for: 6-12 months. “No customized set up for contract signatures, support response times can be slow, especially for time-sensitive issues.“ October 22, 2024 PB Paige B VP, People and Organization DesignPackaging and Containers, 51 - 200 employeesUsed the software for: 1-2 years. “Remote has enabled our team to grow globally, hiring amazing people without the worry and cost associated with creating a legal entity. “ October 24, 2024 EY Eli Y CEORetail, 2 - 10 employeesUsed the software for: 6-12 months. “Their terrible service, their slow processes, the incorrect invoices, the unfamiliarity with international labor laws and processes“ August 11, 2024 ## Showing most helpful reviews Showing 1-25 of 95 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Dylan C. Software Developer Computer Software Used the software for: 1-2 years ### "The only way a startup can manage a global workforce" December 12, 2023 5.0 Remote has been a wonderful tool for us, without which we wouldn't have been able to hire some of our most talented employees from countries we don't have a legal base in. Pros Remote allowed us to reach talent in countries that we otherwise couldn't employ in. We could safely employ across Europe without fear of local nuances in employment and tax law. Cons The price per Remote employee can be expensive for smaller teams. If you're only hiring one or two employees, the price represents a significant percentage of the outgoing salaries. Review Source RL Rich L. Commercial General Manager Research Used the software for: Less than 6 months ### "Great platform and service - Highly recommend" October 15, 2024 5.0 Pros We have moved all our 3rd party team members over to Remote from other providers. Remotes portal is super easy to use, requires literally no training. When I've needed specific help, the people at Remote have been quick and helped to solve my problem. I would definitely recommend Remote Cons It's only a very minor thing. There's so much you can do on the platform. I'd quite like to be able to remove options that I know I'm not going to use, so make it simpler for me. Switched from [Pebl](https://www.capterra.com/p/268331/Velocity-Global/) Velocity is absolutely dreadful. Their processes don't work. They take a very long time to reply to questions, and then the replies aren't helpful. They aren't interested in our business. I'm delighted to have left Velocity Review Source YP Yannis P. Product Manager Information Technology and Services Used the software for: 1-2 years ### "Beyond the expensive subscription, expect high monetary and time costs due to their mistakes." December 4, 2024 1.0 As mentioned in my cons section: I was hired through remote.com while living in the Netherlands. They connected me to a local "expert" who completely messed up their understanding of local regulation, which ended up costing me thousands of Euros. A year later when this was clear, I had to spend hours and hours communicating with them via chat support and sending them the written proof of their mess up. Not only did I need to do my own research, and I ended up being way more knowledgable than their own "expert" on the local regulation, and had to spend days trying to get in contact with someone senior. But most of all, they refused any form of compensation for their mistake. So to sum up again: 1. check your work calendar. Do you have 4 hours every week to spend on getting answers to issues that your remote employees face? 2. Is money not an issue for your employees, when remote.com messes up with local regulation? Then they are the company for you. Pros Amazing UI on their dashboard, makes it very simple to use on a day to day basis. Cons They are not a real HR company, they provide a good looking platform, but then completely mess up on the HR side. This ended up costing a lot of money, and most of all for everyone worth considering it, time. tl;dr: 1. check your work calendar. Do you have 4 hours every week to spend on getting answers to issues that your remote employees face? 2. Is money not an issue for your employees, when remote.com messes up with local regulation? Then they are the company for you. Review Source AH Amanda H. People Ops Computer Software Used the software for: 6-12 months ### "Stellar product to support our global team!" October 15, 2024 5.0 Pros Onboarding experience, from both the administrative and employee/contractor perspective, is some of the best I've experienced. Their CS team is also responsive and supportive. I love that they're open to UI feedback as well. Cons They're still figuring out some UI bugs but again, because they're so open to customer feedback, this isn't a deal breaker for us. Alternatives considered [Deel](https://www.capterra.com/p/205015/Deel/)[Justworks](https://www.capterra.com/p/223913/Justworks/) Reason for choosing Remote Sales and customer support team, pricing and availability/support in local countries. Review Source NG Nicolas G. People and Culture Manager