---
title: "Remote Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Remote Software - reviews, pricing plans, popular comparisons to other Payroll products and more."
source_url: "https://www.capterra.com/p/211639/Remote/"
page_type: "product"
language: "en"
---

# 

 Remote Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Remote

## What is Remote?

You’ll get up to speed with running payroll in no time with a modern, straightforward experience, and integrated HR tools for expenses and PTO. Remote's simple yet powerful platform lets you go from getting salary estimates to issuing your first pay-slip in just a few clicks. Plus, our streamlined documentation, time-off requests, and approval systems keep payroll management simple so you can focus on growing your business.

## What is Remote used for?

[Payroll](https://www.capterra.com/payroll-software/)[Human Resources](https://www.capterra.com/human-resource-software/)[Contractor Management](https://www.capterra.com/contractor-management-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 99 user reviews

Reviews sentiment

Positive

87%

Neutral

4%

Negative

9%

Starting price

$12

Per User, Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

-   Contractor Management / 2026
-   Direct Deposit Payroll / 2026
-   Human Resources / 2026
-   Onboarding / 2026
-   Benefits Administration / 2025
-   Compensation Management / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Remote?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://remote.com&name=Remote)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Remote

4.4 (99)

VS.

[4.9 (4,306)](https://www.capterra.com/p/205015/Deel/reviews/)

Starting Price

$12

Per User, Per Month

Starting Price

$5

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (99)

Ease Of Use

4.8 (4,306)

Value For Money

4.1 (93)

Value For Money

4.7 (3,955)

Customer Service

4.4 (94)

Customer Service

4.7 (4,056)

## Remote alternatives

Highest Rated

[4.9 (4,860)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.8 (3,965)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

Starting price

$17.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.4 (1,386)](https://www.capterra.com/p/130949/Paycom/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.6 (4,220)](https://www.capterra.com/p/131882/Gusto/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/211639/Remote/alternatives/)

## FAQs about Remote

Overview

### What problems does Remote solve?

Remote solves the operational and compliance headaches of hiring internationally without opening local entities. It streamlines global onboarding, offboarding, payroll, contracts, benefits, and country-specific documentation in one intuitive platform. HR, payroll, and talent teams benefit most by reducing manual coordination, compliance risk, and delays when managing distributed employees and contractors.

Answer based on 66 reviews

Overview

### Which roles and teams benefit most from Remote?

Remote is most used by HR, people operations, and talent acquisition teams managing global hiring, onboarding, payroll, and compliance. Finance leaders use it to control employment costs and contractor payments, while CEOs, COOs, and operations managers rely on it to scale international teams and centralize workforce administration.

Answer based on 97 reviews

Overview

### What company size and industries is Remote built for?

Remote is built primarily for small businesses hiring internationally, with 79% of reviewers from that segment, and it is used most in Information Technology and Services at 25% and Computer Software at 19%. It also serves midsize companies at 13% and enterprises at 7% managing global payroll, benefits, and compliance.

Answer based on 97 reviews

Features and Usability

### What are the key features of Remote?

Remote offers core employer of record features for global hiring, including multi-country employee management, payroll management, tax compliance, and employee onboarding. Differentiating features include contractor management, invoicing, document management, and local compliance support, with employee self service and notifications helping teams track contracts, payments, and HR tasks.

Answer based on 53 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Remote starts at $12/user/month for HR Management, with Payroll and Contractor Management at 29, Talent at 119, Contractor of Record at 325, and Employer of Record at 699. Reviewers mention a free trial and one free remote employee, but say fees can feel high for small teams and EOR use.

Answer based on 20 reviews

Integrations

### Which third-party tools and platforms does Remote integrate with?

Remote integrates with BambooHR, Greenhouse, Gusto, Sequoia, Xero, Zapier, and Zelt. Its catalog covers HR, payroll, finance, and automation platforms, giving teams a focused set of connections for employee data, hiring workflows, compensation, accounting, and cross-app task routing.

Answer based on 5 reviews

Getting Started and Support

### What training and onboarding options does Remote offer?

Remote provides in-person training, webinars, documentation, and videos to help teams get started. In-person sessions support direct instruction, webinars provide live online guidance, documentation offers written reference material, and videos allow self-paced review of key steps and product features.