Non-Profit Organization Management Used the software for: 6-12 months ### "Great to hire abroad" October 21, 2024 4.0 Pros How easy it is to use. The customer service is great Cons Time tracking and hour compensation can bit a bit limiting Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing Remote It was a recommendation of another organization Review Source CO Carolina O. Head of Product Non-Profit Organization Management Used the software for: 1-2 years ### "Good if you're a small company, cost efficacy increases the bigger you get" October 24, 2024 5.0 Great support, health insurance, platform is intuitive Pros Compliance, health insurance, ease of requests on the platform, support is thorough Cons Have to get in touch with team to solve simple problems sometimes Alternatives considered [Remofirst](https://www.capterra.com/p/255630/Remofirst/) Reason for choosing Remote Health insurance coverage was larger for the same price Review Source MN Marina N. CEO Information Technology and Services Used the software for: 1-2 years ### "seamless payroll solution for international teams" October 21, 2024 5.0 Our company is based in the US, but we needed a simple and efficient way to pay employees in Europe. Remote has made this process incredibly convenient. Pros The platform offers a simple and user-friendly interface, making it incredibly easy to set up contracts and start the process. Everything is quick, accessible, and straightforward, which really streamlines the experience. Cons The pricing could be more competitive, especially for smaller businesses or startups. Alternatives considered [Deel](https://www.capterra.com/p/205015/Deel/) Reason for choosing Remote We found Remote to be more convenient and better suited to our needs. The platform’s ease of use, seamless setup, and straightforward interface made it the best choice for managing payroll for our international employees. Review Source MM Michelle M. People and Performance Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Remote works :)" October 15, 2024 4.0 My experience has been very positive - the team behind Remote do a great job and the platform is well designed and easy to use Pros Customer service is really responsive and personalized. Plus the platform is easy to use for staff and on the back end, with good functionality Cons I wish more countries were covered for employment through Remote! Alternatives considered [Deel](https://www.capterra.com/p/205015/Deel/) Reason for choosing Remote Pricing was more competitive with negotiation Review Source NR Natasha R. Remote Job Accounting Used the software for: Less than 6 months ### "Remote job offer." September 16, 2025 4.0 My overall experience of remote jobs are not so optimum, they lye a lot with the offer listing, and just like to play with people necessity. Pros I like the remote jobs because don't have to leave your house neither spend no type of busfair in commuting. Cons The least is that not all of the Companies pays properly and constantly. The would lye and offer a lot of income that don't go with the job listing. Review Source Response from Remote Technology September 17, 2025 Hi Natasha, Thank you for taking the time to share your experience with Remote Recruit. As Senior Voice of the Customer Manager at Remote, I’m sorry to hear it hasn’t met your expectations. Remote Recruit is built to help companies post accurate roles and connect with global talent, so concerns about misleading or inconsistent listings are something we take very seriously. Your feedback is important for us to ensure trust and reliability across the platform. I’d love the chance to learn more about the roles you encountered so we can look into this further. Please feel free to reach out to me directly at feedback@remote.com. — Mel Diamond, Senior Voice of the Customer Manager at Remote RG Rachel G. Head of Operations Computer Software Used the software for: 2+ years ### "Expectation vs Reality" October 15, 2024 2.0 Haven't loved it. It's an inherited system that I would not have chosen myself, I just think they've scaled too quickly and aren't ready to serve a lot of the countries they're working in. It's cost us so much financially but also in time and energy to rectify issues that could have so easily been avoided in the first place if the correct and relevant information had been available at the start of a hiring relationship. Pros We finally have an account manager who is genuinely helpful and engaged, but spent 2 years with a real lack of support. They are proactive when you raise an issue and do seem to want to strive for a good resolution for all parties involved, but it takes some real escalation for it to get to that point. Platform is easy to use as an admin and as an employee. Cons Lack of transparency, lack of communication between their internal teams and to us as their client, lack of readily available information on their country explorer pages (then useful info being locked behind a jira login which we were only given access to after a year of having issues with them), their support team is very scripted/basic level support and often doesn't tally at all with the nuances and complexities of hiring across the world. Some countries they are hiring into they are absolutely not geared up to deal with, particularly when it comes to offboarding. e.g. Italy, Norway, Portugal. Their system is basic, it also doesn't allow for the nuances of obscure PTO requirements. e.g. Norway. We've had multiple issues with onboarding and offboarding, wrong information being shared with employees and all at a costly expense to us. Review Source Response from Remote Technology October 24, 2024 Hi Rachel, Thank you for taking the time to share your experience with us. I’m sorry to hear about the difficulties you’ve encountered, especially around transparency, communication, and support. I understand how frustrating it can be to deal with these issues, and we genuinely appreciate your patience. I'd love to hear more about your concerns and work toward working to resolving all of your concerns. If you’re open to it, please feel free to contact me directly at feedback@remote.com so we can discuss how to improve your experience and ensure we address these challenges effectively. Thanks again, Warm Regards, Melanie Diamond - VOC Manager @ Remote KP Kerstin P. HR Manager Medical Devices Used the software for: Less than 6 months ### "Remote Review" October 22, 2024 2.0 Pros Cheap, contact persons are nice, platform easy to use Cons complete chaos, did not get a proper Onboarding, only found out about processes by asking, Nobody is really an expert. They have their "expert" teams but I have the feeling they also don't know... Alternatives considered [Deel](https://www.capterra.com/p/205015/Deel/) Reason for choosing Remote They had a good Sales person. They offered a good price. Review Source Response from Remote Technology October 25, 2024 Hi Kerstin, Thank you for your feedback and for highlighting your experience with Remote. We’re sorry to hear that your onboarding process didn’t meet expectations and that you’ve encountered challenges with expertise within our teams. This is certainly not the experience we aim to provide. We'd love the opportunity to understand more about your concerns and work together to improve your experience. Please reach out to me at feedback@remote.com so I can assist you further. Best regards, Melanie Diamond Voice of the Customer Manager @ Remote LY Laura Y. VP, People Operations Media Production Used the software for: Less than 6 months ### "Better Billing otherwise great" October 16, 2024 4.0 Customer service and response time is positive. Staff is extremely knowledgeable. Platform is easy to use. Pros informs and secures adherence to local jurisdiction, ease for onboarding and creating essential employee contracts and agreements Cons billing/invoicing - would like a better breakdown of cost and to be in preferred language Alternatives considered [Deel](https://www.capterra.com/p/205015/Deel/) Reason for choosing Remote Remote was less expensive and had an easier to use platform Review Source KR Kandace R. Head of People Operations Computer & Network Security Used the software for: 1-2 years ### "Great Support and Customer Service" October 15, 2024 5.0 I have had great customer service reps and they really do listen to feedback and add features. It isn't instant, but I have been happy with it. Pros I really appreciate the customer service that I have had at Remote. Cons The pricing- especially for insurance internationally- can be high. Review Source SB Shan B. People Ops Information Technology and Services Used the software for: 6-12 months ### "Good Solution" January 14, 2025 4.0 I think Remote is generally a good solution. Over the past 6 months, Ive seen improvements around UI on the platform. There's still opportunity to improve some of their internal ways of operating. Pros Good quick and easy solution to bridge global hiring. Cons Siloed information and operations that create delays at times. Review Source AN Ana N. Operations Manager and Partner Relations Rep Non-Profit Organization Management Used the software for: Less than 6 months ### "Friendliness, respect and follow-up" October 15, 2024 4.0 It has been good because the issue is followed up until it is solved, until the client is satisfied. Pros The respectful, friendly and interested manner in which the staff expresses itself Cons In order to respond, they sometimes need to escalate several levels or areas, which slows down the process. Review Source EM Eito M. CEO Computer Software Used the software for: 6-12 months ### "Good, please support \[sensitive content hidden\]" October 15, 2024 5.0 Great! Would definitely recommend to other remote teams Pros They handle the paperwork, so I can focus on the business Cons No support of China ( \[sensitive content hidden\]) - this turned out to be problematic for us Review Source AI Alessio I. Working student