Answer based on 2 reviews

Getting Started and Support

### What customer support options does Remote offer, and how do users rate the experience?

Remote offers FAQ/forum, a knowledge base, phone support, and chat. Many users describe support as responsive, helpful, and professional, with quick answers and personalized guidance. However, some report slow resolutions, unclear handling of payroll or billing issues, repeated follow-ups, and occasional unprofessional service during complex cases.

Answer based on 53 reviews

Employee management

### How well does Remote handle employee management?

Remote makes global employee management easier with onboarding, payroll changes, contracts, and admin tasks in one place. Many HR teams and cross-border employers find the platform simple and secure, though some report limits around contractor setups, time-off tracking, local policy flexibility, and support for complex employee cases.

Answer based on 39 reviews

## Features

AI summary

Based on 17,833 Payroll reviews

Capterra reviewers point to these as the payroll features buyers care about most:

-   **Payroll Management** (**58%** of reviewers rated this feature as critical)
-   **Direct Deposit** (**58%**)
-   **Payroll Reporting** (**51%**)

Remote supports all three top-priority features: **Payroll Management**, **Direct Deposit**, and **Payroll Reporting**. Together, these capabilities help businesses process pay accurately, deliver wages on time, and track payroll data more clearly, allowing teams to manage payroll operations with greater consistency and confidence.

Payroll Management

4.4 (45)

73.33% of 45 reviewers that rated this feature as important or highly important

Manage employee salary processes, data, taxes, and records administration efficiently

Payroll Reporting

4.0 (20)

60.00% of 20 reviewers that rated this feature as important or highly important

View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more

Employee Database

4.3 (14)

78.57% of 14 reviewers that rated this feature as important or highly important

Electronic storage of staff/employee contact information and job status in a centralized repository

Tax Compliance

4.6 (23)

82.61% of 23 reviewers that rated this feature as important or highly important

Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors

W-2 Preparation

4.7 (7)

28.57% of 7 reviewers that rated this feature as important or highly important

Automatically create and distribute W-2/1099 tax forms to employees.

Self Service Portal

4.4 (24)

70.83% of 24 reviewers that rated this feature as important or highly important

Online portal through which end users can access the system, manage tasks, or obtain information