Computer Software Used the software for: 1-2 years ### "Honest Review" October 28, 2024 5.0 Pros The Simplicity of the Website in its natural state Cons The constant Email Updates and follow-ups if I answer this survey Review Source RH Richard H. COO Computer Software Used the software for: Less than 6 months ### "A well thought our service" October 24, 2024 5.0 A well thought out user interface which was helpful and quite easy to use. Pros Their fast and efficient support and onboarding process Cons Understanding the invoices and which one referred to which month. Review Source VR Verified Reviewer Associate Director Marketing and Advertising Used the software for: I used a free trial ### "A good tool to manage your offshore projects " April 24, 2024 4.0 Pros 1\. Easy to install 2. Good Interface(UI) 3. Slim navigation pan that helps you to customize your dashboard 4. Low bandwidth seeker Cons 1\. Restricted to desktop majorly 2. Live tracking faces issue frequently 3. Doesn't support all invoice formats Review Source EO Estefania O. Admin Project Officer Consumer Electronics Used the software for: 6-12 months ### "Great support and feedback" June 20, 2023 5.0 Pros It´s been a great experience so far, any time I raise a request for support, I get the necessary help within the desired timelines, \[sensitive content hidden\] has helped me in a very professional and proactive way. Cons I cannot mention any bad point so far in the experience I am having working with Remote. Review Source KH Katie H. Co-founder and COO Industrial Automation Used the software for: 6-12 months ### "Remote is fundamental to Phaidra" February 11, 2021 5.0 Remote enabled Phaidra to build a global company featuring incredible talent that sit at the intersection of industrials and AI - a rare and hard to find talent pool. We started with Remote when they were a start-up themselves, which meant we grew as a company as they did - and were able to share feedback and see the implementation of new features we requested. The collaboration with Remote continues to be awesome and we intend to have Remote as a strategic partner as we scale. Pros Remote's software enables Phaidra to bring on new talent from almost anywhere in the world. Their support team is helpful and thoughtful in their communication. Cons It would be great to have more transparency into what stage new employees are in during onboarding. Specifics (like if Remote sent the onboarding email, etc.) would be great! Reason for choosing Remote We chose remote because of the ease with which we can hire new talent and the ability to scale our team globally. Most importantly, Remote supports our local talent with a solution that we ourselves would want to use if we were hired through an EOR. Remote takes care of our people in other countries, and this is absolutely a requirement for building a healthy company culture. Review Source Willy B. Senior Business Analyst Information Technology and Services Used the software for: Less than 6 months ### "First Experience with Remote" October 25, 2022 5.0 Absolutely amazing, considering HR services is complex with all the details, but remote is able to simplify process even without having to collect any hardcopy files unless for contract. Pros Providing support upon employment contractual for overseas company complete with all the details needed to comply with local regulation Cons So far I have to admit that nothing disappoint me yet from my personal experience Review Source AC Anna C. Office Manager Information Technology and Services Used the software for: 6-12 months ### "Hiring talent across the world made easy" August 31, 2022 5.0 Pros It made our life easier. Thanks to Remote we have been able to hire talent from countries where we don't have presence in, offer compliant contracts and save time on payroll management. We also received support with tax and legal issues specific to different cases. Whoever we had a problem, the Remote team has gone above and beyond to find a solution. Cons Because onboarding employees in every country depends on local regulations, it requires and a proactive approach from the person doing the enrollment and being in contact with the onboarding/happiness team. Review Source VM Valentin M. Senior Software Engineer Information Technology and Services Used the software for: 6-12 months ### "Easy to use, constantly improving" October 25, 2022 5.0 I am working remotely thanks to Remote. Its such a great opportunity to work for any company in the world from your home country. Pros \- easy to use- good support- frequently improving Cons I don't have any particular remarks so far Review Source VR Verified Reviewer Commodity owner Computer Software Used the software for: Less than 6 months ### "Easy to use employer of record" October 25, 2022 5.0 Pros Integrates well with existing systems. Customer support is very good. Cons Nothing so far. Everything had worked as expected. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.