Remote 101 features

### All Features
- 401(k) Tracking: Track 401(k) participant contributions and employer match
- ACA Reporting: Collect data and compile reports to stay in compliance with Affordable Care Act requirements
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle
- Application Management: Track, manage and store the applications of potential future members, customers or candidates
- Attendance Tracking: Track the attendance of specific individuals or groups
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Benefits Administration Outsourcing: Delegate benefits administration to third party vendors
- Benefits Dashboard: Use a dashboard to view benefits that are selected by employees or offered by employers
- Benefits Management: Record employee's benefit plans and selections throughout career progression
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Budgeting/Forecasting: Create budgets based on historical data and future projections
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
- Check Printing: Print paychecks issued to confirm payment of wages or salary
- COBRA Administration: Manage mandated benefit continuation for employees who no longer work for the company for a limited time period
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Compensation Management: Manages compensation such as salary, bonus, and benefits processes, aligning with policies
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Contract/License Management: Track, store, and access client contracts or licenses
- Contractor Database: Easily track all contractor information in one centralised location
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Reports: Alter the layout and content of reports
- Data Import/Export: Import and export data to and from software applications
- Deduction Management: Determine what amounts employees should contribute towards their benefits from each paycheck
- Direct Deposit: Digitally deposit correct payroll amounts into individual employee's bank accounts
- Disability Insurance Administration: Set up and manage short and/or long term disability insurance benefits
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Employee Benefits Administration: Manage benefit portfolio selection that is available to your employees through workplace and automate related administrative tasks
- Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities
- Employee Portal: Online portal where employees can access and track their own information
- Employee Profiles: Centralized storage for employee data, records, and performance metrics
- Employee Self Service: Gateway through which employees can access the system
- Estimating: Estimate expected cost based on various factors before a project begins
- Expense Management: Plan, pay and track business related expenses.
- FMLA Administration: Track employee time off under the family and medical leave act (FMLA)
- Health Insurance Administration: Set up and manage health insurance benefits for employees
- HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection
- HR Management: Automates core HR functions such as talent management, employee evaluation and learning management
- HSA/FSA Administration: Set up and manage health savings and flexible spending accounts for your employees
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Job Management: Manage and track all job information and associated tasks
- Life Insurance Administration: Set up and manage life insurance benefits for your employees
- Messaging: Communicate using messages within the system
- Mobile Access: Access software remotely via mobile devices
- Multi-Country: Pay employees in multiple countries using correct currencies and correct tax deduction amounts
- Multi-State: Pay employees in multiple states with correct tax deduction amounts in each
- Multiple Projects: Ability to handle several projects simultaneously
- Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved
- Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service
- Online Benefits Enrollment: Select benefits and provide information needed to participate in a benefit via an online portal
- Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently
- Payroll Outsourcing: Delegate payroll processing to third party vendors
- Payroll Reporting: View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.
- Prioritization: Arrange tasks based on the level of priority or urgency
- Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments
- Project Time Tracking: Measure time to completion or hours worked for projects
- Project Tracking: Monitor the progress of projects from start to finish
- Projections: Estimate or forecast of a future scenario based on the study of present trends
- Provider Management: System that helps businesses manage their relationships with various third-party vendors, suppliers, and service providers
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects
- Retirement Plan Management: Set up and manage retirement benefits for your employees
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Subcontractor Management: Track information, qualifications, and contact details of subcontractors
- Task Management: Create, manage and track all task activities and progression
- Tax Compliance: Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors
- Team Collaboration: Allow multiple team members to edit and work on the same document
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time & Attendance: Track and manage employee's work hours to improve payroll accuracy
- Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing
- Time Off Management: Track and manage employee time-off, vacation, and sick leave requests
- Time Off Requests: Tools that allow employees to request/schedule time off
- Time Tracking: Measure and track time including hours worked and paid time off (PTO)
- Timesheet Management: Track the amount of time spent on a job or task
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time
- W-2 Preparation: Automatically create and distribute W-2/1099 tax forms to employees.
- Wage Garnishment: Automatically subtract garnishments from wages
- Work Order Management: Creating, assign, and track jobs and/or tasks for work orders
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.4 (99)

4.4

Based on 99 reviews

## Pricing

Value for money

4.1 (93)

[View pricing plan details](https://www.capterra.com/p/211639/Remote/pricing/)

HR Management

$12.00

Per User,Per Month

It includes:

-   Guided onboarding and offboarding
-   Employee profile and document management
-   Time and attendance (time off and tracking)
-   Expense management and reimbursement
-   Employee self-serve on the platform and mobile app

Payroll

$29.00

Per User,Per Month

It includes:

-   Test runs and parallel pay runs before implementation
-   Adhere to local labor laws in every country
-   Accurate and on-time payroll with labor authority reporting handled
-   Seamless payroll with easy access to payslips and expenses

Contractor Management

$29.00

Per User,Per Month

It includes:

-   Only pay for contractors you actively work with
-   Work with contractors in 200+ countries and territories
-   Create, edit, and sign tailored, localized contracts
-   Approve contractor invoices with one click or auto-pay
-   Transparent payments with complete visibility

Talent

$119.00

Per User,Per Month

It includes:

-   Share open roles
-   Get noticed by diverse, qualified candidates across the globe
-   Transparent information for targeted recruitment

Contractor of Record

$325.00

Per User,Per Month

It includes:

-   Global contractor management in 200+ countries and territories
-   Direct contractor engagement and payment by Remote
-   Uncapped indemnity ensuring comprehensive protection for your business
-   Transparent payments with full visibility
-   AI-powered tools to reduce misclassification risks
-   Facilitate IP transfer with Remote IP Guard

Employer of Record

$699.00

Per User,Per Month

It includes:

-   Compliant equity incentives support including withholding and reporting
-   Built-in security and compliance
-   Localized benefits

Value for money

4.1 (93)

4.1

Based on 93 reviews

## Integrations

[

Gusto](https://www.capterra.com/p/131882/Gusto/)[

BambooHR](https://www.capterra.com/p/110968/BambooHR/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Greenhouse](https://www.capterra.com/p/133100/Greenhouse/)[

Sequoia](https://www.capterra.com/p/214003/Sequoia/)[

Zelt](https://www.capterra.com/p/254760/Zelt/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (94)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (94)

4.4

Based on 94 reviews

## User reviews

Overall rating

4.4

Based on 99 reviews

Filter by rating

5(63)

4(23)

3(4)

2(3)

1(6)

Mentioned topic

Sorted by most recent

Alessandro O.

CMO

Financial Services

### "Useful for international employment, but inconsistent"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

August 18, 2026

My overall experience has been mixed. Remote solves a genuine problem and makes international employment considerably easier to manage, especially when operating across multiple markets. For standard processes it works well, but more complex cases can become slower and more cumbersome than expected. Improving support consistency and making exception handling more efficient would significantly improve the overall experience.

Pros

The biggest advantage is simplifying the complexity of employing people internationally. Having contracts, payroll, compliance and employee information managed through one platform is convenient and reduces the operational burden of dealing with multiple local providers. The platform itself is generally well organised and easy to navigate.

Cons

The quality and speed of support can be inconsistent, particularly when dealing with country-specific or less standard situations. Some issues require several interactions before reaching the right person or getting a clear resolution. Pricing can also feel relatively high when the experience still requires manual follow-up.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Operations Content Lead

Media Production

### "International compliace headache gone. "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 7, 2026

It's easy to manage employees and contractors overseas, which makes the work we'd had several people doing reduced to one person, which means we are saving a ton in the process.

Pros

Streamlines global hiring and keeps us compliant. What's not to like about that? Compliance is the ibggest issue we face, and it's a headache we don't need to worry about with Remote.

Cons

Nothing really to criticize. It's performed for us in every paint point area we need related to international compliance.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Owner

Human Resources

### "Satisfied customer "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 12, 2026

My overall experience with Remote was positive. The platform made it easier to manage global payroll, compliance, and contractor payments, while providing a clean and user-friendly experience overall.

Pros

What I liked most about Remote was its streamlined platform for managing international employees and contractors, making global payroll and compliance much easier to handle.

Cons

What I liked least about Remote was that some processes could take longer than expected, and certain features had a learning curve when navigating the platform for the first time.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

HR

Airlines/Aviation

### "Ottima soluzione per gestire team internazionali in modo semplice"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

May 4, 2026

Nel complesso l’esperienza è stata molto positiva. Remote è uno strumento efficace per aziende che vogliono espandersi a livello internazionale senza dover gestire direttamente tutta la complessità amministrativa e legale. È particolarmente utile in contesti in crescita, anche se richiede un po’ di adattamento iniziale ai suoi processi standardizzati.

Pros

Remote semplifica molto la gestione di dipendenti internazionali, soprattutto per quanto riguarda compliance, contratti e payroll. La piattaforma è intuitiva e permette di avere una visione chiara di tutti i processi HR globali. Ho apprezzato molto anche il supporto su normative locali, che riduce il rischio di errori quando si lavora con più paesi.

Cons

Alcuni processi possono risultare meno flessibili rispetto a una gestione interna, soprattutto quando si hanno esigenze specifiche o urgenze. Inoltre, i tempi di risposta del supporto in alcuni casi potrebbero essere più rapidi, soprattutto per richieste complesse.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Administrative Director

Photography

### "I love working via Remote"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 2, 2026

working on the remote software, has been very rewarding as I can manage administrative task skillfully

Pros

I can process payroll easily by managing my employees through email notifications. It is very secure and the learning curve is easy to manage

Cons

In the beginning, there were some bugs and issues that I managed to get around. hence, I mentioned that the learning curve is easy

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NR

Natasha R.

Remote Job

Accounting

### "Remote job offer."

4.0

Overall Rating

4.0

4.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

September 16, 2025

My overall experience of remote jobs are not so optimum, they lye a lot with the offer listing, and just like to play with people necessity.

Pros

I like the remote jobs because don't have to leave your house neither spend no type of busfair in commuting.

Cons

The least is that not all of the Companies pays properly and constantly. The would lye and offer a lot of income that don't go with the job listing.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 17, 2025

Hi Natasha, Thank you for taking the time to share your experience with Remote Recruit. As Senior Voice of the Customer Manager at Remote, I’m sorry to hear it hasn’t met your expectations. Remote Recruit is built to help companies post accurate roles and connect with global talent, so concerns about misleading or inconsistent listings are something we take very seriously. Your feedback is important for us to ensure trust and reliability across the platform. I’d love the chance to learn more about the roles you encountered so we can look into this further. Please feel free to reach out to me directly at feedback@remote.com. — Mel Diamond, Senior Voice of the Customer Manager at Remote

AN

Anonymous User

Senior Global Mobility Partner

Internet

### "Great Employer of Record solution for complex setups"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 5, 2025

We are super happy with Remote, we don't have that many hick ups than we had with other vendors in the past, no payroll issues etc.

Pros

We are using Remote as our EOR product. We have been working with other vendors in the past and have to admit Remote stands out compared to others in terms of - customer service (super fast and efficient, and always reliable) - easy and intuitive platform, makes employee management easy - competitive price offering for a great product

Cons

\- the switch from our previous vendor to Remote could have been smoother. Not saying that this was Remote's fault, but there are so many things to consider when moving from one vendor to another, that some things slipped through.

Switched from

[Deel](https://www.capterra.com/p/205015/Deel/)

We were looking for a more competitive solution

Alternatives considered

[WorkMotion](https://www.capterra.com/p/228615/WorkMotion/)

Reasons for choosing Remote

Best offer and value for price compared to others

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Daniel J.

Sales Development Representative

Insurance

### "Offshore employee Payment App"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 7, 2025

Remote was a great switch coming from Rippling, our company started using remote to ensure our payments would arrive on time and invoices were easily generated using remote.

Pros

Remote app is very user friendly. It provide specific timelines of payment once it is being processed. You can link your bank account thru Stripe for withdrawal. Invoices are easy to build with tracking number and other fields remote helps you with. Being an offshore employee in Colombia, remote has helped get all my payments on time. Notifications when payments are approved, processed and paid.

Cons

Sometimes the email you receive for the notification seen on the app does not arrive at the same time.

Switched from

[Rippling](https://www.capterra.com/p/172127/Rippling/)

Customer support was not responsive to our urgent matters, currency exchange, and delays in payments was a big problem for us.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SB

Shan B.

People Ops

Information Technology and Services

### "Good Solution"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

January 14, 2025

I think Remote is generally a good solution. Over the past 6 months, Ive seen improvements around UI on the platform. There's still opportunity to improve some of their internal ways of operating.

Pros

Good quick and easy solution to bridge global hiring.

Cons

Siloed information and operations that create delays at times.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

YP

Yannis P.

Product Manager

Information Technology and Services

### "Beyond the expensive subscription, expect high monetary and time costs due to their mistakes."

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

December 4, 2024

As mentioned in my cons section: I was hired through remote.com while living in the Netherlands. They connected me to a local "expert" who completely messed up their understanding of local regulation, which ended up costing me thousands of Euros. A year later when this was clear, I had to spend hours and hours communicating with them via chat support and sending them the written proof of their mess up. Not only did I need to do my own research, and I ended up being way more knowledgable than their own "expert" on the local regulation, and had to spend days trying to get in contact with someone senior. But most of all, they refused any form of compensation for their mistake. So to sum up again: 1. check your work calendar. Do you have 4 hours every week to spend on getting answers to issues that your remote employees face? 2. Is money not an issue for your employees, when remote.com messes up with local regulation? Then they are the company for you.

Pros

Amazing UI on their dashboard, makes it very simple to use on a day to day basis.

Cons

They are not a real HR company, they provide a good looking platform, but then completely mess up on the HR side. This ended up costing a lot of money, and most of all for everyone worth considering it, time. tl;dr: 1. check your work calendar. Do you have 4 hours every week to spend on getting answers to issues that your remote employees face? 2. Is money not an issue for your employees, when remote.com messes up with local regulation? Then they are the company for you.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/211639/Remote/reviews/)

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